Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
2 / 1
Average Mileage:
55,706 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 5 of 20)

« Read the previous 20 complaints

problem #305

Sep 292014

Fusion 6-cyl

  • 80,000 miles


I have had this car for 2 years now. I first had issues with the throttle body and my car shutting off at intersections and had that replaced within a year of buying the car. I have been having issues with the transmission slipping between 1st and 2nd gear for almost a year now. I first had seals replaced. The second time I had my cv joint boots replaced and found out they are wearing out the seals that are causing transmission leaks. The car is in the shop for the 3rd time because of the same transmission leaks and difficult shifting between 1st and 2nd gear and will most likely be getting a new transmission because the cv joints and seals have failed again within the 3 months of being replaced.

- Atlanta, GA, USA

problem #304

Sep 212014

Fusion 4-cyl

  • 74,000 miles
Sudden loss of throttle response at 30mph driving speed. Vehicle soon stalled losing engine power. Check engine light illuminated. Ford obd code P2111, throttle actuator stuck open. Replaced faulty throttle body with new to remedy situation. Erased obd codes. No further problems. This complaint will also be forwarded to Ford consumer relations.

- Lake Zurich, IL, USA

problem #303

Aug 152014


  • 57,150 miles
On 8/15/14 car sputtered while driving at 30-35 mph and slowed to a stop. Would not re-start immediately but eventually did after 10 minutes. It then sputtered and stopped a couple times within a mile or two. The auto mechanic did not find any bad computer codes. He did clean the throttle body and replaced the air filter. The car ran well without any problem for 3 weeks and 1,100 miles. On 9/11/14 the car again sputtered and slowed to a stop. My wife was able to re-start it. The auto mechanic again found no bad computer codes. He could not explain the cause. Web search revealed many other drivers with similar issues with 2010 Ford Fusion fuel system. Definitely a dangerous condition.

- Mt. Prospect, IL, USA

problem #302

Sep 052014


  • 76,285 miles


My vehicle suffered the Ford customer satisfaction program for throttle body failure. The vehicle will idel rough there will be a surge and then the vehicle will go into "limp home mode". this happened while turning at lightfrom a stop. The vehicle accelerated then hesitated the a complete loss of power with the engine light coming on. Att hat point the car was in "limp home mode" the throttle position sensor inside the throttle body was the problem. Contacted Ford and my vehicle is not covered under their customer satisfaction program which extended the warranty on over 1 million for vehicles. I believe Ford needs to extend this "csp" to a larger range of VIN numbers and assembly plants.

- Lititz, PA, USA

problem #301

Dec 122013


  • 26,500 miles
Traveling on N.J. parkway...suddenly, engine just stopped working and I had no control of accelerator. Had been in middle lane at the time and as I tried to get to side of road cars had to swerve into around me because of the sudden loss of speed. I reported this to dealer, but service manger accredited the problem to water in gas line or dirt in filter. As of this writing, a recall was issued from throttle body problems, had it repaired 2 weeks ago, but today, same problem has recurred.

- Belford, NJ, USA

problem #300

Aug 072014

Fusion 4-cyl

  • miles
I was driving on the interstate at approx. 55 mph, with cruise control activated. The vehicle suddenly deactivated T he cruise control and started slowing down. Wrench light came on, and it stopped responding to pressing of the accelerator. I steered the vehicle off the interstate and on to an exit ramp, with brakes and steering unaffected. When I put it in park, the engine was sputtering and the car shaking. After shutting off the engine and restarting, the vehicle ran normally without warning lights. Repair shop employees said it was probably the throttle body, but because the car computer had not recorded the codes, they weren't sure.

- Fargo, ND, USA

problem #299

Jul 292014

Fusion 4-cyl

  • 72,704 miles


I was driving normally when the vehicle lost all power. I was forced to pull over on a 2 lane highway with no shoulder. Car shook violently at idle. Turned the car off and restarted it and the problem seemed to go away. Happened again a mile or so later.

- Hamilton, OH, USA

problem #298

Jul 262014

Fusion 4-cyl

  • 59,492 miles
I was driving on an interstate going 65 mph when my gas pedal stopped working, it would not make my car accelerate. The rpms dropped down to 1000-1500 and my car immediately started to slow down. I pulled to the side of the road and as I slowed down the car jumped and acted like it was stalling out. The wrench light on the dash also illuminated. I put the car in park and let the car run for about 1O more minutes before it stalled out.thinking that my car was broken down and I was going to have to get it towed. Before I called for a tow I restarted the car and when I did, it ran fine.

