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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,261 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 14 of 24)

« Read the previous 20 complaints

problem #219

Aug 172013

Fusion

  • 67,500 miles

A D V E R T I S E M E N T S

2 days in a row, driving 40-50 mph and my car completely loses acceleration. The wrench light goes on. I have to roll to a stop on the side of the road while the car shakes like it is stalling out. I turn the car off and wait a minute or two then turn the car on and everything is back to normal, no wrench light, no problems... until it happens again. This is very dangerous as I have a 10 month old daughter to drive around and wouldn't want to put ourselves in a dangerous situation on a busy road or highway. After researching online this problem seems to be a recurring issue with many Fusion owners around the country. Please help.

- East Haven, CT, USA

problem #218

Aug 172013

Fusion 6-cyl

  • 39,100 miles
Was driving on the highway at about 65 mph and the car lost all response to the accelerator, pressing on the gas did not accelerate the car. Pulled over to the side and car ran a rough. Turned the car off, waited about a minute and restarted. Car restarted fine and drove fine after that for the rest of the trip. My wife drove the car the next day and had the same thing happen while she was on the highway. She saw the check engine light come on (I don't recall it coming on, but may have just missed it).

- Palo Alto, CA, USA

problem #217

Aug 142013

Fusion

  • 53,950 miles
While traveling in the middle lane on I-77 at 65 mph, the car suddenly decelerated to a stop. The car was running but the car was unable to move. Fortunately a brave passerby pulled off onto the left median, stopped traffic in the left lane, directed me to put the car in neutral & pushed my car over the left lane and onto the left median. A state highway patrolman, coincidentally, came by and called a tow truck. He pushed me farther off the road, fearing a rear end collision. The car was towed to a Ford dealership where the throttle body was replaced. The tow cost over $80. If I had not purchased an extended warranty this repair would have been over $700. This was a terrifying incident as this is a heavily traveled stretch of interstate. I consider myself very unfortunate that I was not involved in a serious accident. If the good samaritan hadn't helped, I would have had to either stay in my vehicle & risk a rear end collision or try to leave my car in the middle lane, cross the left lane by foot, and wait for assistance along the left median. I have since learned that the throttle body defect in Ford Fusion has been well-documented. There should be a recall. I worry for my nephew & son-in-law who both have 2010 Fusion.

- Akron, OH, USA

problem #216

Jun 062011

Fusion 6-cyl

  • 22,000 miles

A D V E R T I S E M E N T S

While already in motion on the highway the car begins to decrease it's speed, vibrate and then stall out. The problem is intermittent. Corrective action taken at times of event is to pull out of traffic as best as possible. Turn off the ignition, put the car in park then after approx two minutes, restart the vehicle and continue driving.

- Holtsville, NY, USA

problem #215

Jun 122013

Fusion

  • 52,000 miles
This car has a tendency on stalling because of the electronic throttle body.

- Eldersburg, MD, USA

problem #214

Aug 142013

Fusion

  • 69,000 miles
We were driving on a highway when the cruise control kicked off. I realized that the car had no power, so I went to the shoulder and the car was shuddering as I came to a stop. I turned the car off, checked to see if there was anything I could see wrong in the engine compartment, checked all fluids, etc. Got back in the car and it started right up. We went a little while longer and it happened again. All in all, it happened probably 8-10 times in a little over a 100 mile trip. The wrench light would come on when the problem appeared, but only the service engine light would stay on after restarting.when we got back into town, I went to auto zone to have the engine code read and it was P2111 (throttle body). After doing some investigating, I found that this is a very common problem among these cars. I found out that it is very easy to replace, so tried ordering one. The part that most sources have listed is around $170. But, that part is not available and the replacement is $324. I think Ford is gouging the consumers to fix a known problem that should be fixed under a recall. I have a 4 year old car that I don't dare take a trip with.

- Tulsa, OK, USA

problem #213

Jul 252013

Fusion

  • 28,000 miles

A D V E R T I S E M E N T S

Car lost power while driving at 45 mph, after about 10 minutes of driving. It would not respond to accelerator pedal and the wrench light went on. I pulled off to side of road; car restarted after 2-3 tries; drove without incident for next 1500 miles. Since then has stalled three times, usually within a few minutes of initial start driving at 30-40 mph. Each time, restarts with one or two tries and runs ok, but feels sluggish.

- Columbus, IN, USA

problem #212

Aug 072013

Fusion 6-cyl

  • 39,500 miles
My 2010 Ford Fusion has stalled several times while driving and while attempting to accelerate from a stopped position. Several times it has almost caused me to stall in the middle of a busy intersection when turning left, stop while driving on a busy freeway, and quickly accelerate when my foot has been on the brake peddle.

- Austin, TX, USA

problem #211

Aug 102013

Fusion 6-cyl

  • 37,800 miles
Car suddenly lost power at highway speed, had to pull over, rough idling; amber wrench lit up. Car towed to dealership. Could not find problem but sounds like throttle body failure as described over internet and by another dealership's service manager. Advised to see if occurs again.

- Mystic , CT, USA

problem #210

Jul 132013

Fusion

  • 55,800 miles
Driving at highway speed my 2010 Ford Fusion SE decelerated and went into "limp mode" with no warning. I was able to pull to side of road and turn engine off then back on car was running ok then. This same thing happened again on 8 /12/13.I have seen where there is an investigation into faulty throttle body on this model.the description from other complaints I have read is the exact same as my incidents. I was traveling at around 60 mph both times, this is a very dangerous situation and needs to be addressed thank you.

