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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 12 of 24)

« Read the previous 20 complaints

problem #254

Sep 222013

Fusion

  • miles

A D V E R T I S E M E N T S

Throttle body failure. Codes P2111 and P2112

- Buffalo, NY, USA

problem #253

Sep 222013

Fusion

  • 68,000 miles
While driving down the road, the car will suddenly jerk and the check engine (wrench) light will come on and I will immediately lose all ability to accelerate. After pulling the car over and putting the car in park, the car begins to shake until I turn off the car. When I turn the car back on, it takes a minute to turn over and then drives fine until it happens again.

- Bristol, TN, USA

problem #252

Sep 172013

Fusion

  • 43,358 miles
I was driving my 2010 Ford Fusion, with 43,000 miles on the highway passing a car, when I experienced a jerk and could no longer accelerate. I looked in my rearview mirror to see a car approaching very quickly. I was lucky that I was only passing one car and it had already gotten by me so I pulled back over and coasted to the side of the road. There was a wrench light on. I turned car off, waited a moment and started it again. The wrench was gone. Took it to the Ford dealership and no codes came up. However, the etb check found a fault. The electronic throttle body was replaced. This is serious problem that needs to be corrected immediately before someone is injured or killed.

- Athol, MA, USA

problem #251

Sep 172013

Fusion 6-cyl

  • 42,932 miles

A D V E R T I S E M E N T S

Car lost all engine power and would not accelerate going down the interstate. Car was jerking and shaking. The car had a "wrench" light on the dash. Engine codes were P2111 and P 2112. After researching online, the issue is the throttle body. It is a sealed unit and must be replaced.

- Newport News, VA, USA

problem #250

Aug 052013

Fusion

  • 60,100 miles
Car idling rough, engine stalls multiple times when at idle or slow (parking lot) speeds. Multiple occurrences over several days. Read that it was a very common problem with these Ford Fusion cars, being the throttle body. Verified with mechanics. No trouble codes given by on board computer. Several days later, engine stalled while driving on the interstate at speeds of 65-70mph. This has continued happening from time to time, even after cleaning of the throttle body that is on national backorder. Idle issues also continue. Still no trouble codes given by the on board computer.

- Warrior, AL, USA

problem #249

Sep 112013

Fusion

  • 84,000 miles
Driving all of a sudden car looses power in the middle of the road could of caused an accident if at that moment there were other cars close by would not start up right was afraid called aaa for toe back to my house this is not wright im going to have to fix it but Ford should reimburst me & now im afraid to drive this car

- Margate, FL, USA

problem #248

Sep 112013

Fusion

  • 47,600 miles

A D V E R T I S E M E N T S

Lost engine power while driving and could not accelerate or maintain speed. Engine was still running however. Turned off car and restarted and acceleration worked like normal. This happened again today (9/18/2013).

- Chelmsford, MA, USA

problem #247

Sep 062013

Fusion

  • 88,900 miles
While driving upon four occasions, the engine stopped, resulting in a loss of speed and pulling over to the side of the road amid traffic or a driving lane closest to the curb. I was unable to accelerate, turned on my hazards and slowly maneuvered to a stop. The "wrench" light immediately illuminated, which normally indicates a powertrain issue; however, during the 4th occasion, the wrench light went off and then the "check engine" light illuminated. After speaking with several service personnel members and receiving guidance, it has been determined to be the electronic throttle body. While questioning my vehicle's service concerns, I encountered another individual at my dealership with the same car and issue, which was solved by replacing the electronic throttle body. After the first incident, I let the car rest for 5 minutes, started the car back up with ease and without the same issue for 7 days. The subsequent incidences occurred within a 3 hour period. Although not on the highway each time, I feared a severe accident and stuck to city streets.

- Indianapolis, IN, USA

problem #246

Aug 162013

Fusion 6-cyl

  • 56,000 miles
In the middle of my drive home on the interstate at 60mph, the car just suddenly lost the ability to accelerate. As I put on my hazard lights and began pulling off to the side of the interstate, the car began mildly lurching. Luckily, I was able to safely pull to the side of the interstate and get the car stopped. I turned the vehicle off and restarted a few minutes later to find the vehicle appearing to be completely fine. I got off of the interstate at the next exit and luckily made it safely home. Upon taking the car to the dealership to be looked over, I was told the throttle body was "gummed up" and would need to be replaced. I am told that this type of repair is not something commonly needed to be done on a car only a few years old with only 56,000 miles, and the sudden loss of all ability to safely control the car on the interstate is an extreme safety concern.

