This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Issues with headlight housing unit getting moisture in it causing lights to malfunction. Driver headlight won't work and passenger headlight will turn off while driving then back on and off again. It does this continously at random making it dangerous for myself and other drivers at night. I've spoke with Ford explaining there is a recall for some 2016 models but not one under my VIN so they won't fix it since it's not. I'm hoping the recall can be extended to cover my VIN.
Ford designed the headlights in the 2016 Ford Explorer so that the led low beam is built into the housing. So you either have to replace the very expensive housing (1,000) when your low beam goes out or drive with less visibility. Most people do not have $1,000 just laying around.
- Buchanan, VA, USA
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- Harrison , OH, USA