definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,446 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Ford Explorer accessories - interior problems

accessories - interior problem

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2015 Ford Explorer Owner Comments

problem #4

Sep 192016


  • 66,000 miles


I took my 2015 Ford Explorer in to have it serviced. I bought the vehicle new. The rear passenger seat would not fold. The Ford tech charged $105 to review the issue and stated "the hinge has a broken-faulty part" however Ford will not cover the repair charge and it will be $980 to fix their "faulty" hinge. This is unbelievable, the integrity of the parts were "faulty" as noted by the Ford tech and this is a safety issue if the seats do not operate as intended. Any broken parts due to 'faulty" workmanship should be replaced at no charge to the owner as soon as possible. I was told Ford warranty will not cover this expense even though the parts were 'faulty" to begin with! if seats are not save and operate as intended, I believe it's a severe safety concern, especially with young people in car seats in the back, what other issues could arise from this "fault?"

- Puyallup, WA, USA

problem #3

Jul 252016


  • miles
While driving my car with my seven year old in the third row seat, the seats started "stowing" and almost crushed him. I had groceries in the back that shifted and hit the uncovered display that selects seat mode. The seats do not stop folding if there is something or someone in them. This is entirely unsafe and needs to be corrected before a child is killed.

- Mahwah, NJ, USA

problem #2

Feb 082016


  • 6,785 miles
The contact owns a 2015 Ford Explorer. While retrieving items from the rear hatch area, the mechanical third row seat erroneously raised up and caused the groceries to become stuck between the seat. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 6,785. Updated 04/14/16

- Mccleansville, NC, USA

problem #1

Jan 082016


  • 17,000 miles
Keeps having check engine light come on, also keeps having aibag deactivated signal come on instrument panel. Also, keeps having issues where windows won't go up or down even when pushing any of buttons. Keeps having problems with wipers not wanting to work too. (all these things are not consistently on or happening. They happen daily at any given time) 2nd row captain seat the push button won't work on folding the seat. Navigation system keeps having issues of not wanting to properly work or says no navigation card when there is one there. Also, radio has not wanted to work; the whole system ent, nav, phone, climate wouldn't work. There has been few times smell something burning coming through vents. Have tried doing the owner report with Ford like owners suppose to be able to do. Have not been able to ever get a reading, or a diagnosis. Have had it to dealership 3 times still issues. All these issues happen no matter what temperature is outside, no matter whether driving or sitting still. To try get things working right have pulled over to turn off vehicle and back on several times to try get things working properly. It isn't safe to drive in South Georgia or in Florida in down pour of rain when don't have working wipers!!! it isn't reassuring about deactivated airgbag signal on the instrument panel. Definetly aggregating considering we just purchased this 6 months ago! (we have 13 different video footage to all this for proof that we 've shown dealership, and service department; videos to big for here)

- Fort Stewart, GA, USA

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