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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,261 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 17 of 24)

« Read the previous 20 complaints

problem #159

May 012013

Fusion 4-cyl

  • 42,000 miles

A D V E R T I S E M E N T S

Driving along and vehicle goes into limp mode. Cannot accelerate. Pull over turn off car and restart. Car starts up and runs fine until it happens again which has happened several times now and more frequent. Can't afford to pay dealer so I have to but the part and install it myself. No codes show up just a wrench. Talked to the dealer and they are very familiar with the problem and told me what to replace but if I take it to them they will charge a fee for the diagnostic even though they know what the problem is, then they charge another fee for replacing the part.

- Fresno, CA, USA

problem #158

Jul 072013

Fusion 6-cyl

  • 31,945 miles
While driving at 45mph lost throttle control. Gas pedal had no response. Was able to coast to side of highway. The "wrench light" came on the instrument panel. I restarted the vehicle and the throttle was responsive, dove approx 1/4 mile and the same situation occurred; however, this time the check engine and wrench lights were illuminated. Turned vehicle off and on and warning lights reset and I had throttle control. Drove approx 1000 feet and lost throttle control again; however, this time I was making a turn through an intersection. I was able to coast through the intersection and off the highway onto the shoulder of the road. The check engine and throttle control/transmission(wrench) lights were illuminated. At this point I had the vehicle towed to the dealer.

- Berlin, NJ, USA

problem #157

Jun 052013

Fusion

  • 65,000 miles
I was merging onto a highway from another highway. I was traveling at approximately 65 mph so I could merge into flowing traffic. I was about to merge into the two lanes on my right as the two lanes I was coming from were ending. As I was about to merge into the lane on my right my vehicle lost power and could not accelerate. The service light came on. I stayed in my lane which was quickly coming to an end. I put on my 4 way flashers to alert the other cars I had an issue. I stayed left until I noticed the cars on my right were aware that I needed to get over to the shoulder on the right side of the road. I pulled off the road and came to a stop. The car felt as if it was shuttering. I turned the car off and waited for a few minutes and then turned the car back on. The service light was now off and the shuttering was gone. When I took my vehicle to my mechanic it did not give any codes. Since then it has happened four more times. The last time engaging the check engine light. My mechanic was able to pull a code and it identified the throttle body. My mechanic contacted Ford who will not cover a replacement part at this time, but stated they are aware of the issue and have 17,000 parts on back order.

- Brentwood, NH, USA

problem #156

Aug 152012

Fusion 4-cyl

  • 70,000 miles

A D V E R T I S E M E N T S

As I was driving down the road my car stopped accelerating, started spitting and sputtering (felt like it had ran out of gas) and displayed the wrench light on the dash. I cut the vehicle off and started it back up and had no further issues for quite a long time. Almost a year later (June of 2013) the vehicle did the exact same thing. This time cutting it off and back on again did not fix the issue. My car wont even make it half a mile down the road now with out shuttering and sputtering to a stop.

- King, NC, USA

problem #155

Mar 282013

Fusion

  • 49,000 miles
I was driving down the highway at 65mph when all of a sudden my car lost fuel pressure. I put the gas pedal to the floor and nothing happened. I put on my hazard lights and was able to get off to the side of the road as other cars were flying by me on both sides. All the electrical functions were still on but the wrench light came on. I shut the car off and restarted it and the light went out and I went on my way. There was no warning. It happened 2 more times about a month a part each time and always after I had been on the road for at least 15 minutes. After the third time I took it to the Ford dealership and had to wait over two weeks to get a new throttle body. Please make them recall this part before someone gets killed!

- Fort Worth, TX, USA

problem #154

Jun 302013

Fusion

  • 83,000 miles
My Ford Fusion has been having issues accelerating for about a year now. I have taken it in to be checked out and can't seem to find the problem. The night of June 30th I had drove to work, noticing it riding rather rough, but was able to make it okay. Leaving work though I stopped at a local store, while I was parked and idling the car staled with a battery light on. I had just purchased a brand new battery, which was annoying enough in a 2010, just six months ago so I assumed the battery was bad again. I was going to try to jump the car when I realized it would start again, I drove a few feet and the same thing happened. It was able to make it about 30 miles home luckily but continued staling the whole way home. It even staled when I was going 55 mph. I got it to the dealership the next morning and they called to tell me it was the throttle body that had gone bad and needed to be replaced. After doing some research, I came across a website stating that I was not alone in this and that many other Ford cars have also had this issue. This problem has cost me 500+ over the past year just in costs to the Ford dealership. I can't imagine what kind of money I have lost in gas too. I wanted to share my information so something might be done before someone gets hurt from this problem with the Ford throttle body.

