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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 24 of 35)

« Read the previous 20 complaints

problem #233

May 242013

Fusion 4-cyl

  • 104,000 miles

A D V E R T I S E M E N T S

2010 Ford Fusion SE wrench light comes on and the car stops driving on the highway, street and in an intersection. The wrench light comes on and the car loses its acceleration completely. The car will start to stall and shake.the dealerships can't find out why this is happening. Ford will not call a recall for this issue and Ford stated the part for this vehicle is on back order with no eta. I'm not the only person with this known issue. If you google the wrench light you will see a number of 2010 Fusion owners have this problem. This problem is growing at a rapid rate and Ford has yet to do anything about this situation. What will it take for someone to get killed before Ford Motor Company take this issue serious.

- Cincinnati, OH, USA

problem #232

Jul 032013

Fusion

  • 75,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle independently engaged into limp mode while driving 70 mph. The vehicle became resistant to acceleration attempts and was powered off. The vehicle resumed normally once restarted. The manufacturer was made aware of the failure. The vehicle was not taken to the dealer to have a diagnostic or repairs performed. The failure and current mileage was 75,000.

- Macomb, MI, USA

problem #231

Jun 152012

Fusion

  • 35,800 miles
As I was driving at approximately 40 mph on a busy 4 lane highway, and my engine lost all power. It slowed to about 3 mph and would not accelerate at all, nearly causing a major crash. I had to proceed for a distance to find a place to pull off the road. I turned the car off for maybe 5 minutes then restarted the car and it seemed to be over the problem. I contacted the local dealer and was told it was the "throttle body" that was causing the problem and they did not have any on stock since they have been repairing other vehicles with this part... the problem has happened 3 more times now and because it is a safety issue I need to replace the part myself and not wait for Ford. My car has now passed 36,000 miles and is not covered by warranty.

- Irwin , PA, USA

problem #230

Dec 142012

Fusion 4-cyl

  • 34,657 miles

A D V E R T I S E M E N T S

Driving on my way home. A wrench light illuminated in the dash and the car lost it power instantly. Slowing down to a complete stop. My latest incident was much scarier. I was on the cross island parkway in the bronx going with the traffic. Thank god I was in the shoulder, it happened again. The car was going about 60 mph and the same thing happened. I was able to get on the shoulder with out anyone running into the back of me. The car came to a complete stop and was jerking like crazy. I turned it off and it started back up and I went from bronx NY to eastern long island scared as hell in the right lane just in case it happened again. And there are other times as well.

- Medford, NY, USA

problem #229

Jul 032013

Fusion 4-cyl

  • 63,000 miles
My daughter was returning from a vacation in northwest Florida and was driving through opp, Alabama, when her 2010 Fusion starting jerking badly. The check engine and throttle control warning lights came on. She pulled over, turned the engine off, waited a few minutes, and restarted. As soon as she put in gear, the car starting shaking and she was unable to accelerate. She had to have the car towed to a Ford dealership in elba, Alabama. The problem was diagnosed as a bad throttle body. She was informed the part was on back order and that it could take a couple of weeks to receive. With no other option, she was forced to rent a car to continue her trip home. The rental car options were slim and it appears this episode will cost her almost $900 including rental car costs (with a $200 one way fee). This doesn't even include the costs to return to the dealership to pick up the car when it's repaired. Based on researching and the learning of many other similar experiences that other Fusion owners encountered with the exact same problem, it is clear Ford has a defective part and should address with a recall.

- Louisville, KY, USA

problem #228

Jun 242013

Fusion 4-cyl

  • 40,000 miles
While driving the vehicle would lose all power and would not respond to the acceleration pedal. It would require pulling to the side of the road and shutting the engine off for 3-5 minutes before being able to continue. This happened 7-10 times in the same day. The "check engine" light finally came on and stayed on. We took it into the nearest auto parts store who ran it through the computer and it was the "throttle position sensor" which required replacing the entire "throttle body". this nearly caused a wreck every time it happened.

- Trenton, GA, USA

problem #227

May 292013

Fusion 4-cyl

  • 82,000 miles

A D V E R T I S E M E N T S

Came off the highway and was waiting at a red light. Went to accelerate and the car would not go. The car did not stall but would not accelerate. Took to mike bass Ford in sheffield oh and they diagnosed that it was the throttle body. Took approx 12 days to fix. The dealership claimed that Ford had run out of the part.

