Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
67,696 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion brakes problems

brakes problem

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2010 Ford Fusion Owner Comments (Page 2 of 5)

« Read the previous 20 complaints

problem #71

Mar 172016


  • 90,000 miles


We were driving to pick up our daughter when the service power steering now and service advancetrac came on the message board. We lost power steering to the car. Luckily my mom's house wasn't far from our house. We got home safe and called the next day about repairs and found out it was over $1500. That is something we can't afford with a family. Come to find out many people have this problem with the same make and model and have gotten it fixed but the problem keeps reoccurring. This is very disappointing to hear about this car. This was my wife's dream car and now we find out its not as safe as Ford claims it is.

- Jefferson City, MO, USA

problem #70

Mar 142016


  • 61,230 miles
Service advancetrac system 2010 Ford Fusion SE 6spd manual, completely loses power at random times, has occurred 4 times in 5 days. Will be driving along at 40 to 45 mph straight or turning at 5 to 10 mph or even going up a straight, slight incline and the vehicle just loses power completely, the dashboard lights up and the service advancetrac system error message appears. I turn car off, yes in the midst of traffic with other drivers honking horns and praying no one runs into me, wait 5 seconds and then try to start the vehicle, which it does restart, however the service advancetrac error message remains. When the vehicle sits for more than a few hours the error message will not appear. It only comes on when the vehicle shuts off completely, which by the way is going to get me killed. I am a single mother working two jobs making the time to take it to the shop is difficult, however I will be taking it today (3/14/16). Losing power while driving 45 mph is not a safe situation for any driver on the road. Someone is going to get killed when this occurs. I see there have been several complaints for the same issue on the same year, make and model, Ford needs to address this situation quickly.

- Maylene, AL, USA

problem #69

Jan 282016


  • miles
Loss of power steering, and advance trac

- Swanton, VT, USA

problem #68

Dec 292015


  • 43,000 miles


I have a 2010 Ford Fusion SE 4drv6 and was driving my vehicle down a highway and my low tire pressure light came on. Unable to pull over immediately I drove to the nearest good year which offers free tire repair when out of no where the traction stability control kicked in on my car and my service screen said "service power steering now" I maintained control of the vehicle until I got to good year where they discovered that I had no power steering.

- Winchester, VA, USA

problem #67

Nov 032015


  • 73,000 miles
The electronic power steering on this vehicle is defective. I've only had this vechile for about a year and a half and heve had several major issues with it. The power steering problem has been the biggest issue. I was originally told the the part was on recall, then after jumping through several hoops I ended up having to pay $1314.17 to have it fixed myself. Less than 24 hours after picking the car up from the dealership the same problems are occurring, the electronic power steering completely went out again while driving on the highway. This part needs to be recalled on all vehicles, it is very dangerous to be driving and completely loose control of your vehicle on the highway. Thankfully, I was able to gain control of the car this time, but it could have been much worst. I have and will continue to file complaints against Ford until this defective part until something is done.

- Louisville, KY, USA

problem #66

Aug 232015


  • 60,402 miles
While driving a message appeared on the instrument panel, "have power steering serviced", within a few seconds "have advance trac system serviced" warning appeared. I shut off the car. Upon restarting the car there was a total failure of the power steering system. It was impossible to drive the car due to the difficulty of turning the steering wheel. I detected a slight burning smell. The car had to be towed to the dealer. Repair invoice states an internal fault of electric power steering. Rack and pinion system had to be replaced. Mileage at the time was 60,402. If this would have happened on the highway or on a busy road there would have been great potential for an accident.

- Port St Lucie, FL, USA

problem #65

Jul 062015


  • 72,575 miles


Power stering went out on 2010 Ford Fusion. Dash notifications: Service advance trac & power steering assist fault. Seeing too many posts on the same issue.

