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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 23 of 35)

« Read the previous 20 complaints

problem #253

Jul 042013

Fusion 6-cyl

  • 52,325 miles

A D V E R T I S E M E N T S

2010 Ford Fusion: Going down the freeway at 70 and then all of a sudden started losing power, no acceleration and down to 55 at which time I was able to get to the side of the road before it died. I let it sit a couple of minutes and tried to start it - started fine. The Ford garage put it on the diagnostic machine but I was told because the check engine light did not come on there was no memory to show what may have happened. It ran fine for about two weeks and then the same thing happened. Took it back to Ford - but was told again - nothing they could do because the diagnostic does not show what the problem is. After my own research on the web I have found that this is probably a problem with the throttle body assembly and that Ford knows about - but my local garage does not want to fix it without knowing for sure that is the problem. I feel very unsafe in this vehicle - maybe the next time I will not be able to get off the freeway/road before it completely stalls.

- Shasta Lake, CA, USA

problem #252

Jul 122013

Fusion 6-cyl

  • 47,703 miles
Three times, the car hesitated and nearly stalled, then would not accelerate normally. It was stopped and restarted and was able to be driven home but traffic was disrupted on a major thoroughfare and very scary. When we took it to the dealer, they said it was a throttle body problem and was unsafe to be driven home. Unfortunately parts are back ordered and we are without a vehicle because they said it is unsafe to drive, as is.

- Huntington Woods, MI, USA

problem #251

Jul 012013

Fusion

  • 61,000 miles
I was driving down the highway at 70 mph and my car stalled. The wrench symbol lit up and my check engine light came on. I pulled over, shut the engine off, and started it again. It happened again about 5 minutes later, and has continued to happen several times.

- Rochester, MN, USA

problem #250

Jul 222011

Fusion 6-cyl

  • 64,233 miles

A D V E R T I S E M E N T S

Pushed accelerator with no response above idle.

- Cumming, GA, USA

problem #249

Jul 062013

Fusion 4-cyl

  • 100,000 miles
Car engine unexpectedly jerked and rpms locked at 1000 no matter what was done with gas pedal. Did not recover until turned off and then on. Repeated over the next several days. Also engine would stall when trying to idle. Resolution was replacement of faulty throttle body assembly.

- Point Pleasant, NJ, USA

problem #248

Jun 292012

Fusion 4-cyl

  • 50,066 miles
Driving in heavy traffic the car lost power going up a hill, as if the gas pedal had been disconnected. Luckily I was able to avoid being hit and pulled out of the way. After a few minutes the car did start again but the shifting is strange and it dies a lot. I called Ford dealership and they stated it was probably the throttle body as they had been replacing them left and right. This would not be covered by any warranty and would cost around $500. I then had a private mechanic look at it. He drove it around and the car died on him 3 times in this one trip. So after checking...he confirmed it is the throttle body but the part is on a national back order and would take up to 6 weeks. The manager of the service department at the Ford dealership is very aware of the problem with the Fusion and advised me to contact Ford corporate. I did and their response to the problem was "we apologize for the inconvenience this may have caused you.we highly recommend that your vehicle be inspected by your servicing Ford dealership to determine the cause of any symptoms your vehicle may be experiencing. They have factory trained technicians, comprehensive service information and specialized equipment to help diagnose your vehicle." Right, more money for them. Someone needs to do something about this before someone gets hurt in an accident. Ford needs to stand behind their product. It's obvious by the national back order that there is a problem somewhere.

- Clarksville, AR, USA

problem #247

Feb 132013

Fusion 6-cyl

  • 83,000 miles

A D V E R T I S E M E N T S

Loss of power at highway speed. Vehicle decelerated and would only idle. Wrench symbol lit. Shut car off restarted and car was ok until next incident. Failures became more frequent including failures in rush hour highway traffic. Additional failures occurred at slower speed. Diagnostic at the dealer was a throttle body failure.

