TSB List for the 2018 Ford Explorer

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

STEERING

  • TSB #SSM 47638

    NHTSA ID #10152466

    • Date Announced: NOVEMBER 01 2018
    • Additional Info: How to Fix

    Summary: 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting

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  • TSB #SSM 47489

    NHTSA ID #10144947

    • Date Announced: AUGUST 24 2018
    • Additional Info: How to Fix

    Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition

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STEERING:WHEEL AND HANDLE BAR

  • TSB #SSM 47638

    NHTSA ID #10152466

    • Date Announced: NOVEMBER 01 2018
    • Additional Info: How to Fix

    Summary: 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting

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BRAKES (PWS)

  • TSB #SSM 47466

    NHTSA ID #10144938

    • Date Announced: AUGUST 14 2018
    • Additional Info: How to Fix

    Summary: Some 2018 F-Superduty/F-150/Explorer/Taurus/Flex/MKT/Fiesta vehicles built on 8-Mar-2018 and through 18-Jun-2018 may exhibit a soft brake pedal and/or long brake pedal travel. Bleed the brake system per Workshop Manual (WSM), Section 206-00

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  • TSB #SSM 47450

    NHTSA ID #10144933

    • Date Announced: AUGUST 07 2018
    • Additional Info: How to Fix

    Summary: Some 2018 F-Superduty/F-150/Explorer/Taurus/Flex/MKT vehicles built on 8-Mar-2018 and through 18-Jun-2018 may exhibit a soft brake pedal and/or long brake pedal travel. Bleed the brake system per Workshop Manual (WSM), Section 206-00. For c

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SERVICE BRAKES, HYDRAULIC:ANTILOCK

  • TSB #SSM 47411

    NHTSA ID #10144208

    • Date Announced: JULY 12 2018
    • Additional Info: How to Fix

    Summary: Some 2018 Explorers equipped with Platinum trim level built on 25-Oct-2017 and through 01-May-2018 may intermittently display a "Hill Descent Control Fault" message in the IPC briefly at start up without any diagnostic trouble codes (DTCs)

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ENGINE (PWS)

  • TSB #SSM 48001

    NHTSA ID #10160943

    • Date Announced: MAY 23 2019
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Accessory drive belt DA8Z-8620-G has be

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  • TSB #SSM 47948

    NHTSA ID #10159494

    • Date Announced: APRIL 26 2019
    • Additional Info: How to Fix

    Summary: SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an

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  • TSB #TSB 18-2255

    NHTSA ID #10144919

    • Date Announced: AUGUST 23 2018
    • Additional Info: How to Fix

    Summary: Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

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  • TSB #SSM 47348

    NHTSA ID #10143090

    • Date Announced: JUNE 12 2018
    • Additional Info: How to Fix

    Summary: Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. A revised engine mount (GB5Z-6038-A) has

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  • TSB #SSM 47000

    NHTSA ID #10140315

    • Date Announced: JANUARY 08 2018
    • Additional Info: How to Fix

    Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

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ENGINE AND ENGINE COOLING

  • TSB #TSB 19-2244

    NHTSA ID #10164422

    • Date Announced: AUGUST 27 2019
    • Additional Info: How to Fix

    Summary: Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in th

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  • TSB #TSB-2212

    NHTSA ID #10163554

    • Date Announced: JULY 03 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

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  • TSB #TSB 19-2212

    NHTSA ID #10163568

    • Date Announced: JULY 03 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

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  • TSB #TSB 19-2183

    NHTSA ID #10162063

    • Date Announced: JUNE 05 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

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  • TSB #SSM 48001

    NHTSA ID #10160943

    • Date Announced: MAY 23 2019
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Accessory drive belt DA8Z-8620-G has be

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  • TSB #SSM 47797

    NHTSA ID #10156877

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

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  • TSB #SSM 47005

    NHTSA ID #10138520

    • Date Announced: JANUARY 10 2018
    • Additional Info: How to Fix

    Summary: 2017-2018 Explorer/Taurus vehicles equipped with 3.5L gasoline turbocharged direct injection (GTDI) engine and built on or after 27-Jun-2017 are equipped with a revised rear lower roll restrictor that eliminates the need for the front roll

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  • TSB #SSM 47000

    NHTSA ID #10138516

    • Date Announced: JANUARY 08 2018
    • Additional Info: How to Fix

    Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

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ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

