definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,278 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Explorer seat belts / air bags problems

seat belts / air bags problem

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2012 Ford Explorer Owner Comments

problem #4

Oct 012015


  • 38,000 miles


Transmission shifts out of gear, from drive into neutral or stalls out. Safety hazard while driving. 6F35 transmission. Dealer(s) refuse to acknowledge issue or repair despite customer complaint and transmission fault code. Vehicle stalls while at all speeds on highway, city streets, or while in intersections. Too dangerous to drive

- Boonsboro, MD, USA

problem #3

Jan 032015


  • 60,000 miles
Water leaks inside the cabin every time it rains or car gets washed. Water drips down from top through rear seatbelt retractors near rear hatch/door and streams down seat belts and then puddles under third row seat and spare tire well. Leaks anytime no matter if parked or in motion. Seatbelts and seat bolts/hinges are starting to rust. Wires near 12V cigarette lighter and tail lights also get wet. 2012 Ford Explorer XLT (no sunroof/moonroof).

- San Antonio, TX, USA

problem #2

Nov 122014


  • 36,000 miles
The contact owns a 2012 Ford Explorer. The contact stated that the air bag light illuminated. The dealer stated that the failure was referenced in service bulletin number: 10044523. The failure also produced an air tensioner code, which could prevent the air bag tensioner from tightening or the air bags from deploying. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 36,000.

- Summerville, SC, USA

problem #1

Jan 212012

Explorer 4WD 6-cyl

  • Automatic transmission
  • 3,112 miles
The contact owns a 2012 Ford Explorer. The contact stated that the rear passenger side seat belt would not retract. The vehicle was taken to an authorized dealer and the replacement seat belt was also experiencing the same failure. The contact was informed that the seat belts were being redesigned and the vehicle was awaiting new parts for repair. The manufacturer was not made aware of the failure. The failure mileage was 3,112 updated 02/27/12 the consumer stated the replacement seat belt also failed. Updated 02/28/12

- Lone Tree, CO, USA

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