- May 4: Ford Class Action Lawsuit Filed For California Customers news | 0 days ago
- May 2: Ford Maverick Tail Light Failures Cause Recall of 243,000 Trucks recalls | 2 days ago
- April 29: Fatalities Cause Ford Mustang Mach-E BlueCruise Investigation investigations | 5 days ago
- April 29: Ford Backup Camera Class Action Lawsuits Consolidated news | 5 days ago
- April 19: Ford Battery Problems Cause Bronco Sport and Maverick Recall recalls | 15 days ago
Ford TSB #SSM 49541
2018 Ford Explorer
TSB Document:
Affected Component: EQUIPMENT
- Summary
- Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.
Click a tab for more information.