CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

8.7

pretty bad
Typical Repair Cost:
$1,610
Average Mileage:
107,500 miles
Total Complaints:
101 complaints

Most Common Solutions:

  1. not sure (50 reports)
  2. completely replace power steering (22 reports)
  3. replace steering gear (11 reports)
  4. replace steering gear ($1,625.53) (8 reports)
  5. replace steering rack (6 reports)
  6. replace steering column (2 reports)
2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 1 of 6)

problem #101

Oct 132019

Fusion SE 3.2L V6

  • Automatic transmission
  • 133,000 miles

A D V E R T I S E M E N T S

Well, let's put it this way - all models after 2010 were recalled. Ford was no help at all. Dealer where car was purchased wants $2470 to fix it. As it is in a pristine shape the car is worth only $6000. I would say my car is worth about 4 grand for parts. It's the worst car I've ever owned. I have no car to get to job or for daily life.

What's interesting to me is they knew they had a problem with the power steering that's all electrical and their 2011 through 14 - and if you look on websites they also have problems with the 2010. The power steering failed while on the freeway - I had to navigate all freeway and pulled muscles in my back just to get the car home and park it. I am absolutely livid with Ford. I will never buy a Ford again - never. On top of that it took me 2 years to get ahold of somebody at the dealership to replace the recall items. Ford doesn't care at all how dangerous their cars are. They failed me and my family.

- Karen H., National City, CA, US

problem #100

Dec 022019

Fusion SEL 2.5L V4

  • Automatic transmission
  • 173,429 miles

It was working fine when i parked my car last Wednesday night - and yesterday I tried to drive it and could barely turn my wheel because the power steering is gone! Any tips? I had a mechanic hook his computer up to it and it said control module was bad!

- Jt T., Marion, KY, US

problem #99

Jan 032022

Fusion SE 3.0L

  • Automatic transmission
  • 136,000 miles

The power steering stopped working and my 19yr old daughter can barely turn the wheel. The 2011 has a recall for this problem and not the 2010 when you know it's a problem. $1600 to fix is bad. I've leased Ford Explorers every 3 years for 18 years (6 trucks). I cannot get another one knowing Ford not fixing this one on a recall.

- Marvin S., Smyrna, DE, US

problem #98

Feb 142020

Fusion

  • Automatic transmission
  • 168,000 miles

A D V E R T I S E M E N T S

After having this issue, I see thousands of similar complaints. I should have listened to my mechanic, who told me the real problem I have is that I bought a crappy Ford.

- William S., Florence, SC, US

problem #97

Aug 062020

Fusion 2.5

  • Automatic transmission
  • 133,755 miles

I was driving home from the store. I went grocery shopping and just as I was pulling in my driveway it was hard to pull my car into its parking spot. The day after, I went to go out to the store again for a couple things I forgot, and there was no power steering whatsoever.

- Kayla S., Brushton, Ny, US

problem #96

Dec 202018

Fusion SE 3.0L V6

  • Automatic transmission
  • 125,000 miles

After getting a tire replaced, I drove the car fine for hours until all of a sudden the power steering went out, completely out. At the samr time the dashboard lights started blinking abd beeping saying "AdvanceTrac Off" "Service Power Steering Now". As its impossibly hard to handle without any power steering (it reverted the manual) it sits in my garage, as its way too expensive of an issue. Pissed. What did i buy this car for, just to lose it a few years later over something thats OBVIOUSLY FORDS FAULT! OP

- Ashley A., Westerville, OH, US

problem #95

Jun 082020

Fusion 3.0L

  • Automatic transmission
  • 101,000 miles

A D V E R T I S E M E N T S

Ford Motor Company has a serious issue with the power steering unit. It's a total defect that as affected many many cars and its still under investigation. Ford denies this defect and acts like they have not had complaints with the Fusion 2010 when you speak to them on the phone. I will be taking this to the courthouse if they do not fix my car at no charge.

We as customers should never have to pay for a problem that they created, especially after its been proven as a defect. Ford is responsible for fixing my car as it will be cheaper for them to do so then to loose in court after i sue them and win.

- Dina R., Wildomar, CA, US

problem #94

Jun 242019

Fusion 2.5L

  • Automatic transmission
  • 95,231 miles

I have now joined the large group of people owning 2010 Ford Fusion that have experienced power steering assist fault. I can't believe how many people have had the same problem! Why doesn't Ford accept the fact that it isn't only 2011-2013 that has the problem. There really should be a recall on the part. Been waiting two days to hear about my 2000 dollars fix and I am pissed off. I can't believe somebody hasn't been killed yet because of this flaw. Sunday my warning came on twice and was able to restart the car and it went away. Monday it came on and there was no getting rid of it. Had to call in sick to work and now have my car in the shop. Please help get a recall on this Power Steering Assist Fault.

- Dean V., San Diego, CA, US

problem #93

Jun 132019

Fusion SEL 3.0L V6

  • Automatic transmission
  • 206,000 miles

No power steering upon starting vehicle in driveway, power steering assist fault code appeared in dash, no power steering, Although Ford is aware of this problem has not issued a recall on the 2010 Ford Fusions but have issued recalls on the 2011. Other 2010 Ford vehicles have been recalled for the same issue. Not sure how much this will cost but very frustrating to see several complaints for this and Ford does not want to correct it.

- dbjohnson61, Hurlock, US

problem #92

May 072019

Fusion

  • Automatic transmission
  • 156,457 miles

Power steering went out in my Ford Fusion today. Took it to the shop and they said they can fix for $2400. They said they have to replace the rack and pinion. Barely made it to the shop, the car was so hard to steer. Definitely should recall. I give up

- Loreen S., Papillion, US

problem #91

Feb 042019

Fusion SEL 2.5L 4-cyl

  • Automatic transmission
  • 140,000 miles

A D V E R T I S E M E N T S

Definitely a serious safety issue worth of a recall.

