Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
59,082 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 7 of 38)

« Read the previous 20 complaints

problem #623

Jan 012014

Fusion 6-cyl

  • 72,000 miles


Axle seal on drivers side had failed. I had to have seal and axle replaced, leaking large amounts of transmission fluid next to tire. Axle was replaced with redesigned part at my cost.

- Monrovia, IN, USA

problem #622

Apr 022014

Fusion 6-cyl

  • 76,500 miles
Driving to work car had a thump then loss of power(couldn't accelerate ) and amber wrench light came on. Pulled over to side of highway as quickly and safely as I could. Engine was idling rough. Put in park and turned off car for 2 seconds, and turned back on. Car ran fine, until 3 days later when exact same problem occurred.

- Maple Grove, MN, USA

problem #621

Sep 092012


  • 27,000 miles
The transmission has been jerking since we bought it I believe in 2012. It jerks at 25 to 35 (est...) and not all the time. It also does it when you put it into drive coming out of reverse. I have nerves problems and I feel it more than most people. My husband it healthy and he is now seeing what I have been talking about. It is doing it pretty frequently now. Its April 2014. Going to the owners manual we found out it was replaced at 8000 miles (est) with prior owner. Also are tail lights edging keeps chipping or breaking off. I see it on most Ford Fusion. And lastly our gas tank lid is beyond loose. It is always blowing open. We hope it doesn't never get ripped off or that water doesn't in to the gas. Simple but major problems. This new of car should not keep having problems.

- Grand River, OH, USA

problem #620

Apr 042014


  • 101,800 miles


Driving highway speed with the cruise control active, on my way to work. Turned off the cruise and the car "bucked." The wrench warning light came on. It would lose RPM and then go back up again. Turned around and went home. I didn't want to be stranded at 4:30 in the morning. Got home, turned the car off, and restarted, and the light was off. Took it to the Ford dealer and they said it's the throttle body. car for some reason isn't covered under the extended warranty. I have a 6 speed manual. It uses the same throttle body as automatic transmission cars. What gives??

- Beaver Dam, WI, USA

problem #619

Jan 012014

Fusion 6-cyl

  • 62,500 miles
Hard shifting and gear slipping due to fluid leak.

- Hatfield, PA, USA

problem #618

Mar 232014

Fusion 4-cyl

  • 62,583 miles
I own a 2010 Ford Fusion SE, I purchased it while my husband was deployed in 2010. It had 17 miles, when I bought it. I am the first owner. It seemed like a great car. In owning the car I have had to get the alternator changed- 2 years into owning the car. And recently the car has been riding "rougher" than usual. Also the RPM's will randomly go up and down. And when I am at a red night and my foot is on the pedal, the car kind of "jumps" a little bit... this should not be happening since my foot is on the brake. I don't know if this is transmission related or what- but Ford really needs to get this recalled it is quite dangerous. This morning the car was really acting odd. I will be calling a mechanic today and see what are my options with this car. I am terrified that I will be driving with my two young children in the car and the car start acting up- especially since my husband is deployed once again to the middle East with us air force. Ford figure out the problem with this car before it causes accidents or worse fatalities!

- Terrytown, LA, USA

problem #617

Mar 072014

Fusion 4-cyl

  • 87,000 miles


Well I previously had a problem with the transmission shifting gears and jerking. Well come to find out it was from a low fluid level caused by a leaking drive shaft. One of more than 2000 known to have this problem. Ford needs to take care of this or I am going back to imports again.

- Adrian, MI, USA

problem #616

Feb 212014

Fusion 4-cyl

  • 87,000 miles
When cold vehicle free revs before abruptly slamming into next gear this could cause damage to the automatic transmission or loss of vehicle control in adverse conditions. I have heard of numerous other complaints specific to this model. The manufacturer needs to address these concerns immediately!

- Adrian, MI, USA

problem #615

Jan 082014


  • 80,000 miles
Went to pull onto interstate and when tried to accelerate the vehicle wouldn't speed up. Also the engine RPM's would accelerate and cause hard shifts which has progressively gotten worse, the vehicle doesn't want to start when the fuel level gets low enough to turn the low fuel light on either. All of the above problems have gotten worse over the past month.

- Williamsburg, KY, USA

problem #614

Aug 292013


  • 49,856 miles
Driving in far left lane at highway speed. The car had been on for about 10 minutes after sitting in parking lot all day. It was 96 degrees. Car started to vibrate and slow down. I noticed that the tool light was on. Obviously I had entered into limp mode and found a way to cross four lanes of rush hour traffic to make it to the emergency lane. Once stopped engine loped erratically and would not accelerate. Engine was non-responsive to pedal changes. Put car in park and shut the engine off. I waited 30 seconds and started the car again and drove home (26 miles) without further incident. It should be noted that I have experienced surging in the engine this past week. Symptoms point to the throttle body; but this is speculation as I have not had the car diagnosed by a professional. I am aware that there is a current investigation into this matter. This event happened at highway speeds and could have been disastrous. Driving can be inherently dangerous and parts do break; but, the fact that this has been a known issue for quite some time warrants an additional report.

