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7.5
pretty bad- Typical Repair Cost:
- $290
- Average Mileage:
- 79,800 miles
- Total Complaints:
- 44 complaints
Most Common Solutions:
- fix plastic retainer for the up/down mechanism (11 reports)
- not sure (10 reports)
- replace power window motor (10 reports)
- pay dealer to fix the window (7 reports)
- i put a 2x4 under both windows that broke to hold them up (4 reports)
- have plastic door stoppers wedged in beside glass (1 reports)
windows / windshield problem
Helpful websites
- National Highway Safety Admin-CALL TO REPORT - WE NEED COMPLAINTS REPORTED ON THIS! The Nat. Hwy. Safety Admin. already has 15 listed formal complaints against this problem. When enough complaints are made they will act. As you see, there are many unhappy people on this. First call FORD at 1 800-392-3673, they also need formal complaints made before they do something. Then call NHTSA at 1-888-327-4236. They take the complains over the phone and it's quick! (You need the car's VIN # for both) The plastic glass lifting clip is at fault here. Ford should have used a metal clip. The plastic one is not strong enough to stand the pressure applied by the motor from the first day of use, so even with little use they break and you must buy the entire assembly which is $158 just for parts on the rear window. Save your reciepts, even old ones! If it's recalled or TSBed you can order a refund.
A D V E R T I S E M E N T S
This is the second window I've had to fix. I've noticed that I have had to fix a couple of things on this car twice.
- Vanessa E., Metairie, LA, US