Notes: The 2002 Ford Explorer is hands-down our worst vehicle on record. "Avoid like the plague" is putting it lightly.

The 2002-2005 Explorer has a very well-established record of expensive transmission failure at under 100k miles. The Explorer has an enclosed transmission which is typically replaced with a rebuilt transmission at a cost of almost $3,000.

Another common problem for the 2002-2003 Explorer is wheel bearing failure at around 90k miles, with a typical repair bill of $500 to $1000 depending on how many wheel bearings failed.

Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the rear panel cracking. While it's a minor annoyance compared to transmission failure, ironically the crack usually goes right through the Ford logo.


really awful
Typical Repair Cost:
Average Mileage:
94,536 miles
Total Complaints:
440 complaints

Most Common Solutions:

  1. replaced with rebuilt transmission (114 reports)
  2. replace transmission (86 reports)
  3. transmission needs to be recalled (81 reports)
  4. call Ford customer service and complain 800-392-3673 (63 reports)
  5. not sure (40 reports)
  6. local mechanic fixed, not giving dealer any more business (18 reports)
2002 Ford Explorer transmission problems

transmission problem

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2002 Ford Explorer Owner Comments (Page 13 of 22)

« Read the previous 20 complaints

problem #200

Feb 012007

Explorer Eddie Bauer

  • Automatic transmission
  • 80,000 miles


Transmission slipped for about a day. My wife was on her way to the dealer when it made a loud bang and disintegrated. Complete transmission failure. The truck had to be towed the rest of the way. From info on this and other sites this appears to be par for the course for an 80,000 mile Explorer transmission. Good thing I bought the extended warranty.

- , Friendswood, TX, USA

problem #199

Jan 232008

Explorer 4.0L V6

  • Automatic transmission
  • 160,000 miles

I had it in the shop for 7 weeks they could not fix it

- , Oshkosh, WI, USA

problem #198

Aug 152008


  • Automatic transmission
  • 63,500 miles

Friday morning...driving to starts jerking...doesn't want to go. So I call my dad...yes, 41 and still call I am talking to him, O/D Off light comes on in my 2002 Explorer...never hauled anything larger than the boxes of school supplies I take to my third graders...Dad says okay to drive less than 10 minutes left to the next light, car shoots me forward like a rocket...does this two more times on the way to the Ford dealership...super guy (usually) who handles service...acts at first like he's never heard of this problem...then when I mention the light, his lightbulb goes on...probably the transmission...long story short...talked to him today- $3000 to re-haul transmission or $4000 to replace, give or take he says...what? I you know if there was fluid in it?...he says the mechanic would have told him if there wasn't...I just got the car serviced at the same place in late June...unbelievable!!! Thanks for letting me know this is an ongoing problem! I shall march in tomorrow with piles of's good to know, I'm not the ONLY one here that knows that a car's transmission should NOT go out at 63,500 miles!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

- , Marietta, GA, USA

problem #197

Dec 202005

Explorer Eddie Bauer V8

  • Automatic transmission
  • 59,000 miles


I cant believe the amount of complaints for the same issues I have regarding transmissions. I can't wait to get rid of my explorer! Worst piece of Sh*T I ever bought.

I have had to replace my transmission twice and the third time they said that the transmission had to be readjusted internally and cost me a pretty penny. There are more of us out there. Completely disgusted with Ford

- , Seymour, CT, USA

problem #196

Jul 042008

Explorer XLS V6

  • Automatic transmission
  • 50,000 miles

Transmission started making noise/failing before 40,000 miles which is out of warranty besides being beyond 3 yrs old. Rolled over to 50,000 miles on Wednesday - Friday tranny completely went out!

