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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,261 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 11 of 24)

« Read the previous 20 complaints

problem #279

Aug 222013

Fusion 6-cyl

  • 30,000 miles

A D V E R T I S E M E N T S

Was traveling on 696 in detroit area at 70 mph when my 2010 Ford Fusion suddenly lost 'power' to the power train, it lost all velocity and the ability to accelerate. It went from 70 mph to 0 mph in seconds! I have never been so scared for my life as I was at that moment watching cars 'jump' lanes to avoid rear ending me due my sudden loss of power. I thank god I was able to cross multiple lanes making near the shoulder as the vehicle came to a stop! the engine was still running but list ability to move. Dealership charged $600 to repair my vehicle which was 2 weeks out of warranty with 30,000 miles! when asked what happened the service manager said sometimes parts go bad. After reading about the issue, it sounds bigger problem than that. Let me know what info you need.

- Troy, MI, USA

problem #278

Nov 192013

Fusion 6-cyl

  • 58,655 miles
The problem I am about to describe has happened twice within 5 days. Traveling down the interstate sudden loss of power with no response from the throttle. Yellow wrench light came on RPM's went to 1000 each time. After pulling over and shutting the car off and then restarting the engine bounced and coughed and then ran normal with no yellow wrench. I have called Ford and will have the problem taken care of tomorrow. How come they all know it's a throttle body problem but Ford is not addressing the safety issue with customers. It is all over the internet an obvious known problem. Toyota got killed for sudden acceleration but Ford does nothing for sudden loss of power.

- Overland Park, KS, USA

problem #277

Nov 162013

Fusion

  • 51,997 miles
I was on an on ramp on the way in to work in the morning when my vehicle lost propulsion. I was accelerating and then the accelerator became unresponsive and the engine idled roughly between 750-1000 RPM. The 'wrench' light came in and I was able to roll to the side of the freeway. I turned off and restarted my vehicle and the malfunction had apparently cleared as the issue has yet to return, but will. I say 'will return' because the exact same thing happen 23sep while on the freeway traveling 35mph during morning rush hour. I brought the vehicle to the local Ford dealership for a diagnostic test ($) and they found nothing and had no ideas as to the potential cause. I was willing to accept it as a fluke, but now that it has happened again I know there must be a problem. I am hesitant to return to the dealership for another $80 diagnostic test when it seems that this is a prevalent issue... (nearly 95% of the complaints of this vehicle on this website). Is there a recall in the works for this vehicle malfunction?

- Silverdale, WA, USA

problem #276

Oct 252013

Fusion 6-cyl

  • 41,000 miles

A D V E R T I S E M E N T S

I was driving at about 40 mph down a very busy main street in okemos, mi when my car jumped and a wrench light came on in the dashboard then my car decelerated rapidly and wouldn't move. My car stalled in the middle of this busy street...I was luckily able to coast into the nearest parking lot before it hit 0. when I arrived to the dealership I was informed that this was a throttle body failure. I have been reading that this is a common problem in Ford cars from 2010 and I think this is extremely dangerous. Ordinarily at this time I would have been driving 70+ on the highway home from work it just so happened (luckily) that I needed to stop at the mall on my way home. I shudder to imagine what would have happened on the busy highway going 70 when my car stalled...it was scary enough at 40 mph. I think this is a safety issue in the 2010 Ford Fusion that should be addressed. This could be deadly.

- East Lansing, MI, USA

problem #275

Nov 012013

Fusion 6-cyl

  • 47,545 miles
Vehicle almost stalled like it was starving for gas. Has done it several times while driving normal highway speeds.

- West Wareham, MA, USA

problem #274

Oct 282013

Fusion 6-cyl

  • 68,500 miles
My 2010 Ford Fusion SE V6 flex fuel has quit about six times over the past ten days. The first distressing incident occurred about 9 P.M. on an isolated county road with my 4-year-old grandson in the car. We were traveling about 50 mph when without warning the car stalled & seemed to lose power in the middle of the road. The car quit pulling, a wrench indicator light lit up on the dash, then starting bucking & idling erratically. I pulled onto the shoulder & turned off the key. I retried the ignition & car restarted. After making sure it would continue to run, I pulled back out & continued home. The Ford dealership had just checked this car 3 wks before for "fuel inlet light" issue. Told that the neck of the gas line leaks air/water (car was designed/sold w/out a gas cap which causes that light & check engine to light up). We believed that this was the cause of problem, once again, or perhaps I had gotten some bad gas. We had been to town, added fuel cleaner, filled the tank & had no problems with it. Then my mother-in-law passed away two days later & the car quit out of state on a busy interstate hwy! we almost didn't get it out of the road & acted like it was not going to restart that time. Latest episode was on the way home from funeral (abt 40 mls away), it quit again at 11 P.M. that night. Now we've been informed that throttle body is going out. This is not only outrageous for mileage on it, but incredibly hazardous to me, my family, and other drivers on the road! given the shear number of recorded complaints/incidents (for the same problem) seen here as well as in researching online, Ford should recall these vehicles before someone is seriously hurt or killed. I have been a faithful Ford customer all my life, but I am thinking of trading it in on another make & model altogether! I have just about lost faith and trust in Ford Motor Company.

