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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
64,313 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Explorer body / paint problems

body / paint problem

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2012 Ford Explorer Owner Comments

problem #5

Mar 012019

Explorer

  • 82,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Explorer. The contact stated while driving approximately 70 MPH, the driver-€™s side windshield trim panel detached from the vehicle. The vehicle was taken to the local dealer who installed a replacement panel to fix the failure. The contact stated that the passenger-€™s side windshield trim panel also experienced the same failure. The contact stated the failure had occurred twice on the driver-€™s side windshield panel and twice on the passenger-€™s side panel. The manufacturer was not notified of the failure. The failure mileage was 82,000.

- Edina, MN, USA

problem #4

Oct 012015

Explorer

  • 37,000 miles
My 2012 Ford Explorer leaks from the 3rd row seatbelt. It has ruined the carpet in the back and molded it. It also filled up the spare tire area with water and rusted the rim of the spare tire and the inside where the tire sits. I did not notice this until many months after I bought it because I wasn't using the 3rd row at the time.

- Slidell, LA, USA

problem #3

Jul 092017

Explorer 6-cyl

  • 123,317 miles
The contact owns a 2012 Ford Explorer. While driving 65 mph, the plastic trim between the front windshield and the front passenger door detached and blew away. Mullinex Ford in mobile, Alabama was made aware of the failure and stated that the part was not included in a recall. The dealer referred the contact to the manufacturer. The manufacturer was made aware of the issue and stated that there was no recall or reports of the failure. The failure mileage was 123,317. Updated 10/24/17 updated 10/26/2017

- Mobile, AL, USA

problem #2

Nov 022014

Explorer

  • 28,000 miles
I was driving at 55 miles per hour and the molding from around the right side windshield flew off after driving another 10-15 miles the left hand molding on the windshield also blew off this could have been trouble for any one behind me or to the side of me.

- Linden, NJ, USA

problem #1

Jul 032014

Explorer 4WD 6-cyl

  • 51,250 miles
I was driving on RT44 in MA when I noticed oncoming drivers yelling at me. I thought I was doing something wrong and when I came to a stop light, the driver in front of me got out of his car and yelled that my 2012 Ford explored had flames coming from the bottom of the vehicle. I immediately evacuated the car with my wife and children and my car was indeed on fire. I happened to have a fire extinguisher with me and was able to put out the fire. I was in front of a Ford dealer when this happened and they came out to inspect the car and I was told the heat shield was ignited from touching the exhaust. They removed the plate and you can see the burnt damage (I have pics). This situation could have turned fatal and they said they will put a new one on. This should not be able to catch fire and if it wasn't for other drivers I don't know how this could of ended. My wife and 3 year old son are now terrified to ride in the Explorer. This needs to be investigated immediately.

- Attleboro, MA, USA

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