- Murrieta, CA, USA

problem #64

Sep 012015


  • 127,400 miles
While driving the instrument panel lights up with an organge wrench and check engine light. I am unable to accelerate and need to get off the road as quickly as possible.when I press on the gas pedal nothing happens. It sounds and appears like the car is about to stall.this has happened at least 8 times in the last week.I had the car towed to my mechanic who told me it is the trottle body and that a Ford dealer would fix it. I dropped it off only to pick it up 2 days later and they told me nothing was found. Since it didnt occur while they were driving it they would not replace the part. I have no other option but to continue to drive the car as I am a single mother with no other means for transporation and the mechanics at the Ford dealership told me it was "safe." The car engine stops responding at high speeds.. how is that safe?! updated 9/21/15

- Moodus, CT, USA

problem #63

Aug 272015


  • 54,000 miles
I have replaced multiple defects on my 2010 Ford Fusion. Now, on the way to taking my children to power steering completely shuts down! I've read that there are over 400,000 complaints and a pending lawsuit on the same issue with my car! I've filed a lawsuit to address this problem. I've spoken with the Ford dealership, who stated that nothing can be done. I will never again buy a Ford!

- Sevierville , TN, USA

problem #62

Aug 072015


  • 42,000 miles
My 19 year old daughter was driving to college when out of the blue she went to drive around a right hand corner at about 45 mph and the electronic power steering completely failed the car steering was so hard to turn the car didn't make the right hand turn so the car went across the road and up over the curb and almost hit a lady walking her dog no one was hurt but sure could have been the car has no other damage besides the steering and the advance track not working I'm very glad everyone is ok I'm 50 years old and I have never seen anything like this I had to go get the car off the curb and drive it to the Ford dealer way hard to do even harder then a older vehicle if the power steering failed something really needs to be done before someone gets killed 42000 miles car is like new and I see well over 500 complaints so far so I would say this isn't just a random problem.

- Erie, PA, USA

problem #61

Apr 062015


  • 65,000 miles


I was driving, and the car chimed a couple of times and the power steering immediately stopped working. The service power steering system now reading and advance trac reading started to show. Ford says it has not had any major issues as per 2 Ford service dealerships. I went to college for automotive and worked as a tech for Ford and I know power steering randomly going out is a safety issue. We were fortunate to not have any injuries, but this issue almost got us into a wreck. I will not pay Ford to fix a dysfunctional part that they installed. Paying Ford to fix the problem is like paying a serial killer to sharpen your knives before he/she decides which knife to stab you with.

- Washougal, WA, USA

problem #60

Jul 062015

Fusion 6-cyl

  • 90,000 miles
My wife was driving the Ford Fusion and an error for "service power steering" came up on her dashboard. She still had power steering and was able to make it to work and park. Upon leaving work, she turned the car on and realized the power steering was completely gone. She could not drive the car because she could not efficiently turn the wheel. I had to go pick her up and at which point I realized I could attempt to steer the car. I was able to make the commute home safely, although the drive was a struggle the entire time. We took the car to a Ford dealership. They were unaware of any common issues. They diagnosed the car needing a new rack and pinion unit (the epas unit). We replaced the rack and pinion, not through Ford because they wanted $1800 we did not have. And the issue is still present. The car not safe to drive. It has been a real inconvenience for my family. The car is 5 years old and this is a major issue. And we still have 3 years left of payments on something that is currently not drive-able....//. updated10/27/15 updated 12/05/2017

- Winston-Salem, NC, USA

problem #59

Jun 242015


  • 92,000 miles
I was driving home from work, had to stop and drop some items off for my daughter at summer camp. When I was leaving camp the steering felt like it wanted to pull to the right, a few miles down the road all power steering was lost. Service advanc-trac warning message was being displayed on the dash board. I pulled over at a convenient store to investigate the problem, could not find anything. It was raining so I carefully drove home without any power steering. Took car to local dealership where they diagnosed the problem as a rack& pinion failure, total cost to repair $1,641. The dealer stated they had not seen this problem before. After a short search I found hundreds of similar problems reported. I read where this same problem initiated a recall on the 2011 Ford Fusion, but no help referenced to the 2010 Ford Fusion. If they identified the defect in the 2011 models, shouldn't they fix the problem from the previous models with the advance-trac system. No dealer will touch this vehicle with its defect as a trade-in, meanwhile I'm still paying on a car that I can not drive safely.

- Mauk, GA, USA

problem #58

May 092015


  • 62,000 miles
My vehicle's power-steering got disabled out of nowhere apparently I'm not the only one with this issue, I get an error on the driver panel saying to service power steering now.

- San Juan, PR, USA

problem #57

May 092015


  • 71,000 miles
I was traveling down the highway around 60 mph and the power assist check message came on. I stopped in the next town and shut car off. When I restarted I said to check system now and had no power steering whatsoever. Since I was 1.5 hours from home I tried driving for about 20 miles and decided that was enough as there was very little control of car. Ended up having someone come pick up car a trailer it home.

