This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on busy expressway in rush hour traffic, my truck suddenly shifted into neutral and I lost all information on dash (speedometer, miles until empty, etc). Luckily I was able to pull over and no one was hurt. Had to have vehicle towed. I was told that my trasmission has code P0722, apparently a common issue with the molded lead frame. I was also told that my VIN was not covered under a recall and that I would have to pay out of pocket. Very disappointed with Ford's quality of product and customer service for a known issue. This truck has less than 56,000 miles on it and I am still making monthly payments.
On the evening of 2/14/19 while returning home from the car wash, my 2012 Ford F-150 suddenly downshifted into 1st gear from 6th gear while the vehicle was in motion. There was no loss of control as the road was dry and my speed was 40 mph. The next morning I called the service department at jack demmer Ford in wayne mi to speak with my service rep. He did not pick up and did not return my call despite my leaving a detailed message and calling again later in the day. On the morning of 2/19/19 while on the freeway at approximately 70 mph, the vehicle went into what I assume is "limp mode". it dropped from 6th to 5th gear and a wrench logo appeared in the message screen. There was no description of the problem, just a logo. When I got off the freeway, I realized that I no longer had 1st, 2nd, or 6th gear. I arrived at work and called the dealer immediately. They gave me a runaround about how an official fix was not available yet and asked me if I had tried turning the car off and back on again. After insisting repeatedly that something be done, I was told I could bring the truck in the have the power train module "reprogrammed". this was done at no cost but I was told this was all they could do for me at this time. The next day in the evening, the truck downshifted to second gear while I was on the freeway doing 55 miles an hour. The road was wet and starting to freeze. I nearly lost control of the vehicle but was able to regain control. The truck returned to normal after this. As of 2/20/19, no further contact has been made with Ford regarding the issue. I will be calling tomorrow to customer care about this issue and demanding a rental car until the vehicle is safe to drive. It is my understanding that this is related to recall 19S07. The transmission output speed sensor is reported to be losing communication with the powertrain control module, causing a downshift.
Hello, I have a 2012 Ford pickup truck with automatic transmission, multiple times as I was driving on the road the truck would downshift and lose power, the dashboard would read that I'm driving in 5th gear but the truck was only going about 5miles per hour. I would pull over and turn vehicle off for a few minutes and restart again, sometimes it would work, I took it to a Ford dealership for repairs and they informed me that a recall for the same symptoms were done to other trucks like mine, but the VIN # was not coming up as being one of the infected ones, the repairs were very expensive and I kept the receipt just incase it comes up later, so far no luck according to Ford.the dealership said they would reimburse me if it does, but to let someone know they did change the exact parts on the recall. Well its been awhile since this took place. The truck has 135,000 miles on it and still runs good after the repair at alot less miles at the time. I can send the receipt if you need it or the dealership can help if you need more information, miller motors in burlington wi.
Immediately following an oil change, my truck began making insanely loud grinding noises. I attempted to drive from knoxville to chattanooga and barely made it to cleveland. My truck stalled, started back up and I coasted into a parking lot. It would not go over 50. I then found a massive puddle of oil underneath where I parked. The truck was taken to jiffy lube.
- Knoxville, TN, USA
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The contact owns a 2012 Ford F-150. While operating the vehicle, the engine rpms suddenly revved to 4,500 and the vehicle accelerated on its own. The contact indicated that when the failure occurred, the brake pedal was depressed, the transmission shifted into park, and the engine was turned off to prevent the vehicle from accelerating. The vehicle was taken to the local dealer (baierl Ford, 540 S. main St., zelienople, pa), but the failure could not be duplicated. The manufacturer was also notified of the failure. The failure mileage was 63,000.
