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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
90,514 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 4 of 79)

« Read the previous 20 complaints

problem #1519

Sep 032022

Fusion

  • miles

A D V E R T I S E M E N T S

Upon starting the car, the power steering system failed and the car went into mechanical steering mode. This is a safety concern because in mechanical steering mode turning the car is significantly more difficult and while it did not lead to an accident for me as I was able to pull over, but if I had had to turn I would be unable to turn as sharply or as quickly and that could have easily led to an accident. This is a commonly known problem, and Ford recalled 2011 and 2012 Ford Fusions for this same problem, which have the same power steering rack as the 2010, but did not include the 2010 Fusion despite knowledge of it being an issue as it does have the same steering rack and ECU. The warning lights do not come on until the system fails, so there is no prior warning.

- Arvada, CO, USA

problem #1518

Dec 262021

Fusion

  • miles
I was driving down the road at about 25 30 mph and all the sudden the the dash started dinging saying Service advancetrac and power steering failure. I couldn-€™t do anything but get a tow after that

- Kansas City, MO, USA

problem #1517

Jul 272022

Fusion

  • miles
The EAPS or electronic assisted power steering within my Ford as well as many other ford/Lincoln/mercury vehicles have a substantial problem with dying out randomly even in low mileage vehicles. After researching in hopes I can get the work done myself I-€™m finding that more and more vehicles are having the same problem. And after have a $3300 quote I am now losing substantial resale value because Ford won-€™t recognize a problem. Around 400,000 fusions have been recalled for this same problem yet mine (and many other vehicles) don-€™t fall under this.

- Evergreen , CO, USA

problem #1516

Aug 142022

Fusion

  • miles

A D V E R T I S E M E N T S

Loss of power steering at low speed without warning. OBD messages - Service Power Steering Now and Advancetrac Failure. Was not inspected by dealer. Took to an independent shop and am in the process of having rack and pinion replaced. No incident of injury, police report or other. No advance warnings.

- Ingleside, IL, USA

problem #1515

Jul 222022

Fusion

  • miles
Driving down the highway and the electric steering went out and about crashed due to not being able to turn.

- Leipsic, OH, USA

problem #1514

Aug 012022

Fusion

  • miles
Power steering pump tire pressure monitor advancetrac

- Pensacola , FL, USA

problem #1513

Jul 052022

Fusion

  • 84,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated while pulling out of the parking lot, the steering wheel emitted abnormal loud grinding sounds. There was no warning light illuminated. The contact stated that he continued driving the vehicle. The vehicle was taken to an independent mechanic where it was test driven. The independent mechanic informed the contact that the electronic steering assist needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that they could not assist as the VIN was not included in a recall associated with the failure. The failure mileage was approximately 84,000.

- Kalkaska, MI, USA

problem #1512

Jul 232022

Fusion

  • miles
I was driving down the highway interstate 24 with kids in the car around the curls me marker 159 and my steering no warning went out completely hard as hell to turn traffic I spun out trying to over correct it damanage my front clip aka bumper all to hell I saw this complaint when I was searching recalls and common problems with my branded car what do I do for wants an arm and a leg I can't afford to fix the power steering was there a recall on that part or what ever came out of the 550 complaints

- Whitwell, TN, USA

problem #1511

Jul 082022

Fusion

  • miles
The power steering went out without warning. Other vehicles had a recall for this concern but this vehicle is not covered by that recall.

- Canton, MI, USA

problem #1510

Jul 012022

Fusion 4-cyl

  • 183,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that after starting the vehicle, the power steering fault message was displayed. The contact stated that while attempting to drive, the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 183,000.

- Fort Madison, IA, USA

problem #1509

Jul 012022

Fusion 4-cyl

  • miles

A D V E R T I S E M E N T S

power steering failure, yr make and model listed, however vin wasn't included in the recall.. 3/30/21 upgrade to an engineering analysis to determine if the 263k 2010 ford fusions should be recalled. 9/14/20 complaint #11354948 Vin #[XXX].. UPDATE REQUESTED, THANKS, INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Moreno Valley , CA, USA

problem #1508

May 252022

Fusion 4-cyl

  • 210,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 35 MPH, the Power Steering Assist Fault message was displayed, and the steering wheel became extremely difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the power steering control module was faulty and needed to be replaced. The power steering control module was replaced and reprogrammed and the failure was remedied. The manufacturer was also notified of the failure. The failure mileage was 210,000.

- Raymore, MO, USA

problem #1507

Apr 062021

Fusion

  • miles
The power steering went out on this vehicle and after research I found that other years have had recalls on it. Although this year was not in the recall it still uses the same parts

- New Franken, WI, USA

problem #1506

Jun 022022

Fusion

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Electronic rack and pinion Power Steering Failure NHTSA Action Number: EA17004 Components STEERING Opened From: November 20, 2017-€"Present How was your safety or the safety of others put at risk? Unable to control vehicle Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No only when the issue occurred

- Melvindale, MI, USA

problem #1505

May 162022

Fusion 4-cyl

  • 106,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle would vibrate, jerk, and not properly accelerate. Also, the power steering assist fault message was displayed and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer to be diagnosed. The mechanic determined that the power steering module was faulty and that the fuel inlet valve was cracked. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 106,000.

- Des Moines, WA, USA

problem #1504

May 272022

Fusion

  • miles
2010 model year electric power assisted steering goes out at low speed when making turns, similar to same issue recalled for 2011-2012 model years. The previous recall needs to be expanded to include 2010 model year.

- Canal Winchester, OH, USA

problem #1503

May 252022

Fusion

  • miles
Power steering just quit while driving. Scared the heck out of me. Turned car off and started again and it went away for a few minutes and then quit again.

- Mount Vernon, IL, USA

problem #1502

May 182022

Fusion

  • miles
complete power steering went out. vehicle light says service power steering check.vehicle not drivable can possibly lock- up when operating vehicle and its very dangerous.

- Colorado Springs, CO, USA

problem #1501

Mar 152022

Fusion

  • 69,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the service advance trac warning message displayed on the instrument panel as the vehicle lost power steering functionality. The contact stated that excessive force was needed to steer the vehicle. The contact had taken the vehicle to the dealer where he was informed that the sensor had failed and was then given an estimate for the repair. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.

- Fernandina Beach, FL, USA

problem #1500

May 072022

Fusion

  • 140,000 miles
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 5 MPH and making a left turn, the vehicle lost power steering assist functionality. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 140,000.

- Chicago, IL, USA

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