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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 18 of 24)

« Read the previous 20 complaints

problem #134

May 012013

Fusion

  • 45,000 miles

A D V E R T I S E M E N T S

Was on the interstate, wrench light came on, car lost power and began jerking. I could not accelerate. In the past 2 months, my original throttle body went bad, number 2 was bad, and number 3 was bad. Now I am on throttle body number 4, which I bought new from a dealership in California. It took days to find it, as new throttle bodies are on a national back order. I wonder why?

- Las Vegas, NV, USA

problem #133

Jun 202013

Fusion 6-cyl

  • 58,000 miles
I was driving on a busy road when my car stopped. I pushed the gas and it would not go. I barely pulled over and turned the car off. After several minutes it restarted. I almost got rear ended the following day because it did the same thing on a hill. I had two small children in the car this time. I called the dealership and they said it is a faulty throttle body. They said it would cost me over $500 to fix and the part would take several days to come in due to it being on back order from it happening so often. I almost got hit with my three year old and 6 month old in the car. This is a major safety issue. It happens out of no where and at any speed. Thank goodness I wasn't on the highway with my children!!! Ford needs to step up and make this a safety recall!! the dealer said he is seeing it in mostly all 2010-2012 Fusion.

- Zanesville , OH, USA

problem #132

Jun 092013

Fusion

  • 67,000 miles
Was driving interstate speeds and vehicle shut down, wrench symbol came on dash board. Has happened 3-5 times since, in traffic or at highway speeds. Extremely dangerous.

- Murfreesboro, TN, USA

problem #131

Jun 082013

Fusion 6-cyl

  • 52,109 miles

A D V E R T I S E M E N T S

While driving down a moderately traveled road, my vehicle lost power where when I pushed on the accelerator (nothing happened). I was able to get pulled off the side of the road and some warning lights appeared on my dash. I turned the car off and restarted it and it seemed to be okay (no warning lights on dash) and I proceeded home. The following morning it happened again while attempting to pull away from a traffic light on a busier road. I managed to get off the road, turned it off and tried restarting it. Once I got it restarted, I headed straight for the dealership. It was diagnosed as being the throttle body. My issue is that it can completely catch the driver off guard and cause an accident. The vehicle is not very old and the manufacturer seems to be controlling the distribution of the part (only so many released at a time). It took over a week to get my car back for what seems to be a very common issue as read in forums from other owners of the same type of vehicle. I believe the issue with the throttle body needs to be reviewed for a possible recall.

- New Oxford, PA, USA

problem #130

Jun 142013

Fusion 6-cyl

  • 82,000 miles
Driving on the highway going about 40mph my car felt like it died, it was still running but unresponsive. There was heavy traffic and I had to stop in the middle of the lane because I was in an area where there were no shoulders to coast to. Once I stopped, I put it in park and restarted it, it ran fine and acted normal for a few days, and it started doing the same thing on the same stretch of highway that I use every day. Only this time it kept happening about every 15 to 20 min. It is at the Ford dealer now and they are telling me it has a bad throttle body and it needs to be replaced. The only problem is that they are replacing so many right now that there is a national back order and I might have to wait 3 or 4 weeks. So not only am I out several hundred dollars but I don't know when ill get my car back. Ford knows there is a problem with the throttle body, they should be replacing this for free. Its a defective part. And it is not very cheap. Plus they are charging me $130 an hour to diagnose the problem that seems like everyone is already aware of. I am having the exact same symptoms as all the other throttle body people.

- Lincolnwood, IL, USA

problem #129

May 012012

Fusion

  • 45,000 miles
This goes on repeatedly at all speeds but usually worse when above 50 degrees outside and especially when applying slight pressure to gas pedal whether care is already moving or at stop the car engine just stops and little wrench sign comes on and you coast to stop and then have to restart. ( I have had to replace several batteries due to all this restarting). Also this seems to be triggered or aggravated when you hit slight bump in road. This occurs the least number of times on days when we leave in driveway. We don't take care on highway anymore for obvious safety reasons. For example driving around town in atlanta today it does this and stops between 20 and 40 times per hour. No one has been able to explain over the past year this has been going on. This is aggravating since sometimes it will happen in middle of intersections. Ford of course is clueless and not helpful having suggested that perhaps it was bad gas or caused by using off air conditioning too much since this is atlanta. Of course it is neither since we have tried multiple gas stations and it happens when ac is not on.. I think henry Ford had the engineering better on the model T but we own it now and we are now stuck with it. No more american cars for this former Michigan resident. Loyalty to detroit is not mutual.

