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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
60,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 5 of 24)

« Read the previous 20 complaints

problem #394

May 222015

Fusion

  • 29,248 miles

A D V E R T I S E M E N T S

While driving upon acceleration increase of speed and slowing down there is a loud wining sound. When driving the vehicle for 15-20 minutes I can smell fuel inside the car. This is not when filling fuel it's while the car is driven for a length of time each day. The battery goes dead when sitting for one to two weeks. We have purchased 2 batteries in 1 year, had cables and connections cleaned and replaced. There has been messages coming up for "check engine" and the fan is noisy when the air or heat is turned up.

- Dickinson, ND, USA

problem #393

Jul 232017

Fusion

  • 117,000 miles
In lower gears / below 3500 RPM, I will occasionally experience a sudden deceleration, and then an abrupt acceleration as the vehicle attempts to make it to the commanded speed. This only occurs when the vehicle is already in motion, most often city streets, occasionally while accelerating onto a highway. I believe this creates a potentially dangerous situation, as a driver may not have the full, consistent acceleration that he expects to have. This issue began shortly after receiving "check fuel filter" codes, due to a poorly designed inner gas cap gasket, which allows for contamination to obstruct the easy fill system's inner seal. I believe this may also be related to an issue with a throttle body controller, similar to the many Ford products and customers whom have submitted prior complaints. Not sure why those throttle body controllers didn't get a recall, the problem is common enough and the potential damage substantial.

- Fayetteville, AR, USA

problem #392

Apr 012017

Fusion

  • 60,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle suddenly stalled without warning while driving various speeds. The contact was able to restart the vehicle and it functioned appropriately. The contact took the vehicle to the turnpike Ford dealer where the nozzle was cleaned; however, the failure recurred. The dealer was contacted again and stated that cleaning the nozzle was the only remedy. The contact stated that the vehicle was included in NHTSA campaign number: 15V793000 (fuel system, gasoline); however, the remedy was not performed. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.

- Huntington, WV, USA

problem #391

Jan 132016

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall my air bag sensor light came on air bags never deployed in my vehicle in an accident I was in in June of 16.I purchased this vehicle with multiple issues the dealership that sold me the car new it was under recall and never fixed the car.it was in and out of shop for ABS, gas leak, accelerating by itself now I've burned up 3 calipers keep burning break pads gas is never accurate and there's no light but it still pulls code for ABS, also it went in for factory recall and recall was never performed.more than fed up and sick of spending my $.

- East Providence, RI, USA

problem #390

Jun 262017

Fusion

  • 43,700 miles
Driving locally, wrench and engine lights came on suddenly. When I got short ways to store, turned engine off and restarted, lights gone - thought it was a fluke. Proceed to drive home to contact Ford, both lights come on again, car begins declerating with no warning, no action on accelerator, car slows (I didn't know this was called limping) and I pulled of highway and get to parking lot. Car towed to Ford dealer. I had no clue what problem was replaced electronic throttle body car is 7 years old, only 43,700 miles. Afraid to drive car as this can happen again - what if I'm in heavy traffic at high speeds. Can't believe Ford was able to avoid a recall --- this is a very dangerous problem!!!!

- Rochester, NY, USA

problem #389

May 022017

Fusion

  • 90,000 miles
Tamara recall! my cars engine light keeps coming on and the machine says it's a evap leak through the fuel neck. And there is two recalls on my car

- Batesville, MS, USA

problem #388

Dec 282015

Fusion

  • 20,000 miles

A D V E R T I S E M E N T S

Takata recall - recall received - 2 yrs. Later no resolution. Fear of driving car. Only comfortable driving close to home. 10 yr old vehicle with only 35,000 miles on it. Feel this car should be re-purchased by dealer since they do not seem to care about the safety factor. Have aleady had to have throttle body replaced due to car just stopping when being driven at highway speeds. Recall on possible leaking gas tank. Almost 2 years - no resolution. Would you like to drive this piece of crap on the highway"???"

- Kissimmee, FL, USA

problem #387

Aug 012016

Fusion

  • 166,000 miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). The remedy required the vehicle to have some test performed in order to determine if the remedy was necessary. At the time of the testing, the contact's vehicle was deemed fair, which meant a recall replacement repair was not necessary. Shortly after having the vehicle tested, the contact began to smell a fuel odor emitting from the vehicle and noticed fuel leaking from the vehicle. The contact took the vehicle to the dealer where it was diagnosed that the fuel tank needed to be replaced, as indicated in the recall. The contact was informed that the repair would not be covered under the recall due to the vehicle passing the previous test. The contact stated that the vehicle was emitting a fuel odor prior to the recall testing. The manufacturer opened case number: 12281400. The approximate failure mileage was 166,000.

