This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge fluctuated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the dealer previously replaced the Auto START/STOP relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
The vehicle started over heating for no reason, filled the coolant with last oil change within a few days before. Would get to the point the car would stop driving. Happened a few times a day then spread out to less and less. Then happened randomly one day and the car never started again. It stays in a dangerous over heat mode where the car won-??t start. I had to have it towed almost 60 miles home and then Uber myself home. We had the car looked at. Never diagnosed, but we were told we have a cracked head. Possible coolant leakage. Total Engine failure. The cause is because the vehicle is defective p
I was in an accident 12/24/2021due to other parties at fault, and my air bags did not deploy. The diagnostic with the collision Calliber (78216 zip code) reflected there was a faulty air bag and should have deployed. I suffered neck and back injuries. Half a year later my entire AC compressor needed to be replaced a month later my Entire engine needs to be replaced (8700 price). I-??ve only had this car over a year and work remotely. I have under 50k miles on this car and have had so many dangerous And unfortunate high cost issues. The
The contact owned a 2017 Ford Escape. The contact stated that while at a stop light a plastic electrical type odor was present coming from the air conditioning vents. Moments later while driving approximately 40 MPH, the check engine warning light illuminated and smoke was present coming from the engine compartment before the vehicle stalled and caught on fire. The contact indicated that the flames started in the engine compartment and quickly engulfed the entire vehicle. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. A police report was filed and the vehicle was towed away from the scene. The cause of the fire was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 120,000.
- Columbia Heights, MN, USA
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Check engine light came on. Vehicle was taken to an independent mechanic and I was told there was coolant leaking into the engine and causing engine failure. The car would not start and had to be towed to the dealership. They gave me a similar diagnosis and stated the engine was locked up and would need to be replaced. The car currently has about 57,000 miles.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into the cylinder head. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 76,700.
Coolant leaking into #2 cylinder and short block needs to be replaced. Known issue with the ecoboost with Ford and yet they keep selling it and won-??t cover the cost for replacement motor which costs $7,200! Car is 5 years old.
Purchased in late 2021 with approximately 68000 miles on the odometer. Began experiencing coolant loss despite no apparent leakage outside the engine. Coolant loss became so prevalent that vehicle overheated requiring towing to a garage. At garage they diagnosed that coolant was leaking into Cylinder 2 of the engine and this issue requires a complete engine replacement. Investigated for other similar issues and found that this is a known and very common issue with Ford Ecoboost 1.5 liter engines, and has been widely known about since 2019, apparently impacting 2013 to 2019 model years for various ford cars, common factor being the ecoboost 1.5 liter engine. Despite this being widely known and a special service bulletin that i found on your website from 2019 stating the issue. https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf I have already paid out $4000 to order a new engine that will not be at the shop until mid September, and there will be an additional approximately $3000 labor bill for the engine replacement. How are they still allowed to sell these vehicles without advising potential owners of this common issue? And how has this not resulted in a recall action that would have saved many many people major financial damage.
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that cylinder #2 needed to be replaced. The vehicle was repaired; however, the failure reoccurred with the vehicle experiencing rough starts. The vehicle was taken to the local dealer where it was diagnosed that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 83,750.
The vehicle was running very poor after a long trip the day after the trip. It had a p0302 code and at my shop in Tempe AZ alerted me to the issue being, an engine needs to be replaced. I had 103,356 miles on it. We have a coolant intrusion and it was checked by putting 21 lbs of pressure on the cooling system and it leaked into the # 2 cylinder. This is a safety problem due to the engine in limp mode and no power. It was an engine replacement that cost $6000. The engine from Ford was only $2100. The only reason the engine was $2100 was the fact that Ford drops the price so the warranty does not damage their profitability. I am tired of this no recall settlements with car manufacturers that do not issue recalls and promise to pay and then they do not send the information to the dealers so they will not replace the parts on warranty for the dealership does not have records to do the repair. This gets Ford off the hook. I have gone through this with my Ford Focus 2012. Dual Clutch went out without recall. I had the first clutch replaced Then I had to pay $2600 for a clutch replacement with only 65,000 miles from the replacement. They installed the same parts on the vehicle that were like new. These were the same defective parts that came on the car when new. Now 65,000 miles later the clutch is again bad with the shaking and shuttering when the car was new. I read online an article from Car and Driver that if the customer requests a new clutch Ford is to replace it no charge. I went to Ford again today and nothing to tell the dealer to replace the clutch. Again Ford has gotten away with not changing the defective product. This was part of a Class action suit that NHTSA negotiated with Ford. Again Ford gets away with not replacing the part. If you negotiate a settlement with Ford a bulletin needs to be produced by Ford and you need to make sure that it is done
All of a sudden my transmission service fault light has came on, my escape won-??t shift into gear, and when it is in park it won-??t go into drive it any other gear without you forcing it. I have called farina, Effingham, Salem, Centralia, Newton and none of them can get my car in for a month. I am now without a vehicle and I-??m needing something done.
On 7/24/22, upon starting the vehicle the -??check engine-?? light on the dash display came on and stayed on during my trip to church and then again on my way home. Because it was Sunday, the Ford Dealer where I purchased the vehicle new in June 2017 was closed. I called the next day and made an appointment to take the vehicle to the dealer service department on 7/27. The service technician determined that coolant is leaking into the cylinders. The fix, according to Ford TSB 22-2229, is engine replacement. The repair estimate totals $7,852.16. The vehicle has 66727 miles on it and is out of warranty. From online research I have learned this is an issue that has occurred frequently with this and other ford models.
After learning that the car was the subject of a TSB fir this issue, "Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Over time, this condition may damage the engine, requiring replacement of the engine short block." We had this issue occur to us. The vehicle needs an engine. The coolant is leaking down into the cylinder walls. It is $8600 plus tax to replace the engine.
While driving home from work the piston cracked causing the engine to fail. No advanced warning lights until vehicle started missing and the engine light came on at that time. The vehicle was only 500 miles over the power train warranty. It had 60,500 miles o. It when ot happened.
Fue necesario cambiar la transmisión debido a la falta del "Buje", el cual tenía un problema de fábrica, según comunión de Ford Motor Company de fecha Julio del 2022, con referencia: Campaña de Seguridad 22V413 de la NHTSA.GOV
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle was shuddering. The engine began to overheat with the check engine warning light illuminated intermittently. The vehicle also ran rough. The contact took the vehicle to a certified mechanic who stated that the head gasket needed to be replaced. The contact took the vehicle to another certified mechanic who stated that the engine needed to be replaced. The contact then decided to take the vehicle to a dealer and was notified of coolant intrusion into the cylinders which caused the engine failure. The dealer replaced the engine. The contact had not yet retrieved the vehicle to confirm if the fix had repaired the vehicle. The manufacturer was made aware of the failure and referred the contact to the NHTSA. The approximate failure mileage was 115,000.
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company, Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.
A D V E R T I S E M E N T S
- Oakford, IL, USA