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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
61,048 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 5 of 40)

« Read the previous 20 complaints

problem #718

Mar 012016

Fusion

  • 51,000 miles

A D V E R T I S E M E N T S

The wrench light is on and I lost power and speed I was on a street.

- Houston, TX, USA

problem #717

Feb 272016

Fusion

  • 83,000 miles
Worn axle shaft seal at only 83,000 miles. Possible poor surface finish on the axle shaft. Transmission fluid leaking from the drivers front half shaft.

- Norwood, OH, USA

problem #716

Oct 172014

Fusion

  • 51,000 miles
While driving on the interstate at about 70 miles per hour, my power steering went out. I could do nothing to restore it. That was about a year and a half ago. I took it to a Ford dealer and they wanted $100 to look at it and $1800 to repair it. I am on a fixed income and cannot afford the cost of repairs. It went out at 51,000 miles. Shortly after this hapened the transmission start leaking. I have to add 2 quarts per month. I have called Ford several times and they have no recalls on this year. Over 90% of the complaints on this web site have to do with 2010 Ford Fusion steering problems. My wife can longer drive this car and due to heart surgery there are times when I can not drive it. I finally contacted a lawyer and the state of West Virginia attorney generals office. I have been a faithful form customer for many years and this is the biggest piece of junk it has ever been my displeasure to own. My next step is to quit making payment on it. I still owe $14,000 on this piece of scrap metal.

- Charleston, WV, USA

problem #715

Feb 172016

Fusion

  • 133,000 miles

A D V E R T I S E M E N T S

1st time, I was stopped at a red light after driving 50 miles when the light turned green, I stepped on the gas, the car rev'd like the car was in neutral and would not go into gear. After several tries, it went into gear and drove ok. The 2nd time, I was traveling about 60 mph, and the car started reving at 4,000 rpms and lost all power. I pulled over, put it in neutral and back in gear several times till it started again. I pulled out again on the 4 lane and the car continued reving at around 4,000 rpms and had no power so I got off the road again. The "wrench" trouble light lit up. I turned the car off, sat about 5 minutes, started it back up and it worked fine. I took it straight to a Ford dealer who could not find out what was wrong with it.

- Mount Pleasant Mills, PA, USA

problem #714

Sep 012015

Fusion

  • 80,000 miles
Transmission is leaking just like the hundreds of others I'm reading about on forums and it sounds like a very common problem that must be constantly repaired.

- Allen, TX, USA

problem #713

Jan 012016

Fusion

  • 123,000 miles
The contact owns a 2010 Ford Fusion. While driving 25 mph, the transmission failed to shift into second gear and the engine reduced power and check engine warning lights illuminated. The contact mentioned that the vehicle was recently repaired under NHTSA campaign number: 15V793000 (fuel system, gasoline). The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 123,000.

- Melvindale, MI, USA

problem #712

Dec 262015

Fusion

  • 76,000 miles

A D V E R T I S E M E N T S

Delayed shifting, engine revs with little pressure on gas pedal and car lurches forward violently.

- Rochester, NY, USA

problem #711

Jan 072015

Fusion

  • 76,000 miles
Vehicle shuts down while cruising on the freeway. The wrench light came on. Lost control of throttle and had to pull over to the shoulder. The car wouldn't rev up or anything. After turning the car off and starting it back up again it drove fine and the wrench light disappeared.

- Oakland, CA, USA

problem #710

Aug 012015

Fusion

  • 50,000 miles
Suspected crack in fuel tank due to smell of gasoline under car continuous since summer of 2015, plus clutch regularly slips now also as though problem in transmission.

- Pittsburgh, PA, USA

problem #709

Nov 062015

Fusion

  • 136,000 miles
On Friday November 6th 2015 after doing some appointments and errands, I started my car in the parking lot and a warning lit up "power steering assist fault" and the car would not steer. When I put it in drive another warning came on "advance trac failure" with a picture of a car swerving. I drove it to my mechanic steering with great difficulty and care about three blocks away. He told me I needed a new drive train but the Ford dealer said the part was on national back order, they could not say how long it would take to get. My car is 5 years old with 136,000 miles. I have never had any other issues with this vehicle and this happened very suddenly for the first time. My car is well maintained and serviced regularly. Ford Motor Co and two dealers say this is not under warranty because of the mileage and the part alone cost $1649. They all said they have never heard of this problem happening before now but their are many complaints of this problem that have been reported to NHTSA. Is this being investigated for possible recall?

- Glide, OR, USA

problem #708

Oct 142015

Fusion

  • 111,123 miles

A D V E R T I S E M E N T S

I have a 2010 Ford Fusion sel AWD V6 which I purchased about 2 years ago. I have started noticing shifting problems with my car. It first started about 3 weeks ago now. The car acted like it couldn't figure out what gear to go in, while making a left turn through traffic it hesitated a lot & then figured out what gear to get into, barely avoiding an accident. I was then coming back from the airport with my sister & it clammed down in gears as we started to stop & then lunged forward 2 times almost hitting the car in front of me. I have taken it into the shop & they said they needed to reflash the PCM, this was done the day before yesterday. I got it back yesterday & it started doing the exact same things. I have seen that a recall notice was sent out to some people years ago with a time limit on getting this fixed. Recall notice 10B15. It said it ended in April of 2011. Can thr be a time limit on this sort of thing? some people don't have $1,000's of dollars to fix cars. What can someone do to correct this issue.

