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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 16 of 24)

« Read the previous 20 complaints

problem #174

Jan 072013

Fusion

  • 82,200 miles

A D V E R T I S E M E N T S

While driving car at any speed, will lose all power, go down to 20 mph, pressing gas pedal does nothing, have to get to side of road, car will shake violently till you shut it off. Take at least 4 to 5 times to start again and have power enough to get it going again. Engine light and wrench lites come on, engine light stays on but wrench lite will go off. Had my 3 grandchildren in car going over a set of 3 railroad tracks and car lost power, was able to cruise over last track and get off to side of road, just as I did railroad gates went down due to approaching train. Also have lost power going thru intersections, on interstates, roads that have very few places to pull over. This has been a true nightmare driving this car, I have had many situations that not only have been very dangerous to myself but also my passengers and most important my grandchildren. Took car to dealership back in January, they replaced charcoal cannister which helped for approx. 2 months. Since then problem has occurred at least 3 times every time I drive it, took back to dealership, they say tough luck, not under warranty anymore. Have researched on-line about this situation and looks like I am not the only one. Please help!

- Adelphi, OH, USA

problem #173

Jul 052013

Fusion 6-cyl

  • 41,000 miles
While driving on at least 6 occasions, vehicle stopped propulsing and had no throttle. A code appeared indicating a throttle/ transmission problem. I contacted Ford, and they indicated this is a known issue with my make and model, and not covered under warranty. After researching this online there are so many problems, the part has been back-ordered months at a time, more than once. This problem has been noted in the 4 and 6 cylinder engines all trim levels. I was going over a bridge and feared for my life. Their should be a recall. This a major safety issue because the vehicle stops without warning, and a driver could be anywhere. Lemon law? thanks in advance.

- Havertown, PA, USA

problem #172

Jul 012013

Fusion 4-cyl

  • 63,000 miles
Approximately 3 weeks ago I noticed a small bucking type symptom while sitting at an idle at stops lights. Today while pulling out from my street onto the main road my car began bucking very bad and stalled. I was able to get it restarted and continued on to work. It happened twice more at stop lights while trying to cross a major highway! I called my mechanic and took it in immediately. They just called to tell me it was the fuel body and that this is a known issue with these cars and the parts are on back order! considering the severity of this issue and the fact that someone could be seriously injured in a accident because of this issue I would demand that Ford issues a recall for these parts immediately!

- Salisbury, MD, USA

problem #171

Jul 142013

Fusion 6-cyl

  • 44,854 miles

A D V E R T I S E M E N T S

While I was driving, my Ford Fusion lost most of it's power. I was told it was due to a broken throttle body (part). It sounds like it will take 3 weeks to get the part. I'm not sure why it is taking so long, especially since most people here are complaining about the same part.

- Portland, OR, USA

problem #170

Jun 042013

Fusion 6-cyl

  • 27,000 miles
Lost power at highway speed. Pulled onto shoulder and restarted engine. Later checked the code, which was P2111. Stopped driving car: In some situations this loss of power could be a safety issue. Dealer replaced throttle body at a cost of $400.

- Long Valley, NJ, USA

problem #169

Jul 042013

Fusion 6-cyl

  • 52,325 miles
2010 Ford Fusion: Going down the freeway at 70 and then all of a sudden started losing power, no acceleration and down to 55 at which time I was able to get to the side of the road before it died. I let it sit a couple of minutes and tried to start it - started fine. The Ford garage put it on the diagnostic machine but I was told because the check engine light did not come on there was no memory to show what may have happened. It ran fine for about two weeks and then the same thing happened. Took it back to Ford - but was told again - nothing they could do because the diagnostic does not show what the problem is. After my own research on the web I have found that this is probably a problem with the throttle body assembly and that Ford knows about - but my local garage does not want to fix it without knowing for sure that is the problem. I feel very unsafe in this vehicle - maybe the next time I will not be able to get off the freeway/road before it completely stalls.

- Shasta Lake, CA, USA

problem #168

Jul 052013

Fusion

  • 70,000 miles

A D V E R T I S E M E N T S

While driving down the highway at 70mph, the car experienced a sudden loss in power followed by fluxuating RPM and no throttle control. Had vehicle towed to dealership and problem was diagnosed as a faulty throttle body.

