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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 15 of 24)

« Read the previous 20 complaints

problem #194

Jul 102013

Fusion 6-cyl

  • 15,100 miles

A D V E R T I S E M E N T S

While resuming travel after stopping at a stoplight the engine would not allow me to continue to accelerate. As there was a line of traffic behind me, I quickly turned on my 4-way flashers and coasted to the side of the road. After shutting off the ignition and waiting for a few minutes, I tried restarting the car. The engine restarted normally and I was able to proceed with full throttle functionally. This same problem happened to me three more times since the first incident. I have read on the internet that several people are experiencing this problem and that Ford is not issuing a recall to fix this problem.

- Jeannette, PA, USA

problem #193

Aug 022013

Fusion

  • 112,000 miles
While driving on the highway at 60, in a section of highway with no breakdown lane and multiple highways merging together, the car suddenly lost all throttle power and wrench light went on. Coasted to side of road barely being missed by several other vehicles and trucks. I shut car off and started again and was ok and able to get off highway. Once off highway car kept loosing throttle power every mile until I got it to the dealership. Dealership says this is an issue with 2010 Fusion and that part is not available until end of October! (already had throttle body and plate cleaned a few weeks ago when it happened on a cold start and code came up P2111 throttle actuator control stuck open. Car was fine until now.)

- Northwood, NH, USA

problem #192

Jul 312013

Fusion

  • 40,000 miles
Was traveling at approximately 55mph when the car lost all propulsion. I was able to get to the shoulder, shut it down, and start back up after about a minute. This occurred 3 times on a 25 mile drive. Appears to be a faulty throttle body based on the codes being thrown off. The car only has 40,000 miles and based on multiple user boards this is a problem Ford is aware of. Unacceptable for such a key part to fail so early in its like. If I was stuck in the left lane this could have resulted in a very dangerous situation.

- Newburyport, MA, USA

problem #191

Jul 022013

Fusion 6-cyl

  • 38,000 miles

A D V E R T I S E M E N T S

I was driving in the right lane of a major, heavily traveled (with many tractor trailers), divided highway, traveling at a speed of between 55 and 60 mph. All of a sudden, without warning, the engine seemed to shut down. I could not accelerate; the engine would not respond. This was a very scary situation as trucks and cars had to break, while I steered the car to the narrow shoulder. The car didn't seem to lose power steering and the engine was still running (tach showed 900 to 1000 RPM). However, engine was totally unresponsive to my depressing the accelerator. I shut off the engine, put the flashers on and waited a few minutes and attempted to start the engine. The engine started normally, and I was able to pull out onto the highway. However, after driving about one-quarter mile, the same engine shutdown occurred. Called aaa and had the car towed. The auto repair center checked for trouble codes. The throttle body assembly had failed and had to be replaced. I have not had a problem since the repair was made. Subsequent to the repair, I checked on the internet to see if anyone else had this problem. I was very surprised to see that this problem is not uncommon to Ford owners. I was gratified to see that your Agency has opened an investigation into the matter. I called customer service at Ford Motor Company to see if there has been a recall. Ford customer service said there was no recall and did not acknowledge that there is a problem with the throttle body unit. I then called the service department of a local Ford dealership. The service rep said that "they have seen problems with the throttle body unit", but confirmed that there has been no recall.

- Bethlehem, PA, USA

problem #190

Jul 252013

Fusion

  • 22,100 miles
Car stalled while driving on the highway. The engine would restart but ran very rough. I was able to get off the highway. The other occasion was at an intersection. Both times the car had to be towed to autonation in union city, Georgia. The throttle body was replaced under warranty.

- Peachtree City, GA, USA

problem #189

Jul 192013

Fusion 6-cyl

  • 72,000 miles
As your driving your vehicle down the road the car just looses power, 2nd time in two years throttle body went out. Part is on national back order this time, Ford will not help or assist with repair if vehicle is out of warranty.. this is very dangerous, car looses power at any speed and I was almost ran over by a semi tractor trailer. When it happens the wrench light comes on ; on computer from diagnostic pedal ids self test code shows up is P2112.

- Cincinnati, OH, USA

problem #188

Jul 222013

Fusion

  • 57,000 miles

A D V E R T I S E M E N T S

While driving the gas pedal begins to shake and then the car shuts off completely. Have read several reviews/complaints about it being the throttle body, and that's what it is. $800, and warranty is expired, but brought the car in previously to Ford with the same issues, they couldn't find any problems then. Don't feel I should pay for a mistake made by Ford.

- Richmond, VA, USA

problem #187

Jul 252013

Fusion 6-cyl

  • 53,000 miles
When traveling down the road in typical conditions the power could cut out on the engine. Electrical power would still be on but no power would go to the engine forcing me to pull off the road and restart. This has happened several times and caused a minor bump with a traffic barrel. Ford lists this as service notice when it should be a recall, I could have been killed had I not had enough room to avoid the semi truck speeding behind me.

- Wesley Chapel, FL, USA

problem #186

Jul 222013

Fusion 6-cyl

  • 53,450 miles
Was driving approximately 45 mph car just went to idle throttle was unresponsive wrench light came on about got rear ended has done it several times since help.

- Covington, VA, USA

problem #185

Jul 242013

Fusion

  • miles
My daughter owns a Ford Fusion 2010 and has had multiple incidences of throttle body failure. We have taken it to the dealer, who diagnosed it and ordered the part. The part is back ordered due to so many failures on several types of Ford cars and trucks. A little research on the part of the NHTSA would show it is past time this part should have been recalled!!! losing acceleration in the middle of pulling into traffic whether in town or highway is exceptionally dangerous, the NHTSA and Ford need to step up before deaths occur.