- Washington, DC, USA

problem #209

Aug 082013

Fusion

  • 60,455 miles

A D V E R T I S E M E N T S

After accelerating to approximately 55 mph, leaving off accelerator, engine lost power. Had to pull off the road. Engine was at a rough idle. After shutting engine off and re-starting check engine light came on. Would have been dangerous in traffic.

- Bretz, WV, USA

problem #208

Aug 082013

Fusion

  • 60,455 miles
After accelerating to approximately 55 mph, leaving off the accelerator, engine lost power. Had to pull off the road. Engine was at slow rough idle. After shutting engine off and turning back on, check engine light came on.

- Bretz, WV, USA

problem #207

Aug 112013

Fusion 6-cyl

  • 48,960 miles
While driving at 70mph on the freeway, I suddenly lost all throttle control, requiring me to coast to the side of the freeway and stop the vehicle. The amber "wrench" was illuminated. I turned the engine off, and then restarted, which cleared the amber "wrench" light, and the engine/throttle returned to normal operation. I drove home without further incident. Fortunately, traffic was light at the time of the incident.

- Costa Mesa, CA, USA

problem #206

Aug 092013

Fusion 4-cyl

  • 60,457 miles
While driving to my brother-in-law's house my car abruptly shut off not allowing me to push in the gas at all. The rpms were at 1. I came to a rolling stop and shut the car off. I restarted the car an drove 1/4 mile further and the car did the same thing. Luckily my husband was with me and felt it happen, he was able to limp it to the closest Ford dealer where they told me my throttle body needed to be replaced at a ridiculous cost. My extended warranty does not cover this and after reading endless things about throttle bodies on Ford vehicles this seems to be a very common problem. I am so very thankful that my car didn't shut off on the interstate with my children in the car. I can only imagine what could have happened. I do not believe that the endless number of customers should have to pay for such a critical part of our vehicle to have to be replaced. In my opinion a recall should be in place because what is happening is not a simple problem, it is very dangerous.

- Elm Mott , TX, USA

problem #205

Jul 292013

Fusion 6-cyl

  • 63,120 miles
While driving on the freeway my car was running but when I pushed on the gas nothing was happening and the yellow wrench light was on in the car. I had to coast out of the way of all the traffic with being ran into and thank goodness it wasn't during rush hour. This has happened five times since I bought the car used and it doesn't even have 65,000 miles on it yet. I have already taken it to the shop and they determined it was a clogged fuel injector. That was cleaned it the car ran fine for half a day and then it did the same thing twice in one day within fifteen minutes of each event. I put the car in park and turn it off and turn it back on and its fine. This seems to be a problem with the throttle body which seems to be the issue that is all over the internet. This needs to be recalled because its a matter of time before someone dies or gets hurt when this happens to their car.

- Grove City, OH, USA

problem #204

Aug 082013

Fusion

  • 38,900 miles
Call stalled in the middle of driving 2 xs in the worst part of the city. Would restart but stall after a few more minutes of driving...had to coast into parking lot and get towed to downtown Ford in canton Ohio to be repaired. Downtown Ford said throttle body...over $600 to repair on a vehicle with only 39000 miles.

- Massillon, OH, USA

problem #203

Aug 082013

Fusion

  • 49,000 miles
I was traveling on the interstate at highway speed. Traffic had slowed alittle so I began to slow as well. When I pressed the accelerator nothing happened. The wrench light came on the dash. I had no control over the acceleration of the car. After almost being taken out be a semi I was able to get the car off to the side of the interstate. The car was idling very rough. I shut the car off and waited a few seconds. I restarted the car and the light was off. I was able to drive home with no more problems. Seems that Ford has a major issue. I thing they should be made to recall these cars before someone gets killed.

- Charlestown, IN, USA

problem #202

Jun 272013

Fusion 6-cyl

  • 41,335 miles
www.aboutautomobile.com/complaint/2010/Ford/Fusion/power+train traveling on interstate at 55 miles per hour when the car lost power and the wrench light came on it was all that could be done to avoid a highspeed accident. When the vehicle wa restarted it ran fine. However it continues doing this. The dealer says the throttle unit ($600) needs replaced this after the transmission was just replaced. We called the Ford customer service it took three weeks for their representative to return the call and he had the nerve to ask "what did we expect him to do"? with the web the companies can no longer lie the dealer and Ford first stated it was the first they heard of this, yet there are lawsuits everywhere.

- Hayes, VA, USA

problem #201

Jun 072013

Fusion 6-cyl

  • 21,000 miles
Driving at relatively low speed - 25-30 mph - and car lurched to slow speed - could not accelerate at all. Had to pull over to side of road, turn vehicle off and restart. Drove 50 yards and problem recurred. It continued to happen, fortunately not on the highway until I called the Ford dealer. Had to have the vehicle towed because I did not want to take it on the highway. Dealer wanted to charge me over $500 for repair as vehicle was 3 months out of 36 month warranty. I researched online and found that this is a problem with the "throttle box" which the dealer should have been well aware of. Dealer did "assisted" me with cost of repair - charged me $50. The repair should have been free. Ford needs to issue a recall before someone is killed.

- Portland, OR, USA

problem #200

Aug 022013

Fusion

  • 76,000 miles
I was traveling on the hwy going home. The little wrench light came on the dashboard without warning or any kind of notice and I could not accelerate at all. When I tried to press the gas pedal it would not do anything at all. I managed to pull over to the median. I tried shutting off the vehicle and then restarting it. This solved the problem temporarily. This happened to me three times the rest of my way home. Without warning the light comes on and you have no acceleration. I'm being told it could be the throttle body.

- Honea Path , SC, USA

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