Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,428 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion drivetrain problems

drivetrain problem

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2011 Ford Fusion Owner Comments (Page 2 of 11)

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problem #200

Apr 132015


  • 83,000 miles


When ur going 60 mph or faster. It feels like the rear end is swaying. I just bought the car 7 months ago.

- Sterling, MI, USA

problem #199

Mar 062015

Fusion 4-cyl

  • 63,000 miles
I started receiving a power steering assist failure warning light, and loss of power steering, about a week before it failed completely. Each time I was in a parking lot and reset the warning light by turning off the car and turning it back on. I was pulling out of the driveway on Friday March 6th, 2015 when the light came back on, and I lost power steering in the vehicle. Due to the vehicle not being operable on the road, I had it towed to the local Ford dealership. They diagnosed the issue as a steering rack module failure and suggested a replacement of the steering rack. We ended up having them replace it and the total bill was over $1,700. The dealership stated that this is a common problem with this specific model year and car and had this part in stock. A simple internet search also shows that many other cars with this specific model year have the same issue. Please look into issuing a recall as losing power steering could potentially be dangerous if driving the car on a highway.

- Feasterville Trevose, PA, USA

problem #198

Feb 202015

Fusion 6-cyl

  • 64,018 miles
Driving down interstate vehicle stopped responding. Wrench light came on, diagnosed as faulty throttle body.

- Sioux City, IA, USA

problem #197

Jan 152015


  • 105,000 miles


Twice now my vehicle has lost power steering while driving. The lights suddenly come on saying "service power steering now" "service advancetrac". the first time this happened they were able to reset the computer stating it was an issue with the electronic computer. Now it has happened again and it is completely unsafe. This is not the only electrical issue I have had with this car. About a year ago the electronic throttle body sensor went on it. This was an intense safety problem that was thankfully recalled. Ford really needs to realize the implications of electronic issues in this vehicle.

- Mansfield, MA, USA

problem #196

Dec 112014


  • 48,500 miles
I was driving my vehicle on the highway at 60 miles per hour when the power steering when out completely. When this happened I was at a off ramp exit and had almost zero steering I panicked and tried to get off the exit which had a sharp radius turn, I could not keep the vehicle on the road and traveled off into to grass until I could skid to a stop. If there would have been a different situation other then the grass I was able to crash off into I or someone else could have been killed or seriously injured. It took every bit of strength I have to try to control the vehicle to keep it from a very serious accident, as my vehicle lost steering I had two dash warnings that came on. Advanced trac and power steering both quit working. With the research I've done I think its a disgrace that Ford has done nothing to fix this issue. I have no way to pay over $2000 to get my car operational again. I will no doubt loose my job do to now not having transportation. My car only has 48500 miles on it. Thanks Ford

- Akron, PA, USA

problem #195

Aug 082014


  • 72,000 miles
I was driving with my two children going aprox 25 mpg, I attempted to turn right into a parking lot, and power steering was completely lost. I then drove to work aprox 20 miles with no power steering. I took my car into the Ford dealership, they spent 4 days trying to determine what the issue was, and ultimately decided the entire power steering needed to be replaced, at a cost of $1900. Being a single parent, and only one vehicle, I was left no choice but to pay and get the car fixed.

- Nappanee, IN, USA

problem #194

Jun 162013


  • miles


Whenever we accelerate our vehicle hesitates and then jumps into gear. It has already cut off once and we are worried about our safety.

- Kent, WA, USA

problem #193

Sep 292014

Fusion 4-cyl

  • 51,898 miles
Driving up the highway at about 65mph then the car begins to start losing power and speed, I have to pull over all the way to the right in the emergency lane. The yellow wrench light is on and I shut off the car then start it again, I'm able to make it home about 10 miles from home. If I didn't react quick enough this could have caused a major accident on the freeway.

- Thousand Oaks, CA, USA

problem #192

Sep 262014


  • 74,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 60 mph, the wrench warning light illuminated and the speed decreased. The contact also stated that when the accelerator pedal was depressed, the vehicle failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.

- St. Louis, MO, USA

problem #191

Jul 202014

Fusion 4-cyl

  • 74,920 miles
The vehicle began shifting erratically when slowing to a stop, with higher than normal RPM range. After getting back up to speed, the transmission made a loud noise and felt as if it had fallen out from under the car. Problem still exists, and now shifting from second to third gear, and third to fourth gear are delayed and some times make the car feel like it may not shift. After seeing that there have been multiple complaints about the problem, I believe this is something Ford needs to look into further.

- Kendallville, IN, USA

problem #190

Sep 042014


  • 79,600 miles


While traveling on a highway at approximately 65 mph, my power steering went out, and a power steering fault message came on. I had a real hard time getting over to the emergency lane as the steering wheel was almost impossible to turn. This caused me to almost get hit by incoming traffic while attempting to change lanes or even keep the vehicle straight, had this happen while making a turn and accident would have ensued for sure. Once I made it to the emergency lane, I turned the car off and back on and the problem went away. As I look on the web this is a very common problem with Ford Fusion, why isn't there a recall?