- Pooler, GA, USA

problem #184

Nov 282012

Fusion

  • 40,490 miles

A D V E R T I S E M E N T S

As I was driving to work November 28, 2012 the car died. Luckily I had already exited the highway and was only doing app. 30 mph. I pulled to the side of the road and attempted to restart the car. I finally got it to run, but it was running terribly. I nursed the car to where I worked and called a tow truck. It was towed to kings Ford in cincinnati (about 20 miles from where I work). The mechanic verified a "dtc P2112" code for a throttle body stuck. It was replaced by kings Ford and although I was under the 36 month warranty period I was over the mileage (3 year/36,000). I was charged $442.81 for the repair. This is ridiculous for a car that was less than 3 years old. I complained to Ford and was basically told "too bad". not happy with any Ford product now. I manage a 330 vehicle fleet where I work. Do you think I'll buy a Ford again?

- Cincinnati, OH, USA

problem #183

Jul 182013

Fusion

  • 86,000 miles
Throttle body is defective on vehicle. Causes vehicle to not get any gas and shuts down to an idle with the wrench light illuminating. Many people have this known issue. Driving in dallas I found this to be very unsafe with so much traffic. Could have been seriously injured as the vehicle would not move.

- Frisco, TX, USA

problem #182

Jul 242013

Fusion

  • 109,540 miles
Vehicle went into limp mode @ 70 mph on interstate. Came very close to a collision before getting vehicle to the side of the road. Need a recall from Ford now before it becomes so large like Toyota and the death rate starts to climb. It is a defective part and Ford knows it.what does it take 10 deaths or 100.

- Matthews, NC, USA

problem #181

Jul 132013

Fusion

  • 32,000 miles
After stopping at bank, car went into creep mode after less than a block. Restarted and drove home. Nine days later the same thing occurred. Drove to mechanic next day ok. Needs throttle body for $440. Ford apparently not willing to fix although they've had this problem for years. Replaced ignition coil a few weeks earlier for $330. Same mo with Ford.

- Prairie Village, KS, USA

problem #180

Jul 232013

Fusion

  • 43,000 miles
I was driving to work yesterday morning and almost got rear ended by a semi when my car lost power. After work I took my car to the mechanic and he verified that there is an issue with the throttle body. After finding this out I did some research online and found that this appears to be a very common problem. I have read countless pages of complaints on this particular problem happening to other people. Without a doubt, I feel that there should definitely be a recall on this issue. I guess it takes someone to get killed before that will happen though. This is not the first time this has happened to me and probably won't be the last. I would hate to see someone get killed over this. It will bring a hefty lawsuit.

- Cincinnati, OH, USA

problem #179

Jun 032013

Fusion 6-cyl

  • 44,000 miles
After coming to a stop at a red light, we tried to accelerate, when the wrench light came on and the car lost power, but did not shut off. We could not accelerate, rpms dropped and, luckily we coasted to a safe stop. I put it park and turned it off. After a minute or two, started it up again, the wrench light was off. We went a couple of miles and it did it again. We decided it was unsafe so we brought it home.

- Cedar Park, TX, USA

problem #178

Jun 202012

Fusion 6-cyl

  • miles
Vehicle goes into "limp-home" mode suddenly and unexpectedly. Happened on I-95 and was lucky I could pull over without getting killed. Dealer could not find problem although this should have been well-known to them by then. Happened several times since and got worse and now car is immobile and too dangerous to drive. Apparently a problem with fuel injection throttle body which Ford is well aware of and part is back-ordered 7-10 days (they say). NHTSA initiated an investigation of problem in Feb 2013 but Ford has not informed customers of this very dangerous situation nor offered any fix. Seems unconscionable to me. What does NHTSA propose to do about this and why hasn't it done so" this situation is literally without exaggeration a danger to human life and the manufacturer does nothing. What is NHTSA for"

- Maspeth, NY, USA

problem #177

Jul 092013

Fusion

  • 80,424 miles
The car began to stall on the freeway, so I had to drive it off the freeway after it had turned off twice. The first time, it went off in the middle of the freeway as I luckily veered to the side and no one was hurt. I took it to be serviced. It turns out there was a faulty throttle control: The throttle actuator was stuck closed (P2111), and also would get stuck open (P2112). This must have happened while I was on the freeway. The auto service center ran the tests and tested my vehicle after replacing that throttle assembly and now my car runs back to normal. Also, my rear parking aid back up tone is out of order. Sometimes it just beeps constantly and there is nothing behind the vehicle. It seems to be working in order, but once in a while it does that.

- Tracy, CA, USA

problem #176

Jul 182013

Fusion 6-cyl

  • 53,000 miles
On several occasions, the vehicle has no throttle response will driving. The car must be safely pulled over to the side of the road, turned off, and then restarted to correct the problem. The wrench light comes on every time this occurs, and the check engine light comes on some of the time. This is very hazardous due to the driving conditions that may be evident at the time the problem occurs. The local Ford garage diagnosed the problem as the need for the electric throttle body replacement, part #ds7Z-9E926-a.

- Meadow Valley, CA, USA

problem #175

Jun 282013

Fusion 6-cyl

  • 51,000 miles
As I was driving on interstate, the vehicle suddenly lost all acceleration power. I was forced to pull off the road for fear of stalling on the highway. After a couple separate similar instances and trips to the auto repair shop, they determined the problem was a faulty throttle body. After replacing the throttle body, the problem has not recurred. I did some online research after the problem was identified and found numerous owners have complained of a similar issue with the 2010 Ford Fusion. The research stated this is very common with this make and model when the vehicle has between 40,000 to 60,000 miles.

- Mandan, ND, USA

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