The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions.
To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.
Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition
Summary: SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
Summary: WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IG
Summary: WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IG
Summary: SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
Summary: SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
Summary: Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. A revised engine mount (GB5Z-6038-A) has
Summary: Some 2015-2017 Explorer and 2015-2016 F-150 vehicles, equipped with 3.5L Gasoline Turbocharged Direct Injection (GTDI) engines may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P2195, P2197, P2626, and/or P2629 stored in p
Summary: SOME 2016-2017 EXPLORER VEHICLES EQUIPPED WITH A 2.3L ENGINE AND BUILT ON OR BEFORE 28-FEB-2017 MAY EXHIBIT THE IDLE SPEED DROPPING BELOW SPECIFICATION AFTER REPEATED LIGHT PEDAL TIP-IN/TIP-OUT EVENTS AT LOW VEHICLE SPEEDS, SUCH AS IN HEAVY
Summary: TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL
Summary: SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. TO REDU
Summary: SOME 2015-2016 EDGE WITH 2.0L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI), 2015-2016 MUSTANG AND F-150 WITH 5.0L ENGINE AND 2016 EXPLORER EQUIPPED WITH 2.3L GTDI ENGINE MAY EXHIBIT OIL LEAK AT ENGINE OIL PRESSURE (EOP) SENSOR THREADS. IT
Summary: SOME 2016 EXPLORER, FLEX, MKT, TAURUS, MKS AND TRANSIT VEHICLES EQUIPPED WITH A 3.5L GTDI ENGINE MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096, P2097, P2098 AND/OR P2099 IN THE POWERTRA
Summary: SOME 2015-2016 F-150, C-MAX, EDGE, MKS, TAURUS, AND FLEX AND 2016 EXPEDITION, EXPLORER, ESCAPE, FUSION, MUSTANG, MKZ, MKX, NAVIGATOR, TRANSIT AND TRANSIT CONNECT VEHICLES EQUIPPED WITH A 2.0L, 2.5L, 3.5L OR 3.7L GASOLINE ENGINE AND BUILT ON
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: Some 2016 Explorer vehicles equipped with a 2.3L GTDI engine may exhibit an illuminated MIL with a lack of power and diagnostic trouble code (DTC) P0299. This may be due to the turbocharger wastegate actuator rod coming disconnected from th
Summary: SOME 2016 EXPLORER VEHICLES BUILT ON OR BEFORE 5/8/2016 MAY EXHIBIT A NOISE FROM THE ELECTRIC COOLING FANS, MOST NOTICEABLE RIGHT AFTER THE ENGINE IS TURNED OFF AS THEY SPIN DOWN TO A STOP. IF THE NOISE CAN BE PINPOINTED TO THE COOLING FAN
Summary: Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr
Summary: 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an inte
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: Some 2016 Explorer vehicles equipped with a 2.3L GTDI engine may exhibit an illuminated MIL with a lack of power and diagnostic trouble code (DTC) P0299. This may be due to the turbocharger wastegate actuator rod coming disconnected from th
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: SOME 2016 F-150, EXPEDITION, NAVIGATOR, TRANSIT, EDGE, FLEX AND EXPLORER VEHICLES EQUIPPED WITH A 3.5L TWIN INDEPENDENT VARIABLE CAM TIMING (TI-VCT) OR A 3.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE WITH LESS THAN 3200 KM (2000
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
Summary: Some 2015-2016 vehicles equipped with 6F50/6F55 transmission Built On 11/2/2015 And Through 2/1/2016 may exhibit no reverse, 3rd and 5th gear and/or DTCs P0715, P0717, P0756 and/or P2701. This may be caused by the direct clutch snap ring ou
Summary: 2013-2017 FUSION/ESCAPE/MKZ (EXCLUDING 3.7L), 2015-2016 EDGE/EXPLORER (EXCLUDING 3.5L/3.7L), 2015-2016 MKC, AND 2016 MKX VEHICLES (EXCLUDING 3.7L) EQUIPPED WITH ALL WHEEL DRIVE (AWD) MAY EXHIBIT A LEAKING PASSENGER SIDE POWER TRANSFER UNIT
Summary: FORD: SOME VEHICLES TRANSMISSION WILL EXPERIENCE, AFTER A COLD SOAK OR AN EXTENDED PERIOD WITH ENGINE OFF, A 2-3 SHIFT HESITATION DUE TO POSSIBLE HYDRAULIC CIRCUIT DRAIN. MODEL 2013-16 VARIOUS VEHICLES. *PE
Summary: MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A ME
Summary: Some 2015-2016 vehicles equipped with 6F50/6F55 transmission Built On 11/2/2015 And Through 2/1/2016 may exhibit no reverse, 3rd and 5th gear and/or DTCs P0715, P0717, P0756 and/or P2701. This may be caused by the direct clutch snap ring ou
