This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
From the NHTSA recall notes: May 26,2023 Manufacturer Recall Number23S27 NHTSA Recall Number23V380 Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE, THE ENGINE COULD FAIL PREMATURELY. IN THE EVENT OF AN ENGINE FAILURE, SIGNIFICANT QUANTITIES OF ENGINE OIL AND/OR FUEL VAPOR MAY BE RELEASED INTO THE UNDER HOOD ENVIRONMENT AND MAY MIGRATE TO AND/OR ACCUMULATE NEAR IGNITION SOURCES. ENGINE FAILURE IS EXPECTED TO PRODUCE LOUD NOISES EXAMPLE METAL-TO-METAL CLANK AUDIBLE TO THE VEHICLES OCCUPANTS. AN ENGINE FAILURE WILL ALSO RESULT IN A REDUCTION IN AVAILABLE ENGINE POWER. Safety Risk ENGINE OIL AND/OR FUEL VAPOR THAT ACCUMULATES NEAR A COMBUSTIBLE SOURCE MAY IGNITE, INCREASING THE RISK OF A FIRE. Remedy FORD MOTOR COMPANY IS WORKING CLOSELY WITH ITS SUPPLIERS TO DEVELOP A REMEDY FOR THIS REPAIR. WHEN THE REMEDY BECOMES AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE PARTS AND LABOR. THE REMEDY IS ANTICIPATED TO BE AVAILABLE BY OCTOBER 2023. As of 2/26/24, Ford has still not released a remedy to this safety-related recall.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mendon, MA, USA
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When on the EV setting: Battery Charged by Engine, gas and electrical smells are evident in the cabin. This first began in August 2023 at highway speeds and was reported the to the dealer during a pre trip inspection in Sept 2023. has been consistently increasing each time that EV mode is selected. most recent occurrence was last week when driving in a residential area at a stoplight. Had to shut off vehicle when the smell became overwhelming. Reported to Ford and to dealer
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
I want to know why there has been no remedy for the 23V380 recall. A remedy was anticipated in October 2023. Also, I got notice of a new recall Ford campaign #23E09 regarding reprogramming the PCM for emissions. When I enter 23E09 on your Web site it takes me to the 23V380 recall. Are they related? Either way Ford is still saying there is no remedy yet for either.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms there were 1 recall at this time. The contact did not attempt to file the complaint online.
The fire risk in the engine compartment recall has been issued for this vehicle since May 2023. The remedy is supposed to be available by Oct 2023. Yet at my recent visit to the dealer for the recall repair in Dec 2023 revealed that no remedy is available. The owner of this vehicle is forced to operate the vehicle with the risk of catastrophic engine failure and subsequent fire. It is a major safety concern.
A D V E R T I S E M E N T S
- San Francisco, CA, USA