- Shell Rock, IA, USA

problem #56

Oct 022014

Fusion 6-cyl

  • 60,000 miles
Electronic power steering stopped working after having started the car and driving off, messages that displayed on dashboard include "service advancetrac" and "power steering assist faulty".

- Detroit, MI, USA

problem #55

Apr 202015

Fusion 6-cyl

  • 70,000 miles
I was driving about 25-30 mph in the busy streets of van nuys California, I had my entire family in the car as we were going to eat dinner. As I approached the parking lot from the street, the "vehicle dynamic control off indicator light" turned on, then immediately right after a message on the dashboard popped up and read "power steering need service". as soon as I tried to turn into the parking lot the power steering went out, I had to use all my strength to pull the steering wheel and avoid crashing into the cars exiting the parking lot (the cars were waiting to make a right, into the main street van nuys blvd). I can usually muscle a car without power steering, if it were a traditional oil pump, but the electrical system was almost impossible to turn. Luckily I made the turn without incident or injuries, but this is definitely something Ford has to address. There are many situations I can imagine where this power steering failure may lead to property loss, injury or even death. The power steering gave no warning, I looked up how to fix this problem online, only to find that hundreds of people had experienced the same exact problem, I also noticed that all their posts were within the last month, so this problem is not uncommon. Ford must address this problem asap in order to avoid injury or death, they should have noticed this in the testing phase of Fusion production. Thankfully my family and I are ok, but now I have to find a way to work and come up with $1800+ for repairs.

- Burbank, CA, USA

problem #54

Dec 272014


  • 70,327 miles
While driving 30mph the advancetrac system flashed on the that dash board. As a result I lost all power steering control and almost ran head on to an, on coming vehicle as I was making a right hand turn. Took the vehicle to dealer to get repaired ($1249.40). This all occurred on 12/15/2012. The second incident happened on 12/27/ 2014. As my family was traveling 70mph down I44 near joplin, Missouri. The advancetrac system flashed on the dash board and once again I lost all power steering control. In doing so the vehicle took a hard right almost putting my vehicle underneath a tractor tailor. I was able to get the vehicle under control and limped the vehicle back to my home. The fault in this vehicle almost killed me and my family, this is a on going problem with this vehicle around the nation. How many fatalities is it going to take before the NHTSA forces the Ford Motor Company to recall the vehicle's and fix the problem. Thank you for your work, in getting this problem resolved.

- Independence, KS, USA

problem #53

Dec 172014


  • 100,832 miles
I had a problem with my power steering wheel wit a Ford Fusion 2010 I investigate end found that 2009 to 2011 have a power steering wheel problems that cost 1600 to fix it there's 1000600 complains about this and Ford needs to change all the power steering wheels end there's being a lot of accidents when people are driving on the freeway when the power steering brake down they should make Ford fix this problem like they made Chrysler I don't know know how much people are going to die until you guys fix this.

- Richmond, CA, USA

problem #52

Nov 172014

Fusion 6-cyl

  • 63,890 miles
This is 3rd incident. Daughter driving vehicle on interstate approx 75mph. After 1 hr of driving, steering got stiff, advance trac light sensor appeared and "service power steering". she slowed down and was able to exit the interstate safely and park the vehicle at a gas station. After turning off the vehicle and turning back on, power steering was completely out. "service power steering now." My husband went to pick up the vehicle and see if it needed to be towed back to dealer. Once the car sat for about an hour, my husband turned on the vehicle and steering was operational. He was able to drive the vehicle back to the dealer (an hour drive on interstate going 50mph). He noted that the steering would come and go - didn't matter what speed he was going- it was sporadic. Dealer recommends new power steering even though the power steering was replaced 2 years ago. They weren't sure if this would or would not happen again. Seems to be a Ford defective part (software issue or sensors) that hasn't been recalled yet so by replacing the module again may only be a band aid till a recall is made and a "fix" is made to this part. "advance trac sensor, ?torque sensor, etc.. seems like once the advance trac sensor is tripped, it's a domino effect and power steering sensor is somehow disabled. Ford already recalled other models with this epas for different defective sensors - not sure why the Ford Fusion haven't been recalled yet. Maybe they don't know the exact cause of the power steering failure"

- York, SC, USA

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