Summary: FORD: SOME VEHICLES TRANSMISSION WILL EXPERIENCE, AFTER A COLD SOAK OR AN EXTENDED PERIOD WITH ENGINE OFF, A 2-3 SHIFT HESITATION DUE TO POSSIBLE HYDRAULIC CIRCUIT DRAIN. MODEL 2013-16 VARIOUS VEHICLES. *PE
Summary: Some 2015-2017 Explorer and Police Interceptor Utility vehicles equipped with 3.5L Ecoboost engines may exhibit a surge or hesitation condition at approximately 50-60 MPH in 6th gear under light to moderate loads. If there are no DTCs store
Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use
Summary: SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDE
Summary: Some 2015-2017 Explorer and Police Interceptor Utility vehicles equipped with 3.5L Ecoboost engines may exhibit a surge or hesitation condition at approximately 50-60 MPH in 6th gear under light to moderate loads. If there are no DTCs store
Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S
Summary: Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. The system will return to normal operation after the ignition is t
Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
Summary: RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped with them. To program the fobs, start an IDS session and enter the Red Toolbox > Module Programming > Programmable Parameters > Police M
Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use
Summary: Some 2016-2017 Police Interceptor Utility vehicles may exhibit flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running. Before attempting repairs, verify the frequency type using the Integra
Summary: Some 2016 Edge/Explorer/F-150/Mustang built on or before 01-Nov-2016 and equipped with a 4.2-inch FCDIM may exhibit a blank screen. To correct the concern, Reprogram the FCDIM to the latest level using IDS release 104.02 or higher. Make sur
Summary: WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IG
Summary: SOME 2016 F150, MUSTANG AND EXPLORER VEHICLES EQUIPPED WITH A 3.5L GTDI, 2.3L GTDI OR 2.7L GTDI ENGINE BUILT ON OR BEFORE 4/15/2016, AND EQUIPPED WITH ACTIVE NOISE CANCELLATION (ANC) OR ENGINE SOUND ENHANCEMENT (ESE), MAY EXHIBIT NO AUDIO A
Summary: SOME 2016 EXPLORER VEHICLES BUILT ON OR BEFORE 5/8/2016 MAY EXHIBIT A NOISE FROM THE ELECTRIC COOLING FANS, MOST NOTICEABLE RIGHT AFTER THE ENGINE IS TURNED OFF AS THEY SPIN DOWN TO A STOP. IF THE NOISE CAN BE PINPOINTED TO THE COOLING FAN
Summary: SOME 2016 EXPLORER VEHICLES EQUIPPED WITH FRONT PARKING AID AND BUILT ON OR BEFORE 5/10/2016 MAY EXHIBIT AN INTERMITTENT FRONT PARKING AID FAULT IN THE MESSAGE CENTER THAT MAY OR MAY NOT INCLUDE DTCS IN THE PARKING AID MODULE (PAM). THIS MA
Summary: SOME 2016 F-150, EXPEDITION, NAVIGATOR, TRANSIT, EDGE, FLEX AND EXPLORER VEHICLES EQUIPPED WITH A 3.5L TWIN INDEPENDENT VARIABLE CAM TIMING (TI-VCT) OR A 3.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE WITH LESS THAN 3200 KM (2000
Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition
Summary: Some 2016-2018 Explorer vehicles equipped with automatic temperature control and premium AM/FM/CD may exhibit a broken or missing temperature control switch. The driver and passenger switches are now available separately from the control he
Summary: Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai
Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
Summary: SOME 2016 EDGE, F150, EXPLORER, AND MUSTANG VEHICLES EQUIPPED WITH A MYFORD DISPLAY 4 INCH SCREEN MAY EXHIBIT A BLANK SCREEN AND NO AUDIO. REPROGRAM THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) TO THE LATEST CALIBRATION USING INTEGRAT
Summary: SOME 2016 EXPLORER AND MKX VEHICLES BUILT ON OR BEFORE 3/11/2016 MAY EXHIBIT A MEMORY SEAT THAT DOES NOT RETURN TO THE PROGRAMMED POSITION WHEN PRESSING THE MEMORY SEAT SWITCH OR PROGRAMMED INTELLIGENT ACCESS (IA) KEY; AND/OR EASY ENTRY/EXI
Summary: 2016-2018 Explorer signature lighting is standard equipment on XLT and higher level vehicles. Base model vehicles are not equipped with signature lighting and it is not an option. Base level vehicles without the LED lighting surrounding the
Summary: Some 2016-2018 Police Interceptor Utility vehicles may exhibit flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running. Before attempting repairs, verify the frequency type using the Integra
Summary: Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. Follow the Service Procedure steps to correct the condition.
