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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 11 of 35)

« Read the previous 20 complaints

problem #493

Jan 092014

Fusion 4-cyl

  • 45,000 miles

A D V E R T I S E M E N T S

We were stopped in heavy traffic in orlando 800 miles from home. The car would not accelerate so we limped into a gas station. A tow truck operator was at the gas station as well as a mechanic. They both said it is a very common Ford throttle control failure. Ford quoted us $1000 to fix the problem but a mechanic fixed it for $450. Initially, he cleaned the throttle control and changed the spark plugs. It drove fine in test drive but failed again on our way to hotel. We purchased the part from greenway Ford in winter park fl. They had 24 in stock because it is not uncommon to sell 12 a day since the problem is so common. The problem is now solved because we drove the car to Toyota and traded it in.

- Bowling Green, KY, USA

problem #492

Dec 022013

Fusion 6-cyl

  • 68,289 miles
I had just ha the oil changed at the Ford dealership in morrow, ga. Who always do and inspection to see if there are other services needed, which they found no one. Two weeks later on my way home the engine ran hot. As it turns out the water pump had failed because of plastic impellers that are in the workmanship. Call Ford in detroit to inquire and they informed me that there was no recall because of the problem. I'm not sure if other owners have had the same failure with this car or not, but I would like to know.

- Conley, GA, USA

problem #491

Jun 212013

Fusion 4-cyl

  • 40,000 miles
The car on multiple occasions would suddenly stop and would stall out or not allow any acceleration. Battery would die while driving car would violently shake. Throttle body was replaced in the summer of 2013 in December of 2013 we started having similar problems again with the shaking and stalling out. The throttle body needs replaced for the second time in less then 1 year. No accidents occurred but I could see this leading to accident injury or even death if this occurred on a highway. Luckily we have always been on side roads when the engine has given out. Ford is aware of this issue on this model of car this needs to be addressed and a recall needs to happen I have read hundreds of reviews since I began having issues and almost every single one has the same complaint about the throttle body this is not fair to the consumers who might purchase this car unknowingly and risk their safety everyone else's safety on the road and pay out of pocket hundreds of dollars for a known defect!

- Braddock, PA, USA

problem #490

Nov 012013

Fusion 4-cyl

  • 71,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while attempting to accelerate onto the highway, the wrench warning icon illuminated as the vehicle stalled. The vehicle was towed to a private mechanic for inspection, who advised that the throttle body and engine gasket would need replacing. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 71,000 and the current mileage was 72,000. Updated 3/28/14

- Maywood , NJ, USA

problem #489

Jan 052014

Fusion 4-cyl Diesel

  • 36,000 miles
Car started to lose power and speed while driving. Pressing the gas barely made it go for a few hundred feet, then it died. On busy highway, but was able to make it to side street and push past a drive way. Restarted and was able to drive another couple of miles. After about 1.5 hours of waiting, it died 2X while driving about 2 miles home. This has happened before (a couple of years ago) to this same vehicle (taken to dealer at least 2X for the problem). Based on what I read today online, it sounds like the "throttle body". trying to get the car to the dealer tomorrow.

- Honolulu, HI, USA

problem #488

Dec 222013

Fusion 4-cyl

  • 20,970 miles
I was stopped at a traffic light and when the light became green I proceeded to turn right through the intersection. After driving about 25 yards the car lost almost all power and the engine began to vibrate. The car moved forward in a jerking manner with little power (10%). all the dashboard indicator lights came on and then went off except for the wrench light which stayed on. I shut the engine off and waited about a minute before restarting. All indicator lights were off and the engine was vibrating and jerky while driving the first few feet and then all went back to normal. I am very concerned that I would be in a dangerous situation if this were to happen on the highway at a high speed.

- Houston, TX, USA

problem #487

Dec 162013

Fusion 4-cyl

  • 65,300 miles

A D V E R T I S E M E N T S

My 2010 Ford Fusion stalled many times last weekend. I pulled the car over to the side of the road, put it in park, and turned it off and back on, and it ran fine to get me home. I had no further problems with it until today, roughly a week later. It stalled on me twice at speed, and I had to pull over, turn it off, and restart the engine, upon which it ran fine. Each time it stalled, the wrench icon lit up on the dashboard after it stalled, but did not stay on once the engine was restarted. Today after the third stall, I noticed the car was kind of jerking as I pulled it to a stop, but as I pressed the gas nothing happened. I was told by Ford that this is the throttle position sensor (tps). This switch almost got me killed in heavy traffic more than once and it's a matter of time before someone get killed because Ford has yet to recall this part!!!

- Lancaster, TX, USA

problem #486

Dec 092013

Fusion

  • 83,500 miles
Was driving about 40 miles per hour when the car started to stall as if it was running out of gas and wrench light (check engine) came on. Pulled over to side of road and car began to violently shake. Turned the car off, waited a minute, turned it back on and was able to drive it. Two days later, driving about 25 miles per hour, exact same thing happened. Four days later, 55 mph, same thing. It is now at the Ford dealership and they are unable to find code. Code was previously found as P2112 throttle actuator stuck open. I explained what was going on, the previous code, and that I have seen hundreds of complaints online about the same experience. Apparently they cannot just replace the part if they don't experience it themselves, at least not to be covered by extended warranty. Would appreciate a recall. Dangerous to drive this car with my 11 month old in it.

