Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
56,305 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 12 of 32)

« Read the previous 20 complaints

problem #405

Sep 062013

Fusion 6-cyl

  • 92,000 miles


As I was exiting rt. 35 to interstate 75, a major traffic interchange, my 2010 Ford Fusion died and I was forced to pull over to a very slim berm area to shut it off and start it back up again. It seems the throttle body was "stuck" and it had to be replaced. This was a very dangerous situation that I should not have been involved in due to something Ford knows is an issue with Fusion. Please encourage a mandatory recall so that lives are not lost! I was fortunate to not have caused an accident but someone else may not be so lucky. I would hope that Ford would not want any casualties on their conscious and would fix this known problem.

- Springfield, OH, USA

problem #404

Sep 122013

Fusion 4-cyl

  • 21,497 miles
Vehicle stalled during morning traffic. Pulled to side and restarted. Stalled again. Had to get car towed to dealership. Throttle body needed to be replaced.

- Houston, TX, USA

problem #403

Aug 242013

Fusion 4-cyl

  • 71,800 miles
10 months ago I purchased a so called certified pre owned car, on or about Aug 24th I was driving to work on a busy street at N approx speed of 40 mph when my car suddenly shut off, I was unable to pull over and was towed to the nearest dealer. After being in the svc dept for 4 days I was told the issue was fixed and charged a $100 deductible for nothing, as I was leaving the dealer I noticed my rpms acting up and before I drove off the lot I made it aware to svc advisor his response was that it was normal after the svc performed on my car and to continue to drive it. 2 weeks later I was on a 8 lane hwy driving at a speed of 65-70 mph and the same thing happened. I was in the middle off all lanes and was unable to get to the shoulder in a secure area. It was rush hour traffic and I was in extreme danger expecting a disaster to happen behind me. I stayed in my car and my roadside assistance arrived and took me to my dealer, a day later I was told it was the throttle body and that my warrant did not cover it and I would have to pay $600+ to repair, I asked the advisor to not touch the car that I would consult an attorney as I find it unfair to pay such a significant amount of cash for a so called certified car I purchased not even a year ago. Come to find out im not alone, there are many other issues with this car and something needs to be done by Ford asap.

- Vista, CA, USA

problem #402

Sep 012013

Fusion 4-cyl

  • 68,700 miles


I was traveling on a two-lane paved road in a 50 mile an hour zone when I felt the car start to decelerate. I pushed on the gas pedal but nothing happened and the car continued to slow down. I was able to pull over at the intersection of a side road where I shut the car off. I started the car back up and proceeded out into the main road. Less than a mile down the road the car started to decelerate again and I turned onto my street and coasted to a stop. Both times the check engine light and the wrench icon on the dash came on. When I had the cause of the check engine light diagnosed, I found out that the car's throttle body had failed. I could only order the part through a Ford dealership and the closest one is 40 minutes away from me.

- Woodsville, NH, USA

problem #401

Aug 212013

Fusion 4-cyl

  • 51,500 miles
Due to the failure of the throttle body, the car engine quits at various speeds or will not accelerate and stalls with on coming traffic. When this happens, the cars power brakes and steering fail to work creating a very unsafe event. Ford has had hundreds or thousands of problems with this according to the local dealership, if fact they have several cars waiting for parts (throttle body) to repair in their back lot. I have been promised by Ford customer service the part would be shipped for over three or four weeks, but they have shipped none due to the manufacture on back order or putting the parts in "new" cars to sell. We have no choice but to keep driving the vehicle doing this time. Ford refuses to provide a rental car since my car is "out of warranty", in the mean time, they will not ship the part to repair. If, according to the dealership, they are having this problem with multiple models, why has this not be a recall by Ford to fix or furnish a replacement while they can't send the part to fix the safety problem. (when the car quits at 35-60mph in traffic, this is a safety problem.)

- Springfield, MO, USA

problem #400

Aug 142013


  • 26,000 miles
The car stalled out completely during driving, no power was left to drive with, luckily it was in a quiet street!!

- The Woodlands, TX, USA

problem #399

Aug 092012


  • 80,000 miles


The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 40 mph, there was a complete loss of engine power without warning. The vehicle was coasted to the side of the road where the engine was turned off. The engine was restarted after several attempts and the vehicle resumed normally. The failure recurred seven times. The vehicle was not diagnosed or repaired. In addition, the rack and pinion failed. The vehicle was repaired by an independent mechanic. The manufacturer was not notified of the defect. The approximate failure mileage was 80,000. The VIN was not available.