- Atlanta, GA, USA

problem #128

May 292013

Fusion

  • 40,000 miles

A D V E R T I S E M E N T S

My 2010 Ford Fusion (40000 miles) suddenly began to shake and then all of the sudden it stalled and would no longer move until it was shut off and cranked back up. I had to maneuver my way off the highway by coasting. This has happened 5 times since the original incident. I originally thought I had gotten some bad gas. This is not the case. It recently stalled while I was driving under a red light. I was very fortunate to be able to coast out of the way of oncoming traffic. When this happens you are without the ability to accelerate and move off the road. You must depend entirely on coasting to safety. I have taken it to a Ford dealership this morning. They said it was the throttle body and it would possibly take 8 weeks to get a new one since so many are being needed. Why has Ford not issued a recall on this dangerous part? I have read many accounts online of owners having this same problem with the throttle body. I am very thankful that I was not hit by oncoming traffic. I hope that it does not take someone getting injured for Ford to do something about this problem.

- Cochran, GA, USA

problem #127

Jun 032013

Fusion

  • 68,000 miles
While driving normally the cars wrench light will come on, then jerk hard and then lose all acceleration. There is still braking and steering to get off the road and to a stop before the car shuts off. Will not even "limp" home. After several minutes you can start it back and continue, until it happens again.

- Asheboro, NC, USA

problem #126

Jun 152013

Fusion 4-cyl

  • 41,000 miles
While driving and putting my foot on the gas I could not accelerate the vehicle started to jerk. Looking at the rpms they were moving up and down.. the car started to shake as I was luckily able to pull off on the side of the highway. I turned the car off and started it back up and got back on the highway. After about 5 minutes the car started to do the exact same thing. After multiple times pulling off of the highway I was able to make it home. I was on a round trip from Kentucky to Ohio, no more then 80 miles total, in rush hour traffic. This could have really caused a major collision!!! after getting home and researching the problem on line I cannot believe the horrific amounts of complaints about the exact same thing happening. I purchased the car 3 months ago, and cannot afford to spend what seems to be from 600-800.00 on a new throttle body.

- Florence, KY, USA

problem #125

Jun 122013

Fusion

  • 64,000 miles
Multiple times engine just would die and restart after pulling over to side of road and restarting. I just chucked it up to bad gas as we have had a slew of reports on this in my area. On wed June 12th while on the interstate at 70mph in busy traffic I in the middle of 3 lanes it decides to again loose accelerator pedal and idle...no where to go cars zooming up on me and honking and slammin on there brakes!. I pull over finally and turn key off and restarts easily. Upon gettin off interstate it continues to stall at will. Pulled into autozone and have it checked for error code and said was faulty throttle body. Upon looking up on line I was amazed that this is so common with the motor trends car or the year in 2010! and still no recall from Ford! I feel this is as big safety issue! what if this happens into a merge situation" or turnin into high speed traffic???" please help.

- Portage, IN, USA

problem #124

May 152013

Fusion 6-cyl

  • 44,000 miles

A D V E R T I S E M E N T S

In the past month on several occasions the throttle did not work not allowing me to accelerate. The only way I could correct it was to turn the motor off and restart the car. In a couple of these instances I was in traffic and could not move the car. I have been to the Ford dealership where I bought the car (buhler Ford in eatontown New Jersey) and they have told me that I need the throttle body replaced but they are unable to get the part since they are on back order due to the number of cars with the same problem awaiting the part. This is a serious condition that is totally unacceptable and unsafe. I went on line and have found out that hundreds of others are having the same problem. Ford needs to issue a recall on these parts and change them. I have been told that it will cost me nearly $500 to fix but they don't even know when they can get the part.

- Lincroft, NJ, USA

problem #123

Feb 112011

Fusion

  • 70,000 miles
My throttle body went out in my car it would all of a sudden stop in traffic.

- Grovetown, GA, USA

problem #122

Mar 012012

Fusion

  • 25,000 miles
When driving the vehicle it will seemingly randomly bring the engine down to idle or stall the car completely and send a P2111 or P2112 error code (throttle body stuck open/close, respectively) and the car needs to be completely shut off in order to bring the car back into a normal running state. Resetting the car does not guarantee that the issue will go away, and about 40-50% of the time the car stalls again right after attempting to re-enter traffic. This issue will commonly happen when making turns, although it is not limited to that situation.