- Lehi, UT, USA

problem #707

Oct 122015

Fusion

  • 65,000 miles
While stopped at red light and stop signs attempting to turn, the vehicle would rev itself corresponding with a rapid increase/decrease in RPM. Upon acceleration the car would stutter and the engine turned off while allowing me to enter the intersection resulting in very close calls. This has been recurring with more frequency.

- Fort Myers, FL, USA

problem #706

Sep 282015

Fusion

  • 78,000 miles
The contact owns a 2010 Ford Fusion. While driving 55 mph, the vehicle lost speed and failed to accelerate when depressing the brake pedal. The instrument panel light illuminated. The contact coasted the vehicle over to the side of the road and restarted the vehicle. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.

- Hialeah, FL, USA

problem #705

Sep 232015

Fusion

  • 90,000 miles
This is the second occasion in 2 years that I am having to have the transmission replaced in my car due to leaving axle seals that continue to leak transmission fluid after replacement. The car has a hard shift between 1st and 2nd gear as well as 2nd to 3rd. I have had the seals replaced three times. The cv joints have been replaced and the transmission was replaced in 2014. It is now 2015 and I am having the same issue I had last year with the same cost associated with the repairs. I am currently waiting on approvals from my extended warranty company to complete the needed repairs. This is also my 2nd complaint for this issue with safercar.gov.

- Jonesboro, GA, USA

problem #704

Jun 012011

Fusion

  • 12,000 miles
Initially took vehicle to dealer for transmission rough shifting. Tech was unable to find cause and trouble report was left "open" since we wouldn't sign as satisfactorily completed. Second incident was identical to first. Years passed by as we learned to live with the rough shifting. More recently, on interstate highway, car lost power, would only accelerate to 50mph with RPM at 6,000. Ford scanned, concluded transmission needs repaired soon. Last evening, my wife was returning from work, the Fusion quickly decelerated to 15-20 mph on open highway. A semi nearly struck her car from behind due to this quick change of speeds, which nearly caused several other collisions. Local auto parts stated code causing engine light to illuminate is 'throttle body' problems, a code (warranty) 'missed' by the Ford dealership. This car has lived an easy life, only 59K miles, very conservative driver and driven on level, paved, mostly interstate highways. The car was properly maintained and bought new from the lot. Please help us, and the public who prefer to purchase american-made autos, to insure that the 'power down' mode of this transmission is addressed, and is a high priority item. Additionally, please reconsider a recall on these transmissions. It is a very costly repair, and a very significant one to our modest income. A transmission failure at 59K miles is unacceptable.

- Barboursville, WV, USA

problem #703

Sep 172015

Fusion

  • 66,700 miles
I was accelerating from a stop light. I have a 2010 Ford Fusion manual transmission 4-cylinder engine. I had just shifted into 2nd gear and was at about 15 mph when the car suddenly stopped accelerating. The powertrain warning light came on the dash. The engine was idling - but I was unable to accelerate the car. Fortunately, there was no one behind me, and traffic was not impeded. I pulled to the side of the road and verified electrical systems were working. The engine felt rough. I turned off the ignition and let the car sit for about 15 seconds. I started the car back up, and it ran without issue. I searched online, and found similar complaints on other Fusion. I took the car to a Ford dealership and they replaced the throttle body as well as the fuel valve. Leading up to this, I had noticed some symptoms of shuddering, but, it coincided with a new tank of fuel. I planned to put a new tank of fuel in and see if the problem persisted. The car died prior to a new tank. This is a serious safety issue given that it can easily result in being rear-ended.

- Gilbert, AZ, USA

problem #702

Sep 162015

Fusion

  • 86,251 miles
While driving the car shuts off automatically & the battery/oil light come on. I am able to start the car again after some time, but once I shift the car into gear (D or R) the car shuts off again. Very dangerous especially if I am on a highway. This has been an ongoing problem for 3 weeks now. I've had diagnostics done on the car & no one can pin point what the problem is because they say the check engine light doesn't come on. Also, since last week the car is hesitating & the RPM goes way high & then drops. The car is not shifting it's gears properly. I've only had this car for 1 year & I purchased it used. I am so disgusted & disappointed. A lot of my friends laughed at me when I told them I purchased a "Ford" car. They all say, well, that's what happens when you buy a "Ford". they are sh.. cars.

- Vineland, NJ, USA

problem #701

Sep 082015

Fusion

  • 86,498 miles
Driving at a speed of 60 mph on level road. A warning light (wrench) illuminated on my dash and within approximately 10-15 seconds afterwards the car stopped accelerating. While I was pressing the gas pedal, the car would only rev up and would not pull. So while coasting, I was able to maneuver the car to the side of the road and come to a complete stop. I shifted the car into park and turned it off. Waited 10-15 minutes and then restarted the car, the warning light (wrench) was not illuminated. I then shifted the car into drive and it operated normally. Acceleration was ok and the vehicle drove as though nothing had happened.

- Whitesburg, KY, USA

problem #700

Aug 192015

Fusion

  • 64,500 miles
I am receiving numerous "power steering assistance failure" warnings. It happens upon starting my car and it's now becoming more frequent. The result is a total loss of power steering. I know Ford has recalled this item but my year (2010) was excluded. I believe this is a significant enough safety issue to warrant an addendum to the recall to include the year 2010.

- Lancaster, PA, USA

problem #699

Jun 172015

Fusion

  • 88,500 miles
I was driving the Fusion when the power steering suddenly went out. It is nearly impossible to turn and could cause a serious accident if it goes out while being driven, as mine did. After parking the car, the advance trac and power steering service lights came on. Unacceptable in a car less than 5 years old!!!!

- Archdale, NC, USA

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