This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Coolant intrusion issue causing excessive smoke and coolant leakage. Ford is aware of the issue and provided a service notice but no recall and an extension of coverage but. Y. Vehicle falls beyond that scope due to mileage. The repair solution is a brand new engine on a known engineering flaw costs more than. The worth of the vehicle.
2019 Ford Escape Titanium 2.0L EcoBoost, VIN [XXX], ~51,000 miles, built March 2019. Sioux Falls Ford performed full TSB 19-2346 / 22-2229 diagnostic on April 23, 2026 and confirmed coolant intrusion into cylinder #3 with visible damage on borescope. Check engine light has occurred four times. Ford Customer Care (case ##CXH-XXX-XXX) denied goodwill. Known design flaw. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I purchased the vehicle on February 10, 2026, at which time it had approximately 31,000 miles. Within one week, the check engine light illuminated. I brought the vehicle to a repair shop, where diagnostic testing identified a fault related to spark plug #2. Further inspection revealed that the engine was losing coolant. According to the technician, coolant intrusion into the cylinder caused the spark plug to seize in the cylinder head, resulting in a misfire in cylinder #2. The spark plug was removed, and a pressure test of the cooling system was performed. Using a borescope, the technician observed coolant entering the cylinder and dripping down the cylinder wall. Based on these findings, the shop determined that the engine requires a short block replacement to correct the issue.
on March 26, 2026 my engine light turned on and I-??m getting in misfire on my car, and all of a sudden I can-??t run more 40 mph or my car start shaking. I went to AutoZone to get it checked and the the result is, they are needing to replace the cylinder 3 coil pack or spark plugs. I went to Ford on March 31, 2026 trying to have my spark plug replaced and was told that my engine has coolant intrusion and that the long block needs to be replaced and the head gasket is blown they recommended me to have the engine replaced, and it will cost me more than 8 grand. That they was so unexpected for me because I-??m not planning to get a new vehicle and my car is only more than six years old with 78,000 miles on it. I called Ford and asked them if I could get help with the situation and I was told that the certain VIN number of my car was not affected by the recalls that they have for the same model and the same year. If anyone is reading this don-??t buy ford at all cost.
- Durant, OK, USA
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My vehicle has stop working because the engine has a crack and coolant is leaking into cylinder block. My vehicle is currently at a Ford dealership and I was directed by my warranty plan. The dealership inspected vehicle and found the issue... Ford warranty does not want to pay for the repair or recall. I would like to open and investigation Thanks
Cylinder 4 misfire code caused a check engine light. Brought to mechanic who replaced all spark plugs and the cylinder 4 coil pack. The code came back later that day. I started noticing a low coolant level and one instance of white smoke on startup. I brought the vehicle to the dealer for diagnostic and was diagnosed with coolant intrusion in the engine block. This is a well reported and well known issue for this and other similar vehicles and Ford has not addressed this with a recall. It is a design flaw associated with multiple model years. The cost to repair the issue is more than the cost of the vehicle itself. If the problem persists, it could result in a crack in the engine, which could become a major safety hazard depending on the circumstances. Ford should provide coverage for these repairs affecting hundreds of thousands of vehicles.
The contact owns a 2019 Ford Escape. The contact stated that while driving approximately 45 MPH on a local roadway, the vehicle went into LIMP Mode and failed to accelerate. The engine and oil warning lights were illuminated. The vehicle was towed to an independent mechanic, and the mechanic retrieved DTC: P1299, P0300, P0303; however, the vehicle was not repaired. The vehicle was then taken to the dealer, and DTC: P0303 was confirmed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,000.
I own a 2019 Ford Escape with a 1.5L EcoBoost engine. The vehicle began experiencing engine misfires and a powertrain malfunction warning. Diagnostic code P0302 appeared for cylinder 2 misfire. The coolant reservoir level began dropping without any visible external leaks. A mechanic performed a pressure test and confirmed there were no external coolant leaks, indicating coolant intrusion into the engine cylinder. This is a known defect affecting 2017 - 2019 Ford Escape 1.5L EcoBoost engines. The issue can cause engine misfires, reduced power, and potential engine failure while driving. This problem poses a safety concern because engine power can be reduced unexpectedly while driving.
I have a 2019 Escape with only 33k miles. The check engine light came on for P0304cyl 4 misfire and on/off again rough idle. Ford service had technician pulled plug on cylinder four and used a borescope and found coolant leaking into engine. Ford has a known TSB for coolant intrusion on this particular model and vin and manufacturing date. Ford refuses to help me with cost to replace the long block of the engine at a cost of $14000. The blue book is 10k. This appears to be a very common issue and needs a recall immediately. This is completely wrong of Ford to do this to customer fully knowing there is a problem but won't pay to fix it.