- Elizabeth City, NC, USA

problem #167

Jul 132013

Fusion 6-cyl

  • 72,000 miles
Vehicle just went limp!! I was coming to a stop at a light and lost all power. Turned the vehicle off and restarted, it worked just fine.

- Williamson, WV, USA

problem #166

Jul 082013

Fusion

  • 115,000 miles
While driving the car loses power wrench light comes on and the car will not go. It will die as U coast over to the side of the road hoping the whole time the person behind you is not going to rearend you. This was very dangerous. I took it to my local Ford dealership and was advised that the throttle actuator control was struck open they could try cleaning it and reset codes or I could purchase a new throttle control. The technician advised me that cleaning them using fixes the problem and thr throttle control part would be on back order and did not know when they could get it. I asked what if it doesnt fix the problem how much money am I out and then have to buy a throttle control. I feel this is a problem Ford should be fixing when I can google it and there is a known problem.

- Paris, TN, USA

problem #165

Feb 132013

Fusion 6-cyl

  • 83,000 miles
Loss of power at highway speed. Vehicle decelerated and would only idle. Wrench symbol lit. Shut car off restarted and car was ok until next incident. Failures became more frequent including failures in rush hour highway traffic. Additional failures occurred at slower speed. Diagnostic at the dealer was a throttle body failure.

- Belleville, MI, USA

problem #164

Jun 022013

Fusion 6-cyl

  • 106,288 miles

A D V E R T I S E M E N T S

Driving at highway speed, I heard a 'pop', and the car suddenly lost power. I coasted to the side of the road. The car idled roughly, but would not accelerate. The 'wrench' warning icon lit on the dash as well. I turned the engine off and tried to restart it. It started and ran correctly after that. This has happened two times since then. The dealership reported no codes showing after hooking it to their computer.

- Pilger, NE, USA

problem #163

Jun 292013

Fusion

  • 63,000 miles
While I was up to speed (65 mph), the car's wrench light came on, and lost power. All of the electrical systems were still functioning, but the car would not accelerate. I waited a few minutes, tried the car again, and it made it to my destination, and went trouble-free on the return trip home. The car had the same occurrence on Monday, July 8. at that time, I called roadside assistance who came and towed the car to the dealer that services my car. I was told that the throttle body had to be replaced. Estimated repair cost: $387.

- Erlanger, KY, USA

problem #162

Jul 072013

Fusion 6-cyl

  • 41,425 miles
I was driving on a crowded highway at the speed limit of 55 when the engine slowed down and did not respond to the gas pedal. I was able to pull to the side of the road and shut the car off. After several minutes I was able to restart the car. The situation was very dangerous. This was the third time that the vehicle had lost power. The other two times I was just starting from a traffic light so it was not as dangerous. The dealer replaced the throttle body to resolve the problem. It definitely did not seem like this was the first time the dealer had seen the problem. I think this is a serious safety defect in this vehicle.

- Amissville, VA, USA

problem #161

Jun 132013

Fusion 6-cyl

  • 30,000 miles
While driving in city traffic vehicle suddenly seemed to lose drive power. Wrench lite came on as I tried my best to move out of harms way.downtown traffic is dangerous enough without this exciting vehicle failure. Upon further research it appears this is the limp-home mode which one encounters when a throttle body has malfunctioned. I find it hard to believe that Ford has not notified owners of this dangerous situation. It is clear upon internet research that this is occurring far too often. When my Ford service rep told me that this was not covered under warranty on my 37 month old car I left in disgust. I then had the throttle body replaced by a reputable repair shop for the sum of $350. I trust NHTSA will find that this is a real danger and insist upon a recall or information notice to all owners. I can't believe Ford hasn't done this on their own Accord.

