Print this page

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2010 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

2010 Ford Fusion Owner Comments (Page 21 of 24)

« Read the previous 20 complaints

problem #74

Jul 172012

Fusion 4-cyl

  • 39,278 miles

A D V E R T I S E M E N T S

As I was leaving work and pulling out of the parking lot, the engine sputtered, choked, wheezed and eventually would not go over 10-15 mph. Check engine light came on and vehicle died. Had the vehicle towed the next day to the local Ford dealership and was informed that I had a defective throttle body that had caused the problem and also had created a lot of debris in the fuel intake system. Cleaning of the fuel intake system and replacement of the throttle body was around $700. I didn't think anything of it at the time until I saw on the news that NHTSA had opened an inquiry into this possible defect on the Fusion, so I wanted to add that I had a similar problem as was being investigated.

- Annapolis, MD, USA

problem #73

Oct 062012

Fusion

  • 45,000 miles
Driving at 40 mph engine went into "limp mode". the engine remains running, but no power. Pulled over and shut engine off. Restarted and ran fine except the problem recurred several times over the next few days at all different speeds. Losing power and/or speed at highway speeds or in traffic could prove to be very dangerous. Took the vehicle to a Ford dealer. They informed me that the throttle valve was sticking and the throttle body needed to be replaced. I was also told that this occurred because of the gasoline additives that the federal government mandates, but now I am hearing that it is probably from a defective circuit board. Very expensive repair for a fairly new vehicle. Problem has not happened since the repair was done.

- Sykesville, MD, USA

problem #72

Sep 282012

Fusion 4-cyl

  • 27,000 miles
The wrench light came on and stayed on steady and the car suddenly lost all engine power. Headlights stayed still on and hazard lights worked. I tried starting the car but pressing the gas pedal produced no movement of the car nor any increase in engine sound. After trying to start it several times, it seemed like it started but not a normal start. The engine appeared to be very rough but again, no fast engine sound. It kind of limped to the side of the road which was on a very slight incline. No pressing of the gas pedal produced any significant movement of the car. The car was violently shaking as it limped to the side of the road at maybe 2 miles per hour. Once I got it to the side of the road out of traffic, I did turn it off. I gave it about 30 seconds and it started normally. No more wrench light. It seemed to work fine after that. I drove home " about 90 miles with no further problems. I reported the problem to our local Ford dealer. The dealer has been supportive. Ford Motor Company has not been supportive. When I called the Ford dealer explaining the symptoms, the service coordinator?S first question was, ?is it a Fusion?? he already knew it was a common problem with Fusion. He said that I am not going to like what he had to say. He said that Ford will not allow him to do the 30-minute repair unless a code is available in the obd unit. I brought it in and no code was found. They tried for two days to get it to code. The service manager pleaded with Ford?S upper level to allow the repair but they were inflexible. Their response ? ?no code, no repair.? Ford"S customer relationship center was useless! they offered no help. The local dealer had six cars the week after my car died with the exact same issue as mine. I was placed back on the road with Ford knowing I would again be stranded. It happened again 4 weeks later.

- Harrisburg, PA, USA

problem #71

Jul 052012

Fusion 4-cyl

  • 45,000 miles

A D V E R T I S E M E N T S

Vehicle lost power, causing unexpected deceleration. I was afraid I would be hit from behind and was concerned for myself and my wife's safety. Vehicle was repaired out of warranty. The electronic throttle body was replaced.

- Royal Oak, MI, USA

problem #70

Feb 142013

Fusion

  • miles
While driving home the vehicle lost all acceleration and the wrench light came on. The rpms dropped to below 1000. I was able to safely pull over where the car shook and died out. I attempted to restart the vehicle and it would not start. I waited a few minutes and was able to get it started.