- Indianapolis, IN, USA

problem #245

Sep 062013

Fusion 6-cyl

  • 92,000 miles
As I was exiting rt. 35 to interstate 75, a major traffic interchange, my 2010 Ford Fusion died and I was forced to pull over to a very slim berm area to shut it off and start it back up again. It seems the throttle body was "stuck" and it had to be replaced. This was a very dangerous situation that I should not have been involved in due to something Ford knows is an issue with Fusion. Please encourage a mandatory recall so that lives are not lost! I was fortunate to not have caused an accident but someone else may not be so lucky. I would hope that Ford would not want any casualties on their conscious and would fix this known problem.

- Springfield, OH, USA

problem #244

May 122013

Fusion

  • 42,000 miles

A D V E R T I S E M E N T S

I was driving on 1-95 in Virginia in the left lane early in the morning with my cruise control set. All of a sudden my cruise control shut off and my car started to slow down very fast. I was lucky that no one was behind me in the left lane or else I could have been in an accident. After sitting on the side of the highway for a few minutes I restarted my car and was able to drive on the road again. About 30 minutes later my car did the same thing where the gas pedal wouldn't work and the wrench light came on. The part of the highway did not have very many exits so I had to start my car up again in order to make it to an exit with a Ford dealership. Once at the Ford dealership I left my car to be looked at the next day. The Ford dealership called me to tell me it was the throttle body and it was going to be $600. I went in to buy the part to try and replace it myself and told the car dealership that I was very upset because my car wasn't even 3 years old yet and that I was still paying on my loan. The supervisor said they had seen this issue on other Fusion and was going to only charge me $300 for the part and they would handle paying for the labor costs. This is a serious issue that is very dangerous especially when it happens on the highway.

- Clifton, VA, USA

problem #243

Sep 082013

Fusion 6-cyl

  • 66,225 miles
Driving vehicle and the engine starts surging and fails to response to gas pedal movement. The dtc code displayed two days later with code reader connect pre-failure was P2111.

- Garden City, MI, USA

problem #242

Sep 092013

Fusion

  • 75,800 miles
I was traveling on I-65 at approximately 65 mph in the far left lane when I lost acceleration. The throttle control/drivetrain malfunction light came on and I was rapidly slowing in dense traffic with nowhere to lull off on the left side. I was able to pull off to the right through 3 lanes of traffic as the car shut off. I called my mechanic who advised me to restart it and drive to safety if possible. I done so and the warning light was gone and the car ran normally. I took it to my father's who used a code scanner and found a saved code of P2111. This is the code for tac stuck open. After investigation I found that Ford has numerous faulty throttle body units which require replacement. I believe the sheer volume of these issues are indicative of a bad product which produces a significant safety hazard. I could have stalled and caused a serious accident if I wasn't able to get to the right in time. This also could pose a risk if someone was turning left through traffic.

- Bloomfield, IN, USA

problem #241

Sep 062013

Fusion

  • 63,500 miles
Wednesday, two days before the incident I had taken my vehicle to Ford for the $423.74 recommended 60,000 miles service. The car had never stalled before this scheduled service. Friday I was traveling on a three lane interstate in traffic and passing a vehicle in the left hand lane when I realized that I had completely lost power. Everything was working, steering, air, radio, etc. But there was no power when pressing the gas pedal. I was placed in a dangerous situation as I made my way without power to the right hand lane and the side of the road coasting slowly. As I slowed I once tried moving the car from drive to low but still no power. When my car had almost stopped I could feel a bumpy low power as I pressed the gas. The car stopped and I turned off the engine. I immediately tried to start the car again but nothing happened. It was like the starter was bad, but after 5 minutes the car started and behaved normally. I immediately took the car back to the Ford dealer and was told it was the throttle body and that there is a problem with it but not a recall. It costs over $500 to fix. I was lucky not to have been involved in an accident because of this problem. There needs to be a recall. This is unacceptable.

- Zionsville, IN, USA

problem #240

Jul 252013

Fusion

  • 64,000 miles
I was driving on the highway when my car starting losing power. The little wrench light and check engine light came on. I was able to pull over to the side of the road and shut off the car. I restarted the car, but turned off the air conditioning. After driving another 7-8 miles, I turned on the air conditioning and the same thing happened. When I restarted the car, I turned off the air and it drove fine. I took it to a mechanic because the book that came with my vehicle said to have the diagnostics checked, but the mechanic said no code is showing up.

