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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 22 of 24)

« Read the previous 20 complaints

problem #54

Oct 272012

Fusion 4-cyl

  • 82,646 miles

A D V E R T I S E M E N T S

Car would not accelerate engine light came on I turned car off started and it ran for about 100 feet and would not accelerate towed to dealership and they replaced the throttle body and motor assembly I'm glad we were not on the highway.

- Berea, OH, USA

problem #53

Oct 082012

Fusion

  • 43,000 miles
Engine shut down to very slow idle when starting from intersection. Barely able to get vehicle out of road. This has now happened 4 times, each time when moving thru intersection. This is very dangerous when traffic is approaching from all directions. After engine has been shut off a few minutes it runs ok. It happened twice on the first occasion then ran good for 5 days when it shut down again, then ran good for 6 days when shut down once more.I see on the internet that this is happening to lots of other Fusion owners. It's just a matter of time until someone is crashed into because of this stalling. The problem seems to be the throtte body needs replacing. I think Ford needs to recall these vehicles now before a tragedy occurs.

- Roanoke, VA, USA

problem #52

Oct 202012

Fusion

  • 77,600 miles
2010 Ford Fusion loses throttle control. Engine nearly stalls then begins to rattle violently. Ford dealer says the throttle body must be replaced.

- San Diego, CA, USA

problem #51

Sep 142012

Fusion 4-cyl

  • 61,200 miles

A D V E R T I S E M E N T S

On freeway going 65mph with cruise control in pause mode. When I tried to accelerate I heard a noise, the wrench light went on & I lost all power although the motor continued to idle at very low RPM. After being towed, the car started right up and seemed fine. Took it to Ford and they found no codes coming up. 3 weeks later the exact same thing happened. Ford again said no codes. I read all of the reports about the bad electronic throttle body problems people were having, I told the dealer to replace it even if they were not going to pay for it. The dealer insisted he had never heard about this problem even though I gave him 11 pages of complaints from the NHTSA website. Ford did not pay for the repair. This can be a very dangerous safety issue. I was lucky enough to get off to the side of the freeway in time before getting hit. There should be a recall.

- San Mateo, CA, USA

problem #50

Oct 042012

Fusion 6-cyl

  • 94,500 miles
Driving along. Car suddenly seemed to loose power. I seemed to kick out of gear and stopped responding to the gas pedal. I had to cost to a stop. The "wrench" light came on when the problem started, but after I cut the key off and restarted the "wrench" light was off and all worked fine. This happened 1 time the first day and twice the next. Nothing else happened for 3 more days but on the fourth day the same thing happened. Each time I had to coast to a stop. One time I was in a very dangerous situation, since the coast stopped in the middle of a curve on a very dark road.

- Gwynn, VA, USA

problem #49

Jan 102012

Fusion 4-cyl

  • 47,355 miles
I was driving about 70mph when I realized, the gas pedal wasn't working. There was no acceleration then the car starting knocking like it was out of gas so I coasted over to the side of the road. I turned the car off, waited about 5 mins and tried to start the car. It started up fine and drove fine the rest of the way home. A few days later, I was turning at a light and it the acceleration stopped again. Fortunately, there was a median for turn lanes that I coated in to. Otherwise, this could have been an accident. I took the car in to Ford, they replaced the throttle body and motor assembly. It took several days because I was told that the part was on back order and that Ford had changed manufacturers. This made me wonder why was the part on back order - it seemed like such an odd thing to happen on a fairly new car and why would Ford have changed manufacturers. I googled my year and model and discussed this same thing has happened to a lot of people. My son started driving a couple of months ago and thank goodness this happened with me in the car and not an inexperienced driver. With the car suddenly dying and no gas, this presents with a very dangerous situation depending on the road and traffic you may be in. I think Ford needs to recall this and make repairs before someone is injured or killed.

- Peachtree City, GA, USA

problem #48

Jun 072012

Fusion 4-cyl

  • 55,125 miles

A D V E R T I S E M E N T S

While driving at a low speed (10-35 mph) the car quickly gains speed (the RPM does not increase) and then slows down again and it feels like the gears shift down although it doesn't seem possible. The gas pedal stops working and a wrench shows on the dash board, the car slowly decreases in speed. As I come to a stop the car jumps and lurches violently. I turn the car off, wait a few minutes and turn the car back on. The wrench goes away however after this happens 5 more time the engine light comes on. This happens intermittently. I read in the forum people describing issues similar and exactly that same as mine and it seemed as thou it was the throttle body. Could not afford the part so I waited and it went away. This stopped for roughly 5 months and then starts again (Oct 2012). Now it happens at any speed. Very, very dangerous! I spoke to a mechanic at a local Ford dealership who said that he is not aware of any issues similar to mine.....I find it a little hard to believe that I am the only person in my area with this problem. I suggested he look at the forum. I have 3 children and cannot believe that the powers that be at Ford have no concern for our safety, the safety of other drivers on the road, their reputation and refuse to stand behind a product that reportedly won safety awards. Very unfortunate. I hope the thousands of postings on the multitude of forums reaches someone at Ford (before someone is killed) who has a conscience and is concerned about the safety of those who still believe in buying american. This ignored, dangerous issue and the Ford attitude of not caring will make anyone never purchase a Ford product again. I have owned 3 different models and have had issues with all 3.