  • TSB #SSM 47662

    NHTSA ID #10152473

    • Date Announced: NOVEMBER 14 2018
    • Additional Info: How to Fix

    Summary: For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts

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  • TSB #SSM 47005

    NHTSA ID #10140319

    • Date Announced: JANUARY 10 2018
    • Additional Info: How to Fix

    Summary: 2017-2018 Explorer/Taurus vehicles equipped with 3.5L gasoline turbocharged direct injection (GTDI) engine and built on or after 27-Jun-2017 are equipped with a revised rear lower roll restrictor that eliminates the need for the front roll

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ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

  • TSB #TSB 19-2244

    NHTSA ID #10164422

    • Date Announced: AUGUST 27 2019
    • Additional Info: How to Fix

    Summary: Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in th

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  • TSB #TSB-2212

    NHTSA ID #10163554

    • Date Announced: JULY 03 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

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FUEL SYSTEM, GASOLINE

  • TSB #SSM 47926

    NHTSA ID #10159507

    • Date Announced: APRIL 11 2019
    • Additional Info: How to Fix

    Summary: SSM 47926 - 2018-2019 F-150/Expedition/Navigator/Transit/Explorer - Illuminated MalfunctionIndicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P025A Some 2018-2019 F-150, Expedition, Navigator, Transit and Explorer vehicles may exhibit

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POWER TRAIN

  • TSB #TSB 19-2183

    NHTSA ID #10162063

    • Date Announced: JUNE 05 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

    More Information »

  • TSB #SSM 47976

    NHTSA ID #10160931

    • Date Announced: MAY 10 2019
    • Additional Info: How to Fix

    Summary: On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

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  • TSB #TSB 19-2017

    NHTSA ID #10156860

    • Date Announced: FEBRUARY 05 2019
    • Additional Info: How to Fix

    Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

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  • TSB #TSB 19-2017

    NHTSA ID #10155548

    • Date Announced: FEBRUARY 05 2019
    • Additional Info: How to Fix

    Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

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  • TSB #SSM 47547

    NHTSA ID #10149778

    • Date Announced: SEPTEMBER 27 2018
    • Additional Info: How to Fix

    Summary: Some 2013-2019 Police Interceptor Sedan and Utility vehicles may exhibit a reduced top speed after a transmission fluid service with unapproved fluid. The use of unapproved fluid or improper transmission fluid level can lead to reduced vehi

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  • TSB #TSB18-2007

    NHTSA ID #10140285

    • Date Announced: JANUARY 11 2018
    • Additional Info: How to Fix

    Summary: Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Rep

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  • TSB #TSB18-2007

    NHTSA ID #10138486

    • Date Announced: JANUARY 11 2018
    • Additional Info: How to Fix

    Summary: Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Rep

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POWER TRAIN:AUTOMATIC TRANSMISSION

  • TSB #SSM 47170

    NHTSA ID #10137101

    • Date Announced: MARCH 21 2018
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. B

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POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

  • TSB #SSM 47750

    NHTSA ID #10153970

    • Date Announced: JANUARY 17 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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  • TSB #SSM 47257

    NHTSA ID #10137143

    • Date Announced: APRIL 23 2018
    • Additional Info: How to Fix

    Summary: Some 2018 F-150, Expedition, Navigator, Transit and Explorer vehicles may exhibit an illuminated MIL with DTC P025A stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to th

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  • TSB #SSM 46900

    NHTSA ID #10127405

    • Date Announced: NOVEMBER 02 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

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POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

  • TSB #SSM 47000

    NHTSA ID #10140315

    • Date Announced: JANUARY 08 2018
    • Additional Info: How to Fix

    Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

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POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

  • TSB #TSB 19-2017

    NHTSA ID #10156860

    • Date Announced: FEBRUARY 05 2019
    • Additional Info: How to Fix

    Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

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ELECTRICAL SYSTEM

  • TSB #SSM 48123

    NHTSA ID #10164497

    • Date Announced: AUGUST 07 2019
    • Additional Info: How to Fix

    Summary: For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

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  • TSB #SSM 48108

    NHTSA ID #10163593

    • Date Announced: JULY 29 2019
    • Additional Info: How to Fix

    Summary: Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ

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  • TSB #SSM 48070

    NHTSA ID #10163573

    • Date Announced: JULY 02 2019
    • Additional Info: How to Fix

    Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

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  • TSB #SSM 48053

    NHTSA ID #10162087

    • Date Announced: JUNE 24 2019
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