- St. Johns, MI, USA

problem #239

Sep 142012

Fusion 4-cyl

  • 21,000 miles
I was driving along and the car just quit going forward even though it was still running. It would not accept more gas to move it forward. After waiting a few minutes, I could start it and it would move forward for a bit and then do it again. I finally found a place I could pull off the road and walked the rest of the way home. When my fiance came home a few hours later he went and got the car and it ran without a problem and continued to do so for a month or so when it happened again but this time it started and ran again after just a couple of minutes. I took it to the dealer where I bought the car and they couldn't find the problem. The next time was in August 2013 and a fault finally showed it was the throttle body. Of course this was after my warranty was up and now I have to pay over $600 to get it fixed. I have been doing research and why hasn't a recall been issued? I am now 900 miles from home and the problem happened again while on my way to Indiana where I am moving. I was stuck for hours on I 30 w until the car finally decided to move again and was able to get me into auburn, Indiana where the Ford dealer will have to fix it before I can head home and I have no guarantee it will fix the problem if just the throttle body is changed. I hope it isn't a computer chip on the mother board!

- New Bern, NC, USA

problem #238

Sep 062013

Fusion

  • 40,101 miles
The first time, while driving down the interstate, in heavy rush hour traffic, the vehicle lost power and I had to make it across 2 lanes of bumper-to-bumper traffic to get to the side of the road. The "wrench" light went on and I could no longer accelerate. The vehicle stayed running, but had a very rough idle. I turned the vehicle off and it started right up and I was able to continue my trip. The next day it did it again, twice within 2 miles of each occurrence, also while driving on the highway. The second time the check engine light came on and I had it towed to the dealership. The dealership told me it was the throttle control and it was roughly $350 to have it fixed, because it was just out of warranty and it isn't covered under the 5yr 60,000 mile powertrain warranty. It only happened to me while highway driving with speeds 70 and above. Not a fun feeling having your car quit unexpectedly during highway driving. It's obvious Ford is having multiple issues with the same component, based all the complaints I have seen on the internet. By the way, the dealership told me I was lucky because Ford just reduced the price on the part as of 9/1/13. Boy, do I feel lucky!

- Milan, MI, USA

problem #237

Aug 222013

Fusion 6-cyl

  • 53,000 miles
I was driving to work in rush hour traffic with cruise control on doing about 60mph and all of a sudden the car lost power.......engine began to run rough and would not accelerate above an idle (rough idle). There was no response to the throttle; the car would not go faster and could not maintain speed. It only decelerated. I immediately pulled out of traffic to the shoulder and limped to the nearest side street. I turned the car off, checked under the hood, and when I restarted, it ran perfectly fine. A check of the web and contact with the Ford dealer indicated the throttle body was bad. The dealer indicated this was a common problem, that the part has been upgraded twice but my vehicle was not part of a service bulletin/recall. A new throttle body and about $500 later the car is fine its clear may drivers/customers are experiencing this same issue this was dangerous. When the issue happened I was being followed closely by a large truck. I had no warning and the only available option was to immediately pull out of lane and onto the shoulder.. fortunately I was in the extreme right lane and could pull out of traffic without incident - it would have been a serious incident had I been in the center of left lane, or where there was no available shoulder.

- North Rose, NY, USA

problem #236

Aug 252013

Fusion

  • 51,000 miles
We first noticed a slight hesitation at highway speeds. Since then the car has completely stalled at slower speeds, and is difficult to keep running.

- Campbellsburg, IN, USA

problem #235

Aug 272013

Fusion

  • 27,500 miles
I was travelling on an interstate doing 70 miles an hour when my car made a bang and I lost all throttle response. The car was running, seemed to go into neutral but pressing the gas pedal did nothing. I was able to cost over 4 lanes dodging traffic to get to a spot where I could come to stop. After turning off the engine and restarting everything went back to normal. Now just over a week later it happened 3 more times in 1 day. Doing research it seems this is a common complaint from Fusion and escape owners. It also seems there may be an investigation under way as to whether this should be a recall issue. Now if Ford was to fix this it would be 1 thing, but after almost killing me on the interstate I now have to fork over $400 to the dealership because even though my car is several thousand miles short of the 30K mile warranty, the 3 year stipulation on my warranty ended less than 3 months ago.

- Lafayette, LA, USA

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