- Humble, TX, USA

problem #69

Nov 012012

Fusion 4-cyl

  • 56,000 miles
While driving under normal conditions, at approximately 45 mph, engine suddenly stalls, wrench light comes on dash board, no power to engine whatsoever. Pulled the car over onto shoulder, engine is shaking violently at this point, shut the car off. Waited approx. Five minutes, turn car back on, no problem. No more wrench light, no longer stalls. I took the car into a Ford dealer and they said I had a bad O2 sensor. So they replace it and say that will fix the problem. When I dropped it off I told them to look at the electronic throttle body because a lot of people online had posted about the same type of problem and the throttle body was to blame. The dealer told me they checked the throttle body and it was fine.' Ha!! however approximately 1-2 weeks go by and the same thing happens again with no warning. Driving down the road everything is fine and then suddenly the car stalls, no power to engine, shaking, wrench light comes on again. This happens 3 times in a span of about 7 miles. I bring the car back to Ford and tell them what happened. They call me back a few hours later and say yeah you've got a bad throttle body (but it was "fine" two weeks ago?) they then proceed to tell me that it will cost approx. $465 and it's not covered by any warranty. I also spoke with the dealer that I purchased the car from and they told me over the phone that they were getting a lot of these 2010 Fusion with faulty throttle body parts and that if I had it replaced it would actually be a different design than the original factory installed version. Yet I had to pay to have it replaced.

- Spring Valley, NY, USA

problem #68

Feb 132013

Fusion 4-cyl

  • 21,850 miles

A D V E R T I S E M E N T S

I was slowing down as the traffic light turned red. The engine stalled and cut out. The wrench warning light came on. It took several tries to get the car started. Over the next several days, the car stalled while we were driving on a major highway in traffic at 45 to 50 miles an hour. We took the car to a Ford dealer who diagnosed the problem as a short circuit in the throttle body and motor assembly. They replaced the parts at a cost of $438.64. We have since learned of other Ford of the same age having the same problem.

- Venice, FL, USA

problem #67

Dec 192012

Fusion

  • 52,000 miles
At approx. 52K while drive approx. 40mph, all fuel power was lost and 'wrench' light came on. Had to coast to a stop, car sputtering. Put in park and killed the engine. Waited a minute, car started with some hesitation. Ran diagnostic, nothing. About an hour later, ran some B-12 through fuel; cured. Twice again at approx. 56K, same thing (once at 70mph on the interstate and the other at 55mph on a busy highway); ran B-12 both times. On third event, it finally gave a reading - throttle body stuck in open position. Brought vehicle to Ford dealership, they got the same reading and changed the throttle body to the tune of $350. Ford stated there was no technical service manual indication of problem forcing a possible recall. How lucky for me and my kids that we weren't in a high-traffic situation and I could safely maneuver to the shoulder...all three times!

- Rayne, LA, USA

problem #66

Feb 072013

Fusion 6-cyl

  • 45,000 miles
We were driving around 50 mph when the car stopped accelerating and we slowed down to 5 mph.the wrench light and check engine light lit up. Luckily, there was nobody on the road behind us or we might have been killed from the sudden change in acceleration. We were told by our dealer that the throttle body needed replacing. They replaced it but the check engine light is still on. It was not covered by warranty (I was told by Ford customer service that no warranty covers that part). How convenient that they specifically don't cover a part that is clearly defective. I am not sure if anyone has died from this problem, but I have two teenage sons who drive that car and I don't trust it anymore. After reading all of the complaints on this site, and elsewhere, I demand that an investigation be done into this faulty part before someone is injured or killed. Thank you.

- Copake, NY, USA

problem #65

Jan 192013

Fusion 6-cyl

  • 47,800 miles
While turning left on a green arrow my accelerator became unresponsive, engine did not stop running but would only coast @ about 2 mph, wrench light icon and check engine light came on. The car was jerking during this slow coast to the side of the intersection. I had to put the car in park and completely shut it off.(as I was hitting my hazard lights and praying I didn't get hit by oncoming traffic as the light had changed by this time.) after a rough restart, it appeared to run fine. I took it to the mechanic and had my fuel system cleaned, but after doing research and finding many owners of the Ford Fusion have had this recurring problem, seemingly with their throttle body, I am very afraid to drive my car as this problem occurs with no warning beforehand and at all different speeds. I did notify Ford customer service and was told that they had no customer service complaints about this problem. When I informed them of all the complaints online, they explained that they only acknowledge "official Ford websites". I pray that Ford will issue a recall and fix this problem before somebody dies.

- Grovetown, GA, USA

problem #64

Dec 012012

Fusion 4-cyl

  • 38,441 miles

A D V E R T I S E M E N T S

After driving my car a few minutes, the car started to stalled and I could not accelerated. The car just started shaking and finally stop running with the wrench light coming on. I had to turn the engine off completely and tried to started it again, but the wrench light was still on and kept on shaking again. I turned off the engine and waited approximately one minute and it started again. I was lucky to be able to pull over, but I am asking the federal government to investigate Ford Fusion problems with their "throttle body" that has multiple troubles reports from Ford Fusion owners. How can the government allow vehicles that are dangerous to drivers when the vehicles start stalling on the road and especially on the freeway. Please demand Ford recall their Fusion to replace the "throttle body" stalling problems and reimbursement the owners for their cost asap.