- Louisville, MS, USA

problem #273

Nov 012013

Fusion

  • 88,867 miles

A D V E R T I S E M E N T S

I just got off I-59 South and was holding acceleration at around 25mph when without any indications of trouble, I get an orange wrench warning light on the dash. The gas pedal quits responding and I lose all acceleration. The engine begins losing power down to a rough idle. I pull off the main road and turn the car off. I tried turning it back on with no change. I tried turning it off and one more time and it reset and drove okay to work, another mile and a half.

- Ellisville, MS, USA

problem #272

Oct 132013

Fusion

  • 30,000 miles
My 2010 Ford Fusion *just* turned 30K miles;the basic warranty ended 7/31/13. On 10/13 driving 60 mph on I-95 in the middle lane in heavy traffic the car suddenly stalled-no engine power/response when I pressed on the accelerator. A wrench light was lit on my dash. With no engine power to quickly pull over, I was afraid of being hit & barely coasted over 3 lanes to the breakdown lane. I came to a complete stop & it started bucking.I realized the car had not stalled--it had lost engine power. I put it in park, turned the ignition off & on to start the car. It started fine, idled fine, no wrench light lit; I eased my way back into traffic. Almost immediately the same thing happened: The car seemed to stall-lost all ability to accelerate.the wrench light was lit; this time the engine light was lit.fortunately, I was in the right-hand lane & could coast into the breakdown lane; the car started bucking again. I again put the car in park, turned the ignition completely off & on again to start the car. Again, the car seemed to run fine, the wrench light went out, & the engine light stayed lit. I gingerly reentered traffic & drove home slowly in the right-hand lane.my mechanic retrieved a service code of P2111 which is the throttle body assembly. I researched-this is known problem, there have been many complaints, there is a tsb, & there has been communication between NHTSA & Ford Motor Company. I called my dealer, explained, gave them the code, told them what I found & that it should fall under the emissions defect warranty (it is technically an emissions defect), it is a known issue and since my car was barely out of the bumper-to-bumper warranty & only has 30,000 miles on it, it was a goodwill matter.fearful of breaking down again I had the car towed ~30 miles to the dealer.they said it was the throttle body assembly & it was not covered by warranty. The repair cost would be $420.58!!

- Barrington, RI, USA

problem #271

Jul 082013

Fusion

  • 63,588 miles
Driving on highway to vacation, after 1 hour my car began to shake and slow down. Car did not respond to gas pedal and continued to decelerate on one lane highway. Due to no pull off area had to continue on hwy with possibility of crash imminent. Cel light came on and wrench light came on. Pulled off hwy and at stop car shake and stalled. After a few minutes restarted car and continued trip. Car repeated sequence of events 3 more times before reaching destination. On return home next day car repeated sequence. Car remained off for 15 mins during which time I pressed the reset button. Car restarted and did not stall and returned home. Next day I took car into dealer. My car stalled 3 times on the highway on trip to dealer. After throttle body was replaced, had incident with engine racing to 6 rpms.

- Davidsonville, MD, USA

problem #270

Oct 182013

Fusion 4-cyl

  • 65,000 miles
While driving my vehicle on the highway the throttle response became very unresponsive, and the car shut off at speed of approximately 55mph leaving my wife and infant daughter to slowly drift off the road at the best possible place. There was a "shuttering" of the vehicle, and poor throttle response before it shut off while at operating speed.

- Belews Creek, NC, USA

problem #269

Oct 122013

Fusion 6-cyl

  • 66,000 miles

A D V E R T I S E M E N T S

My sixteen year old son was driving on the highway when a "wrench" light came on (in the dash) and the car looses all power and does not respond to the accelerator. Restarting the car after pulling over results in normal operation. Upon researching the issue it turns out the throttle plate needs to be replaced. This problem is not the result of abuse or difficult driving conditions and is an extreme safety hazard. I am confident it is only a matter of time before serious injury results from such loss of control without warning or indication. A search on the internet reveals hundreds (or more) of the same issue on the same car within the same mileage range - about 66,000. This problem should be subject to recall.