Ford at Jim Ellis dealership in [XXX] [XXX] look at my car last Thursday and gave me only one code P0304 which means tune up but texted me that my car need $8000 of labor and $6k of a new engine, without an explanation. Prior too the vin they pulled up showed Cust satisfaction 21N12 said yes a recall when the rep saw it. However, even expired 2022 another paragraph states If exceed mileage 84000 and 7 yrs..that THIS IS NO COST. Yet ford still stating not related to Cust sat...engine fire, exhaust low coolant smoke rides rough which is what my car did last Saturday 3/14/26. To text me 15k pay or not with a conversation as to why but invoiced only one code about a tune up yet told the Tow guy my coolant going into the engine but didn't advise me of that same information is highly unprofessional this is a risk and unsafe I have seen 3 other complaints 2025 2022 same issues and on kbb. The rep said that depends on manuf well it showed [XXX] same manuf as Cust satisfaction. This should be listed as a new recall many more complaints on kbb.....I will notify FTC as I am also a govt worker its unruly unsafe and for Ford to act unworthy with no integrity is an outrage. I called there corp and complained as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We just bought this vehicle 3 weeks ago, paid sales tax and first car payment. The check engine light came on for P0304cyl 4 misfire, notice white smoke blowing from exhaust and low coolant level. Had technician pull plug four and used a boriscope and found coolant leaking into engine. Ford has a known TSB for coolant intrusion on this particular model and vin and manufacturing date. Ford refuses to help me with cost to replace the long block of the engine at a cost of $7000, out of my pocket. I have not even put a thousand miles on this car. This is completely wrong of Ford to do this to customer fully knowing there is a problem but won't pay to fix it.
In June 2025 vehicle had no coolant in tank, refilled and monitored, July 2025 check engine light appeared and code for cylinder 3 misfire, Aug 2025 vehicle went to local certified automotive repair company who began running diagnostics, replaced spark plug and coil #3. After replacement was asked to drive, less than 10 miles check engine came back on with same code. Mechanic kept working on vehicle until December/January 2026 when it was determined and confirmed that there is a coolant leak, running a check engine with malfunction of cylinder 3 inevitably leading to full engine failure. Was quoted February 2026 by another local certified automotive repair company over $8,000 for the removal and install of a new engine.
I initially replaced the entire Y coolant hose to the coolant system. Six months later I had to replace a secondary coolant hose separate from the initial one. Initially, it cost me about $600 and then $300 for the second incident. Now March 22 I have to replace a coolant bypass valve because it has been failing and my car is overheating again. The HVAC system is not working properly and the car is overheating.
I am experience coolant intrusion into cylinder 3 causing the check engine light to come on, when.checked on obd2 system shows a misfire on cylinder 3, multiple checks by service centers all diagnose the coolant intrusion defect on the 2.0 ecoboost engine requiring a long block replacement
my 2019 ford escape engine has recently taken a big decline due to coolant leaking into the cylinders of the car. i was told this is a common occurrence with 2019 Escapes, so why has it not been situated" it is unsafe and over all inconvenient for the ones who are with out a car now. my car decided in the middle of traveling that it was no longer going to move no matter how hard the gas was pushed, unsafe. the engine is now loud, shaky, and over heats, while idling and driving. i have had this car for a year and a half and every time the check engine light came on and i took it to be diagnosed i was met with another issue that i paid to fix, and still no place fixed the engine. it was not until the car is no longer drivable that i finally got an answer on what has happened to my engine. this car was regularly maintained. my vehicle was inspected by a Ford specialist who said this problem caused my car to now be valued at $500. if this is a known problem with this car why are they still being sold on the market"
Waterpump pulley/ waterpump, yes it's available for inspection. I lost power and a message came up on the screen to shut off the vehicle there was a engine failure, overheating. No, I have not had it confirmed by a dealer yet. No it has not been inspected by any person. I started hearing a noise about a month ago and I was going to make an appointment the same week it happened to break down on me. I have a disabled daughter and I'm thankful I just took her home because of the extreme cold weather. I was outside for over an hour waiting to get suv towed.
I have a coolant intrusion in my 2019 Ford Escape. It idles roughly, there-??s thick sweet smelling white smoke coming from the exhaust and when we refilled the coolant to max and started it once, the coolant level was immediately at the minimum. We have not turned it on or driven it since we found this out. There is a customer satisfaction program for 2019 Ford Escapes for Powertrain Control Module reprogramming (Campaign 19B37) that then makes the vehicle eligible for a one time repair under campaign 21N12. This campaign fixes exactly what is wrong with my vehicle. It applies to vehicles built in Louisville until April 2019. My vehicle was built in Louisville in May 2019. The dealership told me to call Ford Customer Relations/Recall Team to explain the situation and get a goodwill repair since my vehicle is having the exact same issues as the vehicles built at the same plant the month before. The recall team refused to provide me with a goodwill repair and also refused to give me information on when or if at all my case will be reviewed by the appropriate team. I asked to be able to contact the team handling my review by phone. They said I could only communicate with them by physical mail. This is unacceptable and I believe that Ford caused an unsafe situation for countless drivers for years by not including 2019 Ford Escapes built in Louisville in May 2019 in their customer satisfaction program and are still refusing to do so.
A D V E R T I S E M E N T S
- Franklin, WI, USA