- Lapeer, MI, USA

problem #153

Jul 022013

Fusion 4-cyl

  • 49,000 miles

A D V E R T I S E M E N T S

The first incident happened when pulling away from a stop light. When I pressed the accelerator there was no response yet the car was running and in gear. The wrench symbol was on the dash. I cut the car off and restarted. The problem was gone. Later that day I was driving on the interstate at 65 mph and the car just cut off. I pulled over, turned off the ignition and restarted and everything was again fine. Later it happened again while pulling away from a stop light. I shut the engine off mad restarted. This again worked but the engine light stayed on.

- Chesterfield, VA, USA

problem #152

Jul 012013

Fusion 6-cyl

  • 23,500 miles
Driving down highway alternating in and out of traffic. At one point the traffic opens. I step on the gas and nothing happens. The car sputters and nearly stalls. I'm able to coast it into the breakdown lane, where it sits and sputters. I shut the car off, restarted it, and it seems to be fine. I drive to a restaurant and have dinner. The car sits for an hour. I get back in and the car drives for a few minutes, then stutters, nearly stalls, and limps along again. I restart the car again, and again it's fine. My wife has also indicated engine racing in first gear. Internet research indicates this is a very common issue with Ford's throttle bodies of this model / timeframe.

- Downers Grove, IL, USA

problem #151

Jun 212013

Fusion

  • 100,300 miles
While driving about 45mpg my car 'stalled'. sudden loss of acceleration but motor was still running, wrench light popped on. I pulled over and let the car sit for a few minutes and upon restarting it the car ran ok. Took it to discount auto and pulled no codes. Thouht it was a fluke. It has happened 2 more times in the last 2 weeks. The last time it happened I was puttering to the shoulder of the road and was almost hit by an oncoming car. My 3 children and husband were in the car. Took it to mechanic and was told I will need to replace throttle body but it is on back order for 2-4 weeks, possibly more. In the meantime I refuse to put my daughters back in this deathtrap Ford calls a car. And like most people we can only afford one car so this is a huge inconveince to us. How many more cases need to be filed, how many more teriffied consumers will it take before a recall is done"!" plus drivetrain warranties supposedly do not cover these repairs. I come from a looong line of Ford family but I am counting down the days until I can get out of this car.

- Tampa, FL, USA

problem #150

Jun 302013

Fusion 4-cyl

  • 46,015 miles
I was driving at night and the car stalled in the middle of an intersection, as I was accelerating from a full stop. I let the car roll through the intersection, and come to a full stop. The car had very ruff idle while stopped, and the accelerator was still unresponsive. I shut-off the car for few mins, and re-fired the engine. It started, but few mins later, stalled again. This time the check engine light and the service wrench were both illuminated. I was able to drive the car home, 40 miles and then to dealer for the repairs. During the driving to home and the dealer the car stalled a number of times. The speed did not seem to matter when the car stalled. I took the car to the dealer and they have to replace the engine's throttle body assembly. The throttle body replacement also required a reprogram of PCM. I also, did some research and others having this problem too and you all have an investigation underway, www.nbcnews.com/business/1-3-million-Ford-Toyota-Honda-under-investigation-1C8536130. I hope this repair works, but it was very crazy to have the car stall while travel on the highway.

- Alexandria, VA, USA

problem #149

Apr 292013

Fusion 6-cyl

  • 28,000 miles

A D V E R T I S E M E N T S

1.was in slow lane, vehicle slowed down suddenly. Turned off engine and started it again 2. May 1? was on residential street ( 30 mph. Vehicle slowed down suddenly and then started shaking. Turned off engine and started it again 3.May 15 was driving 55 mph on busy curvy street in fast lane. Wrench light came on and slowed suddenly, turned on flashers..moved to the extreme right hand side. Nearly got hit by speeding car in the right lane as there was a narrow shoulder. 4. May 30, my husband was driving in the slow lane of freeway. Wrench light came on, I put on the flashers, and car slowed suddenly. He was able to get out of traffic. Turned off engine and turned it back on again 5. June 24, 2013. My husband was driving 65 in the fast lane of busy hwy 99. Wrench light came on, and vehicle suddenly slowed down. I put on flashers. He maneuvered to the slow lane, where speeding semi truck honked at us and nearly hit us. 6 June 28,2013 I was driving on a residential street at 35 mph when wrench came on, and vehicle I suddenly slowed down and I moved to the side of the street., turned off the engine, and restarted the car. Why is all the information about the cause of the error code (wrench) erased when car is turned off"????"

- Bakersfield , CA, USA

problem #148

Feb 062013

Fusion 4-cyl

  • 60,000 miles
While traveling at highway speeds car will stall and have no power. Found to be throttle body sensor. Ford claims that there was no problem with the throttle body, but if you search the internet you can see several of cases involving the same problem. I feel Ford should have to repair under a recall because of such a wide spread problem. This is a huge safety concern when traveling and highway speeds and you lose power.