- Lagrange, KY, USA

problem #613

Dec 102013

Fusion 4-cyl

  • 56,573 miles


Couple months ago the car started to have problems shifting from one gear to another. The main problems was from 1 to 2. at a time, on a red light, the car didn't move for a few seconds even though the accelerator was being pressed. Then the car suddenly jump and started going. The car started jump from one gear to another. Later there was a transmission oil leak. And the car is getting worse there is no smooth transition between the velocities and the dealer said we had to paid for labor and parts. It seems unfair to have to pay for a manufacturer's issue. The transmission on this model is defective and there should be a check-out to this problem.

- Portland, OR, USA

problem #612

Feb 132013


  • 58,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 75 mph, the vehicle lost acceleration power. The vehicle was able to be restarted but the failure recurred three times over a period of one year. The vehicle was taken to a dealer but was unable to be diagnosed. The manufacturer was made aware of the problem. The approximate failure mileage was 58,000.

- Lincoln, NE, USA

problem #611

Feb 182014


  • 56,000 miles
Driving on highway and the transmission went out of gear, coasted to edge of highway, had power to engine/car though. Second time happen I was stopped dropping off wife and when I started to go, the car started to shake and sputter and the transmission went out of gear again. Had to coast to empty area. Both times, I shut of engine waited 30 seconds/minute and restarted and continued on without problem.

- Howell, MI, USA

problem #610

Jan 142014

Fusion 6-cyl

  • 5,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while attempting to accelerate from a traffic light, the vehicle failed to accelerate over 5 mph. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 5,000 and the current mileage was 5,300.

- Novi, MI, USA

problem #609

Jan 242014

Fusion 4-cyl

  • 180,000 miles
In a nut shell the car would not accelerate properly it kept dying out every time I would mash on the accelerator.went to autozone and had a scanner put on the vehicle and a number of codes came back pointing to the throttle accelerator control when looking for the part it came back as the entire throttle body. Then come to find out the part had to be ordered, then it could nto be ordered from any retailer, went to the dealer one day to get the part and it was purchaseable, went back the next day to find it was a recall on that part went to another dealer to have the recall honored and they gave me this spill about the cost of a diagnostic test, saying it had to be done before they could know for sure if it was the throttle body. Then later that day they call back saying it was some kind of air hose that a rat had chewed through. Sounds like a bunch of hoorah to me. Tell me what do you think.

- Mpls, MN, USA

problem #608

Feb 082014

Fusion 4-cyl

  • 72,700 miles
Similar story to other postings regarding automatic transmission: Increasingly prolonged shifting between low gears (running at increasingly higher rpms before shifting), car periodically jerks forward when accelerating from 0, and now transmission fluid is leaking from left half shaft seal. Will cost over $500 to replace seal, but will take a few days for the dealer to get the "kit, " because there are 2000 back-orders!!!! originally bought the car because of high ratings, and my disappointments with Honda and Toyota, and the rumor that Ford stopped building crappy cars - guess some things never change (except, of course, how much they charge for crap). Would love to find a decent, reasonably priced car, but suspect they no longer exist.

- Durham, NC, USA

problem #607

Feb 072014

Fusion 4-cyl

  • 96,000 miles
My vehicle regularly "bucks" and has issues shifting. There is an apparent transmission problem and known leaking issue on this model of the Ford Fusion. There are over a 1000 complaints about this on the internet that I have found and Ford refuses to do anything about it. This is a fault of theirs and they should be responsible for this fix!

- Springfield, IL, USA

problem #606

Jan 022014

Fusion 6-cyl

  • 38,400 miles
I was driving at approximately 45 mph, when suddenly the car started to violently shake and decelerated to 10 mph. The "check engine" and wrench icon lights came on. I referred to my owner's manual, which directed me to take my car to the dealership. I drove slowly for 4 miles to the nearest Ford dealership. They informed me that the issue was with the "throttle body" and said that is would need to be replaced at a cost of $550 (incl. Parts and labor). I had the part replaced at that time and the problem appears to be resolved.

- San Diego, CA, USA

problem #605

Feb 032014

Fusion 4-cyl

  • 56,000 miles
Vehicle shifts very abruptly when cold and first starting out, almost stalling out when pulling out into oncoming traffic. Looks like there is transmission fluid leaking out from a seal.

- Le Roy, NY, USA

problem #604

Jan 292014

Fusion 4-cyl

  • 89,000 miles
This is the second time this happened. First time about 8 weeks ago....same thing, the car slowed down/stopped/vibrated..a picture of something looking like a wrench showed up on the dash. When I looked into the car manual it depicted a picture of a throttle control/transmission.

- Independence, MO, USA

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