- Pasadena, MD, USA

problem #485

Dec 182013

Fusion

  • 18,176 miles
Yesterday, 12-18-13 while driving at approx. 65 mph on highway car throttle stopped responding and went into rough idle. Did same thing 4 times and I narrowly escaped being rear ended. Had to get to side of road and turn off engine. After letting car set for approximately 2 minutes car restarted and seemed to run fine until the next unpredictable incident. Today 12-19-13 on way to dealership pulled into traffic and was almost broadsided. Almost being killed 4 times in 24 hrs. Suggests a major safety issue. Dealership was aware of problem as soon as I mentioned it indicating this was not first time. Dealership fixed issue even before discussing price as they said I could not drive car if this part was not replaced (again indicating a major safety issue that they were already aware of). According to NHTSA action # PE13003 this complaint has been under investigation since Feb. 21, 2013. I feel this issue needs to be addressed before it leads to fatalities. Called Ford customer service on this date and was given very little assistance on the issue other than they would report it for internal investigation. Feel that an immediate recall should be issued.

- Haines City, FL, USA

problem #484

Sep 282013

Fusion

  • 55,000 miles
My car, 2010 Ford Fusion SE, has now stalled on me three times with in the matter of 3 months. The first time it stalled I was pulling onto a main road and taking a left, having to cross both lanes and it stalled as soon as I tried to accelerate across both lanes, I barely made it across both lanes to pull over and get out of the way. The second time was similar except I was taking a right onto a street and could pull right over. The third time it stalled on me I was driving approx.. 50mph over a bridge and had to pull over where the traffic was coming onto and off of the highway and thought I was going to get hit. My car is not paid for and now I need to spend almost $400 right before christmas... I can not believe this isn't a recall after reading over 600 similar situations... if this were to result in an injury or fatality would that make it a recall??

- Norton, MA, USA

problem #483

Dec 132013

Fusion 4-cyl

  • 52,110 miles

A D V E R T I S E M E N T S

Was pulling out of my road which is in a bad curve, so you need acceleration. The car lost all power, and was stuttering. Wrench light on and still running just a bad stuttering. Car barely misses me in the curve because I don't have enough momentum to get out of the road. I cut the car off and restart it, and it acted like it did not want to start but finally did. Thank god. Drove it back in our road and parked it. Scared me bad. This is the only issue I have had with this car. But if I had known about it I would not have bought. Over $400 estimate to fix throttle body. Very upset this car has 52000 miles on it.

- Statesville, NC, USA

problem #482

Sep 122013

Fusion 6-cyl

  • 73,521 miles
Driving down the interstate and the car jerks and then decelerates, cannot push the gas as it will do nothing, the transmission light comes on and you have to pull over shut the car off and let it sit for a minute and crank it back up. This happened only once at first, however, now occurs very frequently during interstate driving. So I called the Ford dealership, to get a price check on the part as computer threw code P2111, who advised that this is a common issue with this car and cannot understand why Ford has not done a re-call on the throttle body issue. I really think someone needs to do something about this before someone gets seriously hurt or killed from their vehicle just deciding it wants to decelerate while driving.

- Lexington, NC, USA

problem #481

Dec 032013

Fusion 6-cyl

  • 103,000 miles
First incident - I pulled out onto a main street & the motor cut out. Also when I was on the interstate (going to work) was going about 65 mph...and the motor cut out. I had to pull over on the berm of the road- shut the car off & restart it. This is very dangerous as I cannot tell when it will shut down & where I am at on the highway...& if I can get off the road before someone hits me! this has happened a total of 5 times now & I am afraid to drive it for fear of getting hit by another car! (a wrench shows up on the instrument panel each time this happens!)

- Mineral City, OH, USA

problem #480

Dec 032013

Fusion

  • 43,000 miles
While traveling on the local highway, the car lost power and started to shake. The service and check engine lights appeared on the dashboard. Luckily it was not rush hour and the traffic was light. After pulling off of the road, I was able to turn off the car and back on. The engine appeared to operate normally. The incident happened again a few miles later. This time the check engine light remained on after the restart. I was able to successfully drive the car to the local dealership. The dealer stated that the throttle body needed to be replaced. Luckily I have an extended warranty and it only cost me $100, unlike some of the other folks who have reported the same issue. This could have been much worse if the traffic was heavier or if I was unable to get to the side of the road quickly.