- , Ronald, WA, US

problem #195

Jul 032008

Explorer XLT V6

  • Automatic transmission
  • 96,000 miles

July 3rd 2008, while driving home from work my O/D light decides to blink on and off very rapidly, then every so often coming out of a stop light it would not shift into 2nd gear, I would have to literally remove my foot from the gas pedal to let the RPM's wind down before trying to accelerate again to get it to slip back into gear. Every so often coming out of a stop light this would happen and it got worse at each light. If I kept my foot on the gas pedal it would shift eventually but Jerk my entire car forward with a hard clunk and very loud screeching noise like medal grinding very hard. I finally took the car into a local transmission shop to have them look at it, $2,700 dollars later I had a rebuilt transmission and $1275 more dollar later I have a Rebuilt Rear Differential. The total cost of the repair...... about $3,975 all without any warranty repair coverage. I am absolutely outraged that FORD would sell a car with these known problems then act as if they cannot do much about it. I have had 3 different Honda's that have lasted over 200,00 miles all with minor issues costing less than 300 dollars to fix, I have had a total of 2 FORD Trucks both have been CRAP and have cost me a combined $8000 in repairs, I was hoping the 2002 model was going to be much better than the older model I have owned in the past. I will NEVER EVER in my life buy a FORD car again and I will never recommend ford to anyone either. FORD trucks are absolute JUNK! I have had people disagree saying... take care of it, change your old service it regularly, I would say those people either are getting really lucky, for as many people that are complaining about this issue FORD should start to listen and provide some type of compensation for their customers who expected to have a Quality Product. I am going to call Ford Customer Service to make a complaint right after this! Im furious!!!!!!

- , Sacramento, CA, USA

problem #194

Jul 082008

Explorer XLT 4.6L

  • Automatic transmission
  • 81,200 miles


We have 5 Fords right now And have had this Explorer for 5 years and my wife loves it. I was not to keen on buying it in the first place but you know how it goes.

Well in that time it has worked well except for the Rear getting loud about 40K miles and we had it fixed under warranty. Then, without warning 82K miles she tells me, Just past the 75K certified used warranty, it made a loud bang and would not shift into 3rd gear without slipping. Naturally the check engine lite came on and the OD lite was flashing and the trans lite was lit. I checked it out and the shift solenoid was bad so 300 bucks later I could clear the codes but the trans was broke 3rd gear band. I replaced it with a Ford reman trans 2000 bucks and now I'm wondering if I should have got a Trans shop reman because they say they modify the stock 5R55w to shift and work better. The reman Ford trans has a 3 yr/100k warranty. I have had Fords all my life and have not had such bad luck as with this one. I will be in line if a class action suit is filled and I hope my wife finds another AMERICAN vehicle she likes before it takes a sh*t again.

The way things are going I don't see Ford being in business much longer with selling the wrong products and a total lack of integrity in the cars and service in there products. Sorry for the long rant and I can feel for all of you in the same boat. Good Luck

- , Bethlehem, PA, USA

problem #193

Jul 142008

Explorer Eddie Bauer 4.6L

  • Automatic transmission
  • 65,000 miles

Hey everyone, i bought a 2002 Ford Explorer Eddie Bauer 4.6L, about 4 months ago and have had nothing but problems with the tranny. First i tok my truck to Ford for the torque converter noise and was told that there is nothing wrong with it, i mean i didn't even want to stop at a stop light because the noise was so loud, but Ford told me that it was "Operating as designed" WTF do you mean "operating as designed"? So i argued with the service manager, which as you all know doesn't get you anywhere. Anyways i was so pissed off i just left. The next week i went in for the same problem but spoke to the manager of the dealership. He told me he would look into it so i left my truck there for the day. They called me right before they were about to close and told me the truck is " Operating as designed".

I bought a 3 year extended power train warranty with it so i have had the tranny rebuilt but 3 weeks later it is still sliping and starting to make more noise. Come on now you would think that Ford would see this problem and fix it but i guess that would cost too much. I guess 500 complaints are not enough.