- Newport, DE, USA

problem #147

Jun 262013

Fusion 6-cyl

  • 57,313 miles
Vehicle stalled out at an intersection, check engine light and other dash indicators came on. Roadside assistance was contacted and the vehicle towed to our local dealership. Dealership advised this morning that the necessary part, an electronic throttle body, is on back-order nationwide and did not expect to have the part available for installation until the week of 7/8 at the earliest and that it was not covered under the warranty, thus costing approximately $500. A quick google search indicates that NHTSA has launched a probe into this issue..

- Longview, WA, USA

problem #146

May 202013

Fusion

  • 49,852 miles
Driving car on highway at approximately 55 mph. Throttle body warning light came on and the vehicle died in the middle of the highway. The incident has happened on the highway 4 times since May 22, 2013. The car would not turn back on for some time and no warning lights would come on upon restart.

- St. Louis , MO, USA

problem #145

Jun 242013

Fusion

  • 69,000 miles
While driving on 476 in pa, the car lost power and the gas pedal was unresponsive. I was able to pull over and when I turned off the engine a warning/event light went on indicating throttle/transmission issues. I was to call for assistence but waited a few minutes and started the car, and proceed to work ( about 40 minutes of driving. I called the dealership to make repair arrangement and was advised the car is drivable and that some of these throttle issues are "intermittent". the car stalled 3 more time on my way home, about 75 miles and it seemed to stall every 20 or so minutes. Car is now at the dealership awaiting replacement part(s).

- Bethlehem, PA, USA

problem #144

Mar 212013

Fusion 6-cyl

  • 29,000 miles
My 2010 Fusion is experiencing the same loss of power issues (complete loss of accelerator response, followed by the wrench light appearing) related to the defective throttle body control. While sporadic at first, the frequency of the incidents has increased to where failure now happens almost every time the car is driven (the 25+ failures have occurred in all situations, at all speeds: At highway speeds, on side streets, accelerating up hills, pulling away from stoplights, etc). I have stopped driving the car because the last throttle failure occurred as I crossed a busy 4 lane highway and could've resulted in a deadly accident. When attempting to have the problem fixed in April, my local dealer claimed Ford had placed a "hold" on all throttle bodies and that a new design of the throttle body part was being shipped from the supplier in mid-May. (the dealer also informed me that, despite this being a part of the engine, the throttle body is not covered by the powertrain warranty.) when my "new" throttle body arrived at the dealership in mid-June and I came in to have the part replaced, I was told Ford had placed another "hold" on the part and my car could not be serviced at this time. If Ford will not fix this problem on their own, it is imperative the NHTSA protect consumers by forcing the company to address this problem and to do so at no cost to the car owners. For owners who are forced to drive this car, this is a life and death issue.

- Jefferson City, MO, USA

problem #143

Jun 222013

Fusion

  • 45,000 miles
This was the third time it has happened. First time, replaced battery ($100). Car suddenly dies and loses all power. Able to restart, but with difficulty. Very dangerous, especially with a three-year old! was driving to the dealer to get it looked at and was going 60 mph and it just died, luckily was by an off-ramp so could exit freeway. After looking it up online (car is at the dealer as we speak and they have no clue on what's wrong), I determined it's a throttle body issue. Very dangerous!!!!!

- Eagan, MN, USA

problem #142

Jun 152013

Fusion

  • 55,000 miles
I'm also having throttle body problems in my 2010 Fusion. The car has repeatedly lost power while traveling down the road at 60+ mph. The wrench and check engine light come on. It did it 4 times in one day. Ford customer care acknowledged there were problems with the throttle bodies on these cars but refuses to replace them under warranty.

- Wimberley, TX, USA

problem #141

Mar 082013

Fusion

  • 45,000 miles
Car appears to stall for no reason. Apparently (according to Ford) the car was not completely stalling but instead going into a "limp home mode" when car computer detected an engine problem. Car was brought to dealer and they replaced the throttle body which corrected the problem (over $400). This "stalling" effect occurred on interstate 95 in West palm beach Florida, where speed limit is 65mph, which put us and others at considerable risk of crash and injury. I subsequently read that this component defect and stalling symptoms was a Ford Fusion "epidemic".

- Southbury, CT, USA

problem #140

Jun 182013

Fusion

  • 59,920 miles
I was pulling out onto a highway and as I gave the car the gas, it suddenly would not accelerate. The car lost all power but continued to run and I noticed a light on my instrument cluster of a wrench. I pulled over and stopped the car. I turned the key off and let the car sit for a minute or two and started it back up. This has happened several times since. A couple of times this has occurred and I was moving at a considerable pace with other vehicles behind me.

- Saint Albans, WV, USA

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