- Langhorne, PA, USA

problem #479

Dec 262012

Fusion 4-cyl

  • 41,339 miles
Vehicle lost power when driving. The rpms went to about 1000 RPM (jumping up and down). This caused me to have to pull to the side of the road. After stopping and restarting the car the car drove fine. This happened a few times. Luckily I did not have accident. I brought the car in and diagnosed by Ford service on November 29 as faulty throttle body. The car has @ 41339 miles and this was not covered by warranty.

- Merrick, NY, USA

problem #478

Nov 262013

Fusion 4-cyl

  • 44,500 miles
Vehicle stalled and went into limp mode causing me to have to pull to the side of the road. After stopping and restarting the car the car drove fine. Car was diagnosed at a local Ford dealer with a faulty throttle body.

- Pewaukee, WI, USA

problem #477

Nov 212013

Fusion

  • 41,590 miles
Driver was driving vehicle home from work when the acceleration stopped working while she was driving. Driver stated that she heard a clunking noise when the acceleration stopped working that sounded almost like the vehicle was running out of gas, only the tank was full at the time. Vehicle was towed to Ford dealership where it was determined that the throttle body had failed.

- Atlanta, GA, USA

problem #476

Nov 232013

Fusion

  • miles
Saturday afternoon on 11/23/13 we were driving 57 mph when the car buckled and the little wrench came on. We were barely able to get off side of the road since there was a ditch beside us and we were on a state route so there were cars coming towards us and vehicles behind us. We waited a few minutes started the car and headed on our way. Later on that same day around 10pm the car did the same thing and we had no power while trying to accelerate in the middle of the night and the little wrench comes on. This time there was less traffic at night so we were able to somewhat get off the road. Again we sat there for awhile, started it back up and headed straight back to our house. Since we know what the problem is already due to my wife having the same make, model, year of the car and her own mother having to replace the same thing. The dealership said it was the throttle body that needed replace. We are able to call the same dealership that my car was originally purchased from the same place where my wife got her car from and get the part needed. My wife's story with her car is a bit more intense while I was driving on the highway of 70 mph the car buckled and lost all power and cars were flying by almost not allowing me to get off the side of the road. Almost got into an accident because of it. If they really want me to be a happy Ford customer I would hope they would recall this knowing peoples lives and safety are at risk when the car loses all control while driving. Only time will tell if I have to come back and voice another complaint. I come from a family of Ford owners and I'm thinking it will stop with us.

- Pandora, OH, USA

problem #475

Oct 312012

Fusion 6-cyl

  • 31,000 miles
I purchased a 2010 Ford Fusion sel with 29,493 miles. I had under 2,000 miles when I began having trouble. This day I had only driven about six miles from home when I came up to a stop sign. While trying to accelerate, around 15 mph, the wrench light came on and I lost all power, the engine dropped speed rapidly bucking, surging and chattering as if it jumped time. Since I had no power, I dropped into neutral and coasted on to the shoulder of the road. At that point, it would only go forward with the same symptoms, so I put it in reverse and backed onto a side road and turned it off. I turned the flashers on and called a tow truck. They took the car back to the dealership. I called the mechanic the next day, then after waiting 24 hours with no response, I called back again, and the mechanic said they couldn't find nothing wrong with it. I then spent hours on line looking for what might be causing these symptoms and found hundreds of complaints about the exact same issues determined to be a defective electronic throttle body failure (etb). I found out since the engine was off, and check engine light never came on, the computer reset itself so there was no code. Then I also saw a video of another Ford reacting with the exact same symptoms as mine and learned Ford has modified the design of defective etb. After citing what I found to my mechanic, he decided to replace the defective part with the updated, modified part number ds7Z 9E926 D. the car was manufactured January 2010 so by November 2013 the warranty was up by 10 months. ( 3 year or 36,000 miles). I paid the amount $285.36 in full on November 02, 2013. Regarding Ford, why are they ignoring to acknowledge this as a safety issue " if I had a tractor trailer behind me going 65 mph and my car lost all power with no brake lights" there could have had been a very different outcome.

- Lockport, NY, USA

problem #474

Oct 302013

Fusion 4-cyl

  • 55,961 miles
During the month of September, my car began suddenly shutting off while I was driving. This happened multiple times on the highway and surface roads. I would pull over, turn the car off and wait a few minutes. The car would work fine afterwards. I first had the battery checked which revealed a bad battery, I had it replaced. The car continued to have symptoms after the new battery was installed. I also noticed the stalling happened more when I filled the gas tank completely. I finally took the car back to the place I purchased it for diagnostics. I discovered that the throttle body was defective. I was told by a tech that the manufacturer had assembled new throttle bodies to replace the originals as the original throttle body did not work properly. Apparently, the intake was not opening/closing properly therefore the engine was not getting enough gas at times. The shop was able to pull codes from the previous stall events, P2111 & P2112. They replaced the throttle body assembly, ~ $300. I see many complaints regarding this issue and expect/hope a recall will be issued in the near future. As a side note, my ABS light was on as well. There was a known recall on the driver's side air bag assembly, shorted to ground. Ford replaced the air bag assembly at no charge. I hope this information is helpful.

- Richardson, TX, USA

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