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CarComplaints.com Notes: The 2002 Ford Explorer is hands-down our worst vehicle on record. "Avoid like the plague" is putting it lightly.

The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.

Another common problem for the 2002-2003 Explorer is wheel bearing failure at around 90k miles, with a typical repair bill of $500 to $1000 depending on how many wheel bearings failed.

Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.

8.2

pretty bad
Typical Repair Cost:
$660
Average Mileage:
88,350 miles
Total Complaints:
26 complaints

Most Common Solutions:

  1. not sure (20 reports)
  2. replace condenser (4 reports)
  3. dealer replaced vehicle (1 reports)
  4. fixed by mechanic (1 reports)
2002 Ford Explorer AC / heater problems

AC / heater problem

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2002 Ford Explorer Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

Jul 272006

Explorer LXT V6

  • Automatic transmission
  • 64,147 miles

A D V E R T I S E M E N T S

One of the many problems I've had with this vehicle. The a/c was blowing warm air. The condenser was leaking and I had to have that replaced. I've spent thousands on repairs, I could have bought a new vehicle. I just never think that ANOTHER thing can go wrong. I don't drive crazy, I have it serviced on a regular basis. There is no reason for all the problems I've had except inferior quality. The kick in the butt is I almost never use the a/c!

- jeanny, West Nyack, NY, US

problem #5

Jun 012008

Explorer XLT V6

  • Automatic transmission
  • 138,000 miles

Air conditioning just stopped working one day. Add it to the list of problems with this vehicle--transmission, electrical, leaking water from back window/door. I will never buy a Ford again.

- Stephanie L., Commerce, MI, US

problem #4

Sep 202007

Explorer Eddie Bauer V8

  • Automatic transmission
  • 89,000 miles

My air compressor stopped cooling on my birthday, September 20, 2007. Living at the beach, this caused for a couple months of unbearable heat. I have had cars that were 10+ years old and this never occurred. Just the FIRST of many complaints with this peice of crap.

- Heidi K., Wilmington, NC, US

problem #3

Oct 042007

(reported on)

Explorer XLS

  • Automatic transmission
  • 58,000 miles

A D V E R T I S E M E N T S

One day the AC worked and the next day it did not... what a piece of junk. I'm currently to broke to get it fixed.

- Chad J., Woodbridge, VA, US

problem #2

Aug 172007

(reported on)

Explorer Limited 4,0

  • Automatic transmission
  • 57,000 miles

FRONT DRIVER VENTS (LEFT AND MIDDLE) BLOWING COLD. REAR VENTS OK TOO. FRONT PASSENGER VENTS (RIGHT AND MIDDLE) BLOWING NORMAL OUTSIDE AIR.

- Cyril R., Bellerose, NY, US

problem #1

Apr 212007

(reported on)

Explorer XLS V6

  • Automatic transmission
  • 30,000 miles

When we go to use the A/C during the hot summers in Pennsylvania, the crap box would not work. We would be sweating but the heater would work but not the A/C. Somebody tell me why Ford is still in business!!!!!!

- Shawn C., Trooper, P. A. 1, US

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