- South Lyon, MI, USA

problem #121

Jun 062013

Fusion

  • 67,500 miles
I was driving around 70 miles an hour, southbound in the hov lane of I-95 near exit 2B in alexandria va. The area is a construction zone with barricades on either side of the two lane hov facility. Suddenly, and abruptly, I lost all acceleration and had to coast to a stop in a manner that blocked the right lane of the hov facility. The engine remained running in a rough idle, and the engine/wrench light came on. I tried restarting the car (shutting off and turning the car back on trying a variety of shifting the transmission to N or P). The car would run, but always at a rough idle with no ability to accelerate. During this time, there were several near rear-end collisions due to motorists traveling at a high rate of speed before encountering my completely stopped vehicle. Realizing the peril I was in, I quickly exited the vehicle and hopped the construction barricade. I called 911 due to the danger of the situation and it took around 25 minutes for the roadside assistance vehicle to arrive. After the engine cooled, the issue seemed to resolve itself, and I was able to drive the vehicle to the nearest dealership. The diagnosis was made by the Ford dealership technicians within 90 seconds of me describing the problem. The throttle body was the problem. I researched the issue to discover that this issue is extremely common and well known to Ford. The issue is so pervasive that there is a nationwide back order on the part with a lead-time of more than 2 weeks. I was angered to learn that Ford is aware of this issue yet has not sent notice of the problem or a recall and is charging customers for parts and labor to fix this problem. Most importantly, I am angered of the peril that I was placed in when this known issue impacted me in one of the worst possible places to have it happen. I cannot imagine what I would have done if my kids were in the vehicle.

- Mooresville, NC, USA

problem #120

Jun 082013

Fusion

  • 47,500 miles
I was driving at approx. 45 mph when vehicle experienced an almost total loss of power and the engine shuddered to a stop. Instrument panel indications were a "wrench" and steady engine light. I was able to restart and the car and drive a mile to my home there were no warning lights when starting the car the next day, however about 1.5 mi. From home the same exact indications and conditions returned when I accelerated from 45 to 50 mph. Again the "wrench" and engine light illuminated. A restart allowed me to drive home during which time the engine light was illuminated steady. The condition recurred an additional two times during the short drive home. The vehicle was taken to the dealer for diagnosis and repair on Monday. I was not told of the extensive history of similar problems with my vehicle, but was only advised that the "throttle body" was carbonned up" and needed to be replaced or cleaned, the dealer reported that throttle bodies were on backorder and said they cleaning mine should correct the problem. I elected to have them clean the throttle body. After the maintenance was allegedly completed I was driving home after picking up the vehicle, when, within only 1/2 mi. Of the dealership, the vehicle again experienced the same near total loss of power. I was able to pull off the road and restart the engine. I pulled out into traffic on a very busy thoroughfare to return to the dealer when the car died again leaving me the middle of four lanes of opposing, fast-moving traffic. I felt very unsafe. After a brief internet search I discovered this to be a common occurrence with my vehicle and I suspect it is more widespread than what has been reported to date.

- Washington, NC, USA

problem #119

Jun 082013

Fusion 6-cyl

  • 53,000 miles
Loss of power on interstate going 60 mph after 1.5 hour drive. Weather: Sunny, upper 70's. throttle control lost. Changing accelerator position has no effect on rpms. Gas tank 3/4 full. Engine still running, coasted off onto the shoulder. Engine vibrated a lot but may have been antilock brakes kicking in. Turned off engine. A few minutes later started again, but it wouldn't start at first. Recently had 50000 mile service. Symptoms consistent with those reported in the press for Ford Fusion problems with throttle assembly. Safety issue makes it a scary situation on interstates especially where there is no immediate place to pull over (miles of construction, for example) with heavy truck traffic behind you.

- Blacksburg, VA, USA

problem #118

Jun 052013

Fusion

  • 36,200 miles
Powering down of vehicle consistent with a throttle body failure. This happened on multiple occasions between June 5-7 2013. Vehicle is at Ford dealer in gaithersburg, md with unknown time for completion. This is the 5th time N the 3 year history of the vehicle that I will be without the car for more than 2 weeks. Since I am out of warranty I was told I will have to pay for this repair. This is completely ridiculous.

- Boyds, MD, USA

problem #117

Jun 082013

Fusion

  • 34,343 miles
Was driving on the freeway with cruise control on and all of a sudden the car shook and there was a beep and then my wrench light came on and started losing speed fast. Was able to get over to the shoulder. I turned the car off and then turned it back on. Was able to drive a few hundred yards when it happened against this time the engine light came on and stayed on. I took it to the dealer and with in 30 minutes told me was the throttle body intake with an error code of P2111. Could have gotten bad quickly.

- Encinitas, CA, USA

problem #116

Jun 042013

Fusion 6-cyl

  • 19,000 miles
Traveling on I-40 East of nashville the engine quit and the wrench light came on. I almost got rear ended trying to get off the interstate. This is the 8th time in 14 days this has happened. I took the car to the Ford dealer and they "cleaned the throttle body", the first time it happened 13 days ago. I limped the car off of I-40 to the Ford dealership in mt. Juliet, tn. They diagnosed a throttle body failure and said the car computer could not tell the position of the throttle and shut the engine to idle. Very dangerous, especially at speed on a multi lane highway. This is a known issue to Ford. This will injure or kill people someday if it has not already happened.

- Lebanon, TN, USA

problem #115

Aug 162012

Fusion

  • 75,000 miles
Vehicle consistently stalls and has trouble restarting immediatetly after fueling. Problem is only immediately after fueling. Once vehicle starts, problem does not happen again until after fueling.

- Grand Rapids, MI, USA

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