- Hamburg, NY, USA

problem #160

Jul 022013

Fusion 6-cyl

  • 94,500 miles
We were traveling at approximately 65 miles per hour when the car started to jerk and the wrench light came on the dash. We were unable to accelerate. We were in the middle of traffic, almost causing a wreck, and had to make our way to the curb to turn the car off. After we started it again the wrench light went off and we were able to make it back to where we were staying. We were out of town and we had to take the car to the local dealer in that area. They said it was probably the throttle body sensor and that most of the 2010 Ford Fusion had this same problem and that part was on back order. We were in South Carolina at the time and had to make it back to Virginia. The engine light also came on and we took it to advance auto where the code P2111 showed up as the error which is the throttle body sensor. We have an appointment to take the car to the dealership later this week for this problem, but we cannot drive our car now. I called Ford today and was informed by customer service that this is not a recall as of now. This is going to get someone killed. This is very dangerous because you cannot accelerate. After researching on the internet this is a problem with most 2010 Ford Fusion and feel this should be a recall by the Ford Motor Company.

- Salem, VA, USA

problem #159

May 012013

Fusion 4-cyl

  • 42,000 miles
Driving along and vehicle goes into limp mode. Cannot accelerate. Pull over turn off car and restart. Car starts up and runs fine until it happens again which has happened several times now and more frequent. Can't afford to pay dealer so I have to but the part and install it myself. No codes show up just a wrench. Talked to the dealer and they are very familiar with the problem and told me what to replace but if I take it to them they will charge a fee for the diagnostic even though they know what the problem is, then they charge another fee for replacing the part.

- Fresno, CA, USA

problem #158

Jul 072013

Fusion 6-cyl

  • 31,945 miles
While driving at 45mph lost throttle control. Gas pedal had no response. Was able to coast to side of highway. The "wrench light" came on the instrument panel. I restarted the vehicle and the throttle was responsive, dove approx 1/4 mile and the same situation occurred; however, this time the check engine and wrench lights were illuminated. Turned vehicle off and on and warning lights reset and I had throttle control. Drove approx 1000 feet and lost throttle control again; however, this time I was making a turn through an intersection. I was able to coast through the intersection and off the highway onto the shoulder of the road. The check engine and throttle control/transmission(wrench) lights were illuminated. At this point I had the vehicle towed to the dealer.

- Berlin, NJ, USA

problem #157

Jun 052013

Fusion

  • 65,000 miles
I was merging onto a highway from another highway. I was traveling at approximately 65 mph so I could merge into flowing traffic. I was about to merge into the two lanes on my right as the two lanes I was coming from were ending. As I was about to merge into the lane on my right my vehicle lost power and could not accelerate. The service light came on. I stayed in my lane which was quickly coming to an end. I put on my 4 way flashers to alert the other cars I had an issue. I stayed left until I noticed the cars on my right were aware that I needed to get over to the shoulder on the right side of the road. I pulled off the road and came to a stop. The car felt as if it was shuttering. I turned the car off and waited for a few minutes and then turned the car back on. The service light was now off and the shuttering was gone. When I took my vehicle to my mechanic it did not give any codes. Since then it has happened four more times. The last time engaging the check engine light. My mechanic was able to pull a code and it identified the throttle body. My mechanic contacted Ford who will not cover a replacement part at this time, but stated they are aware of the issue and have 17,000 parts on back order.

- Brentwood, NH, USA

problem #156

Aug 152012

Fusion 4-cyl

  • 70,000 miles
As I was driving down the road my car stopped accelerating, started spitting and sputtering (felt like it had ran out of gas) and displayed the wrench light on the dash. I cut the vehicle off and started it back up and had no further issues for quite a long time. Almost a year later (June of 2013) the vehicle did the exact same thing. This time cutting it off and back on again did not fix the issue. My car wont even make it half a mile down the road now with out shuttering and sputtering to a stop.

- King, NC, USA

problem #155

Mar 282013

Fusion

  • 49,000 miles
I was driving down the highway at 65mph when all of a sudden my car lost fuel pressure. I put the gas pedal to the floor and nothing happened. I put on my hazard lights and was able to get off to the side of the road as other cars were flying by me on both sides. All the electrical functions were still on but the wrench light came on. I shut the car off and restarted it and the light went out and I went on my way. There was no warning. It happened 2 more times about a month a part each time and always after I had been on the road for at least 15 minutes. After the third time I took it to the Ford dealership and had to wait over two weeks to get a new throttle body. Please make them recall this part before someone gets killed!

- Fort Worth, TX, USA

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