Summary: FORD EXPLORER 2014-2016: BULLETIN INFORMATION INVOLVING VEHICLES EQUIPPED WITH SECOND ROW INFLATABLE SEAT BELTS MAY EXHIBIT AN AIRBAG WARNING LIGHT ILLUMINATED WITH DTC B141B AND B141C. *LJ
Summary: Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb
Summary: Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb
Summary: Some 2016 Explorer vehicles built on or before 31-Jan-2016 may exhibit a pop or creak noise from the right front mounting bolt of the front subframe. This condition may be due to a mispositioned weld between the barrel nut and the subframe
Summary: Some 2013-2016 Explorer/Police Interceptor Utility vehicles may exhibit delamination of the top edge of the front door trim panels. Follow the Service Procedure steps to correct the condition.
Summary: SOME 2016-2017 EXPLORER POLICE UTILITY VEHICLES MAY HAVE AN ILLUMINATED MIL WITH AMBIENT AIR TEMPERATURE SENSOR DTC P0073. DURING THE INSTALLATION OF CERTAIN POLICE ACCESSORIES BY NON-FORD VEHICLE UPFITTERS, WIRING CONNECTOR C134 MAY HAVE B
Summary: SOME 2016 EXPLORER VEHICLES EQUIPPED WITH THE HANDS-FREE POWER LIFTGATE AND WITHOUT TRAILER TOW PACKAGE MAY EXHIBIT A LIFTGATE THAT OPENS WHILE WALKING NEXT TO THE REAR BUMPER. THIS MAY BE DUE TO THE SOFTWARE SENSITIVITY IN THE HANDS-FREE L
Summary: Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali
Summary: Certain 2015 Model Year Edge, 2015-2016 Model Year F-150, MKT, and Police Interceptor Sedan, and 2016 Model Year Escape, Explorer, Flex, Fusion, MKX, Mustang, Police Interceptor Utility, Taurus, and Transit Vehicles - Electronic Throttle Bo
Summary: Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical S
Summary: Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit tread wear that is not the result of vehicle alignment concerns. For customer satisfaction, Hankook is offering pro-rated tire replacement for vehicles with less
Summary: SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORR
Summary: Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical S
Summary: Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali
Summary: Some 2016-2017 Explorer vehicles equipped with a manual front passenger seat may exhibit a stuck condition in the full forward position. This may be caused by the seat being moved firmly from the rearward position to the forward position ca
Summary: SOME 2009-2010 F-150 AND 2011-2016 EXPLORER VEHICLES MAY HAVE A SEAT CUSHION COVER THAT APPEARS LOOSE NEAR THE FRONT OF THE SEAT. THIS MAY BE CAUSED BY THE SEAT CUSHION COVER J-RETAINER BECOMING DISENGAGED FROM THE SEAT CUSHION PAN FLANGE.
Summary: SOME 2016 EXPLORER AND MKX VEHICLES BUILT ON OR BEFORE 3/11/2016 MAY EXHIBIT A MEMORY SEAT THAT DOES NOT RETURN TO THE PROGRAMMED POSITION WHEN PRESSING THE MEMORY SEAT SWITCH OR PROGRAMMED INTELLIGENT ACCESS (IA) KEY; AND/OR EASY ENTRY/EXI
Summary: SOME 2015-2016 EDGE AND 2016 EXPLORER VEHICLES BUILT ON OR BEFORE 2/12/2016 EQUIPPED WITH CLIMATE CONTROLLED SEATS MAY EXHIBIT A LACK OF COOLING PERFORMACE FROM THE FRONT SEAT BACKRESTS.
Summary: Some 2016 Explorer vehicles built on or before 31-Jan-2016 may exhibit a pop or creak noise from the right front mounting bolt of the front subframe. This condition may be due to a mispositioned weld between the barrel nut and the subframe
Summary: Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali
Summary: Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. The system will return to normal operation after the ignition is t
Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
Summary: RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped with them. To program the fobs, start an IDS session and enter the Red Toolbox > Module Programming > Programmable Parameters > Police M
Summary: Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr
Summary: Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco
Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
Summary: Some 2013-2016 Explorer/Police Interceptor Utility vehicles may exhibit delamination of the top edge of the front door trim panels. Follow the Service Procedure steps to correct the condition.
