Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
2 / 1
Average Mileage:
55,706 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 18 of 20)

« Read the previous 20 complaints

problem #45

Oct 012011


  • 60,000 miles


Traveling on the street at about 40 mph, car shuddered to a stop. Engine light came on. Had car towed home. Car started the next day. Carefully drove the car to the Ford dealer. They replaced the throttle body. The throttle body should not be failing at 60000 miles. This should be a recall.

- Carlsbad, CA, USA

problem #44

Oct 042012

Fusion 6-cyl

  • 19,000 miles
I own a 2010 Ford Fusion with 19000 miles. I haven't even had it a month yet. It is a certified pre-owned vehicle. Driving home from work yesterday, I stopped in a line of traffic at a red light. The light turned green and I accelerated. During acceleration, the car jerked then lost all forward momentum and "puttered". I was able to "putter" to the side of the road out of traffic. I put it in park and noticed that the wrench light was lit up, so I pulled out the owner's manual to see what it meant...powertrain. I turned the car off for about 5 minutes then restarted it with no other incidents on my way home. Thank god I wasn't in any heavier traffic or multiple lanes! from what I've been reading, some people have lost acceleration going 50+ mph in interstate/highway traffic! if this problem isn't addressed, and soon, someone will be seriously injured or worse due to a defect in Ford's design.

- Medina, OH, USA

problem #43

Oct 042012

Fusion 4-cyl

  • 89,000 miles
At 11:45 pm, I was traveling West on I-64, at 68 mph, when my car quickly decelerated. Despite my applying more gas, my car continued to lose power rapidly and began shuddering. It was then that the "wrench" warning light came on. I immediately pulled over to the side of the road, turned my vehicle off and put my hazard lights on. I waited for a 5 minutes before starting the car again. The car started roughly but did not have any power and could/would not accelerate. It was at this time that both the wrench and engine warning lights came on. Again I turned off the car and waited. After another 10-15 minutes, I turned the car on again. This time it started without incident. The wrench warning light did not come back on but the engine light remained on. I kept my hazard lights on and remained in the breakdown lane while I drove approximately 5 miles to the closest exit off the interstate where I promptly parked my car.

- Sandy Hook, VA, USA

problem #42

Sep 302012


  • 39,000 miles


Throttle body malfunctions while car is at speed. The "wrench" light appears on the display and then the car loses power and begins to shudder. Turning the car off and restarting it resets the display and starts fine. Problem is intermittent but dangerous as the car stops working while the car is going anywhere from 25 to 45 mph.

- W Hollywood, CA, USA

problem #41

Sep 212012


  • 51,121 miles
I was slowing to a stop when my car shuddered and the engine seemed to die. I had a error symbol for the transmission and the engine had no more power. It was stuck in idle now even though I was just doing 35 miles per hour coming to a stop. As I finally braked to a stop the engine was surging, but when I pressed the gas pedal, nothing happened to the engine, it was as if it was just turned on and placed in drive only. I didn't know what to do, I had to get through 2 intersections on idle speed only. I finally pulled over past the intersections and turned my car completely off. I then turned it back on and it was working normally. I took it to the Ford dealership, who told me this is common after a new battery is placed in these Fusion. They noticed my recently purchased used car (purchased about a month before this) had a brand new battery in it. They told me with a new battery, the carbon builds up dramatically and damages the throttle body. So I need to buy a new throttle body and have the cars acceleration computer reprogrammed. And this might happen every time I get a new battery" please investigate this occurrence with other Ford dealerships. I have reading this same story all over the web. Why doesn't Ford do something to correct this issue"

- Frisco, TX, USA

problem #40

Sep 242012

Fusion 6-cyl

  • 45,467 miles
I have a 2010 Fusion. I purchased the car as a certified pre-owned. The car stalled 6 times on the way home last night. The wrench light would go on and there was no throttle response. The car would shake and sputter. I would shut the car off and restart and could proceed for a short distance. The last time it stall on the freeway on ramp. I took it in and let the dealer know what had occurred and they called back indicating it is the throttle body. I am out of manufacturers warranty. The cost is $500. The power train system is covered but the throttle body is not (even though the throttle body causes the power train to go into stall)" at what point will they make the choice that the throttle body that is in these cars are not up to par and a safety hazard and make it a recalled item"

- Fitchburg , WI, USA

problem #39

Sep 102012

Fusion 4-cyl

  • 45,000 miles


Was driving in morning traffic on the highway and the car lurched and stalled. Car was dead and accelerator would not work. I was able to coast to the shoulder.