- , Colorado Springs, CO, US

problem #192

Jul 212008

Explorer Eddie Bauer 4.6L V8

  • Automatic transmission
  • 90,000 miles

I took another's advice and emailed Ford about this. The following is my initial complaint, Fords response, and my rebuttal:

I am thoroughly disgusted with Fords ignorance of a very prevalent problem, primarily with the 2002 Explorer. The transmission has failed on countless models right around 80,000 miles or less (needless to say, mine has also failed). Several people have complained to Ford and are basically told something to the effect of "that's just too bad". If you think I'm full of it then check it out yourself at and you'll see what a problem this is. This is just ONE website that can in no way reflect all actual failures out there. A bad word travels further than a good one, and I'll certainly support that cause at this point. I'm frustrated and tired of this. I grew up around Fords and have never owned anything other than Fords but after I get this lemon out of my way, I'll never buy another ford again.

Dear Kirk, Thank you for contacting the Ford Motor Company Customer Relationship Center regarding your email. Feedback such as yours allows us to examine our practices and policies to ensure that we meet or exceed the expectations of our customers in the future. We regret that you have not had a favorable experience, and appreciate the time you have taken to write us. If you have any other inquiries, please feel free to contact us and we will be happy to address them for you.

Sincerely, Marie Customer Relationship Center Ford Motor Company

Marie, Ok so Fords idea of "addressing the problem" is your politically correct way of saying "too bad, so sad". Rest assured that your ignorant response will be forwarded out to anyone I can think of who can fog a mirror, and all of the facts posted on every vehicle forum list I can come up with.

Good riddance.

- , Mesa, AZ, US

problem #191

Jul 172008

Explorer Eddie Bauer 4.6L V8

  • Automatic transmission
  • 90,000 miles

This al started with a rattle that seemed to come from the torque converter area. I took it into several shops that couldn't find anything wrong with it. They all said ignore the noise because the vehicle drives and functions perfectly. Well, the tranny took a dump on me last night. I backed out of a parking lot and went to drive and it just reved. Went to 1st, no dice. Back to reverse, dead as a doornail. Had to have the POS towed home. All you have to do is google explorer transmission failure and more $* comes up than you'll have time to ever look at. I've actually heard two other Exploders with the same damn noise just in passing traffic! This transmission is obviously a problem but it looks like Ford is never going to address the problem. This site reports 190 failures but do you really this this can account for even a fraction of them? I say we all sue the crap out of ford!

- , Mesa, AZ, US

problem #190

Jul 142008

Explorer Eddie Bower

  • Automatic transmission
  • 65,000 miles


65000 miles transmission went out.....needs a recall.

- , Baton Rouge, LA, USA

problem #189

Jul 072008

Explorer ES

  • Automatic transmission
  • 115 miles

I hate ford! How can a 6 year old car break the transmission? that is just crazy!

Please don't buy ford for you or your family specially to your wife that caries all the kids!

That is a pain!

- , Bellevue, WA, USA

problem #188

Oct 272007

Explorer XLT V8

  • Automatic transmission
  • 54,000 miles

I know this is the same old sob story, but I want anyone who owns this dreadful car or may buy one used to know that this is a really dangerous car to own. I have had problems with this car from day one, and I bought it brand new with only 92 miles on it. Where to start? An electrical problem started almost immediately that caused the car to turn off WHILE DRIVING. I had to bring it into Ford THREE times before they fixed this one. And they actually accused me of turning the car off on my own for a "thrill." I was 8 months pregnant at the time and I almost killed the mechanic who said my "hormones" were affecting my driving capabilities. Then two years later the transmission in I cannot shift gears and I am about to be rear-ended. That was at a whopping 54,000 miles. I have complained verbally and wrote a letter of complaint, and all I got was a certificate for a free oil change (which they claim costs 50 bucks when most places will do it for under 20 dollars). Constant rip-off!

My advice? Don't buy Ford. Ever. And when you buy a new car that is not a Ford, send a copy of the bill of sale for your new Chevy, Toyota, etc. to the Ford Headquarters, and let them know that not only will you never buy a Ford again, but you will also tell all 170 of your friends not to but one either. Lawyers won't work on this one. But word of mouth, and putting them slowly out of business, just might.