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  • TSB #SSM 47850

    NHTSA ID #10159489

    • Date Announced: APRIL 26 2019
    • Additional Info: How to Fix

    Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

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  • TSB #SSM 47926

    NHTSA ID #10159507

    • Date Announced: APRIL 11 2019
    • Additional Info: How to Fix

    Summary: SSM 47926 - 2018-2019 F-150/Expedition/Navigator/Transit/Explorer - Illuminated MalfunctionIndicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P025A Some 2018-2019 F-150, Expedition, Navigator, Transit and Explorer vehicles may exhibit

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  • TSB #SSM 47899

    NHTSA ID #10156602

    • Date Announced: MARCH 27 2019
    • Additional Info: How to Fix

    Summary: Some 2017-2019 F-Super Duty, 2017-2019 Continental, and 2016-2018 Explorer/Police Interceptor Utility vehicles may exhibit a crank/no start condition, inoperative trailer tow lighting and/or inoperative power telescoping mirrors. This may b

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  • TSB #SSM 47879

    NHTSA ID #10156598

    • Date Announced: MARCH 19 2019
    • Additional Info: How to Fix

    Summary: Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version

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  • TSB #SSM 47824

    NHTSA ID #10155575

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

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  • TSB #SSM 47824

    NHTSA ID #10156887

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

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  • TSB #SSM 47821

    NHTSA ID #10156885

    • Date Announced: FEBRUARY 21 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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  • TSB #SSM 47821

    NHTSA ID #10155573

    • Date Announced: FEBRUARY 21 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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  • TSB #SSM 47814

    NHTSA ID #10156883

    • Date Announced: FEBRUARY 19 2019
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats

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  • TSB #SSM 47797

    NHTSA ID #10155565

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

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  • TSB #SSM 47797

    NHTSA ID #10156877

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

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  • TSB #SSM 47750

    NHTSA ID #10153970

    • Date Announced: JANUARY 17 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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  • TSB #SSM 47735

    NHTSA ID #10153921

    • Date Announced: JANUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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  • TSB #SSM 47711

    NHTSA ID #10153948

    • Date Announced: DECEMBER 14 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of t

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  • TSB #SSM 47635

    NHTSA ID #10152464

    • Date Announced: NOVEMBER 01 2018
    • Additional Info: How to Fix

    Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition

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  • TSB #SSM 47570

    NHTSA ID #10148722

    • Date Announced: OCTOBER 05 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat and defrost after 1 minute during a remote start event when the customer expects the A/C to remain on. To resolve the concern, reprogr

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  • TSB #SSM 47546

    NHTSA ID #10149777

    • Date Announced: SEPTEMBER 27 2018
    • Additional Info: How to Fix

    Summary: Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. If replacing the DC/AC inverter does not resolve the

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  • TSB #SSM 47538

    NHTSA ID #10149770

    • Date Announced: SEPTEMBER 21 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however

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  • TSB #18B25

    NHTSA ID #10149782

    • Date Announced: SEPTEMBER 13 2018
    • Additional Info: How to Fix

    Summary: Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain

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  • TSB #SSM 47514

    NHTSA ID #10149757

    • Date Announced: SEPTEMBER 11 2018
    • Additional Info: How to Fix

    Summary: Some 2018 Explorer/Police Interceptor Utility vehicles equipped with Police, Base 100A, or XLT 200A package trim levels (Type 1 analog cluster in the Owner's Manual) built on 08-May-2018 and through 05-Aug-2018 may exhibit a parasitic batte

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  • TSB #SSM 47488

    NHTSA ID #10144946

    • Date Announced: AUGUST 23 2018
    • Additional Info: How to Fix

    Summary: Some 2018 Explorer/Police Interceptor Utility vehicles equipped with Police, Base 100A, or XLT 200A package trim levels (Type 1 analog cluster in the Owner's Manual) built on 08-May-2018 and through 05-Aug-2018 may exhibit a parasitic batte

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  • TSB #SSM 47444

    NHTSA ID #10144930

    • Date Announced: AUGUST 02 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

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  • TSB #SSM 47411

    NHTSA ID #10144208

    • Date Announced: JULY 12 2018
    • Additional Info: How to Fix

    Summary: Some 2018 Explorers equipped with Platinum trim level built on 25-Oct-2017 and through 01-May-2018 may intermittently display a "Hill Descent Control Fault" message in the IPC briefly at start up without any diagnostic trouble codes (DTCs)

