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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,335 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 11 of 11)

« Read the previous 20 complaints

problem #12

Jan 102010

Fusion 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

2010 Ford Fusion sel. Customer writes in regards to continued transmission problems. The consumer stated the transmission would slip harshly and hesitate on acceleration. The recall repair did not correct the transmission problems. It was determined that the valve body and solenoid body were defective. Also, one of the tires was leaking air, there was an issue with the traction and brakes. There were noises coming from the front of the vehicle. The steering wheel would not lock into place, the cd player did not work at times, the driver side visor did not stay in place, the gas over flow tube was inoperative, the vehicle would pull hard when the brake was applied. The rear driver's side door had to be slammed extremely hard, in order to close it. The driver's side seat belt was backwards. The passenger side windshield wiper dragged on the windshield and the vehicle would sometimes surge on its own. Each time the consumer went to the dealer about certain problems, she was told no problems were found.

- Sterling Heights, MI, USA

problem #11

May 012012

Fusion 4-cyl

  • 40,000 miles
I was sitting at a red light when the light turned green and I put on the gas the car jumped. The engine light came on. I pulled over to the side of the road. The car had no acceleration but still had power. I turned off the vehicle and turned it back on. The car started back up and the light went off. I took the car to a auto repair shop. The diagnostic test stated it is the throttle body going bad. The mechanic cleaned this part good and the sensors. The car has run fine for about three weeks with out any problems until 06/11/12 then it started again it has done it four times since and the engine light will not go off. I have used high test gas in it.

- Columbus, GA, USA

problem #10

May 052012

Fusion

  • 72,000 miles
While driving on the interstate, the wrench light came on and the car became unresponsive to acceleration. I had to turn on the hazards and coast to the shoulder. The car was able to be restarted and drove fine for another 30 minutes before the same thing happened again. 2 days later the same thing happened on the interstate again, requiring me to coast to the shoulder of the road! today it happened while I was only going 45 mph and happened three times in 10 miles. When I got home I immediately began researching other Ford Fusion problems and found this to be a common occurrence. We tested the chip of the car and got a code of P2112, indicating the throttle body was malfunctioning. This comes behind an electrical problem requiring a new battery after 50,000 miles, a plastic piece breaking off the sunroof and needing to be replaced at 40,000 miles, and the sunglasses spring breaking at 35,000 miles! this is the second Ford I have owned and we were thrilled with our Ford five hundred, but the Fusion seems to have more problems than it has good qualities! Ford really needs to find a fix for their throttle problem before one of us is injured or killed while we coast to safety on the interstate in a malfunctioning car!

- Columbia, SC, USA

problem #9

May 012012

Fusion 6-cyl

  • 29,723 miles

A D V E R T I S E M E N T S

I am guessing at the "component selection" above. I was driving 30 mph in a neighborhood; car pitched or lunged forward; wrench light came on panel; RPM's dropped; car slowed down and pressing gas pedal did no good; car was still running; car coasted to a stop. Waited for help to come. Restarted car, it went about 1/2 mile and did the same thing; took to dealership. They checked it out and could not replicate the problem and returned it to me; within ten minutes and 5 miles, it happened again in the same sequence as described above except I was going 50 mph on a busy hilly two lane state highway. Took it back to dealership they said it was the throttle body or throttle rail. I am scared to drive it once, or if, it is repaired; still haven't received car back and parts on back order! internet search lead me to numerous occurrences exactly like mine and some were temporary fix that led to other problems with the throttle and transmission.

- Atmore, AL, USA

problem #8

Apr 162012

Fusion

  • 52,956 miles
I was driving down the highway at 70 mph when my car shut off I was almost hit by another car then a semi truck because I didn't know what had happened. My car had no throttle response. After having my car looked at it, it was diagnosed to have a bad throttle body. So I did some research and its a common thong with 2010 Ford Fusion, but for some reason Ford won't either find a way to figure out why they seem to have throttle bodies that are malfunctioning and putting their drivers lives in danger. They need to recall this before it causes someone to lose their life. For people who don't know it cost about $500 to get it fixed if your vehicle isn't under warranty.