Summary: 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an inte
Summary: SOME 2016-2017 EXPLORER POLICE UTILITY VEHICLES MAY HAVE AN ILLUMINATED MIL WITH AMBIENT AIR TEMPERATURE SENSOR DTC P0073. DURING THE INSTALLATION OF CERTAIN POLICE ACCESSORIES BY NON-FORD VEHICLE UPFITTERS, WIRING CONNECTOR C134 MAY HAVE B
Summary: CERTAIN 2015 MODEL YEAR EDGE, 2015-2016 MODEL YEAR F-150, MKT, AND POLICE INTERCEPTOR SEDAN, AND 2016 MODEL YEAR ESCAPE, EXPLORER, FLEX, FUSION, MKX, MUSTANG, POLICE INTERCEPTOR UTILITY, TAURUS, AND TRANSIT VEHICLES - ELECTRONIC THROTTLE BO
Summary: SOME 2016 EXPLORER VEHICLES EQUIPPED WITH FRONT PARKING AID AND BUILT ON OR BEFORE 10-MAY-2016 MAY EXHIBIT AN INTERMITTENT FRONT PARKING AID FAULT IN THE MESSAGE CENTER THAT MAY OR MAY NOT INCLUDE DTCS IN THE PARKING AID MODULE (PAM). THIS
Summary: SOME 2016 EXPLORER VEHICLES EQUIPPED WITH THE HANDS-FREE POWER LIFTGATE AND WITHOUT TRAILER TOW PACKAGE MAY EXHIBIT A LIFTGATE THAT OPENS WHILE WALKING NEXT TO THE REAR BUMPER. THIS MAY BE DUE TO THE SOFTWARE SENSITIVITY IN THE HANDS-FREE L
Summary: SOME 2016 F150, MUSTANG AND EXPLORER VEHICLES EQUIPPED WITH A 3.5L GTDI, 2.3L GTDI OR 2.7L GTDI ENGINE BUILT ON OR BEFORE 4/15/2016, AND EQUIPPED WITH ACTIVE NOISE CANCELLATION (ANC) OR ENGINE SOUND ENHANCEMENT (ESE), MAY EXHIBIT NO AUDIO A
Summary: 2016 FORD EXPLORER: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. THE SYNC 911 ASSIST FEATURE CAN'T BE ACTIVATED USING THE PROCEDURE LISTED IN THE OWNER'S MANUAL DUE TO IMPROPER CONFIGURATION AT THE PL
Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
Summary: Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve
Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
Summary: Some 2016 Edge/Explorer/F-150/Mustang built on or before 01-Nov-2016 and equipped with a 4.2-inch FCDIM may exhibit a blank screen. To correct the concern, Reprogram the FCDIM to the latest level using IDS release 104.02 or higher. Make sur
Summary: SOME 2016-2017 EXPLORER POLICE UTILITY VEHICLES MAY HAVE AN ILLUMINATED MIL WITH AMBIENT AIR TEMPERATURE SENSOR DTC P0073. DURING THE INSTALLATION OF CERTAIN POLICE ACCESSORIES BY NON-FORD VEHICLE UPFITTERS, WIRING CONNECTOR C134 MAY HAVE B
Summary: 2016-2017 EXPLORER SIGNATURE LIGHTING IS STANDARD EQUIPMENT ON XLT AND HIGHER LEVEL VEHICLES. BASE MODEL VEHICLES ARE NOT EQUIPPED WITH SIGNATURE LIGHTING AND IT IS NOT AN OPTION. BASE LEVEL VEHICLES WITHOUT THE LED LIGHTING SURROUNDING THE
Summary: 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re
Summary: SOME 2016 EDGE/EXPLORER/F-150/MUSTANG BUILT ON OR BEFORE 01-NOV-2016 AND EQUIPPED WITH A 4.2-INCH FCDIM MAY EXHIBIT A BLANK SCREEN. TO CORRECT THE CONCERN, REPROGRAM THE FCDIM TO THE LATEST LEVEL USING IDS RELEASE 104.02 OR HIGHER. MAKE SUR
Summary: SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDE
Summary: SOME 2016 F-150, EXPEDITION, NAVIGATOR, TRANSIT, EDGE, FLEX AND EXPLORER VEHICLES EQUIPPED WITH A 3.5L TWIN INDEPENDENT VARIABLE CAM TIMING (TI-VCT) OR A 3.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE WITH LESS THAN 3200 KM (2000
Summary: Some 2016 Explorer vehicles built on or before 31-Jan-2016 may exhibit a pop or creak noise from the right front mounting bolt of the front subframe. This condition may be due to a mispositioned weld between the barrel nut and the subframe
Summary: Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. A revised engine mount (GB5Z-6038-A) has
Summary: 2016-2017 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer clips. To correct loose roof rack caps or broken or missing clips, order pa