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  • TSB #SSM 47393

    NHTSA ID #10143108

    • Date Announced: JUNE 29 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. The system will return to normal operation after the ignition is t

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  • TSB #SSM 47380

    NHTSA ID #10143103

    • Date Announced: JUNE 22 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

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  • TSB #SSM 47379

    NHTSA ID #10143102

    • Date Announced: JUNE 22 2018
    • Additional Info: How to Fix

    Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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  • TSB #SSM 47350

    NHTSA ID #10143091

    • Date Announced: JUNE 12 2018
    • Additional Info: How to Fix

    Summary: RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped with them. To program the fobs, start an IDS session and enter the Red Toolbox > Module Programming > Programmable Parameters > Police M

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  • TSB #SSM 47229

    NHTSA ID #10137130

    • Date Announced: APRIL 11 2018
    • Additional Info: How to Fix

    Summary: Some 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem elec

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  • TSB #TSB18-2007

    NHTSA ID #10140285

    • Date Announced: JANUARY 11 2018
    • Additional Info: How to Fix

    Summary: Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Rep

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  • TSB #TSB17-2251

    NHTSA ID #10138483

    • Date Announced: JANUARY 10 2018
    • Additional Info: How to Fix

    Summary: Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. Follow the Service Procedure steps to correct the co

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  • TSB #SSM 46900

    NHTSA ID #10127405

    • Date Announced: NOVEMBER 02 2017
    • Additional Info: How to Fix

    Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

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ELECTRICAL SYSTEM:BATTERY

  • TSB #18B24

    NHTSA ID #10148743

    • Date Announced: OCTOBER 04 2018
    • Additional Info: How to Fix

    Summary: Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain Certain 2018 Model Year MKZ Hybrid Vehicles Equipped with the Magnetic Appearance Package - Accelerator Pedal and Brake Pedal Cover Replacem

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  • TSB #SSM 47070

    NHTSA ID #10136592

    • Date Announced: FEBRUARY 09 2018
    • Additional Info: How to Fix

    Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition

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DIGITAL INSTRUMENT PANEL

  • TSB #SSM 47163

    NHTSA ID #10137098

    • Date Announced: MARCH 15 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Explorer vehicles equipped with automatic temperature control and premium AM/FM/CD may exhibit a broken or missing temperature control switch. The driver and passenger switches are now available separately from the control he

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ELECTRICAL SYSTEM: SOFTWARE

  • TSB #SSM 47879

    NHTSA ID #10156598

    • Date Announced: MARCH 19 2019
    • Additional Info: How to Fix

    Summary: Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Professional Technician Society (PTS) website may show that software version

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EXTERIOR LIGHTING:HEADLIGHTS

  • TSB #SSM 47143

    NHTSA ID #10137089

    • Date Announced: MARCH 13 2018
    • Additional Info: How to Fix

    Summary: 2016-2018 Explorer signature lighting is standard equipment on XLT and higher level vehicles. Base model vehicles are not equipped with signature lighting and it is not an option. Base level vehicles without the LED lighting surrounding the

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  • TSB #SSM 47058

    NHTSA ID #10136586

    • Date Announced: FEBRUARY 05 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Police Interceptor Utility vehicles may exhibit flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running. Before attempting repairs, verify the frequency type using the Integra

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VISIBILITY

  • TSB #SSM 48130

    NHTSA ID #10164508

    • Date Announced: AUGUST 09 2019
    • Additional Info: How to Fix

    Summary: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

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VISIBILITY:GLASS, SIDE/REAR

  • TSB #SSM 48130

    NHTSA ID #10164508

    • Date Announced: AUGUST 09 2019
    • Additional Info: How to Fix

    Summary: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

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STRUCTURE

  • TSB #TSB 19-2150

    NHTSA ID #10163552

    • Date Announced: JULY 04 2019
    • Additional Info: How to Fix

    Summary: Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To reso

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  • TSB #SSM 47914

    NHTSA ID #10159505

    • Date Announced: APRIL 05 2019
    • Additional Info: How to Fix

    Summary: SSM 47914 - 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer cli

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  • TSB #TSB 19-2026

    NHTSA ID #10156863

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

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  • TSB #TSB 19-2026

    NHTSA ID #10155551

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

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  • TSB #TSB17-2251

    NHTSA ID #10140282

    • Date Announced: JANUARY 10 2018
    • Additional Info: How to Fix

    Summary: Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. Follow the Service Procedure steps to correct the co