- Milford, NH, USA

problem #297

Jul 122014

Fusion 4-cyl

  • 64,000 miles
While driving on the highway the accelerator suddenly stopped working and had to pull over in high speeds when my vehicle could not accelerate. Was towed and autobody shop found that the car was in "limp mode". engine code P2111 throttle actuator control system (tac) stuck open. Diagnosis shows an internal fault with throttle position sensor circuit.

- Northborough, MA, USA

problem #296

Jul 192014


  • 50,000 miles
Car stalled all of a sudden traveling 70 mph in the middle lane of a 3 lane highway. The throttle went into limp mode and I was forced to abruptly pull off to the side of the road where the car sputtered with the wrench light on the dash. I started the car again, the wrench light went away and the engine started properly. I diagnosed the computer system and got two codes, P2111 and P2112. The throttle body is getting stuck open and stuck closed causing the car to go into limp mode. This is very dangerous for anyone traveling on a busy road and could definitely cause injury if someone is unable to react to the situation due to their car being inoperable.

- New Hartford, NY, USA

problem #295

Apr 132012


  • 72,795 miles


We have had an abnormal fuel smell and leakage from the gas tank area. We have mentioned this to the Ford dealership on a few occasions. We were told there was a notice of recall #13S04 but when we talked to the dealership we were told this was not for our but for a 2013. Why are they not taking care of the same problem for the earlier model. We have now taken our car in for 2 other recalls and find this is a very dangerous and possible life threatening problem.

- Riverview , FL, USA

problem #294

Jul 052014

Fusion 6-cyl

  • 63,700 miles
Myself and two passengers (including 10 month old) were riding northbound on the interstate at approximately 65 mph. Our 2010 Ford Fusion suddenly went into safe mode (aka "limp home mode") where the car continues to have power (steering, brakes, HVAC systems) but it does not respond to pressing on the accelerator. We were traveling along at ~3-5mph with other traffic still traveling full speed. Extremely dangerous situation in an extremely dangerous vehicle. A Ford dealer had just performed recall 13B17 on the vehicle, which recalibrated the powertrain. Unfortunately they did not install a new throttle body, which is covered on this vehicle in satisfaction program 13N03.

- Canal Winchester, OH, USA

problem #293

May 272014

Fusion 4-cyl

  • 92,000 miles
Driving on fwy at 65 mph when engine dies in my 10 Fusion! pushing gas pedal resulted in no action RPM gauge to 0 as I moved to shoulder. My god was watching over me as I have no idea how I made it to the shoulder avoiding cars all around me and not causing a wreck or getting hurt. Car started up after 5 minutes of prayers and drove to dealer who was less than 1 mile away. Car died again 200 yards from dealership but started up and made it to dealer. They recognized the problem-throttle body issue and Ford had extended warranty to 150K on car for this reason via "customer satisfaction program 13no3". issue was fixed next day, car is fine now. Had received notification from Ford indicating that the "throttle body may develop contamination..." the fact that the car died as I was driving on the fwy at fwy speeds and did not get hurt or hurt anyone else is a miracle. Ford recognized the problem and chose to not act but chose to wait until a mechanical failure occurs before acting. I have this question for Ford executives, knowing that the "throttle body may be contaminated...." would you allow your sons and/or daughters to drive a Ford? Ford will spend millions of $'s promoting their vehicles instead of proactively correcting the throttle body issue. My son will be 16 next year and he wants an F150, my daughter will be 16 in 3 years and she wants a mustang. They will not be driving Ford products. I will ensure that all my family/friends/peers and acquaintances hear of my near death experience driving my Fusion while Ford knew that there may be an issue and did not act. Here's a recommendation to Ford - remove me from your mail advertising list and save some $. here's a better recommendation proactively correct this issue before someone gets hurt or dies driving a Ford that "may develop contamination..."