- Belleville, MI, USA

problem #246

Jul 102013

Fusion

  • 53,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle lost power and stalled without warning. The failure recurred twice. The vehicle was not taken to the dealer for inspection or repairs. The VIN was not available. The failure and the current mileages were 53,000.

- Cottonwood, CA, USA

problem #245

Jul 082013

Fusion 6-cyl

  • 44,200 miles
The morning of July 8, 2013 I was driving at approximately 70 mph on a major interstate (with construction) when my car stalled. My check engine light was flashing and the throttle control/transmission wrench flashing. I at least had enough momentum to go about 100 feet to where there was a shoulder that they were not doing construction on. I ended up shutting my car off and waiting a few seconds. I then turned my car back on to see if it still had the problem. Everything appeared to be working fine. I ended up getting back on the interstate and about 5 miles down it happen to do the same thing. At this point I got off the freeway ' shut my car off again. This time I turned my car back on and my check engine light was still flashing. I was about one mile from a Ford dealership. I took it there and found out that it was throttle body. The part is on back order and the dealer ship will not receive the part for 7 to 10 business days. This doesn't include the days that it is going to take them to install the part. I am nervous to drive my car even after this part is fixed. I was driving at 70 mph and could of easily got into an accident with all the construction that was going around. I hope that Ford takes these complaints serious and takes some action. Someone can get seriously hurt with this issue and I hope it doesn't take that for Ford to take action!

- Lakeville, MN, USA

problem #244

Jul 082013

Fusion

  • 47,500 miles
As I was driving on the hwy, the car would not accelerate and died, except the power was still on. I was unable to accelerate and had to put my flashers on and pull over, although this hwy doesn't have a shoulder, just a grass median. There is a curb so I was still forced to just come to a stop in the middle of the hwy but luckily I was able to get in the left lane. As the car comes to a stop, it shakes. I have to turn power off by turning key, then turn key to start car again. It turns over a couple times, then starts and I'm able to drive again. It did this again 2 more times while driving that same evening. The next day, nothing, then the third day, same thing. Now the check engine light is on and remains. Of course when this happened each time, I was on the hwy and had my kids in the back seat, ages 7 and 9. I mostly feared not being able to start the car again as I was unaware of what the issue was at first. After research and using a diagnostic tool, I have learned it is the throttle body. Please provide recall instructions so that I may be able to get this repaired at no cost to me asap. Thank you.

- Roanoke, TX, USA

problem #243

May 012013

Fusion 4-cyl

  • 42,000 miles

A D V E R T I S E M E N T S

Driving along and vehicle goes into limp mode. Cannot accelerate. Pull over turn off car and restart. Car starts up and runs fine until it happens again which has happened several times now and more frequent. Can't afford to pay dealer so I have to but the part and install it myself. No codes show up just a wrench. Talked to the dealer and they are very familiar with the problem and told me what to replace but if I take it to them they will charge a fee for the diagnostic even though they know what the problem is, then they charge another fee for replacing the part.

- Fresno, CA, USA

problem #242

Jul 092013

Fusion 4-cyl

  • 73,017 miles
Traveling in center lane of five lane expressway, I-85 in atlanta. Car suddenly lost power and starting shaking, drifted over through traffic to curb and shut off. There were multiple warning lights on but when I cranked it up it ran ok again for several miles then did it again. This happened a total of four times on my 38 mile commute home.

- Auburn, GA, USA

problem #241

Jul 092013

Fusion 4-cyl

  • 47,700 miles
As I was driving the car the engine lost power and the check engine light and wrench light came on this happened at least 10 times in a 24 mile drive (to and from work) auto zone says it is the throttle body sticking. I went to carcomplaints.com and my car is not the only 2010 Fusion experiencing this issue I feel Ford needs to recall these vehicles and fix the throttle body before someone gets killed.