My 2012 Ford F-150 is having serious safety issues that are addressed in for tsb's and safety recalls. Upon contacting Ford Motor Company, I was informed that my vehicle did not have the specific VIN number that matched with their cases. My vehicle fits the recall descriptions with make, model, year, and even manufacturing location and has the exact issues that these recalls are about. The first recall is Ford recall 16S19 : unexpected transmission downshift this will cause my vehicle to randomly downshift multiple gears. When it shifts down it also causes the rear tires are lock up and I have lost control momentarily trying to drive at highway speeds. This also causes wear and tear on the drivetrain. Shifting the motor from 5th gear to 1st immediately sends the motor into a dangerous RPM range causing damage. The second recall is Ford tsb 13-6-8: this causes me to lose all indication on my gauges except for RPM' S. I lose indication on my current speed randomly and also on all of my critical engine temperatures and pressures. This also locks the transmission into 5th gear, making it difficult to slow down properly and accelerate from a stop or slow speed. These two issues combine makes the vehicle a danger to drive. I do not feel safe anymore taking this vehicle anywhere and cannot trust it. I have contacted Ford Motor Company both locally and at its headquarters. Their reply is that they have to fix it. I was told to contact the NHTSA for further help from a friend who encountered similar issues with Ford Motor Company. Thank you for your help.
The contact's father owns a 2012 Ford F-150. While the contact's father was driving unknown speeds up a hill or bridge, the vehicle felt as if it were dragging. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the output shaft speed sensor needed to be replaced and there was no signal. The vehicle was taken to the local dealer (charlotte county Ford, 3156 tamiami trail, port charlotte, fl 33952, (888) 699-4370) where it was diagnosed that the output speed sensor was not distributing a signal and needed to be repaired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000. The VIN was not available.
2012 F150 down shifted into first gear going 55 on the freeway towing a trailer. There was a recall for 2011 & 2012 F150. Ford says mine doesn't" according to a report I have my truck was manufactured in the months of the recall" safety issue!!!!! scary Ford needs to recall all 2011 & 2012 not pick & choose some trucks I payed $1,100 to fix lots of complaints on the internet for this problem!!!! I would like to get reimbursed
Recall on 2011-2012 F150 lead fram harness failure my truck falls into the required date but Ford says my VIN # isn't in there data base under the recall
Around the beginning of July this year as I was driving around my speedometer and digital gauges on my 2012 Ford F-150 quit working and the truck began shifting very hard. I was able to pull over and restart the engine, and upon doing so it began normal operation. Over the course of the next couple weeks it did this same thing approximately four (4) more times. The last time was the most serious as I was driving down the highway about 65mph when my truck suddenly dropped into first gear and almost forced me off the road along with my two (2) year old daughter who was riding with me. I was able to maintain control and guide the truck off the roadway. However, this time upon restart the truck, while parked, was continuously revving at about 6,000rpm's. upon a second restart it went back to normal operation. I called my local Ford dealership, cavalier Ford chesapeake square, and spoke with lindsay givens who told me it would be a "hot minute" before someone could look at my truck. I dropped it off after hours that night (07/20/18) with a written description of the problems. I was later contacted on 07/24/18, by phil causey, saying they were going to take a look at my truck the following day. I never heard anymore and upon calling the dealership on 07/27/18, and speaking to tanya howard, I was advised my truck still hadn't been looked at and phil was off until the following week. On 07/31/18 I received a call from phil and he stated that while they were driving my truck around it got stuck in first gear on them as well, and they located the problem in the leadframe of my transmission. The diagnostics shows my truck read codes P0722 and P072. This recall https://media.Ford.com/content/fordmedia/fna/us/en/news/2016/04/27/Ford-motor-company-issues-three-safety-recalls-and-two-safety-co.html covers this exact problem on my vehicle, however Ford will not honor it.
We have a Ford F-150 and it is losing power as you travel down the road. We have to pull over and turn the truck off and restart it. We have had it in the shop at least twice with no success in finding the problem. We have had sensors replaced and the intercooler drained twice. This is dangerous because as your traveling it will loose power and it's hard to get off the road sometimes and could cause an accident. We don't know what to do at this point.
The vehicle will lose speed sensing and then the transmission shifts gears or is erratic and jumps back and forth between gears. Worst case I was approximately doing 40 mph, speedometer went to 0 the truck shifted from 4th gear to 1st gear. Usually the erratic behavior is at lower speed and lower gears, but is gradually getting worse.