- San Francisco, CA, USA

problem #63

Feb 012012

Fusion

  • 31,000 miles
The 2010 Ford Fusion will, at random, lose power. Accelerator is non responsive and the throttle body/transmission indicator light comes on. It begins to idle rough at approx. 1000rpm and will not respond to the accelerator. I've had the car for just over 1 year and this incident has happened dozens of times. It has happened while at freeway speeds, as well as trying to accelerate from a stop light. I've had numerous close calls and literally fear for my safety while driving the car. The dealership claims to not be able to replicate the problem, however as soon as I've picked it up from them its done it within several miles, only for me to take it back to them and get the same response a week or two later. Ford needs to solve this huge problem by issuing a recall and they needed to do it last year. I've literally seen thousands of people in forums with this same exact problem, yet nothing seems to be done about it. It's almost as if the only thing that will open Ford's eyes will be a serious tragedy to occur. Isn't the point of a recall to prevent that from happening?

- Merced, CA, USA

problem #62

Jan 112013

Fusion 6-cyl

  • 63,297 miles
I was traveling at 60 mph and the lost all power. I was in the middle of three lanes so it proved difficult to get to the right break down lane. I turned the engine off and after about ten seconds I was able to restart the engine and return to the highway. The same problem occurred again about a half a mile further down the road. Once again I turned the engine off and restarted it. The problem did not happen again that day. I had the problem looked at later that afternoon at a local Ford dealer who diagnosed it as a faulty throttle body assembly. The car was 3,000 miles out of warranty. Ford corporate customer service did not feel they should pay for the repair. This has occurred twice in the past in December and each time I was traveling 60 mph in heavy traffic. This could have resulted in a very serious accident. Something needs to done.

- Simsbury , CT, USA

problem #61

Dec 282012

Fusion 6-cyl

  • 32,400 miles
My car is a Ford Fusion bought in March 2010 with only 33,400 miles, still under full warranty. I was driving in city traffic, going about 50 mph, when my accelerator stop working. The wrench and check engine light came on as well. I was able to coast into a parking lot safety, thank goodness. When I started to hit my brakes to stop, the car jerked a bit like it did not want to stop. I stopped, shut off the engine, and it started back up ok. No lights on the dash. I then pulled out into traffic again and not even 5 mins later, it happened again. I coasted into another parking lot, turned the engine off and back on. This time the check engine light stayed on. This proceeded to happen 5 more times before making it to the dealership. The dealership said it was due to a dirty throttle body and that it needed cleaning. I spent $250 to clean it because cleaning is not covered under warranty. Two weeks later, I was on the interstate going about 75mph when this all happened again, thank goodness I was not in heavy traffic or I would have been hit from behind. I was able to coast over to the shoulder and restart my car. I drove it straight to the dealership. They called some hotline and were told to replace the throttle body altogether. I have not had any problems since but I wish I had known this earlier. I was terrified of getting into an accident and wish Ford would have recalled it before this happened. I pray that no one is killed because of this simple part that should be replaced on all Fusion.

- Denham Springs, LA, USA

problem #60

Nov 282012

Fusion

  • 16,700 miles
First event was while exiting a mall parking lot; stepped on gas pedal, and instead of accelerating the car seemed just about to stall. I got off to the side of the road, and before shutting off the engine noticed the "wrench" symbol illuminated on the instrument cluster. I waited a few minutes and started the car, noting the "wrench" was no longer on, put it in gear and drove off. The car ran fine until 12/28/12, when while traveling at approx 70mph on I-90 the engine began to again down shift and lose power. The third occurrence was the morning of 12/29/12; in each above incident I was able to get off the traffic way, park, shut off the car, restart it and drive away. The wrench was illuminated each time. On 01/03/13 my car was serviced by the dealer from where I purchased it, and they said the problem was the throttle body. They had one in stock and replaced it. Kudos to them, but, more than a little unnerving. And if it was replaced with the same style unit, how do I know it won't happen again, perhaps at a most inopportune time? at the time of writing this I don't have the VIN available, however, fwiw, the build date is June 2010. It is the sel AWD with the V-6 engine, 3.0L I believe.