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STRUCTURE:BODY:DOOR

  • TSB #TSB 19-2150

    NHTSA ID #10163552

    • Date Announced: JULY 04 2019
    • Additional Info: How to Fix

    Summary: Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To reso

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STRUCTURE:BODY:ROOF AND PILLARS

  • TSB #SSM 47914

    NHTSA ID #10159505

    • Date Announced: APRIL 05 2019
    • Additional Info: How to Fix

    Summary: SSM 47914 - 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer cli

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LATCHES/LOCKS/LINKAGES

  • TSB #SSM 47637

    NHTSA ID #10152465

    • Date Announced: NOVEMBER 01 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali

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  • TSB #SSM 47408

    NHTSA ID #10144206

    • Date Announced: JULY 12 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali

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TIRES

  • TSB #SSM 46905

    NHTSA ID #10127409

    • Date Announced: NOVEMBER 08 2017
    • Additional Info: How to Fix

    Summary: Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical S

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TIRES:TREAD/BELT

  • TSB #SSM 47195

    NHTSA ID #10137109

    • Date Announced: MARCH 29 2018
    • Additional Info: How to Fix

    Summary: Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit tread wear that is not the result of vehicle alignment concerns. For customer satisfaction, Hankook is offering pro-rated tire replacement for vehicles with less

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WHEELS

  • TSB #SSM 46905

    NHTSA ID #10127409

    • Date Announced: NOVEMBER 08 2017
    • Additional Info: How to Fix

    Summary: Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. If the tire side wall is marked as: 255/50R20 105H Ventus S1 Noble 2 contact Hankook Technical S

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SEATS

  • TSB #TSB 19-2293

    NHTSA ID #10165709

    • Date Announced: SEPTEMBER 27 2019
    • Additional Info: How to Fix

    Summary: Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operat

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  • TSB #SSM 47959

    NHTSA ID #10160876

    • Date Announced: MAY 01 2019
    • Additional Info: How to Fix

    Summary: Some 2015-2019 Explorer vehicles may exhibit a loose cushion cover corner and/or exposed foam on the 2nd row left 60 percent seat. The left 2nd row 60 percent seat cushion cover is a different design from the right 2nd row 40 percent cushio

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  • TSB #SSM 47814

    NHTSA ID #10156883

    • Date Announced: FEBRUARY 19 2019
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats

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  • TSB #SSM 47814

    NHTSA ID #10155571

    • Date Announced: FEBRUARY 19 2019
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats

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  • TSB #TSB 18-2361

    NHTSA ID #10153931

    • Date Announced: DECEMBER 04 2018
    • Additional Info: How to Fix

    Summary: Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose

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  • TSB #SSM 47637

    NHTSA ID #10152465

    • Date Announced: NOVEMBER 01 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali

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  • TSB #SSM 47408

    NHTSA ID #10144206

    • Date Announced: JULY 12 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali

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SEATS:FRONT ASSEMBLY:POWER ADJUST

  • TSB #TSB 19-2293

    NHTSA ID #10165709

    • Date Announced: SEPTEMBER 27 2019
    • Additional Info: How to Fix

    Summary: Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operat

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SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

  • TSB #SSM 47814

    NHTSA ID #10156883

    • Date Announced: FEBRUARY 19 2019
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats

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  • TSB #SSM 47738

    NHTSA ID #10153923

    • Date Announced: JANUARY 09 2019
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Explorer vehicles may exhibit a heated lower front seat cushion that does not operate properly after turning the ignition on after a remote start event. To temporarily resolve the concern, the heated seat control switch may b

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FORWARD COLLISION AVOIDANCE

  • TSB #SSM 48049

    NHTSA ID #10162086

    • Date Announced: JUNE 20 2019
    • Additional Info: How to Fix

    Summary: Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision

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EQUIPMENT

  • TSB #TSB 19-2002

    NHTSA ID #10156856

    • Date Announced: FEBRUARY 18 2019
    • Additional Info: How to Fix

    Summary: Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond

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  • TSB #TSB 19-2002

    NHTSA ID #10155444

    • Date Announced: FEBRUARY 18 2019
    • Additional Info: How to Fix

    Summary: Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond

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  • TSB #TSB 19-2026

    NHTSA ID #10156863

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

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  • TSB #TSB 19-2017

    NHTSA ID #10155548

    • Date Announced: FEBRUARY 05 2019
    • Additional Info: How to Fix

    Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

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  • TSB #SSM 47749

    NHTSA ID #10153969

    • Date Announced: JANUARY 17 2019
    • Additional Info: How to Fix

    Summary: Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

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  • TSB #SSM 47735

    NHTSA ID #10153921

    • Date Announced: JANUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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  • TSB #TSB 18-2358

