This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought my 2007 Ford Focus and as soon as my warranty expired both rear doors are now locked shut and I can not get them open by unlocking them, the handles don't seem to be catching on anything and the latch seems to be stuck. Took it to a mechanic and he said he can't fix it without tearing the door off it would have to be taken to a dealership to have the work done. I'm am now about to have a son and cant use my car due to not having access to my back seat at all without having to pay to get it fixed.
Rear driver's side door latch failed, causing door to pop open - the latch has a recall, but only through 2005 - same latch is used. The door will now not close at all. I had the same issue on my 2003 Focus. Car has less than 70000 miles on it. If there was ever a safety issue needing a recall, it is doors popping open on their own.
We were driving North at 50 mph, man going East rolled through stop sign. He T-boned us square in both driver side doors, rolling us over twice, landing back on the driver side of the car. Out of 7 airbags only one deployed. The air bag that deployed was on the passenger seat on the opposite side of where the impact occurred. I have the car, it has been untouched other than tow truck company and is locked in my parents garage, as we don't know what to do with it or next. We have tons of pictures. Pictures of the car, the scene, we have it all. Thank you
The contact owns a 2007 Ford Focus. The contact stated that the driver side door unlatched independently while driving. The failure occurred on several occasions. The vehicle was taken to a dealer, who was not able to replicate the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Was driving down the road at the posted speed limit of 35 mph. Hit a patch of ice on the untreated icy roads in glocester ri. Caused me to increase speed while spinning in circles. Ended up hitting a tree with the front quarter panel on the passenger side destroyed everything on that side under the hood and the chasie in the front!! next I spun again hitting the front bumper on the right side! air bags never deployed and they should have at the speed and velocity the car hit the tree at!
- N. Scituate , RI, USA
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Front left tire blew causing to loose control of the car it went off road and slammed into a ditch. Front bumper and quarter panel damage, front axle broke, rims dented, suspension needs to be replaced to name a few. Almost $5000 in damage. Person jerked forward enough to have cuts in the chest/shoulder by the seat belt yet the airbag did not deploy.
My car was hit head on, the passenger side seat felled to hold and all the slack came loose causing the passenger to hit the dash. The air bags felled to deploy. The passenger could have been really hurt or worse, could have went through the wind shield. Contacted Ford motor and would get a written response in six weeks. Received a phone call a few days later telling me to work with my insurance company to get it repaired. I asked to be compensated for driving this car for seven years with an defected seat belt with I purchased new. Ford showed no interest in this issue.
My son was involved in a 4 car accident, he was the third car in the accident. The first car claims that another car ahead of her stopped short and to avoid hitting the car she slammed on the brakes causing the second car to hit her in the back. My son couldn't stop immediately so he hit the second car in the back., then the fourth car hit [xxx] on the back with enough force to dent the whole hood and broke the radiator and cave the front bumper into the motor. The car is not drivable. My son had to go in the ambulance since his chest was hurting and his neck got stiff and sore that he couldn't move it. However I don't understand why the airbags didn't engage even when my sons car got hit with enough force to dent his whole front end. Please advice [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My car was in a single vehicle accident as we hit a power pole head on going at least 50 mph. I wasn't the driver. At impact both the driver and myself had our heads crash into the dashboard. The driver smashed his head into the steering wheel and I hit the area above the glove box. My head also hit the passenger door. The car caught on fire and burned completely to the ground. My concerns are that with an accident of that magnitude, not a single airbag deployed in the car. All 4 passengers received multiple severe injuries. I'm aware that in some situations air bags can make things worse, but in this case I'm sure that the airbags should have deployed and would have been better than us violently slamming our heads and faces onto the dashboard and steering wheel. I'm also interested in seeing why the seat belts didn't constrict us from moving that far forward.
The contact owns a 2007 Ford Focus. The contact stated that the driver's front door failed to open from the outside and also failed to stay closed. The contact also stated that it took multiple attempts to successfully close the door. The vehicle was taken to the dealer where it was awaiting diagnosis. The manufacturer was contacted about the failure. The failure and current mileages were 91,000. The VIN was unavailable.
Driver side front and rear door locks will not work with remote, with the key, or manually from the inside. Passenger side door locks work as they should. Anyone can gain entry to the vehicle at any time. A rear passenger, especially child, would be at great risk. This is not an uncommon issue with this and previous years of the Focus. I was told over the phone by a Ford technician that this is an electrical issue, but other complaints show necessary replacement of latch and lock assembly.
12-26-2012 I was on route 77 in akron, Ohio when I slid on ice and snow, my car started spinning and an SUV going North and my car crashed. I spun into the left lane where a Cadillac SUV was driving North and he hit the driverside front side of my vehicle. My car may be totaled. Front driverside headlight is gone, transmission was pushed back and hood of car is bent. My airbag did not go off. I was taken to the hospital after hitting my head on the driver side window, and I strained my neck. My question is why did my airbags not go off??
My 2007 Ford Focus rear passenger door lock will not lock. This is a real safety issue because I have children who can pull on the door and open it while I am driving down the road. I can not even "child lock" it. In addition, on Tuesday night I was robbed of all my christmas presents that were in the trunk of my car because the door will not lock and someone accessed my car through the rear door and popped the trunk. They also stole my usps rain gear and important paperwork I had in my car ( I am a union representative). There is several complaints about this issue and we should not wait until a child dies from falling out on the freeway to recall these vehicles.
The contact owns a 2007 Ford Focus. The contact stated that the air bag light illuminated on the instrument panel. The vehicle was taken to the dealer and the contact was informed that the clock spring needed to be replaced because the air bag may not deploy in the event of a crash. The contact also stated that the door latch for the front driver's side broke and he could not get exit from that door. The VIN was not available. The failure mileage was unknown and the current mileage was 64,000.
One of the rear doors will not lock. The dealership informed us the motor needed replaced. This was shocking news since the car has relatively low mileage compared to this type of needed repair.
The contact owns a 2007 Ford Focus. The contact stated that the air bag light illuminated and remained lit on the instrument panel, which indicated that the air bag would not deploy. The cruise control does not disengage properly. In addition, the driver side door does not unlock properly or on a consistent basis. The current mileage was 14,000 and failure mileage was 6,523.update 09/10/08 doors do not lock properly. Updated 09/16/08.
A D V E R T I S E M E N T S
- Ft. Stewart, GA, USA