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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
72,215 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion brakes problems

brakes problem

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2010 Ford Fusion Owner Comments (Page 1 of 5)

problem #98

Aug 272018

Fusion

  • 149,125 miles

A D V E R T I S E M E N T S

Power steering assist fault. Passenger bag fault. And service advancetrack. I went to start my car later in the afternoon and the car will not steer. A warning appeared the day before and I shut the vehicle off and it was fine but now won┐T do so.

- Jackson, SC, USA

problem #97

Jul 012018

Fusion

  • 146,470 miles
This vehicle has been sitting for over a month due to my limited income as a veteran I can not afford to repair this issue at an estimate cost of $1600. This issue is not due to my negligence.power steering assist failure is the issue. I was driving it to work in dallas, nc when I experienced the steering wheel locked as I made a right turn into a parking space. After I struggled to get it into the parking space I also struggle to drive it home as well.once I got the vehicle home I called tindol Ford in gastonia, nc regarding my concern I was informed that I need to have it diagnosed at my expense of $99. Then if it is the epas (electric power assist system) repair estimate cost can be about $1600. This vehicle specifically had a recall before not sure but I think it was for airbag and or seatbelt. Well since then I borrowed a temporary vehicle from family member due to repair cost being expensive. This Ford Fusion has a title lien through bridgecrest, in whom I finance with. Vehicle is almost paid in full.this issue however is not any of negligence but more so a manufacturer issue. The epas consist of a TRW component which consist of everything to this failure such as the hydraulic the belt drive the drive rack the coder interface etc. I had a local mechanic look at it and the observation made was it's a power steering issue that only manufacturer can correct due to the complexity. The TRW is a non serviceable unit. Enclosing I ask that you please contact the manufacturer and look into the facts of this matter which is fault of the manufacturer. I thank you in advance for your time and help with this matter.

- Gastonia, NC, USA

problem #96

May 252018

Fusion

  • 95,000 miles
My wife drove to get my tires changed and when she got to the walmart auto center to change the tires the power steering went out on the vehicle. Luckily she had made it to the auto center and wasn't involved in an accident as the power steering went out in the parking lot, however she was in motion. My wife is 5 months pregnant and its terrifying to know that she could have been involved to a moving accident with a vehicle that should have been included in the previous recall of the 2011-2013 Ford Fusion. As many others have stated, the power steering went out due to the fault that is inherent with the epas system of the Ford Fusion. As such I had to take my car to the nearest dealer to figure out a repair. The dealership quoted me $1600 for the repair that I don't have at the moment. I will have to get my car repaired as I don't have another option. Once again this vehicle should have been included in the recall for the power steering system, I can only hope that this issue will be resolved in the favour of the customer.

- Orlando, FL, USA

problem #95

Jun 052018

Fusion

  • 121,000 miles

A D V E R T I S E M E N T S

While driving vehicle at highway speed, the vehicle lost electric steering control and two codes appeared on the dash - service advancetrac and power steering assist fault. The vehicle was travelling at 65ish while completing a sloping turn on the capital beltway, the vehicle pulled to the right and required extensive arm force to remain in control. The vehicle was safely moved to the shoulder of the road and towed to the dealer for service.

- Bryans Road, MD, USA

problem #94

May 232018

Fusion

  • 70,243 miles
I inherited this vehicle a little over a year ago. The vehicle shuts off for no reason and the battery and wrench light come on. After much research I have found that this could be the etb assembly and that several people have complained about this. This is dangerous and I do not know why Ford has not recalled it yet rather than offering the customer satisfaction program. I have an appt to take it to a dealership on Saturday. This is a known issue and we shouldnt have to pay for any diagnostics. If something happens to me while driving I will sue.

- Sacramento, CA, USA

problem #93

Apr 302018

Fusion

  • 180,000 miles
April 30, 2018 after driving for 3 hours on the highway at appr. 75 to 80 mph the dash lights went haywire, flickering and then the service advancetrac warning came D. I was able to drive it to my exit and drive slowly. I could stop and go very slow. After a mile or 2 the batter light and all the lights came on and the brake light warning light came on. I could feel the car loosing power so I pulled over. At this time it was also chiming that the cross fault system was not available. After turning the car off, it would not start, the radio would play, lights would work and hazards would work.the steering was hard to turn the car was towed to a mechanic shop and I am awaiting a diagnosis. Earlier on April 16, I received a letter from Ford stating they would no longer host the vehicle health report system.

- Fayetteville, GA, USA

problem #92

Apr 222018

Fusion

  • 154,930 miles

A D V E R T I S E M E N T S

Power steering sensor came on. I turned off the stability assist button and drove home. After parking and attempting to drive the car again, the steering feels like it is resisting.

- Jersey City, NJ, USA

problem #91

Nov 122017

Fusion

  • miles
I have a 2010 Ford Fusion 111,000 miles, while driving 45 mph on a side road the power steering stopped working. Was able to pull over to the side away from traffic. Later the advance trac, and power assist lights came on the dash board. Called a mechanic that said I would be able to drive the car but without power steering. After running many test. The steering angle showed left even when U were turning to the right...

- Chesapeake, VA, USA

problem #90

Mar 052018

Fusion

  • 55,000 miles
Transmission slips, hard, going 1st to 2nd. Transmission oil is black at 55,000 and the service "advancetrac" keeps coming on.