    NHTSA ID #10153929

    • Date Announced: DECEMBER 17 2018
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Explorer vehicles built on or before 13-Nov-2018 equipped with a 4G telematics control unit (TCU) modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. Fol

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  • TSB #TSB 18-2361

    NHTSA ID #10153931

    • Date Announced: DECEMBER 04 2018
    • Additional Info: How to Fix

    Summary: Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose

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  • TSB #18B24

    NHTSA ID #10148743

    • Date Announced: OCTOBER 04 2018
    • Additional Info: How to Fix

    Summary: Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain Certain 2018 Model Year MKZ Hybrid Vehicles Equipped with the Magnetic Appearance Package - Accelerator Pedal and Brake Pedal Cover Replacem

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  • TSB #SSM 47533

    NHTSA ID #10149768

    • Date Announced: SEPTEMBER 20 2018
    • Additional Info: How to Fix

    Summary: Some 2018 Explorer, Expedition, F150 excluding Raptor fleet vehicles equipped with a telematics control unit (TCU) may exhibit incomplete Ford Telematics service subscription activation, inability to remotely interface with a vehicle, and/

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  • TSB #SSM 47529

    NHTSA ID #10149766

    • Date Announced: SEPTEMBER 19 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2019 Police Interceptor Utility vehicles may have an illuminated MIL with ambient air temperature (AAT) sensor DTC P0073. During the installation of certain police accessories by non-Ford vehicle upfitters, wiring connector C134 m

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  • TSB #SSM 47499

    NHTSA ID #10144949

    • Date Announced: AUGUST 30 2018
    • Additional Info: How to Fix

    Summary: Some 2018 Explorer and Escape vehicles equipped with a 4G TCU modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. If normal Workshop Manual (WSM) diagnosis and testing

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  • TSB #SSM 47495

    NHTSA ID #10144948

    • Date Announced: AUGUST 29 2018
    • Additional Info: How to Fix

    Summary: Some 2018 F-Superduty/F-150/Explorer/Taurus/Flex/MKT/Expedition/Navigator vehicles built on 8-Mar-2018 and through 18-Jun-2018 may exhibit a soft brake pedal and/or long brake pedal travel. Bleed the brake system per Workshop Manual (WSM),

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  • TSB #SSM 47451

    NHTSA ID #10144934

    • Date Announced: AUGUST 07 2018
    • Additional Info: How to Fix

    Summary: Some 2018 Explorer vehicles equipped with a 4G TCU modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. If normal Workshop Manual (WSM) diagnosis and testing does not in

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  • TSB #SSM 47408

    NHTSA ID #10144206

    • Date Announced: JULY 12 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. This may be due to misalignment between the seat latch and the anchor bracket or misali

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  • TSB #SSM 47393

    NHTSA ID #10143108

    • Date Announced: JUNE 29 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. The system will return to normal operation after the ignition is t

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  • TSB #SSM 47379

    NHTSA ID #10143102

    • Date Announced: JUNE 22 2018
    • Additional Info: How to Fix

    Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

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  • TSB #SSM 47380

    NHTSA ID #10143103

    • Date Announced: JUNE 22 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

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  • TSB #SSM 47350

    NHTSA ID #10143091

    • Date Announced: JUNE 12 2018
    • Additional Info: How to Fix

    Summary: RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped with them. To program the fobs, start an IDS session and enter the Red Toolbox > Module Programming > Programmable Parameters > Police M

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  • TSB #SSM 47336

    NHTSA ID #10143081

    • Date Announced: JUNE 06 2018
    • Additional Info: How to Fix

    Summary: Some 2018 Explorers equipped with Platinum trim level built on 25-Oct-2017 and through 01-May-2018 may intermittently display a "Hill Descent Control Fault" message in the IPC briefly at start up without any diagnostic trouble codes (DTCs)