- Albany , GA, USA

problem #7

Apr 132012

Fusion 6-cyl

  • 68,000 miles
I was driving my 2010 Ford Fusion through rush hour accident traffic. My car began to idle rough and lost power while on a bridge. I was unable to accelerate. I coasted off the bridge and to the emergency lane. I restarted my car and everything seemed okay. I got back into accident traffic. My Fusion again began to idle rough. The RPM jumped, my car jerked forwarded and lost power again. I had my car towed to the body shop since it was clearly not safe to drive. The body shop ran tests and said the car was driving fine for them. Since picking my car up, it has lost power four times in two days. Three of the times happened while on a major interstate! not having the ability to accelerate on a major interstate is a disturbing feeling. My car is back in the shop since it is clearly not safe to drive on a consistent basis. This is not my first issue with the Fusion's fuel system. This will be the last Ford I own and can't wait to trade it in.

- Kirkwood, MO, USA

problem #6

Sep 202011

Fusion 6-cyl

  • 27,500 miles

A D V E R T I S E M E N T S

This has happened a number of times since it started a few months ago, but soon after starting and driving down the road, the Fusion suddenly loses power, the wrench light comes on the dash, and the idle is very rough. There is no acceleration possible. We have to coast to a stop, turn off the engine, then restart the car. This seems to reset the problem and things get back to normal. We've had the dealer look at it twice now. They suspect a throttle body problem. Fortunately for us, we are still under warranty, but it is very disconcerting and a bit dangerous for this to happen. One time I was driving on the highway around 60 mph and it happened. I had to coast to the emergency lane while multiple cars passed me and swerved around me. This problem occurred yesterday three times in one 30 minute period. The dealer said that Ford has given them no help in solving the problem. We almost bought a Toyota Camry instead of the Fusion. I guess we should have done that.

- Springfield, MO, USA

problem #5

Nov 302011

Fusion

  • 11,200 miles
The vehicle lost power, the gas pedal had no effect, and it would surge forward by itself. Created a very scary and unsafe situation for my wife. I went to the gas station where she had managed to get pulled into and shut it off, I looked it over and restarted it. It seemed to have power and throttle response, so I attempted to drive it on home since it was within a mile. It again failed on me within 100 yards but I was able to limp it on home. The dealership towed it into service and they thought the throttle body was bad...so they replaced it and now it is working. They said this is happening to a lot of throttle bodies! I am not sure why there isn't a recall or more investigations happening here. This was totally unexpected from a vehicle with only 11K miles on it.

- Jacksonville, FL, USA

problem #4

Oct 142011

Fusion 6-cyl

  • 15,391 miles
When I was driving my 2010 Ford Fusion the wrench light came on and the car lost all power and stalled out. Luckily I wasn't in front of a truck or on the freeway. Very scary my car only has 15391 miles on it. This car was also leaking oil. I am not happy with this car. When I took it to the dealer this problem didn't show up at first so the service person kept the car longer and finally it did the same thing and lost all power so they replaced the throttle body and replaced the the gasket that was leaking oil. Also a few months earlier one of the coils went bad and had to be replaced.

- Santa Monica, CA, USA

problem #3

Jun 052011

Fusion 6-cyl

  • 22,329 miles
My 2010 Fusion has experienced multiple issues with the check engine light. It is always the same PCM code of P0456 which deals with evaporative emissions system. The servicing dealer does not know where the problem is nor how to fix it- even after calling tech support and having a field service engineer assigned. While the light is on, making left hand turns is downright frightful as the engine loses power and the car feels as if it does not want to go. One would think that after five repair attempts in 14 months the issue would be corrected. This last time it took less than three days and 122 miles for the issue to reappear. There is a tsb for the issue but apparently that did not fix my vehicle.

- New Boston, MI, USA

problem #2

Jul 292010

Fusion

  • 3,600 miles
The contact owns a 2010 Ford Fusion. The vehicle was equipped with a cap less fuel tank. The contact observed whenever dispensing fuel into the fuel tank to the full capacity, the automatic shut off would not function and fuel continued to spill out of the filler neck onto the ground. The vehicle had not been inspected at the time of the complaint. The contact had significant T concern of the potential safety hazard. The failure mileage was 3,600.

- Redland, CA, USA

problem #1

Sep 152009

Fusion

  • 2,000 miles
Trouble starting like the starter is defective, but that doesn't seem to be the problem. Automatic transmission that jerks when shifting.

- Evansville, IN, USA

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