- Palm Coast, FL, USA

problem #89

Jan 162018

Fusion

  • 120,000 miles
While driving my vehicle the service advancetrac warning light came on. My vehicle would not accelerate appropriately and then would not be in gear. I have taken it to the dealer and they replaced sensors etc. They have identified that the steering rack and pinion will need to be replaced. When I researched this I found that this is a common issue for this vehicle and that a recall had in fact been instituted for 2011 and newer models. This is a problem in vehicles from 2010 as well. There is no reason owners of 2010 models should have to pay the expense to fix this dangerous vehicle failure when new model owners do not. The part itself (for aftermarket) costs $1000.

- Wesley Chapel, FL, USA

problem #88

Feb 082018

Fusion

  • 141,752 miles

A D V E R T I S E M E N T S

Power steering fault, electronic power steering failure. This has happened several times. Turn car on, steer failure. Turn off car, restart & it resets. Last night turned car on "power steering failure", would not reset, then got a stability failure. No power steering. Will not reset

- Troutdale, OR, USA

problem #87

Feb 022018

Fusion

  • 135,400 miles
My car keeps switching to manual steering while I'm driving. There was a recall issued for the exact issue but not for my year or VIN. I almost got in an accident trying to turn on a main street

- Detroit, MI, USA

problem #86

Nov 022017

Fusion

  • 179,000 miles
Advancetrac and power steering assist fault errors come up in the message center. Also lost power steering and I now have to manually steer vehicle.the vehicle was in the stationary position and came on when I started the car. The error message has not gone with shutting off and restarting the vehicle.

- Memphis, TN, USA

problem #85

Nov 132017

Fusion

  • miles
Takata recall - I went to dealership and was told that the "parts for replacement" are not yet available.

- San Angelo, TX, USA

problem #84

Sep 222017

Fusion

  • 151,180 miles
I was driving home after picking up my 9yr old from school, when vehicle in front of me came to an abrupt stop, I had to swerve right to avoid hitting them and hit my brakes"at this point my vehicle shut off completely in the middle of traffic I had to restart it then drove about 10 miles when my car started chimming and the service power stearing now and advance track control warnings came on I had no control of my vehicle I could not turn the wheel at all it was locked I managed to pull to the side of the road with extreme effort I thought I was going to break something trying to turn the wheel just slitely to get to side of road car had to be towed it undrivable and completely unsafe my son could have been seriously injured.Ford has recalled these cars for the same issue in 2011 and beyond why if they have the same exact function and parts not recalling these 1500$ to fix that I don't have, ive taking great care of this vehicle but have had nothing but problems the same day this happened I received a factory recall for the purge canister and gas tank, the car when I bought it was burning up calipers wheels were coming loose break pads shearing off and rotor after rotor pad after pad and 3 calipers and a battery later because break fluid shot out of my reservoir onto my battery shorting it out conducting a straight feed from pos to neg.now this this is so dangerous if I was a less exsperianced driver this could have been tragic!!!is that really what it takes for this billion dollar company to be held accountable I mean we already payed for the vehicle least they can do is fix the problems they no have existed for along time before people die.

- East Providence, RI, USA

problem #83

Sep 022017

Fusion

  • 74,000 miles
I was driving when I received a "service power steering" indicator on the dash. A minute or two later I also receive an "service advancetrac" indicator. The power steering was still working at that point and I parked the car and turned it off to check what was wrong. Once I turned the car back on I received a "service power steering now" indicator on the dash. At this point the power steering was no longer working. I could not drive the car as it was much too difficult to turn the steering wheel. I had the car towed and brought to a local Ford dealer. I had to leave it there and rent a car as I was visiting from out of town and had to return home. The Ford service dealer called and told me I had to replace the power steering system. $1600. Ouch

- Farmingville, NY, USA

problem #82

Jul 122017

Fusion

  • 79,000 miles
I have a 2010 Ford Fusion with less than 80K miles on it. The power steering went out on this vehicle while my wife was driving with our 3 year old in the backseat. She was barely able to get it off the road, as well as return the vehicle home. This is extremely dangerous! the only warning light that turned on was the service power steering message and the service advancetrak message. I took the vehicle to my mechanic they were able to see trouble codes, and cleared them. The drove the vehicle about 15 miles and were not able to replicate the problem. We picked up the vehicle 7/11/17 and drove 15 miles home and left for the night. 7/12/15 the morning of, my wife proceeded to drive the vehicle 3 miles and sure enough same problem happened to her while driving. For the life of me I cannot understand this issue. Why is there a recall for the 2011 vehicles but not for 2010, which from my understanding is what sparked the entire recall period. Ford needs to remedy this issue, or provide a fix for the vehicle.

- Kaufman, TX, USA

problem #81

Jun 232017

Fusion

  • 130,000 miles
I was reversing out of my driveway when all of a sudden I lost control of the power steering and almost hit the wall at the end of my driveway! the power steering assist failure came on and has not gone off. I have tried restarting my vehicle many times to no avail.

- Whitinsville, MA, USA

problem #80

Dec 142016

Fusion 4-cyl

  • 113,250 miles
My 2010 Ford Fusion has come up with a "power steering assist fault" and "service advancetrac" messages on the dash board. This causes the steering in the vehicle to be stiff and very dificult to make a turn on the road. I managed to make it home driving at a reduced speed and by avoiding making turns when possible to prevent an accident.

- Lochbuie, CO, USA

problem #79

Jan 012015

Fusion

  • 70,000 miles
Electric power steering went out while driving on state highways, making it almost impossible to drive, steer to a safe place just to prevent a head on collision.without any warning driving and out of nowhere electric power steering goes out while in a curve I can guarantee you the average driver will end up in a crash, possibly dead. I was only lucky no one was coming towards me. Cost was around 1,200$ at Ford dealership. I'm not sure the date of the incident, it was over a year ago.

- Pineville, LA, USA

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