- Stuart T., Austin, US

problem #90

Jan 292019

Fusion SE 2.5L

  • Automatic transmission
  • 206,000 miles

Power Steering failed again while driving, getting pissed off. Says it has a power steering fault!!!! Ford needs to Recall all 2010 Ford Fusions with the electronic power steering and fix the issues!!!! It will be the last time I buy a Ford if they don't take a stand and fix their mistakes! This is getting old, Ford recalled other models and years for this same problem, why not recall the 2010 Ford Fusions too!

- Nicholas Q., Big Lake, MN, US

problem #89

Nov 192018

Fusion V6

  • Automatic transmission
  • 48,000 miles

my 2010 Ford fushion has lost all power steering I have power steering assist fault light on and check amtrack light and auto assist fault tire light also guess I'm finding out there were recalls for this problem on other years of cushions just not the 2010 what's it gonna take a death of someone before something is done about this it's very dangerous to drive like this it's a major pain in my dad to drive it with no power steering because I can't afford to fix it

- Sandra G., Wichita, KS, US

problem #88

Nov 182018

Fusion SE 2.5L

  • Automatic transmission
  • 124,000 miles

Ford cars the past several years are extremely problematic and very dangerous. I have had three very close calls with the throttle body problem and now with the power steering assist fault on my 2010 Ford Fusion.

Would be more tolerable if Ford would stand behind their product and do what is right before someone else is injured or killed but it seems that is what it takes before they correct the issue(s). This will be the final Ford vehicle I purchase, too many issues with the past 5 Ford vehicles I have owned which included the 2006 Explorer.

If anyone could help with information about their experience with the 2010 Ford Fusion power steering assist fault it would be welcomed. To date (27 Jan 2019) the car sits in my garage while I hope for a recall so I can get the vehicle repaired. But even with a repair, I feel unsafe driving the vehicle.

Update from Apr 15, 2019: Received a recall notice for the passenger airbag so I scheduled the repair and had the codes read for the power steering failure. They told me the rack and pinion needed to be replaced, reprogramming, and alignment. The quote for this repair is over 2k and to read the codes, I was charged over $112.

I am currently awaiting the local Ford service department to email a detailed quote for the repair as they did not provide one when I picked up the vehicle. I will post more information as it develops.

- Christina L., Hayward, WI, US

problem #87

Jan 292019

Fusion SEL 3.0L V6

  • Automatic transmission
  • 196,000 miles

My fiancé was coming home from picking up her son from work and she said the steering wheel started to jerk. shortly after this happened, the power steering stopped working entirely. she told me that the instrument panel displayed a notice that said SERVICE POWER STEERING NOW. she also said that the TCS light came on when the power steering stopped working. The road to our house is about 7mi from where this happened and the last 3 are uphill, downhill, and windy. I did some research and found that the 2011 model year had a recall for this same issue, but NOT for the 2010 model year. There is also, currently, an active investigation with the NTSB as well.

- W.L. G., Gilsum, NH, US

problem #86

Dec 112018

Fusion SEL 3.2L

  • Automatic transmission
  • 125,000 miles

The past week I have been hearing grinding noises from the steering column. Now it is hard to steer at times, comes and goes. I have car parked as of now until I bring it in to my guy on Monday. Too worried about driving it til I know what is wrong.

- Jackie K., Elk River, MN, US

problem #85

Dec 232018

Fusion ES

  • Automatic transmission
  • 104,900 miles

Started with a message about power steering maintenance and Advance trac. Then the same day my power steering went out. Took to shop and they reset the codes and charged me $234.00. Power steering worked for about 2 weeks. Then parked the car and when I turned the car on the same messages and no more power steering.

I can not keep paying to get the codes reset. Reading these complaints not sure that will keep on working. Also see where there is a recall for 2011 and up but not for my 2010. I will not pay thousands to fix a problem that they know is their problem.

I have been on a waiting list for over a year on the passenger air bag recall. If does not get resolved, I will not buy another Ford vehicle. We currently own 3 Fords in our family.

- Irma M., Wichita, US

problem #84

Jan 052019

Fusion SE V4

  • Automatic transmission
  • 86,000 miles

This power steering assist failure is very dangerous. I can't believe the NTSB did not include 2010 Fusion in the recall. Fortunately mine failed when I was in the driveway or I would have had an accident. As it is, I am not happy about the $2,000 repair bill. The steering should not fail at 86,000 miles.

- Laura N., Muskego, WI, US

problem #83

Dec 142018

Fusion SE

  • Automatic transmission
  • 142,000 miles

After 3 years of a power steering assist fail and service advance trac warning message as well as a few trips to the Ford dealer over those 3 years, the car held the code long enough for Ford to read it. The diagnosis is 4 bad control arms which caused the power steering rack to fail. The cost to repair is $2875.00 which I can't afford. So now I have a useless heap of junk that can't be fixed or sold. Why wasn't the 2010 fFusion included in the recall when the 2011-2012 years were?

- Ellen S., Hamersville, OH, US

problem #82

Nov 062018

Fusion 3.0L V6

  • Automatic transmission
  • 87,000 miles

My Steering Assist had a fault just after I bought it. The book said to turn the engine off and restart after a minute and that worked the 1st time. Now however, I have no power steering, and the car is dangerous to drive. My rant is that the 2011 was recalled and not the 2010, even though this is a significant FAULT! Now, even though I am broke, I will have to borrow almost $2k to fix this. It is so wrong!

- criss63, Moab, US

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