- Elmore, OH, USA

problem #226

Jun 152013

Fusion 6-cyl

  • 51,000 miles
When driving on a highway, suddenly the engine seemed to lose power and slow down, and the wrench on the dashboard lit up. Switched the transmission to neutral and was able to pull onto the shoulder. Upon putting the car into park, the engine would race and slow down continuously. After turning off the car, waiting a few minutes and then restarting, was able to continue driving without incident for another hour or so. Wasn't able to extract any fault codes from the ECU later that day. Purchased an obd reader and was able to get error code P2112 next time the issue happened. Dealer refuses to cover the expense as I am out of the bumper-to-bumper warranty period, and the part is on backorder for weeks. Complained to Ford corporate who told me they would "likely" make an exception and to bring the car to the dealer to diagnose. Dealer confirmed the issue, called Ford corporate to confirm it would be covered and they denied it. Complete waste of my time, and shocking that Ford doesn't do a recall for such a dangerous issue. I'm lucky I didn't get in an accident any of the 5 times or so this has happened to me.

- Matawan, NJ, USA

problem #225

Jun 302013

Fusion

  • 63,000 miles
While driving at 45mph the car jerked and lost thrust. The wrench light came on and I coasted as far as I could get. The engine did not seem to be running so I turned the key off and waited 20 seconds or so and attempted to start the vehicle. The car cranked many times but then started back up and was fine for the next 5 days. The first time this happened I brought the car to the Ford dealer and was told that they needed to check it out. Two days later they still had not looked at it so I took the car back. 5 days later it happened again but I came to a stop just around a corner and was concerned about being rear ended. I brought the car back to the dealer a second time and this time they looked at it. They said that the throttle body had to be replaced and that I was lucky that they had just received a shipment that day. The service associate said that this is a common problem and that these throttle bodies have been on back order for weeks. I had to pay for the diagnosis but it seems that this service should be done as a recall since there are so many problems. This is also a safety problem.

- Cibolo, TX, USA

problem #224

Jun 182013

Fusion 4-cyl

  • 104,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 65 mph, the vehicle stalled with the illumination of the check engine light. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 104,000.

- Marion, OH, USA

problem #223

Jun 172013

Fusion

  • 67,000 miles

A D V E R T I S E M E N T S

My husband was speeding up to pass someone when the car lost power and stopped accelerating. The vehicle behind him almost hit him because the car slowed down so rapidly. We contacted Ford and they said it was the throttle body. They've had the car for almost 2 weeks-the part is on back-order.

- Agawam, MA, USA

problem #222

Jun 272013

Fusion 4-cyl

  • 53,500 miles
Car stalls while driving at any speed.

- Wixom, MI, USA

problem #221

Jun 292013

Fusion

  • 61,600 miles
I was driving my 2010 Ford Fusion on the interstate at approximately 65 mph when without warning the car began to jerk and decelerate. A wrench light came on. I was not able to accelerate at all. I was able to get the car safely off of the road at which point it shut off. Upon restarting the engine the car continued to jerk and the engine light came on. I waited approximately 10 minutes and restarted the car again. This time the engine light stayed on but the car was drivable and I was able to make it home. I had my car to the Ford dealership July 1 and was told that the car needed a new throttle body which the dealership said was on backorder. Upon learning this, I researched this issue on the internet and found that others have had this some thing happen to them. This is a major safety hazard and it needs to be corrected before someone is not able to get their car off of the road when this situation occurs.

- Saint Marys, OH, USA

problem #220

Jun 212013

Fusion 4-cyl

  • 48,000 miles
My wife was driving the car and it lost power and as she described "it started to buck". there was little response and the orange wrench light came on. She turned off the car and started it back up. The car was fine and a couple miles down the road the check engine light came on and it did it again. She turned the car off and started it again. She was able to get it home. I looked at it the following day and contacted my local Ford dealer. Speaking to a technician, he told me a diagnostic probably wouldn't bring anything up since the lights were now off and the computer had reset itself. On Sunday June 30th, 2013, I was driving approximately 55 mph when I pressed the accelerator to switch lanes and there was no response from the engine. The orange wrench light came on and my wife told me that that's exactly what had happened to her. Fortunately, there was little traffic and I was able to coast to a nearby parking lot. I turned the car off and let it sit for about 5 minutes. When I started it back up, it idled rough and quickly smoothed out. It sounds like there are many similar issues with the throttle body on this vehicle. I stopped reading after 55 reports all listing the same issue. A recall should be placed on this part since it causes a high hazard/major safety issue.