The vehicle would downshift into 1st gear without warning, has occurred when vehicle was traveling approximately 35 mph. The vehicle would also remain in 1st gear after these incidents and intermittently when leaving from a stop, at an intersection. Vehicle has done this several times, in which case the dashboard displayed an illuminated malfunction indicator light and gone into limp mode, with only 5th gear available, while in an intersection. This problem would also cause the odometer to read '-------.--' and the speedometer to read '0 mph', even when the vehicle is in motion, travelling at any speed. Vehicle is in otherwise perfect operating conditions. Diagnostic trouble code P0720 was displayed during these incidents. The manufacturer has customer satisfaction program 16N02 for 'certain' vehicles, in which the dealers are replace the molded lead frame within the transmission. In the case of my vehicle, this program did not apply to my vehicle, while at the same time, the molded lead frame within the transmission was determined to be the source of the issue and subsequently replaced. With my vehicle not applying for the noted customer satisfaction program, with the same faulty part as noted within the specific customer satisfaction program, it is my opinion that the affected vehicles with deficient molded lead frames is far greater than what was initially thought and therefore, the recall program should be extended to all F-150S and similar vehicles within the specified build dates, as noted within the customer satisfaction program. The molded lead frame failure should be considered a manufacturing defect and causes serious safety concerns for the drivers of those vehicles and to the travelling public.
Gears flash on and off, then the accelerator slows down. Goes into nuetral automatically. Randomly shifts between gears causing truck to pick up speed or drastically lose speed without warning. Shifts very hard as well. This has happened while I was driving in our neighborhood as well as on the highway. Seems to happen everytime I drive above 65mph, but occasionally in the neighborhood. The random shifting of gears happened first around 4 years ago, but has been a safety risk for the last 5-6 months due to the increase in it happening.
This problem happens at all speeds but most recently while on the highway doing 70 mph my truck went into first gear and locked up my truck rear end. I slid onto the berm of the road and almost down a hill. The dreaded wrench light came on, the speedometer went inoperable, the airbag light came on and the truck went into sort of a limp mode and drove real weird. The code was a P0720 output shaft speed sensor. Of course my VIN was not included in the recall even though it is a 2012, built in dearborn with the same transmission as the recalled ones, go figure! I have an appointment with sharpnack Ford in willard Ohio the day after tomorrow with the truck where I will pay $1000 to get the lead body in the transmission replaced. This is totally ridiculous that all VIN's for 2012 are not covered. I own three Ford and I am starting to wonder why!
When I start the truck I have to let it idle and warm up for about five minutes. If I do not let the truck warm-up and I put it in gear the brake pedal is very firm and the truck will not stop. The brake pedal pulses like the ABS system is kicking on but the truck will not stop. Recently, the truck will not stop if cruise control is turned on. If cruise control is on and I push the brake pedal the brake pedal is very firm and cruise control will not turn off and the truck will not slow down. I have to manually turn off cruise control from the steering wheel and then the brakes will work again. I was driving down interstate 44 in Oklahoma when I tried to hit the brakes and the truck did not stop. Before I left on the road trip I let the truck warm-up so that the brakes would work when I first left the driveway.
2012 Ford F150 - transmission lead frame the Ford dealership (bolton in lake charles, la) is replacing the transmission lead frame in my truck. The vehicle, driving linearly at 35 mph, locked into 3rd gear and went into safe operating mode with almost no acceleration. The speedometer stopped working and a wrench light fault code appeared on the screen. The vehicle would not go into first or second gear or regain acceleration, even when stationary, park, or after restarting. The vehicle is an early 2012 production pickup from the dearborn, Michigan plant, matching the recall criteria for NHTSA (16V-248) and Ford (16S19) but the VIN does not appear in reference to the recall for the transmission lead frame. The dealer refused to honor any warranty for this recalled defective part. The vehicle is dealer stock / unmodified and presently has 71,000 miles.
While driving at highway speed, truck losses power and goes into limp mode. Wrench icon comes on, as well as airbag light, and speedometer stops working. It appears to be stuck in whatever gear it is in at the time. Also, when starting out, truck gets stuck in 1st gear, and tries to accelerate even when not pressing gas pedal. I never had an issue until I took it in for a recall on the transmission.
A D V E R T I S E M E N T S
- Bemidji, MN, USA