- Syracuse, NY, USA

problem #240

Jul 022013

Fusion

  • 66,300 miles
I was stopped at a light when trying to accelerate through the intersection the car acted like it was getting no gas. It was a rainy day and I assumed the undercarriage had gotten it wet. I stuttered through the intersection and was able to pull the car over and stop the car. After sitting for 5 minutes I was able to restart the car and get off the road into a parking lot. I then let it sit for an hour and was able to make it home the 10 miles without incident. I drove the car for 2 more days without incident, then on 7-5-2013 during a 30 mile trip it did the same thing. Stopped at a light and suddenly the car acted like it could get no gas. We parked it for an hour and made it home. The following day when trying to take it to the dealer, car would speed up and slow down on a sidestreet! was a scary 2 mile drive to the dealership. After 9 hours they figured out it was the "throttle arm". after the diagnosis I find that this is a common issue with my 3 year old car. I bought the car new, and having to spend $427 to get this fixed is ridiculous. There should be a recall on this part.

- Dearborn Heights, MI, USA

problem #239

Jun 252013

Fusion

  • 63,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 55 mph the vehicle decelerated. The failure occurred three different times intermittently. The vehicle was taken to the dealer for diagnosis. The technician stated the electronic throttle body would have to be replaced. The manufacture was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 63,000.

- Porter, ME, USA

problem #238

Jun 302013

Fusion 4-cyl

  • 56,000 miles
We lost all acceleration while pulling out of the store parking lot. We turned off the car, started it up again and it did the same thing while turning left into our neighborhood. Luckily no traffic behind or oncoming while making these left turns. We got it to the dealer and they said it was the throttle body, not under warranty, not on recall, advised against driving our car, did not have a car for us to drive, would not pay for a rental, and the part was on nationwide back order for a month! we called Ford customer service told them our situation (my wife is six months pregnant without a vehicle for a month). They agreed to pay for a rental car and put us on an expedited list. However, we have yet to hear when that part is coming in.

- Elkhart, IN, USA

problem #237

Jul 062013

Fusion 6-cyl

  • 45,500 miles
Engine appeared to cut out at 2 different instances today. First time was when turning right out of the neighborhood and the 2nd time was when merging with traffic. In both cases, the car lost all power and did not seem to even coast well. I had a blinking wrench on the dash and was lucky to have not been in an accident. Car was able to restart after pulling to the side of the road and putting it into park. This has been a sporadic ongoing issue for the last few weeks and will eventually cause an accident unless it is fixed.

- Austin, TX, USA

problem #236

Jul 022013

Fusion 6-cyl

  • 70,360 miles
I started to pull into an intersection after getting the green light and the car suddenly lost acceleration. I let off the gas and tried again and the car vibrated a little and rolled to a stop in the middle of the intersection. I put it in park and turned it off and back on and it started and pulled away another 50 feet before it happened again. I was able to coast out of the way of traffic. It was towed to a Ford dealer and they replaced the throttle body the next day. After leaving the shop it had one jolt during acceleration but no further issue that day. The following morning I tried to start the car and it had no electrical power at all. They still don?T know what the issue is.

- Jacksonville, FL, USA

problem #235

Jun 102013

Fusion 4-cyl

  • 56,000 miles
June 10th, 2013 the car decrease from 45 to 5 miles while making a left hand turn crossing two lanes of on coming traffic. Wrench light came on. I switched off car and restarted. Light disappeared. We put a call into dealership service department and reported to Ford motor. No reply back from stamford dealership. Light did not come back on and I was able to drive car home.

- Norwalk, CT, USA

problem #234

Nov 142012

Fusion 6-cyl

  • 62,000 miles
Was accelerating to enter freeway when engine went to idle and car began to slow down. Pulled onto median and tried to rev engine but no response. Turned engine off and back on and the car drove fine for a few minutes before exhibiting same behavior. This time pulled off freeway and waited for someone to come get the car. After 30 minutes or so we tried the car again and it drove fine all the way to the dealership. Once there they determined that the throttle body was bad and charged us quite a bit to replace it.

- Pearland, TX, USA

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