- Lovettsville, VA, USA

problem #268

Oct 122013

Fusion 6-cyl

  • 42,000 miles
I was sitting at a red light with my 21 month old son in the back seat. When the light turned green I pressed on the accelerator and proceeded into the intersection. The car "stalled" and stopped moving. It did not die but I could not accelerate and we were left sitting in the middle of the intersection with no movement. The car continued to idle and you could feel it trying to go but it wouldn't and I was left trying to coast out of the middle of a busy highway. I eventually managed to coast to through the intersection where I pulled off onto the shoulder of the road. When I would step on the gas the car would slightly "lurch" like it was trying to go but it wasn't getting any gas and the rpms would not climb (so not the transmission). Instead the needle on the RPM would bounce slightly up and down as the car tried to move forward. Once I put the car in park, turned it off and restarted it, the car proceeded to operate fine but continued to hesitate when trying to accelerate from a stopped position.

- Maryville, TN, USA

problem #267

Oct 132013

Fusion 6-cyl

  • 70,000 miles
My wife was merging into traffic on a main highway, while accelerating the car entered "limp home mode" and she was unable to accelerate. She managed to pull off onto the shoulder and restart the vehicle which reset the problem. This was a couple of weeks ago, today during normal driving the problem recurred and she was left waiting on the side of the road, we were again able to reset the problem and get the car home. The drive was less than 10 miles and the problem recurred once. Since then while trying to diagnose the problem I have driven the car less than 20 miles and the problem has recurred numerous times. This car dose not have bad weather floor mats.

- Broomfield, CO, USA

problem #266

Oct 042013

Fusion 6-cyl

  • 101,058 miles
Upon attempted acceleration from 43 mph the car made a loud "popping" noise. The car immediately slowed and the accelerator became unresponsive. The car also began shaking and jerking. The longer the car remained on the more violent the shaking became. The second incident occurred during acceleration onto a highway. Car again slowed and would not respond to pressing the gas pedal and started shaking and jerking again. Both times I nearly avoided driving into oncoming traffic of 55+ mph.

- Greensboro, NC, USA

problem #265

Aug 012013

Fusion 6-cyl

  • 57,000 miles
We were driving down a busy road when we suddenly lost acceleration and could not move to safety. The wrench light came on and we had to get towed. We later found out that it was the throttle body, which was a common, known problem with this particular model.

- Canonsburg, PA, USA

problem #264

Oct 072013

Fusion 6-cyl

  • 47,500 miles
Spontaneous throttle body failure multiple times over the course of one week. On the highway, in a parking lot and driving down a normal street. Car stalled and lurched forward repeatedly. Had to quickly pull over while coasting with no ability to accelerate, then turn the car off, then turn it back on to continue driving. Very dangerous. Ford dealership replaced throttle body today at cost of $100 out of my pocket. I drive a 2010 Ford Fusion.

- Berea, OH, USA

problem #263

Feb 242013

Fusion

  • 44,573 miles
Traveling on the pa turnpike the engine just stalled. We had to negotiated to the side of the road with no ability to negotiate around traffic. Notified Ford and sands red hill Ford and they said there was nothing wrong. It happened again traveling around 45mph. I saw complaints online (web) and paid sands to have them replace the throttle body. After replacement the problem was fixed. The cost was $385.51.

- Boyertown, PA, USA

problem #262

Oct 052013

Fusion 6-cyl

  • 43,000 miles
While merging onto the interstate, the car's acceleration stopped and the car would not accelerate, found out the throttle body was failing.

- Moore, OK, USA

problem #261

Oct 012013

Fusion 6-cyl

  • 43,950 miles
Traveling North bound on interstate 77. Heavy (5pm) traffic. I was in the rightmost lane. Without warning throttle response died. The accelerator pedal had no effect on the RPM. Engine went to a rough idle speed (varying between 800 and 1500 RPM). I was forced to coast the vehicle to the right highway margin. Stopped the car. Turned off ignition. Waited 60 seconds to compose myself. Car then started and ran flawlessly. I then drove straight to the Ford dealer where I bought this car / brand new in 2010. (approximately 5 miles away from where it died). A cursory internet search reveals that Ford has replaced over 27,000 Fusion throttle bodies on 2010's, under warranty. My car is 6 months out of warranty, so dealer said tough luck. I had to pay $438.80 for repair. "regulators and Ford have logged more than 1,000 complaints. Consumer advocates in North Carolina convinced the National Highway Traffic Safety Administration to begin an investigation, but in six months, the case hasn't moved past the preliminary stage." Please tell me that Ford will be compelled to fix this known issue. I read online that Ford does not consider this to be a safety issue. That is absurd. I feel very lucky that I did not cause a major traffic accident. It?S only a matter of time till someone dies!

- North Canton, OH, USA

problem #260

Jun 012013

Fusion

  • 135,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle emitted a strong gasoline fuel odor. The contact inspected the vehicle and found that the fuel tank was leaking. The contact would only refuel the vehicle to half full to avoid a fuel leak. The manufacturer advised the contact that the vehicle was not included in NHTSA campaign number 13V227000 (fuel system, gasoline) the vehicle was not repaired. The VIN was not available. The failure mileage was 135,000 and the approximate current mileage was 137,000.

- Southside , AL, USA

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