- Ventura, CA, USA

problem #47

Oct 022012

Fusion 6-cyl

  • 55,000 miles
While driving my 2010 3.0 Ford Fusion on secondary roads, the car suddenly lost power. After 5 minutes, it could be restarted and driven but after approximately 30 seconds, it would lose power again and coast to a stop. It stranded my wife and daughter until towed to a dealer. The dealer diagnosed a bad throttle body, and charged approximately $700 to replace the part and perform a recommended fuel system cleaning. Repeated email to Ford customer service resulted in a denial of responsibility because they were under no warranty or recall obligation. I spoke with a service writer who told me that this problem appeared to be consistent for Fusion.

- Warren, MI, USA

problem #46

Sep 172012

Fusion

  • 90,000 miles
75 while driving at highway speed car would stop being responsive to the accelerator pedal being depressed. The car would go into limp mode and shake violently. The obd system's & the wrench(powertrain light became illuminated. I proceeded to pull off on to the shoulder of the road and turned the car off. Lights reset and car would run okay. This occurred 12 times prior to the obd codes could be determined. Code P2111 and various related codes. Throttle body stuck open. This problem could potentially have caused a fatal collision in heavy traffic.

- Frankfort, NY, USA

problem #45

Oct 012011

Fusion

  • 60,000 miles
Traveling on the street at about 40 mph, car shuddered to a stop. Engine light came on. Had car towed home. Car started the next day. Carefully drove the car to the Ford dealer. They replaced the throttle body. The throttle body should not be failing at 60000 miles. This should be a recall.

- Carlsbad, CA, USA

problem #44

Oct 042012

Fusion 6-cyl

  • 19,000 miles

A D V E R T I S E M E N T S

I own a 2010 Ford Fusion with 19000 miles. I haven't even had it a month yet. It is a certified pre-owned vehicle. Driving home from work yesterday, I stopped in a line of traffic at a red light. The light turned green and I accelerated. During acceleration, the car jerked then lost all forward momentum and "puttered". I was able to "putter" to the side of the road out of traffic. I put it in park and noticed that the wrench light was lit up, so I pulled out the owner's manual to see what it meant...powertrain. I turned the car off for about 5 minutes then restarted it with no other incidents on my way home. Thank god I wasn't in any heavier traffic or multiple lanes! from what I've been reading, some people have lost acceleration going 50+ mph in interstate/highway traffic! if this problem isn't addressed, and soon, someone will be seriously injured or worse due to a defect in Ford's design.

- Medina, OH, USA

problem #43

Oct 042012

Fusion 4-cyl

  • 89,000 miles
At 11:45 pm, I was traveling West on I-64, at 68 mph, when my car quickly decelerated. Despite my applying more gas, my car continued to lose power rapidly and began shuddering. It was then that the "wrench" warning light came on. I immediately pulled over to the side of the road, turned my vehicle off and put my hazard lights on. I waited for a 5 minutes before starting the car again. The car started roughly but did not have any power and could/would not accelerate. It was at this time that both the wrench and engine warning lights came on. Again I turned off the car and waited. After another 10-15 minutes, I turned the car on again. This time it started without incident. The wrench warning light did not come back on but the engine light remained on. I kept my hazard lights on and remained in the breakdown lane while I drove approximately 5 miles to the closest exit off the interstate where I promptly parked my car.

- Sandy Hook, VA, USA

problem #42

Sep 302012

Fusion

  • 39,000 miles
Throttle body malfunctions while car is at speed. The "wrench" light appears on the display and then the car loses power and begins to shudder. Turning the car off and restarting it resets the display and starts fine. Problem is intermittent but dangerous as the car stops working while the car is going anywhere from 25 to 45 mph.