- , Lake Forest, CA, USA

problem #187

Oct 092006

Explorer Limited

  • Automatic transmission
  • 36,000 miles

Like everyone else I have had an AWFUL experience with Ford. After the vehicle reached 36,000 of course conveniently after warranty went up, the transmission went. I had to pay $3,800 at Ford to have it replaced, when I contacted Ford about this problem they said that there was nothing that they could do. I would think that after all of these complaints Ford would own up to their problem but of course that would cost them too much money. I will never purchase another vehicle from Ford again.

- , Tallahassee, FL, USA

problem #186

Mar 012008

Explorer Eddie Bauer 4.0L V8

  • Automatic transmission
  • 74,000 miles

We bought our Explorer in July of 07 loved it only had 65000 miles on it, great family car with the third row seat, then the o/d light started flashing and the check transmission message came on. At first it would still shift from 2nd to 3rd if you let up on the gas, now third gear is out completely, and we need a new transmission that is going to cost at least 2000 dollars. It wouldn't be so bad if I didn't know that so many people have this same problem and Ford obviously needs to recall something. I called Ford and they told me they would document my problem and told me thanks. Now we have an explorer we are making payments on but we can't drive it.

- , Triadelphia, WV, USA

problem #185

Jun 232008

Explorer Eddie B

  • Automatic transmission
  • 120,000 miles

First the O/D light started flashing and it was having trouble figuring out if it should shift into overdrive... then it started to happen in the other gears. Mechanic said it was the bands due to a poor design.

- , Newport Beach, CA, USA

problem #184

Jun 182008

Explorer XLT 4.0L Sohc V6

  • Automatic transmission
  • 120,000 miles

Just like the hundreds of other Ford Explorer 2002 owners, my transmission failed.

I have always liked the Ford Explorer´┐Żs but this is enough to make me buy something else (between mechanical/electrical failures and the dealership playing "dumb" about everything).

I am thoroughly surprised there has never been a class action lawsuit on this issue with this model/year.

It is rated the worst vehicle since 1998 and knowing the only thing I can do is stare at my bank account and shake my head.

- , Killen, AL, USA

problem #183

Jun 172008

Explorer XLT V6

  • Automatic transmission
  • 128,000 miles

like everyone else here, the tranny went on my 02 explorer. no advanced warning. $3500 to fix at the dealer. Hoping for a recall.

- , Waxhaw, NC, US

problem #182

May 312007

(reported on)


  • Automatic transmission
  • 77,000 miles

My husband had purchased a 2002 Ford Explorer as a surprise gift for me. Boy, was I surprised. This vehicle has been a headache since we've had it. It took the cake when my O/D light started flashing at about 77,000 miles and I was told it was my transmission. After reading all these complaints, I am surprised that something has not been done about this. There are so many people speaking out about these problems and no one seems to care. Ford company fails to realize when we purchase their vehicles we are looking for dependable transportation. I have always heard that Ford stands for FOUND ON ROAD DEAD. Now I am a firm believer in that. If I do not do anything else, I will never buy another FORD.

- , Easley, SC, USA

problem #181

Jul 032007

(reported on)

Explorer XLS 3.2L V6

  • Automatic transmission
  • 100,602 miles

Well I see that I have a long line of individuals here that have forked out nearly the same or more than I am going to in order to fix my Exploder. Started with the engine revving (sp) and not seeming to shift b/w 2nd and 3rd. I took it to a local shop pretty soon after noticing the problem. (I drove it home that day and then to the shop the following morning). They kept it all of yesterday and called me with the lovely news this morning. I was hoping it would be a solenoid (sp)... but I must say I was very disappointed. Their price quote to replace with another transmission 12 month/12,000 mile warranty is around 1870$. The mechanic told me that the clutch was burned out between 2nd and 3rd. I'm just astonished at the number of complaints as well as the mileage these transmissions seem to be failing at. I must say I've driven Fords as long as I could drive and I have been sorely disappointed over the years in the lack of quality.

- , College Station, TX, USA

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