This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle experienced two car crashes due to possible failure of the speed control (recall component) prior to notice, also speed control repaired four times prior to accidents. Mjs (99V-062)
The vehicle was purchsed new with 7 miles on odometer from charles gabus Ford in des moines, ia. A few days after purchase, I noticed and reported to dealer that the accelerator pedal would stick at the top, meaning that it required extra pressure to push it down. Initially the cable was looked at and lubrication applied, but did not alleviate the problem. Charles gabus Ford then suggested replacement of the throttle body. This was accomplished within 2 months of purchase and alleviated the problem for a few months. When the problem reoccured, charles gabus kept the vehicle for 3-4 days to further inspect the problem to see whether disconnecting the cruise control had any effect. It did not, so the throttle body was changed again. This was around February 1998. The problem once again started occuring in August 1998. At that time, I had just moved to St. Louis, but was still working with the service manager at charles gabus Ford in des moines. I was told that Ford had now redesigned the throttle body and I was given that new part number, which was ordered and replaced by a dealership in St. Louis (mcmahon Ford) in September 1998. The vehicle was still under warranty at that time. In May 1999, I received a letter from Ford that it was providing additional warranty coverge for the throttle body for 6 years or 72,000 miles under service program number 99M02. In September 1999, the problem resurfaced and the throttle body is scheduled to be replaced this week. The concern is that I have just verified that the throttle body touted as the solution in the letter is the same throttle body part number replaced a year ago. Therefore, it seems probable Ford has not found the fix, and why should owners pay for this defect (and the resulting diminshed value of the vehicle) regardless of mileage" a year from now, when the accelerator starts sticking again, I will have more than 72,000 miles. Any suggestions"
Poor design of throttle linkage cable sticks causing the vehicle to lurch forward or backward and causes the vehicle to continue to accelerate when foot is removed from gas pedal. Nlm
Consumer contacted the dealer regarding recallnumber 97V074000/mfr recall 98R03 regarding throttle linkages and control. Dealer stated parts did not need replacing.
Consumer contacted the dealer regarding recall NHTSA 99V074000/manufacturer's recall 98R03, throttle linkages and control. Dealer refused to replace parts. Dealer stated that vehicle would need to be inspected to determine if parts needed to be replaced. Owner took vehicle to another dealer to have repairs done.
Recall notice sent to consumer (97V074/98R03), however dealership refuses repair due to state in which consumer lives does not match description on recall. Mjs
Ongoing / intermittent problem with front brakes locking up whenever vehicle makes a turn, and on three occasions vehicle would suddenly accelerate while at a stop position. Vehicle been inspected by dealer, and nothing could be founded. Can NHTSA help in this matter.
Upon purchase in June 1997, throttle stuck in closed position, especially when first starting up. Ford replaced the throttle plate once in approximately August 1997. The replacement throttle plate failed and was replaced by Ford in approximately November 1998. In June 1999, the throttle has again begun to stick and will probably have to be replaced for the 3rd time. Ford has recognized the problem and extended the warranty on this part to 72,000 miles, but it seems that they are still just replacing the part with another defective part.
Coming to stop, applying foot on brakes, vehicle will lunge foward, engine will rev up. Consumer must reapply the brakes in order to stop vehicle. Dealership unable to correct problem.
Consumer was traveling at 40 mph and upon depressing brake pedal vehicle continued to accelerate to 70 mph, causing extended stopping distance and unwanted speed. Consumer therefore had to place the vehicle in park to stop the vehicle. Consumer has contacted the dealer, consumer awaiting service from manufacturer.
When consumer was trying to turn off the engine the vehicle suddenly accelerated. Driver couldn't stop vehicle by applying brakes, and he had to move the pawl to neutral and turn switch off. Cruise control failed. The entire keyless entry electronic system failure caused the starter kept turning over and over, but the engine did not start.
While sitting at a light vehicle suddenly accelerated with brakes being applied, and without driver stepping on the accelerator. Dealer has been contacted.
Vehicle began to accelerate rapidly and could not be controlled by driver. The gas pedal was not being pressed. The only way the car could be controlled was by turning the engine off and coasting to the side. This was a very scary incident and could have caused a crash and fatalities.
There is a recall for the speed control on '97 Explorer (NHTSA #9054 & 9047). Ford has not included my vehicle; however, my car suffers from the speed control problem described in the recalls. How do I make Ford fix this problem. (99V-062001) denied repair.
Each time I start the vehicle and put my foot on the gas pedal, it sticks. Then it is necessary to step on it even harder. It eventually catches and then I surge forward or backward (depending on whether I am in drive or reverse). The dealership says that I must wait until my vehicle identification number comes up to get it fixed. In the meantime, I just have to live with it. Is there anything I can do to speed up the process? my vehicle is still under warranty.
A D V E R T I S E M E N T S
- Reading, PA, USA