- W Hollywood, CA, USA

problem #41

Sep 212012

Fusion

  • 51,121 miles
I was slowing to a stop when my car shuddered and the engine seemed to die. I had a error symbol for the transmission and the engine had no more power. It was stuck in idle now even though I was just doing 35 miles per hour coming to a stop. As I finally braked to a stop the engine was surging, but when I pressed the gas pedal, nothing happened to the engine, it was as if it was just turned on and placed in drive only. I didn't know what to do, I had to get through 2 intersections on idle speed only. I finally pulled over past the intersections and turned my car completely off. I then turned it back on and it was working normally. I took it to the Ford dealership, who told me this is common after a new battery is placed in these Fusion. They noticed my recently purchased used car (purchased about a month before this) had a brand new battery in it. They told me with a new battery, the carbon builds up dramatically and damages the throttle body. So I need to buy a new throttle body and have the cars acceleration computer reprogrammed. And this might happen every time I get a new battery" please investigate this occurrence with other Ford dealerships. I have reading this same story all over the web. Why doesn't Ford do something to correct this issue"

- Frisco, TX, USA

problem #40

Sep 242012

Fusion 6-cyl

  • 45,467 miles
I have a 2010 Fusion. I purchased the car as a certified pre-owned. The car stalled 6 times on the way home last night. The wrench light would go on and there was no throttle response. The car would shake and sputter. I would shut the car off and restart and could proceed for a short distance. The last time it stall on the freeway on ramp. I took it in and let the dealer know what had occurred and they called back indicating it is the throttle body. I am out of manufacturers warranty. The cost is $500. The power train system is covered but the throttle body is not (even though the throttle body causes the power train to go into stall)" at what point will they make the choice that the throttle body that is in these cars are not up to par and a safety hazard and make it a recalled item"

- Fitchburg , WI, USA

problem #39

Sep 102012

Fusion 4-cyl

  • 45,000 miles
Was driving in morning traffic on the highway and the car lurched and stalled. Car was dead and accelerator would not work. I was able to coast to the shoulder.

- Cypress, TX, USA

problem #38

Jul 122012

Fusion

  • miles
I purchased a 2010 Ford Fusion in June and about 3 weeks later, it decelerated and the wrench lit up on the dashboard, while I was driving. Luckily, I was not on the highway or this could have caused a serious accident. I pulled over started the car up and it was fine. A few weeks later, I was 2 blocks from my home and the same thing happened 4 times and continues to randomly happen. The time between instances of this occurring can be minutes, hours, days or weeks apart. I have researched the issue and found hundreds if not thousands of complaints and questions regarding the same issue. I was amazed and appalled that such a common and very dangerous issue has not been addressed with a recall. I did purchase the extended warranty only to find out that the warranty does not cover anything that has to do with what is likely to be causing this issue, which is the throttle body. So until I can afford to get this fixed, I am stuck with a car that I am terrified to drive for fear of causing an accident due to the sudden drop in speed.

- Dallas, TX, USA

problem #37

Sep 012012

Fusion 4-cyl

  • 55,187 miles
My 22 year old son and I had made a roundtrip from tallahassee, Florida to thomasville, Georgia. Approximately one and a half or so miles from my house, the rpms on the car began waving wildly, the car jerked slightly, and came to almost a complete stop on the road, with a truck traveling right behind me. I pressed my foot on the accelerator to the floorboard, but the car slowed to a crawl. The truck behind me passed. I managed to keep the car going to my house; we could have walked there faster. Again, this was with the accelerator pressed to the floorboard. The "wrench" light came on the dash. I had 55, 187.1 miles on my car, which I bought in April, 2010, new. I researched this (it was labor day weekend and I had no transportation to speak of!). I called the Ford dealership; they closed on Saturday at 2:00 P.M. they towed my car in on Tuesday morning. I told them I suspected a throttle/transmission problem based on what I saw re similar complaints on the internet. I reported this to the national Ford website. They took my complaint. The dealer told me the next day that my throttle had failed, and Ford would not assist in any payment for replacement. I advised them I was a lawyer, and they are looking at a products liability design defect or tort lawsuit (if someone gets killed when the car dies on the highway). Ford could care less. I had to pay $394 for the labor and part. I will never buy another of their cars. This was my 3rd Ford. It is not necessarily the money I was concerned about; it seems like there is a design defect that could cause serious personal injury or death, but Ford is engaged in a beancounting exercise at this point. Remember the pinto?

- Tallahassee, FL, USA

problem #36

Aug 312012

Fusion 6-cyl

  • 46,000 miles
Loss of accelerator control. Wrench and check engine light came on. Car entered emergency mode and had to be pulled over and restarted. Died 2 more times at highway speed. Codes on car from check engine light read P2111 and P2112. Dealer completed a throttle body replacement on September 5th, 2012. Common problem with these particular vehicles. Dealer was awesome with the repair and help with situation.

- Vandalia, IL, USA

problem #35

Mar 202012

Fusion 6-cyl

  • 28,000 miles
While driving on the highway at about 40 mph the car stalled. All power went off but the electricity stayed on. I rolled to the side and was able to restart after 2-3 tries. The same thing happened when I pulled out of my driveway the same day. Ford rebuilt my transmission and gave me a new throttle body. The car ran roughly the other day the engine light came on but it didn't stall.

- Great Neck, NY, USA

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