This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The plastic sockets in the rear taillight lens assembly melted. (these sockets hold the taillight bulbs in place.) the taillight lens assembly was obviously made from inferior plastic material, because even the back-up light socket; which isn't used very often; was also melted. The Ford dealership wanted to charge $89 just to look at the taillights, and just automatically stated that they weren't under warranty and that it would be around $250 for new lens assemblies, and another $45 to install them.
The rear tail lights do not come on when lights are turned on. The dash panel lights also do not come on when headlamps are on. The turn signals work, and rear tail lights do work when brake pressure is applied. The consumer replaced a fuse several times, and it continued to blow out, indicating a short in the electrical system. Between the hatch and the body there is wiring harness, and inspection of that wiring harness discovered that the shielding of the wiring separated or cracked, indicating the wires are stressed. The consumer feels this is a problem indicated on a recall for prior model years. The consumer contacted Ford, who said this was not covered under warranty, and was not involved in a recall. The consumer has not taken vehicle to a dealer at this time. There have been no repairs or corrections made other than the electrical tape that was placed on the exposed wires by the consumer.
Went to replace the left tail light and the plastic housing was completely melted. Then, checked right and it started to melting. Contacted dealership, and said warranty expired, nothing they could do.
I have had more repairs incidences with 2001 Ford Focus than is normal on any car. If most of the repairs had been in the first 18 months I could have easily declared a lemon. Unfortunatley they have been since that time. Most recently I have had the rear wheel bearings replaced for the second time on a 3 year old car and am in the process of having the steering column replaced for the second time. I went through over 3 full sets of tire in less than a year and a half. And less than a year ago I got pulled over by the police because I had absolutely no lights in the back of my vehicle. Ford dealer charged me to replace the rear light housing and some wire that had shorted out.
- Laura, OH, USA
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- Prairie Village, KS, USA