This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Explorer. The contact stated that there was an abnormal odor in the vehicle while the air condition was in operation. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired however, after several months the failure recurred. The manufacturer was notified of the failure however, the contact was informed that no further assistance would be offered. The approximate failure mileage was 10,000.
- Astoria, NY, USA
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- Astoria, NY, USA