The ford dealership has been 5 star service we got a rental right away. Engine coolant disappeared and the mechanic found it in the oil. Piston valve 2 is what i believe he said. I have no beef with ford but this is the first ford i ever had a problem with. Even minor stuff no problems at all.But kinda weird how there was no visible or sounds of a problem even the day it happened. we had a 2007 f150 we had a 2014 fusion se which was t- boned and no one got hurt. then we have the escape and i guess it wasn't 3rd time lucky..lol I'm not gonna slam ford every car company has their issues but 1 thing that actually led me to buy a ford was.. they never took the bailout they made their product better to sell it and get out on their own!!! props to ford for that!!
The car was taken to the dealer and they claimed it was the head gasket, at 30000 miles on a new car that is unreal. They replaced the head gasket for it to happen again 3 days later with the over heating, sluggish and unsafe to even drive that it needed towed in the second time.
- Martha C.,
Akron, OH, US
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The ford dealership has been 5 star service we got a rental right away. Engine coolant disappeared and the mechanic found it in the oil. Piston valve 2 is what i believe he said. I have no beef with ford but this is the first ford i ever had a problem with. Even minor stuff no problems at all.But kinda weird how there was no visible or sounds of a problem even the day it happened. we had a 2007 f150 we had a 2014 fusion se which was t- boned and no one got hurt. then we have the escape and i guess it wasn't 3rd time lucky..lol I'm not gonna slam ford every car company has their issues but 1 thing that actually led me to buy a ford was.. they never took the bailout they made their product better to sell it and get out on their own!!! props to ford for that!!
- Linda B., Springfield, MO, US