- Cypress, TX, USA

problem #38

Jul 122012


  • miles
I purchased a 2010 Ford Fusion in June and about 3 weeks later, it decelerated and the wrench lit up on the dashboard, while I was driving. Luckily, I was not on the highway or this could have caused a serious accident. I pulled over started the car up and it was fine. A few weeks later, I was 2 blocks from my home and the same thing happened 4 times and continues to randomly happen. The time between instances of this occurring can be minutes, hours, days or weeks apart. I have researched the issue and found hundreds if not thousands of complaints and questions regarding the same issue. I was amazed and appalled that such a common and very dangerous issue has not been addressed with a recall. I did purchase the extended warranty only to find out that the warranty does not cover anything that has to do with what is likely to be causing this issue, which is the throttle body. So until I can afford to get this fixed, I am stuck with a car that I am terrified to drive for fear of causing an accident due to the sudden drop in speed.

- Dallas, TX, USA

problem #37

Sep 012012

Fusion 4-cyl

  • 55,187 miles
My 22 year old son and I had made a roundtrip from tallahassee, Florida to thomasville, Georgia. Approximately one and a half or so miles from my house, the rpms on the car began waving wildly, the car jerked slightly, and came to almost a complete stop on the road, with a truck traveling right behind me. I pressed my foot on the accelerator to the floorboard, but the car slowed to a crawl. The truck behind me passed. I managed to keep the car going to my house; we could have walked there faster. Again, this was with the accelerator pressed to the floorboard. The "wrench" light came on the dash. I had 55, 187.1 miles on my car, which I bought in April, 2010, new. I researched this (it was labor day weekend and I had no transportation to speak of!). I called the Ford dealership; they closed on Saturday at 2:00 P.M. they towed my car in on Tuesday morning. I told them I suspected a throttle/transmission problem based on what I saw re similar complaints on the internet. I reported this to the national Ford website. They took my complaint. The dealer told me the next day that my throttle had failed, and Ford would not assist in any payment for replacement. I advised them I was a lawyer, and they are looking at a products liability design defect or tort lawsuit (if someone gets killed when the car dies on the highway). Ford could care less. I had to pay $394 for the labor and part. I will never buy another of their cars. This was my 3rd Ford. It is not necessarily the money I was concerned about; it seems like there is a design defect that could cause serious personal injury or death, but Ford is engaged in a beancounting exercise at this point. Remember the pinto?

- Tallahassee, FL, USA

problem #36

Aug 312012

Fusion 6-cyl

  • 46,000 miles
Loss of accelerator control. Wrench and check engine light came on. Car entered emergency mode and had to be pulled over and restarted. Died 2 more times at highway speed. Codes on car from check engine light read P2111 and P2112. Dealer completed a throttle body replacement on September 5th, 2012. Common problem with these particular vehicles. Dealer was awesome with the repair and help with situation.

- Vandalia, IL, USA

problem #35

Mar 202012

Fusion 6-cyl

  • 28,000 miles


While driving on the highway at about 40 mph the car stalled. All power went off but the electricity stayed on. I rolled to the side and was able to restart after 2-3 tries. The same thing happened when I pulled out of my driveway the same day. Ford rebuilt my transmission and gave me a new throttle body. The car ran roughly the other day the engine light came on but it didn't stall.

- Great Neck, NY, USA

problem #34

Aug 192012

Fusion 4-cyl

  • 48,365 miles
On 8/19/12, we were traveling on I-96 in the left lane at 70 mph when the car suddenly lost power and I could barely drive to the right shoulder. The motor sputtered and seemingly try to die. The wrench light came on. I turned off the motor, called for help, when help arrived, the technician asked me to start the car. It started. My wife and I were able to get home. On 8/20/12, I took it to a Ford dealer to get the matter checked as well as get an oil change. The dealer "scoped" the computer and could find nothing wrong. This evening, 8/20/12, I was driving at 35 miles an hour when there was a lurch and I lost power. I could not accelerate so I turned off the ignition, waited a few seconds, and turned on the motor. I was able to drive home. I've checked a website that indicates there have been quite a few other problems along the same lines as I experienced. I will take the car back to the dealer for a check again but based upon what I read about other complaints, I doubt if the dealer will figure out the issue. This is a very dangerous situation particularly while driving on a freeway at 70 mph and losing total power. Had we not been driving on a Sunday when traffic was relatively light, we would undoubtedly have been in a serious accident.

- Plymouth, MI, USA

problem #33

Aug 012012

Fusion 4-cyl

  • 53,000 miles
My cars transmission shut off, a wrench light came on and I couldn't accelerate. Car started shaking violently. Had to restart it to drive again. Car does it at random. Its my only car and its my life line with out it I cant get to work.

