This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Explorer. While operating the vehicle, the odor of exhaust fumes was present inside the vehicle. The vehicle was taken to the dealer (kendall Ford, 250 E. overland rd, meridian, id), but the failure was unable to be duplicated. After retrieving the vehicle, the failure continued. The vehicle was taken back to the dealer for further diagnostic testing. The manufacturer was not notified of the failure. The failure mileage was 1,143. Consumer is smelling a exhaust odor in cab inter./ possible another type of smell... customer states that he just gets a bad odor intermittently thought it might be exhaust. Updated 10/23/18
The contact owns a 2018 Ford Explorer. The contact stated that exhaust fumes seeped inside the vehicle cabin while driving. The vehicle was taken to healey Ford Lincoln (2528 NY-17M, goshen, NY 10924, (877) 706-3640) and was repaired at least twice for the failure. The contact was unaware of the diagnosis. However, the failure continued. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was 3,000.
- Middletown, NY, USA
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- Eagle, ID, USA