- Evington, VA, USA

problem #386

Apr 072017

Fusion

  • 119,504 miles
When accelerating into traffic the engine shuts off leaving me crossed opposed traffic. Will usually start right away after. Car has to be in park to restart. On occasion the security light flashes and will not restart without locking and unlocking the car. Performing this action while blocking traffic (in both directions) can't be safe in any way. The car also dies at speed even when the cruise has been set for over a hour. Help please. Thanks [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Spokane Valley​, WA, USA

problem #385

Mar 152017

Fusion

  • 98,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the check engine warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 15V793000 (fuel system), but the remedy failed to repair the vehicle. The contact mentioned that the check engine indicator illuminated 90 days after the recall repair. The vehicle error code was in reference to the canister purge valve. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

- West Point, VA, USA

problem #384

Jan 102017

Fusion

  • 105,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while driving, the check engine sensor warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel tank had failed causing fuel to leak out. The vehicle was not repaired. The contact mentioned that in October of 2016, the vehicle was inspected under NHTSA campaign number: 15V793000 (fuel system). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA campaign number: 15V793000 (fuel system) due to the previous inspection performed. The contact stated that the vehicle had experienced the same failure listed in the recall. The VIN was not available. The failure mileage was 105,000......updated 03/08/17

- Amarillo, TX, USA

problem #383

Nov 282016

Fusion

  • 80,000 miles
Recall 15S34 fuel tank and purge valve inspection: I received a notice for recall and I delivered my vehicle for inspection on February 20, 2016. Ford replaced my purge valve because it had failed. My paperwork shows the inspection was completed prior to 0830.the problem is I began to smell gas a few months later. The smell became worse and I returned my vehicle to Ford on November 28, 2016 for inspection. Ford said my tank is cracked and need replacement. I asked Ford to cover the cost of the tank replacement and they refused. I believe Ford should cover this cost due to condition of the tank. The tank's crack was caused by internal pressure (see photos). I don't believe the tank was properly inspected. I don't believe the Ford dealer could have tested the system and replaced the purge valve and dropped the tank and tested the system in one hour. Note: The dealer opens at 0730 on saturdays and the invoice shows the dealer completed everything at 0829. Invoice does not show the dealer using a gasket after tank inspection. Please help me recover the cost of the tank replacement.

- Cocoa Beach, FL, USA

problem #382

Nov 242016

Fusion 6-cyl

  • 114,000 miles
Had a Ford dealership perform recall inspection of safety recall 15S34, they replaced fuel tank and said they checked the purge valve, 3 months later my gas tank imploded due to malfunction of the purge valve, I was driving 55 miles per hr. It is very serious fire safety hazard, no warning light came on to identify a problem, fuel leaking all around the gas tank, suppose to be a warranty of 12 months/12,000 miles. Now I am told there are multiple reports for other vehicles with the same problem. Why haven't the purge valves been recalled?

- Batavia, OH, USA

problem #381

Nov 242016

Fusion

  • 114,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 55 mph, a loud noise emitted from the vehicle without warning. The contact pulled over and discovered that fuel leaked continuously from underneath the vehicle. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). The fuel tank was replaced and the recall repair was performed; however, the failure recurred. The vehicle was towed back to the dealer where it was diagnosed that the canister purge valve failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,000.

- Camp Verde, AZ, USA

problem #380

Nov 012016

Fusion

  • miles
I have called the dealer 2 xs now and neither time have they had the part that needs to be fixed from the recall. I also just found out that there is a 2nd recall on my vehicle. I would like a new vehicle- a trade in asap. As one of these can result in death and my children are at risk.

- Rodeo, CA, USA

problem #379

Oct 212016

Fusion

  • 46,000 miles
Gasoline smell inside car. Poor gas mileage. Smell is there while in motion.

- Maple, WI, USA

problem #378

Nov 202015

Fusion

  • miles
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and 15V793000 (fuel system, gasoline). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Vernon, TX, USA

problem #377

Sep 242016

Fusion

  • 59,000 miles
It's the recall with the throttle body. I've taken car back 3 times already. First they replace purge valve. Then light came back on and car was jumping forward. Now this is 3rd time light back on and now they won't fix car unless I pay. They said it's all a part of the same system but I need to pay for a leak that is coming from filter neck. So I left. I shouldn't have to pay for this. This is a recall. Does this qualify under lemon law? this car scares me to drive. Drive with both foot on gas and brakes.

- Ontario, CA, USA

problem #376

Mar 072016

Fusion

  • miles
The contact owns a 2010 Ford Fusion. After refueling the vehicle, there was an abnormally strong fuel odor inside the vehicle. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Latta, SC, USA

problem #375

Sep 192016

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and another one for the fuel system. The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. The NHTSA campaign number for the fuel system was unknown. VIN tool confirms parts not available.

- Thrall, TX, USA

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