- Lake Worth, FL, USA

problem #32

Aug 112012

Fusion 6-cyl

  • 57,000 miles
Driving down the road at 45mph and the car starts vibrating. All of a sudden I lose acceleration while my foot is still on the gas. Luckily I was able to pull over before the car lost momentum and stalled out. The wrench light was on. Had no warning at all. I shut the car off, waited about 2-3 minutes and tried to start it again. It turned over but after it struggled to. The wrench light then went off. This has happened four more times! each with no warning! I have looked on a number of sited that have the same complaint about this. There are hundreds of near crash cases and all with no warning. I love how this website says "your complaint information will be entered into NHTSA-ODI's vehicle owner's complaint database and used with other complaints to determine if a safety-related defect trend exists" after numerous complaints and an obvious faulty part you still haven't seen a trend" are you kidding me"! today I just missed getting into an accident as the car decided to lose acceleration again as I was pulling out to make a turn across 4 lanes. The lanes were clear to go but oncoming traffic was coming. I was lucky that the person saw my flashers and had the room to move over and get out of the way. Apparently Ford wants a lawsuit on their hands because as soon as someone gets into an accident(if they have not already) you better bet they'll go after Ford. Especially since it is apparent that Ford has been made aware of this problem and still will not take responsibility for the fact something is wrong. You better believe that if I get hit because there product was not recalled because of a faulty part I'll be front and center with my lawyer and a news crew.

- Glendale , AZ, USA

problem #31

Aug 032012

Fusion 6-cyl

  • 36,877 miles
First incident happened in May 26 2012- was exiting freeway, let off gas and car went into "limp mode" pulled car over and turned off and restarted 5 min later second Inc. May 26 2012 - same as above. Third Inc. Aug 3 2012 - sitting at a stop light, when light turned green hit the gas then it switches to "limp mode" idle, we coasted through the light to park on side of road. It started back up fine a few minutes later. Fourth Inc. Aug 3 2012 - driving down freeway at 65mph when let off the gas car switched to "limp mode" again. Had to turn car off then turn back on. Few minutes later it happened again and turned car off and on again, would not go out of "limp mode" and had to drive home in idle on side of freeway.

- Antioch, CA, USA

problem #30

Aug 042012


  • 54,000 miles
Driving on highway the accelerator stopped working. Pulled the car off the road avoiding accident. Turned car off. Turned car back on working normally. 1 mile later same problem occurred. This happened 12 times in 12 mile stretch. Throttle body is bad. This is common problem and needs to be recalled.

- South Point, OH, USA

problem #29

Jul 252012


  • 40,000 miles
Driving on Florida turnpike, just got on highway and at high speed the check engine light came on, diagnosed as code P2111, throttle stuck open by dtc reader. Immediately lost power and about grinded to a halt, had to pull off road and limp to next exit. Vehicle stuck in idle until restarted and had no further problems for a few miles but keeps coming up. Cannot drive car on highway for fear of another dangerous failure. Ford says throttle body is bad, no warrantied after 36,000 miles.

- Cutler Bay, FL, USA

problem #28

Jul 052012

Fusion 4-cyl

  • 44,000 miles
Had noticed several times that the vehicle hesitated to accelerate after pushing the gas. Later that afternoon, while accelerating from a stoplight, the vehicle started shaking and lost all power. I was able to get the vehicle into a parking lot and turned it off. When I restarted, the engine seemed to run normally but still hesitated to go when the gas was pressed. I got the car to a dealership and they explained that the throttle body was bad - "a common thing on these cars". Ford is refusing to cover the replacement under warranty, claiming that this is not part of the drive train - though admitting that the car will not function without the part.

- Tulsa, OK, USA

problem #27

Jul 302012


  • 62,107 miles
All of a sudden the RPM's immediately dropped to a rough idle. All throttle response was lost, I pulled over on the highway, where the vehicle was in limp mode with the check engine and wrench lights illuminated. The engine was idling very erratically and shaking, there was no response when pressing the accelerator. After shutting down the car, it restarted ok and drove. It suddenly did the same thing 2 more times before I was able to get home. The obd2 code was P2111, the drive by wire throttle bodies on these cars are faulty. Seems to be a common problem.

- Cumberland, RI, USA

problem #26

Jul 272012


  • 73,000 miles
I had just schedule to do my 75K maintenance on 7/27/12, which I did. The day before I had driven home from work and my car goes into low RPM's, and the throttle stops working but the car is still on! I immediately put on my hazards in rush hour traffic hoping I can find a shoulder in a construction zone. An 18 wheeler nearly knocked me off a bridge when I was drifting to safety at 15mph. I turned off the ignition as the car idles at 700 RPM's. I start it up again and I am able to drive. In two days it has happen once again, and now my average miles per gallon has gone down from 27.4mpg to 19/20 mpg!!! where is the recall...too common of an issue for a motor trend car of the year!!!

- Garland, TX, USA

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