2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,388 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Fusion. While driving approximately 45 mph, the steering wheel seized. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The contact was advised that the steering gear needed to be replaced and programmed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.
The contact owns a 2010 Ford Fusion. The contact stated that while driving at 45 mph, the power steering seized and became difficult to maneuver when making a right or left turn. The failure recurred numerous times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 91,000.
Car had a flat tire, then changed to the spare and started to drive it to get a new tire. Once I started a dashboard notification came up "service advancetrack" and the power steering was gone. The vehicle was nearly impossible to turn. A mechanic replaced the rack and pinion and reset the warning. A few days later the car alerted the same warning and steering assist was gone, mechanic reset the code and the power steering returned. Then 3 days ago, without a flat tire or any notice the power steering went out again making the car nearly impossible to drive again.this time the mechanic said that the code could not be reset due to a component failure.
The contact owns a 2010 Ford Fusion. While driving approximately 5 mph, the steering wheel seized while pulling into a driveway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.
I was pulling out at an intersection and the power steering went out causing me to have to drive it in a ditch. I was so upset. It almost caused me to hit head on with another vehicle. Apparently lots of people are having this problem and it should be recalled. I am so upset.
- Jackson, GA, USA
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My vehicle's power-steering got disabled out of nowhere apparently I'm not the only one with this issue, I get an error on the driver panel saying to service power steering now.
The contact owns a 2010 Ford Fusion. When the vehicle was started, the power steering failed. The vehicle was taken to the dealer who stated that the power steering module needed to be replaced. The vehicle was repaired. The failure mileage was 82,000.
My power steering is out in my car. It says power asset fault and then it will say service autotrack. I am not the only one I have looked everywhere and there is a lot of people having the same problems that I'm having. It should be recalled. I will tell everyone I know not to get a Ford unless this problem gets recalled. I don't have the 2000 to fix my car.
I was driving around a curb doing 55 mph and all the sudden the steering went out. Way beyond manual steering, extremely hard to handle. It went off the road and almost caused an accident. I have found this is a common problem. The electric steering box is a problem and now I can barely drive it. My wife has no chance of using the vehicle.
The contact owns a 2010 Ford Fusion. While driving at 25 mph and making a left turn, there was a sudden loss of power steering. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.
I was traveling down the highway around 60 mph and the power assist check message came on. I stopped in the next town and shut car off. When I restarted I said to check system now and had no power steering whatsoever. Since I was 1.5 hours from home I tried driving for about 20 miles and decided that was enough as there was very little control of car. Ended up having someone come pick up car a trailer it home.
I turn on my Ford Fusion 2010 ' I was leaving my garage in a reverse mode when the direction wheel stuck no opportunity to move in any direction, was stiff one message appears on my front display power stering assit fault I put again my car on parking, turned off wait for 5 minutes and restart the car again, message displayed was erased and direction wheel released, I don't feel comfortable that this problem can happened again when I am driving on the I-35 North
Driving in rural neighborhood. Pulling into driveway slightly downhill when steering became very difficult to operate. Thank goodness no children were in the area as usual. This steering issue will become a fatal flaw with the Ford Fusion when someone with less strength is involved. Lucky it was a full grown man in the seat and not my daughter. This needs recalled before we lose a life over profit. An ounce of prevention is worth injury to anyone.
Car was driving fine. When I was leaving destination, I was backing out warning light came on epas failure light. Power steering was out very hard to steer. Shut car off, restarted car, light was still on no power steering also advancetrakc light came on. Could have went out at any given time all at once. Very expensive to fix.
Electronic power steering stopped working after having started the car and driving off, messages that displayed on dashboard include "service advancetrac" and "power steering assist faulty".
Vehicle was being driven approximately 45 mph when suddenly the power steering failed and the vehicle became very difficult to steer.thankfully there was not an accident or fatality from an accident. Have been told the power steering control module and rack will need to be replaced. The estimate was $1500. The vehicle is outside of the warranty, so I will have to figure out how to pay for a safety item that Ford obviously knows about.
As I was driving down a city street in heavy traffic, the power steering went completely out. The power steering assist fault came on after the incident.
I was driving about 25-30 mph in the busy streets of van nuys California, I had my entire family in the car as we were going to eat dinner. As I approached the parking lot from the street, the "vehicle dynamic control off indicator light" turned on, then immediately right after a message on the dashboard popped up and read "power steering need service". as soon as I tried to turn into the parking lot the power steering went out, I had to use all my strength to pull the steering wheel and avoid crashing into the cars exiting the parking lot (the cars were waiting to make a right, into the main street van nuys blvd). I can usually muscle a car without power steering, if it were a traditional oil pump, but the electrical system was almost impossible to turn. Luckily I made the turn without incident or injuries, but this is definitely something Ford has to address. There are many situations I can imagine where this power steering failure may lead to property loss, injury or even death. The power steering gave no warning, I looked up how to fix this problem online, only to find that hundreds of people had experienced the same exact problem, I also noticed that all their posts were within the last month, so this problem is not uncommon. Ford must address this problem asap in order to avoid injury or death, they should have noticed this in the testing phase of Fusion production. Thankfully my family and I are ok, but now I have to find a way to work and come up with $1800+ for repairs.
A D V E R T I S E M E N T S
- Shelbiana , KY, USA