- Des Plaines, IL, USA

problem #189

Aug 062014

Fusion 4-cyl

  • 73,190 miles
Vehicle stalled in traffic. Restarted after several attempts and would not idle. Vehicle ran very rough. Vehicle was towed to a local garage and the throttle body was diagnosed as the problem. Codes (P2119, P2111) came up in diagnostic tests. Also throttle position sensor in throttle body assembly has internal failure.

- Allegan, MI, USA

problem #188

Feb 032014

Fusion 4-cyl

  • 42,000 miles
This has happened on numerous occasions but on this particular date I was driving with my two kids and as I was turning with traffic the power steering went out, it was all of a sudden and all the cars were going my same speed. I lost control of the vehicle and side swiped a car and also was rear ended because I stopped since I had no idea what was going on with my power steering. I will never again buy a Ford because when I called the dealership they had nothing to say.

- Lewisville, TX, USA

problem #187

Aug 012014

Fusion 4-cyl

  • 46,000 miles
Pulled from a red light and car started shaking vigorously. Pulled over safely into a parking light and a wrench lit up on the dash board. Took it to a near by auto parts store, clerk scanned it and said it was a throttle body malfunction.

- Palatine, IL, USA

problem #186

Oct 082013

Fusion 4-cyl

  • 55,756 miles
When driving the car, it wants to come to a stop, and it goes into neutral. It jerks you bad. It doesn't matter the speed. I could be going 25mph or 55mph or 70mph. Its a hazard to be driving. Took it back about 2weeks at Ford dealer they said couldn't find anything wrong. Had warranty at that time.I call told them I didn't want the car anymore but they wouldn't help me. I have had the car for almost a year and have trouble with it all the time.

- Saltville, VA, USA

problem #185

Jul 012014


  • 84,000 miles
My power steering in my vehicle has been going out while I drive. (very scary) it has happened approximately 4-5 times. I read the manual and it said if "assist failure" comes on, turn off the engine and let it sit for 10 seconds, then turn vehicle on to reset. The first 4-5 times it did reset after doing so. This very last time, the vehicle no longer was resetting. It remains in my driveway because the "assist failure" stays on with no power steering. I called the dealership and the gentleman that I spoke with mentioned that the 2010 has a recall out for that issue but not yet the 2011. I am very upset that I did not get any assistance with this matter due to the problem not being my fault.

- Flagstaff, AZ, USA

problem #184

Jul 142014


  • 43,000 miles
On June 27, 2014 I took my car to a dealership for a recall to reprogram it. On July 14, 2014, my car just stopped running while I was driving. After several attempts, it did restart after I turned off the air conditioner and radio. The next day I brought it into the dealership once again. The service person told me the same thing happened to several other customers after the initial recall and that now the throttle body needed to be replaced. When I asked why that wasn't replaced when it was reprogrammed, he said Ford told them to wait until the second problem occurred before replacing it. My concern is safety. Had my car stopped running on a busy highway going a higher speed limit, I might have been killed. I called Ford customer service and was given a case number and told this would be "looked into." How many might die before this recall will be done properly?

- Indian Trail, NC, USA

problem #183

Jul 172014

Fusion 4-cyl

  • 58,057 miles
Intermittent failure when pulling out into traffic. When you press the accelerator down, the wrench light comes on and the car will only go about 5 miles per hour. Was almost hit on two occasions by oncoming traffic. If you turn the car off, then restart, it works --- until the next time it fails! I consider this a life threatening defect. In high density areas, it is not realistic to have huge gaps in traffic that would allow you to adequately protect your life, and the lives of others, every time you go to pull out into traffic.

- Enola, PA, USA

problem #182

Jun 302014


  • 24,000 miles
Was stopped at a light and when started to take off car cut off and jerked forward. The "wrench" symbol appeared. Tried to start car and it shook as starting. Was able to get started and light (wrench symbol) went off. I only have @24000 miles on my vehicle and it is well-maintained. From what I have read, this seems to be a widespread problem with this model year Fusion. I was lucky that I was not rear-ended or crossing a busy intersection when this failure occurred. This is extremely dangerous and could be fatal. Ford should issue a recall immediately and not after someone gets killed due to this failure.

- Avenue, MD, USA

problem #181

Jun 012011


  • 5,000 miles
Check my name ~ since I had my 3 Fusion 11 ~ the same patterns have continued/ I almost lost my life in 2011. 2013 and 14 because of the huge transmission problems I have written proff that clearly explains the problem ~ so your " salesmen?" and " Ford" in detroit refused to recognize that I even had a problem. Why would any clear thinking person dream up a story like this ~ so I am here to "tell the story" because I could have been killed ~ think of this happening to your sweet grandmother !!!! yes, think and let me know because I am sending it to bloomberg and the los angeles times! the longer you wait the sooner I will call my lawyer who specializes in " criminal law" ~ that fits. So let's be far to the people you are supposed to serve and get this lemon law worthy issue solved! the part may cost $ 50 put think of Chevy because Ford Fusion when you stop hiding the problem ~ fix it now!!!! get back to me in written and I will keep this note that I will send to every newspaper around!

- Los Angeles, Ca, CA, USA

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