- Erie, PA, USA

problem #59

Nov 282012

Fusion 6-cyl

  • 46,583 miles
Ford Fusion 2012 3.0L V6 sel goes into "limp-mode" without warning at highway speeds. A slight shudder immediately before tripping the "limp-mode" where the accelerator becomes disabled. No or minimal power is available to pull out of traffic safely. Wrench light comes on, however, the engine is still running. Once the car turned off and restarted, the car runs normally until the symptom happens again. No other symptoms are present prior to going into "limp-mode". brought the car to a mechanic and they could not find any saved engine codes and could not reproduce the problem. No work was done to correct the problem due to no evidence of it in the computer. Has happened three times at highway speeds, without any warning, and creates a hazardous driving experience.

- Santa Monica, CA, USA

problem #58

Nov 202012

Fusion

  • 165,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that he noticed a puddle of liquid near the front passenger side of the vehicle. The vehicle was taken to a dealer for inspection where they advised that there was a hairline fracture on the fuel tank, which would need to be replaced. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle was no longer under warranty. The failure mileage was 165,000.

- Howell, MI, USA

problem #57

Nov 182012

Fusion

  • miles
This is the second time in a month that we have had to have the throttle body repaired. The first time, there were error codes that could be used to correct the problem but in less than a month the same problem occurred and this time the entire throttle body has to be replaced. While driving the car lost the ability to accelerate and all propulsion systems did not work. The brakes worked fine but there was no response from the car when I pressed down on the accelerator. This problem needs to be fixed and a recall should be ordered. I have had to pay for this problem 2X and could have been hurt when I was unable to accelerate on the highway and just able to get off the road in time.

- Omaha, NE, USA

problem #56

Nov 082012

Fusion 4-cyl

  • 29,550 miles
I was driving down freeway, my speed around 65 mph. The car starting stalling, there was no response from the gas pedal. I manage to get my car to the shoulder after crossing 4 lanes. I put the car in park and the car eventually stalled out. I restarted the car; it took a few extra seconds than usual. The car drove fine to work. It happen again when I left work at an intersection (pretty scary) 35mph. I pulled to the right lane and put car in park, shut down sputtering engine. I restarted and made it home through rush hour. The next day, Friday morning, I pulled out of my garage the stalling started within 20 yards from garage at 5mph. Then again when I got off work but this time it occurred multiple times; once as I was entering the freeway on ramp. Stalled 3 times on freeway, I manage to get off the freeway on next off ramp after 3 restarts. The car kept stalling over and over no response from gas pedal every few feet I had to restart. There was no way I was going to make it home. I didn't trust my car for safe driving. I managed to get my Ford Fusion to a Ford dealership close by. The Ford personnel said they never heard of Ford Fusion stalling. They punched in my VIN in the computer and found no recalls. Since it"S a holiday weekend, car won?T be looked at until Tuesday. No loaners cars available from Ford, I had to rent a car for the time being. I goggled 2010 Ford Fusion stalling and it popped up right away. I found out that it has been happening for quit awhile to Ford Fusion. Many other Ford Fusion owners are describing exactly what was happening to my 2010 Ford Fusion. I"M surprised Ford has not come out with any recalls. Someone can get hurt or even killed in traffic if this discrepancy isn't addressed by Ford.

- Ewa Beach, HI, USA

problem #55

Oct 272012

Fusion 4-cyl

  • 27,100 miles
Throttle body failure: Fist occurrence- driving on highway all of a sudden no power. Pressing on the gas nothing happens. No check engine light came on. Pulled off to the side of highway and put the car in park. The car starting shaking and the wrench light came on. Turned car off, then back on and everything was okay. About 6 hours later this happened again as I was passing in the fast lane, then suddenly lost power. Again, no check engine light. Same scenario as the first. Took it to my mechanic and no error codes register. He checked twice. So for a week and a half the car was fine. Then happened twice again, no warning, just lost power. This time a check engine light came on after I put the car in park. Had it towed to the auto shop and a code did register this time. Had it taken for Ford and they had to replace the throttle body. This was a very dangerous situation especially when speeding up to pass as the speed limit on that part of the highway is 75 so cars were coming up fast behind me. If I had caused an accident and injuries occurred the fist or second time it happened on the highway, it would have seemed my fault and there would have been no error codes to at least validate what happened. Please, please, issue a recall for the throttle body before someone is hurt. Not to mention the people just out of warranty that have to pay for this repair.

- Helotes, TX, USA

Read the next 20 complaints »

Not what you are looking for?