- Charlotte, NC, USA

problem #398

Sep 122013


  • 110,000 miles
I was driving home from work when my car stalled and a wrench light came on. I immediately pulled over to the side of the road, turned the car off and on, and drove to my mechanic. He drove around to try and re create the problem. After 100 or so miles it happened again and it turned out to be codes P2111 and P2112 which turned out to be throttle body codes. I had to pay to get the throttle body replaced because it is not covered under any warranty and is not a recalled part.

- Bushnell, FL, USA

problem #397

Sep 052013

Fusion 4-cyl

  • 42,500 miles
While traveling on Ohio route 306, the car lost all throttle power abruptly, in heavy traffic. Due to the failure of the throttle body, I went from 45 to zero on an incline with many cars behind me honking. I restarted the car but while the engine was running I had no throttle power at all. Ford does not see a problem here and said it is not a major issue. Had my daughter been driving and this happened to her, I would have been concerned for her safety with the heavy traffic and dangerous conditions getting out of the vehicle. Though I was not as concerned for myself, the failure put me in an extremely vulnerable and dangerous state.

- Aurora, OH, USA

problem #396

Sep 082013

Fusion 4-cyl

  • 64,400 miles
While traveling on I64 Sunday September 8th on the way home from williamsburg, my car, while in a lot of heavy traffic on the interstate, stalled and the " wrench " light came on. Luckily I had good control of the car to pull off the interstate. The car lost all power and wouldn't response to throttle input. The car was shut off and after 10 minutes, attempt to restart car which was successful. Car run normally for about 140 additional miles, then stalled to low power and lack of throttle response yet again. Turning off and then turning back on was unsuccessful in getting the vehicle to run normal again. Tow truck was called and vehicle towed to local Ford dealership. Was informed that the throttle body was the culprit and was on backorder. If this is a known problem, why are people being put at risk for serious injury or death, without being informed of the potential of probable stalling.

- Grottoes, VA, USA

problem #395

Sep 082013

Fusion 6-cyl

  • 66,225 miles


Driving vehicle and the engine starts surging and fails to response to gas pedal movement. The dtc code displayed two days later with code reader connect pre-failure was P2111.

- Garden City, MI, USA

problem #394

Sep 102013

Fusion 4-cyl

  • 49,303 miles
Drove off from work and shortly after I noticed the car slowed down and started to vibrate and finally lost power. I was able to pull over, I turned off car then tried to restart but it did the same thing. I then decided to shut it off again and give it more time surely after a few minutes it seemed to be fine but right before getting home it happened again. Husband drove to autozone and had a diagnostic check and results were..."trouble shooting problem from auto zone code P2111 the throttle actuator control system".

- San Antonio, TX, USA

problem #393

Aug 302013

Fusion 4-cyl

  • 39,000 miles
Second engine/power train failure within 4,000 miles of vehicle 36 month, 36,000 mile warranty expiration (first failure was a total power loss at high way speeds within 1,000 miles of warranty expiration). Vehicle suddenly began jerking, shuttering and hesitating upon first acceleration. Ford evaluated mass flow sensor to be faulty and replaced at $425 cost in addition to $50 rental car. Upon consultation with Ford customer service, no costs were covered or reimbursed. My wife often travels alone with my children, so we purchase new cars specifically to avoid such break downs and maintenance problems. We paid cash for this vehicle, and could buy a new BMW 760il tomorrow free and clear. Instead, we bought a Ford Fusion to show support for the american auto industry. Understand that mechanical failures happen, but very disappointed with Ford customer service for not reimbursing or issuing recalls for these known manufacturer defects occurring on essentially new first owner cars < 40,000 miles. Will never buy a Ford again.

- Washington, DC, USA

problem #392

Jul 132013

Fusion 4-cyl

  • 37,000 miles
While driving on the highway, vehicle experienced immediate, sudden and complete loss of engine power (engine would not respond to throttle depression and remained at idle) with associated yellow maintenance wrench illuminated on instrument cluster. Driver had to execute a dangerous decelerating 4 lane change to stop vehicle on a limited and narrow shoulder. After restarting vehicle, the light disappeared, and the vehicle was able to be driven before same mechanical failure occurred after 1 mile. Vehicle was driven 10 miles to nearest Ford dealer at slow speeds and back roads. Power loss occurred approximately 8 more times while enroute to dealer. Extremely dangerous and insidious mode of failure without warning. Could have easily resulted in a fatal crash if it had occurred during a highway merge or crossing traffic situation. Conspicuously convenient timing of failure 2 months and 1000 miles after warranty expiration. After dialogue with Ford customer service, Ford did not reimburse or cover any of repair costs.