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  • TSB #SSM 47229

    NHTSA ID #10137130

    • Date Announced: APRIL 11 2018
    • Additional Info: How to Fix

    Summary: Some 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem elec

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  • TSB #SSM 47201

    NHTSA ID #10137113

    • Date Announced: MARCH 30 2018
    • Additional Info: How to Fix

    Summary: Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco

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  • TSB #SSM 47009

    NHTSA ID #10140323

    • Date Announced: JANUARY 10 2018
    • Additional Info: How to Fix

    Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

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EQUIPMENT:ELECTRICAL

  • TSB #SSM 47219

    NHTSA ID #10137127

    • Date Announced: APRIL 06 2018
    • Additional Info: How to Fix

    Summary: Various 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4

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  • TSB #SSM 47100

    NHTSA ID #10136611

    • Date Announced: FEBRUARY 21 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also inclu

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  • TSB #SSM 47009

    NHTSA ID #10138524

    • Date Announced: JANUARY 10 2018
    • Additional Info: How to Fix

    Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

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  • TSB #SSM 47009

    NHTSA ID #10140323

    • Date Announced: JANUARY 10 2018
    • Additional Info: How to Fix

    Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

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  • TSB #SSM 46930

    NHTSA ID #10127417

    • Date Announced: NOVEMBER 22 2017
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

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EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #SSM 47171

    NHTSA ID #10137102

    • Date Announced: MARCH 21 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under ce

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  • TSB #SSM 47080

    NHTSA ID #10136597

    • Date Announced: FEBRUARY 14 2018
    • Additional Info: How to Fix

    Summary: 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

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EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  • TSB #SSM 46860

    NHTSA ID #10125078

    • Date Announced: OCTOBER 06 2017
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

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EQUIPMENT:AIR CONDITIONER

  • TSB #SSM 48135

    NHTSA ID #10164596

    • Date Announced: AUGUST 14 2019
    • Additional Info: How to Fix

    Summary: Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

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  • TSB #SSM 48070

    NHTSA ID #10163573

    • Date Announced: JULY 02 2019
    • Additional Info: How to Fix

    Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

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  • TSB #SSM 47967

    NHTSA ID #10160880

    • Date Announced: MAY 06 2019
    • Additional Info: How to Fix

    Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

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  • TSB #SSM 47850

    NHTSA ID #10159489

    • Date Announced: APRIL 26 2019
    • Additional Info: How to Fix

    Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

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  • TSB #SSM 47797

    NHTSA ID #10155565

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

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  • TSB #SSM 47797

    NHTSA ID #10156877

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

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  • TSB #SSM 47570

    NHTSA ID #10148722

    • Date Announced: OCTOBER 05 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat and defrost after 1 minute during a remote start event when the customer expects the A/C to remain on. To resolve the concern, reprogr

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EQUIPMENT ADAPTIVE

  • TSB #SSM 48049

    NHTSA ID #10162086

    • Date Announced: JUNE 20 2019
    • Additional Info: How to Fix

    Summary: Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision

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  • TSB #TSB 19-2002

    NHTSA ID #10155444

    • Date Announced: FEBRUARY 18 2019
    • Additional Info: How to Fix

    Summary: Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond

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  • TSB #TSB 19-2002

    NHTSA ID #10156856

    • Date Announced: FEBRUARY 18 2019
    • Additional Info: How to Fix

    Summary: Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the Service Procedure steps to correct the cond

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  • TSB #SSM 47735

    NHTSA ID #10153921

    • Date Announced: JANUARY 07 2019
    • Additional Info: How to Fix

    Summary: Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem

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  • TSB #18B24

    NHTSA ID #10148743

    • Date Announced: OCTOBER 04 2018
    • Additional Info: How to Fix

    Summary: Certain 2018 Model Year Explorer And Police Interceptor Utility Vehicles Key Off Load Battery Drain Certain 2018 Model Year MKZ Hybrid Vehicles Equipped with the Magnetic Appearance Package - Accelerator Pedal and Brake Pedal Cover Replacem

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  • TSB #SSM 47380

    NHTSA ID #10143103

    • Date Announced: JUNE 22 2018
    • Additional Info: How to Fix

    Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

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  • TSB #SSM 47348

    NHTSA ID #10143090

    • Date Announced: JUNE 12 2018
    • Additional Info: How to Fix

    Summary: Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. A revised engine mount (GB5Z-6038-A) has

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