- Pawtucket , RI, USA

problem #219

Apr 172012

Fusion

  • 60,000 miles
My 2010 Fusion has a defective throttle body. I have contacted Ford about this issue and I get the answer that its my problem not theirs. I have been waiting for a part to fix this that has been on back order since April but of course this will be at my expense. I see that this problem is effecting hundreds of other 2010 Fusion and would like to know why this would not reach recall status? it also will accelerate on its own which in its self is a major safety concern.

- Georgetown , KY, USA

problem #218

Jun 242013

Fusion 4-cyl

  • 69,000 miles
While driving on interstate highway @ 70 mph with cruise control engaged, without warning, the cruise control disengaged, the engine decelerated suddenly, and the 'wrench' warning light on the instrument panel illuminated. I coasted to the shoulder of the road. The engine was running at very low RPM (500 - 600 RPM). The car shuddered while the A/T was in drive - the shudder stopped when the A/T was shifted to N or park. The engine speed did not respond to pressing the accelerator. Cut off engine and shut off all electric accessories. Car restarted and ran the remainder of the day. Incident repeated itself the following day at exactly the same location (and thus under nearly identical driving conditions - throttle, torque, speed, engine RPM, etc). I replaced electronic throttle body (etb) based on recommendations from mechanic, Ford dealer service desk, and numerous anecdotal accounts found on search of internet of nearly identical episodes with other Fusion owners. The etb I removed from the car had a uniform layer of dark combustion deposits on the butterfly.

- Fuquay Varina, NC, USA

problem #217

Jun 292013

Fusion 6-cyl

  • 62,000 miles
As I was driving to the store my car stalled, there was a complete loss of power. A wrench symbol appeared as well as the check engine light. After restarting the vehicle I was able to move another 200 feet before it happened again, repeatedly I would need to put it in park, shut off the vehicle and begin again. This has happened about 10 times since last night. I am not unable to safely travel to work or any other location due to this situation.

- Dublin, OH, USA

problem #216

Jun 272013

Fusion 4-cyl

  • 36,000 miles
I was driving down highway at 65mph when the engine jerked and car stopped accelerating. Luckily there was no one to the right of me so I was able to pull over. Once on the side of the road, the car started to jerk violently even while in park. I had it towed to a Ford dealership and was told the throttle body assembly was defective. I could have died!

- Andover, MN, USA

problem #215

Jun 272013

Fusion 4-cyl

  • 33,000 miles
While driving on a highway at about 45 mph the gas pedal stopped working. The car engine remained running but would not respond to the pedal. The car slowed and luckily could be pulled to the side of the road. When the car slowed to a stop it started bucking. After turning the engine off, the car was able to be restarted and ran ok for the rest of the trip to work. The car had the same failure on the way home from work and on the way to the dealership the next morning. The deal service has diagnosed the problem as a bad throttle body and that the part was on back order.

- Yorktown, VA, USA

problem #214

Jun 262013

Fusion 4-cyl

  • 64,270 miles
Since I have owned the car it would occasionally fail to start on the first turn of the key. The engine would crank for 5+ seconds until I turned the key to the "off" position, removed the key and tried again. It would always start on the second try... just recently (beginning of June 2013) I noticed my tachometer was going from 7000 to 4000rpm at stop signs and traffic lights but the car never stalled. On 6/26/13 after accelerating from a stop sign to about 30 mph the car lost power, the wrench light came on but the car did not stall. I gradually pulled off to the side of the road with my hazards on trying not to cause alarm to the vehicles behind me. I put the car in park, turned the ignition key off and removed the key for 10-20 seconds and restarted the car. Everything seemed to be ok so I drove the car home. On 6/27/13 I drove my car approximately 100 miles to my destination without any problems but on the way back I was 20 miles into my return trip and driving at approximately 65mph on the garden state parkway when I experienced the same exact problem from the day before (yesterday). This time I was in heavy rush hour traffic coming out of nyc. I was very fortunate to get to the shoulder of the gsp. Again I waited 10-20 seconds and restarted. The idle was rough for a few seconds but was fine after that so I merged back onto the heavily congested road. After another 20-30 miles the car failed for the 3rd time. This time I was able to get to the shoulder easily because I stayed in the right lane knowing a power loss was just a matter of time. I have been fortunate so far because the car has started back up and it was still daylight. My fear is traveling at night on a road without a shoulder which I do a lot and not getting it started.

- Brick, NJ, USA

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