- Washington, DC, USA

problem #391

Aug 072013

Fusion 4-cyl

  • 70,000 miles
Was driving on a state road going approximately 40-45 mph. Began to accelerate to go up an incline and then engine sputtered and then shut off. Same thing happened a week later going about 5-10 mph while accelerating from a stop sign on a residential street. Took the car to the dealership and the problem was a bad throttle body which was replaced.

- Cheshire, CT, USA

problem #390

Sep 082013

Fusion 4-cyl

  • 63,183 miles
Wrench light came on the car slowed down shake bad and no throttle response at all, had it towed in for service and was told it was a throttle body assembly failure, not covered under power train warranty.

- Dover, KY, USA

problem #389

Sep 032013

Fusion 6-cyl

  • 48,000 miles
It first happened on Tuesday September 3, 2013 while driving on a main road returning to my home. The speed was 50 miles per hour and all of a sudden a wrench tool light shines and my car just slows down to 5 miles and then stops. Luckily it was late at night and I was in the right hand lane and could turn into a driveway of a car wash. It was a scary thing and I was all alone. I turned off the car and sat for a minute and then turned it back on. I was able to go 1 mile to my home and park the car. I thought it might be a fluke. I didn't drive it again until Thursday when it occurred on the same street close to the same place. I was almost rear-ended by a car behind me. On Saturday, I was traveling the toll road and going 65 miles per hour trying to get to a bible study when it just slowed and quit. I had numerous cars roaring around me. I stopped the engine and started it again. It did it 3 more times before I got to my location. After my meeting I went directly to my Ford dealer. I had to rent a car from the airport because their service was closing and they couldn't start on it until Monday (today) September 9th. I found out it was the throttle body and that it wasn't covered under my power train warranty. With my senior discount it is costing me $595.84. I have only had this card for 16 months. It had 39K miles on it when I bought it. Now I see this thing has happened to many more cars. When is it going to stop? Ford must do something about this.

- Laguna Woods, CA, USA

problem #388

Sep 062013


  • 50,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 70 mph, the vehicle began to decelerate independently. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 50,000.

- Cincinnati, OH, USA

problem #387

Aug 272013


  • 27,500 miles
I was travelling on an interstate doing 70 miles an hour when my car made a bang and I lost all throttle response. The car was running, seemed to go into neutral but pressing the gas pedal did nothing. I was able to cost over 4 lanes dodging traffic to get to a spot where I could come to stop. After turning off the engine and restarting everything went back to normal. Now just over a week later it happened 3 more times in 1 day. Doing research it seems this is a common complaint from Fusion and escape owners. It also seems there may be an investigation under way as to whether this should be a recall issue. Now if Ford was to fix this it would be 1 thing, but after almost killing me on the interstate I now have to fork over $400 to the dealership because even though my car is several thousand miles short of the 30K mile warranty, the 3 year stipulation on my warranty ended less than 3 months ago.

- Lafayette, LA, USA

problem #386

Aug 212013


  • 54,000 miles
Upon accelerating from stop at city intersection to 30 mph, car suddenly lost all acceleration. Coasted into nearby lot. "wrench" light on. Turned car off. Luckily, no car had been approaching from rear, and this was before entering ramp to busy 60 mph highway. Car ran, as if normal after re-starting, wrench light out. Drove 15 miles to dealer service shop. Shop performed Ford's throttle body test procedure and verified throttle body had failed. Shop replaced electronic throttle body assembly; car at 54,000 miles. From researching, see that this a prevalent issue with increasing rate of occurrence (a top 5 car complaint over past 90 days). Given the apparent incident rate, intermittent nature, and odds of occurring with sudden surprise in traffic moving at speed, clearly presents a hazardous condition and compromises safety in otherwise normal driving circumstances. Evidently problem occurs within predictable range on odometer, which probably indicates some manufacturing defect leading to premature failure. Along with the resulting safety risk exposure, this does not reasonably meet automotive consumer expectations for the equipment and technology. As more vehicles go through this mileage range, may become epidemic with increasing odds for bad outcomes. Wanted to add my event to the list; maybe can save someone else potential serious accident and injury. To this point, the car seems good otherwise, but this item needs to be taken seriously and by all rights get remedied in a proactive manner.

- Owensville, IN, USA

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