This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on a city street my car begin to loose pressure and the immediately after the service engine now light came on and my car begin to shake very bad. So I pulled over turned the car off and started it again. The car drove okay and I was able to make it to the repair show but, every time I stopped at the light the vehicle would shake and the light eventually came back on. My car has been in the shop since then and they cannot seem to find out the issue. At first the dealer repair shop said it was my wheel bearing & motor mount, they replaced those and my car still continue to shake when stopping. The shop is currently looking into my transmission as of 3/29/2019.
My Ford Escape has the engine start/stop feature. Several times, when stopped, and I lift my foot off the break to begin driving again, the vehicle messaging states that I must put the car in park and turn off the vehicle and restart. I called the dealership about this (Suburban in sterling heights, mi) and the service advisor indicated that this is a known issue with the Escapes and that I can come in for a software flash that will take a few hours to fix. Just wondering if this would be a safety recall" the service advisor said that he has seen several of these situations come in for repair. Shouldn't Ford be contacting their customers if this is a known issue" the vehicle stopped when I was in traffic and at a dead stop, and also, turned off at a red light, and when turned green, I had to turn off car and restart. It has been very scary.
While stopped at a red light at a busy intersection, the automatic start stop feature shut off the engine, however, when the brake was released the engine did not restart. A message flashed giving directions to put the vehicle in park and restart the engine manually. That worked but a few days later the engine shut off while cruising on a city street and displayed the same message. After putting the vehicle in park and restarting, the start/stop feature did not work at all. Turning the car off and restarting it did not reset the automatic feature. The on off switch did not restart the feature and the system information display stated that all systems were functioning normally. It took a visit to a Ford dealership who ran a diagnostic to then reset the system. The dealership did not offer any information on why this happened or if it could happen again. Doing a bit of research, I found tsb #ssm 47043 addressing this issue.
The stall / start has failed twice in one week. The first occurrence: While coming to a complete stop, at a four way stop intersection with in the city, the vehicle went into the stall mode. When I removed my foot from the brake the vehicle would not restart. I had to put the vehicle into park and restart the car. The second occurrence: While sitting at a red traffic light on a busy city street the vehicle went into stall mode. When the traffic light changed, I took my foot off the brake but the vehicle did not restart and again I had to put the vehicle into park and restart the vehicle. Both times there were other vehicles present causing a potentially hazardous situation for me and other drivers on the roadway.
The contact owns a 2007 Ford Escape hybrid. While driving approximately 60 mph, the vehicle stalled without warning. Once the vehicle was restarted, it operated normally. The vehicle stalled again every time the speed exceeded 55 mph. The vehicle was repaired by wynne Ford (1020 w Mercury blvd, hampton, va 23666) per NHTSA campaign number: 14V526000 (hybrid propulsion system) on February 26, 2019; however, the failure recurred on March 2, 2019. The vehicle was currently back at the dealer awaiting repairs. The manufacturer was notified. The approximate failure mileage was 104,000. The VIN was unknown.
- Hampton, VA, USA
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When vehicle is stopped and the auto on/off function is engaged, sometimes the engine dies completely. The vehicle must then be turned off and restarted. This has occurred while in traffic. This has not been noted to occur when the auto on/off function is turned off.
This vehical stalls in the middle of traffic. For example, it stalls and tells you to auto restart the engine before moving on. This is unsafe and putting risk on my family and I.
Car stalls at intersections. This started happening in January and has happened 5-10 times since. Message comes up to put car in park to restart. This is extremely dangerous as I do not know if the car will restart and possible rear end accidents.
'auto startstop' would not restart engine from this month, approximately once a day. Instrument panel message shows me to 'auto startstop, shift to P, restart engine'. after shifting to P and restarting engine, the engine works well. I feel so dangerous to restart engine by changing transmission shift because it happens at intersections.
2017 Ford Escape titanium 2.0 ecoboost the engine just stalls in the middle of traffic, waiting at light, driving in the parking lot. A message will come on the dash "auto startstop shift to P restart engine." This has been happening more and more lately. Plenty of people out there are complaining of the same issue.
The car suddenly loses power. Then the braking is very difficult. You feel as though the car will not stop. This has occurred four times in the span of 300 miles.this has occurred on the highway and city streets.
Within one year of owning vehicle, the engine light came on. The dealership found out the coolant was leaking into the head gasket. I was told this is a known issue. I have noticed recalls on Escape vehicles in the past regarding the same situation however nothing has been sent out regarding the 2017 models. This is a problem still occurring apparently and a recall should be started. The vehicle was driving when the light came on while on the highway. I took it straight to the dealership as it is such a new vehicle. It is currently in the service department.
Auto start stop failed to function properly. Auto start stop system would not restart engine. Occurred three times where I was stopped at a red light with foot on the brake, shift lever in drive, auto start stop system active. Instrument panel message instructed me to shift into park and manually restart engine, which I did. Engine restarted fine. No further error messages or indicator warning lights were displayed. Very dangerous condition, being disabled in traffic when expecting to accelerate away from a red stop light after it turns green. Easy to be rear-ended. I will not be using the auto start stop system any more until this is fixed.
As I pulled into a parking spot, I took my foot off the gas and went to brake. The car lurched forward and accelerated causing me to lose control. I was pumping the brake, but the car didn't stop, causing me to hit a cement pole on the passenger side, and continuing into a brick building. The air bags did not deploy, but the seatbelt tightened and I got 2 broken ribs and terrible bruising wherever the belt impacted my body. The car had to be totaled because of extensive damage to the body and under the hood.
I traded in my 2007 Ford Fusion for a 2017 Ford Escape SE over 5 weeks ago. I have been having issues ever since. The first few days the check engine light came on. I showed this to the dealer and they had me drop it off on a Saturday and they fixed the problem that Monday. The issue was a fuel sensor. I also noticed the wipers were making a lot of noise and we have been having a lot of rain. The wipers would stutter quite a bit. I took it to the dealer and couple of times and they finally fixed. They said it was a known issue. I also noticed I would get a low tire message. I took it to them the first time and they put air in the tire. I received the message the second time and put air in the tire. I received the same message a few days ago, I took the car back to the dealer and they told me I had 2 nails in the tire and tried to sell me a tire. Needless to say I wasn't happy. I told them to plug the tire and I left. All these issues with 5 weeks of having this car. Unbelievable.
I have the start/stop on my 17 Escape. With 16000 miles. When coming to a stop and the auto start/stop comes on, I will get a notification on the digital screen saying "auto start/stop shift to P restart engine." I will have to put the vehicle in park and restart engine to be able to drive again. This is a hazard for potential rear end collision.
I have the start/stop on my 17 Escape. When coming to a stop and the auto start/stop comes on, I will get a notification on the digital screen saying "auto startstop shift to P restart engine." I will have to put the vehicle in park and restart engine to be able to drive again. This has happened the past 5 months. It has been happening every time I drive now for the past 4 weeks. This happens when I am at a stop light or stop sign. I have almost been rear ended because of this issue. I had the battery and alternator tested and they were good. No issues with that.
The contact owns a 2017 Ford Escape. The contact stated that the vehicle stalled without warning more than once. The vehicle was not diagnosed or repaired. The manufacturer had not issued any recalls regarding the failure, but there were 51 tsbs for the electrical system. The manufacturer was notified of the failure. The approximate failure mileage was 24,000.
The contact owns a 2017 Ford Escape. While driving unknown speeds, the vehicle stalled and the "restart engine" message displayed. The vehicle was able to be restarted after waiting awhile. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 26,696.
The contact owns a 2017 Ford Escape. While driving, the vehicle began to jerk from front to back. While at a stop light, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was towed to tuttle-click Ford Lincoln (43 auto center dr, irvine, ca 92618, (949) 472-5200), but the cause of the failures could not be diagnosed. The vehicle was not repaired. In addition, while driving, the vehicle failed to accelerate, the check engine warning indicator illuminated, and a chime sound was heard. The vehicle was towed to sunrise Ford of North hollywood (5500 lankershim blvd, los angeles, ca 91601, (877) 510-8967), but the cause of the failures could not be determined. The vehicle was not repaired. The manufacturer was notified of the failures and opened case number: Cas16062115. The approximate failure mileage was 15,852.
A D V E R T I S E M E N T S
- Antelope, CA, USA