- Laguna Niguel, CA, USA

problem #292

Jun 212014


  • 30,019 miles
I was driving at a low speed of approximately 20-25 mph behind a large truck. Truck pulled over to let people pass, and when I tried to accelerate, nothing happened and the speed dropped to 5mph and did not respond to accelerator pedal. An "orange wrench, repair needed" indicator light was on as I coasted off road and turned off ignition. Waited 10 minutes, restarted car and drove home without incident. There was also another incident that seemed insignificant at the time: About 2 months ago, when accelerating to go up a hill, the car did not respond and crawled extremely slow uphill, but was ok when back on flat ground. Recently received letter from Ford about a recall repair for problem with throttle body, causing car to lose power, and to bring it in for a calibration upgrade. Upgrade is to give slightly more power if you should have problem, but does not correct problem since not all cars will experience loss of power. Went to dealer after I had lost power, asking for replacement of throttle body since I had an "incident" as described in recall. They only did a calibration upgrade since they could "not duplicate the problem" at repair diagnostics did not record a problem with throttle body. Said "no codes in PCM. Re-flashed PCM, return to customer". the incident that happened to me was real, and potentially very dangerous. Had I been out on the busy highway, it could have been fatal. I feel that if Ford knows there is a problem and refuses to correct it when a problem is reported, they are being negligent. I wanted to somehow document what happened to me, since I feel the car is unsafe to drive, and this problem will likely happen again.Ford knows about the problem, but if they can't trust what is being reported by a customer, the safety of anyone who owns one of these cars is being compromised. This is a very dangerous issue.

- Lilburn, GA, USA

problem #291

Apr 292013


  • 80,000 miles
I started smelling gasoline every time I would get out of my car or walk towards it. I was under the impression I had "spilled some", but on 6/9/2014 I noticed a puddle of something in my driveway. I proceeded to smell it and noticed it was gasoline. So I looked under my car and realized that it had a gas leak. I then started looking online to see if there was a recall for this, but unfortunately only the 2013 models have been recalled for this issue. My car is not a 2013, but it is a 2010 and it appears to have the same issue that these cars have had. This problem needs to be looked into for the safely of the consumer. I have scheduled an appointment with a local dealer, but it worries me that I have been driving with my life just one little spark away from my car catching on fire.

- Johnson City, TN, USA

problem #290

Aug 172013

Fusion 6-cyl

  • 44,558 miles
While driving at 65 mph the engine drops to idle. You have to pull over on the shoulder and restart the car.

- St. Petersburg, FL, USA

problem #289

May 162014

Fusion 4-cyl

  • 53,245 miles
As I was driving I suddenly lost power and there was no response when I pushed on the gas peddle. The car was shaking and making noises. I was able to continue driving after I put the car in park and removed the key for a few seconds. A few days later this happened a second time. I was driving about 10 miles an hour and the car again lost power and was shaking and making noises. Again I removed the key and waited a few seconds and was able to start the car and drive normally. The third time this happened the car suddenly accelerated and lurched forward. I had the car towed to my mechanic and he said he cleaned the throttle. He could find nothing else wrong.

- Lauderdale Lakes , FL, USA

problem #288

Feb 242012

Fusion 4-cyl

  • miles
Approximately two years ago, I was driving down rt 28 in fairfax, va. I was going about 60 mph when my car turned off. No power steering, no brakes, to speed. The car behind me slammed on his brakes and narrowly missed rear ending me. I made it over to the shoulder. I took my car to koons Ford sterling, they told me it was the throttle body. I called Ford motor customer relationship center and told them what happened and also told them that I goggled it and found many other people complaining about the same thing. I was told that Ford had no knowledge of problems with the throttle body. I paid to have the work done. Fast forward...............three weeks ago we received a letter from Ford telling us that the throttle body was now being recalled and if we have already had the work done, we should take the receipt up to the dealership for our refund. Well that was on April 1. still nothing. Each time I call I'm told that it's still under review. Aside from the fact that I probably will never get a refund, I'm wondering how many people died from this. It took Ford 2-3 years to do this recall.

- Great Falls, VA, USA

problem #287

Feb 142014


  • 59,300 miles
I was driving the road around 50 mph.,when suddenly my car was idling! I tried to push the gas but the car was no power I gear off to the side of the road. I put the car to park. After I restart my car and seems nothing was wrong with it.I took my car to Ford dealer schwabengarage ag stuttgart-vaihingen germany / garage to look what is wrong with it, they didn't see anything wrong with it. So I drove my car again, my boyfriend search the problem and found out that the throttle body is not working right, but the dealer couldn't see the problem. My boyfriend order the parts anyway because I can feel that my car is going to break down again. I was driving this morning with my two kids when my car lose power again. I turned it off and start again and after 100 meters it did the same again. I was terrified and pray hard that the other car will not hit us. I took my car to aafes / military installation car care with the parts we purchased and replaced the throttle body. I drove my car home today and got home safely. I found out that Ford Fusion has been having this problem.

- Apo, AE, USA

problem #286

May 162011


  • 50,000 miles
After gas fill up. Car difficult to start. Takes several tries to get it going and then stumbles and runs rough for a while. When car was new it did it a few times. Incident occurred more and more as miles increased. By 90,000 miles, it almost always happens.

- Brooklyn Park , MN, USA

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