This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Without warning my car started not allowing me to go over 40 mph without a very violent jerking under the drivers side floor board. The jerk of the wheel would not allow the car to speed up. And then eventually upon driving my car immediately came to an abrupt stop and would not move forward any farther I was able to get it off to the side of the road of which at that point I was unable to get the car to go into or shift into any gear. It will not shift into park. The only reason my car is standing still now is because of the emergency parking brake, the transmission has gone completely out of my car. My car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get anMy car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get a very loud knocking rattling noise and it will not lock into place. Ford has done a recall for the same situation on many of the vehicles Ford made during that 2017 year. My question is why am I having to deal with this vehicle when Ford knew very well that there were many problems with it. Three years ago I had to deal with an engine block replacement for a new vehicle because Ford had a malfunction when it came to the coolant going into the engine. These are all problems that are not caused by general wear and tear of your customer they are caused by incompetent of Putting the car together in the first place. I really expected More from Ford. The first time I drove a Ford escape I fell in love with it so I want like I-??ll regret ever buying this car. This car needs to be completely recalled. I can not afford to pay for a card that is not drivable.
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was in for routine maintenance, it was discovered that the rear shock absorbers were leaking fluids and needed to be replaced. The vehicle was not yet repaired. The cause of the failure was not determined. The local dealer columbia Ford located at 234 willimantic rd, columbia, ct 06237, and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 34,000.
Driving at low speed, about 15 mph, on a residential street. The right front suspension came off the car. The car pulled to the right, a parked car on the right was sideswiped mostly at the rocker panel level, caused by the right front wheel of my car. When the vehicle came to a stop, the right front tire was flat, the rim had cracked into 2 pieces, the axle and most of the suspension were disconnected, and the front knuckle which is supposed to hold it all together is cracked.
Complete right front suspension fell off the vehicle, wheel and all..and caused a minor collision traveling at appx 15 mph. Tow truck had to retrieve complete suspension and wheel. No brakes because brake line severed.
A D V E R T I S E M E N T S
- Lexington, KY, USA