This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Received check engine light for cylinder # 2 misfire. Learned that this relates to a prior technical service bulletin on the vehicle (TSB 22-2229). Required entire engine to be replaced even though car only has 76,500 miles on it.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, while starting the vehicle, the vehicle was shuddering. The vehicle was taken to the dealer, who informed the contact that the engine needed to be replaced due to coolant intrusion in the cylinder head. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 87,000.
Vehicle has 77,000 miles on it and now needs motor replaced for coolant intrusion into cylinder. After discussing with mechanic it is something they see all the time in the 2.0L ecoboost engines. Mechanic states Ford did not make a block strong enough and they all do this. Apparently ford even sells remanufactured engines where they have corrected this issue.
While driving on the interstate, I passed a vehicle. Once I got back into the left lane my vehicle flashed a warning saying -??service engine now-??. My vehicle went from 70 mph to 50 mph very quickly! Cars and semi trucks were passing me by and almost hitting me because of the immediate decrease in my speed. Took my vehicle to the dealership where it was purchased. They told me the turbo was bad. Nothing that I did on my end, it was a bad turbo from the beginning.
My car is at 86k and the block cracked causing the antifreeze to leak out into the exhaust system, and overheat. The incident left us stranded. There was a check engine light that came on when the vehicle overheated. We took the car to the mechanic and he told us that there is a flaw in the engine block that caused this problem. We have not had the vehicle inspected by our insurance company or the police.
- Hillsboro , WV, USA
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The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the fuel injector needed to be replaced. The vehicle was repaired but the failure occurred several times. The vehicle was taken to another independent mechanic and the contact was informed that the head gasket could be replaced; however, the contact was advised that the failure might reoccur. The vehicle was not repaired. The vehicle was taken to the dealer and the contact was advised that coolant was leaking inside the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the engine was idling rough with the check engine warning light illuminated. The contact stated there was blue-colored vapors coming from the exhaust. The contact stated that after experiencing the issue several times, the vehicle was taken to the dealer. The dealer diagnosed the vehicle with cylinder #1 failure. The manufacturer was made aware of the failure. The failure mileage was approximately 117,842.
The contact's daughter owns a 2017 Ford Escape. The contact stated that while driving at approximately 70 MPH, the accelerator pedal was depressed but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was veered to the side of the road. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 102,800.
The vehicle first started running in a very ragged manner. We first tried better gas but that didn-??t help. Then a strange smell, soon followed by car overheating. Realized coolant had all drained out, when actually it was running into the design-flawed engine. It would not hold coolant and has gotten to the point where if I go more than 10 miles the vehicle has to have coolant put into it. I am constantly having to check issue. Also an issue with white smoke coming out. Have been told if the car runs hot too long it will catch fire and burn. 61,000 miles and must replace engine at $8,200. Or risk burning. The contact stated the vehicle is leaking antifreeze into the engine and then burning it off, producing a white smoke. Further, driving the vehicle can produce a rough, shaky ride, especially upon start-up. Another issue is the -??check engine-?? light comes on and does not readily go off.
Head gasket issue with coolant getting in the engine. Recommendation from Ford is to basically replace the engine/block, etc estimating $7900 is repairs. Service bulletin 22-2229 exists but Ford will not provide any financial assistance as the vehicle is at 91k miles with a 60K warranty.
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light illuminated, and the contact became aware that the coolant level was low. The vehicle was taken to an independent mechanic and the contact was informed that cylinder #2 and #3 were misfiring, and that coolant had leaked into the engine and that the engine needed to be replaced. The dealer was contacted and stated that the dealer was aware of the failure but that the VIN was not under recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 67,000.
Coolant is leaking into the cylinders as confirmed by a Ford service center. This issue poses an engine overheating/fire hazard. This issue did not present until 68,000 miles which is outside of the manufacturer's warranty.
February 2023 When starting was running a little rough, check engine light came on. #1 miss fire, took car to Beachaven Auto Care, changed spark plugs, air filter, fuel induction kit was used.(42397 miles) When I got the car home noticed anti-freeze was low, topped it off. March 21, 2023, 836 miles later same problem, anti-freeze was low again. (43235 miles) Remove and replace engine ($7060.24) and they also replaced stabilizer bar link kit (bad bushings). I had the Extended car warranty. When leaving with car heard clunk sound coming from right front. Went back to Beachaven could not duplicate, they checked everything no issues. Got worse the more I drove. Decided to take to Ford at the end of April, appointment May 30th. Safety risk: engine failure while driving. What component or system failed or malfunctioned, and is it available for inspection upon request" engine failure, core sent back after replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" unkown
Check engine light came on, , cylinder 3 misfire. Mechanic said exhaust is leaking into the coolant. Coolant is leaking into the head gasket. Ford refuses to do anything about it, I've had the car for 3 months. Last owner neglect to fix it under Fords 21n12 bulletin, Ford won't do anything despite it being dangerous because of the miles. It keeps overheating and these engines are known for this issue. Afraid it'll catch fire or blow up while I'm driving it.
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked onto the spark plugs, and cylinder #3 was misfiring. The mechanic informed the contact that it was a known failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,000. The contact stated replacing the engine was in the amount of $7,303.39, as well as the diagnosis with two separate amounts of $289.52 and $113.43.
The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 55 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, ignition coil, and cylinder #4 needed to be replaced; however, the failure reoccurred. The contact also stated that the vehicle was idling rough. The vehicle was then taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 50,000.
The contact owns a 2017 Ford Escape. The contact stated that on numerous occasions while driving at undisclosed speeds, the check engine warning light intermittently illuminated. The contact then stated that the vehicle started to hesitate then shuddered. The vehicle was taken to an independent mechanic where it was diagnosed that the engine misfired and cylinder and the spark plugs needed to be replaced. The vehicle was repaired; however, a month later the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light intermittently flashed. The contact veered to the side of the road and the vehicle was towed back to the independent mechanic where it was diagnosed that cylinder #2 had misfired and the coil needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to a different independent mechanic where it was diagnosed that the engine needed to be replaced and the contact was advised to contact the dealer. The vehicle was not repaired. The dealer was notified of the failure and the contact was advised to notify the manufacturer. The manufacturer was notified of the failure and the contact was then advised to contact the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 110,000.
The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, the check engine warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the cylinder head was cracked, and coolant was leaking into the engine block and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 87,000.
The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the check engine warning light illuminated, along with several other unknown warning lights. Additionally, the vehicle stalled. The vehicle was towed to an independent mechanic, who related the failure to Technical Service Bulletin Number: 21-2269 (1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/or Illuminated MIL). The vehicle was towed to the dealer, who informed the contact that the engine needed to be replaced due to coolant intrusion into the engine. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 93,000.
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle and driving out of a parking lot, the vehicle was shaking with the check engine warning light illuminated. The vehicle was towed to an independent mechanic and the mechanic stated that the short block needed to be replaced and referred the contact to the dealer. The vehicle was towed to the dealer and the dealer also stated that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated the vehicle was out of warranty but provided no assistance. The failure mileage was 137,000.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA