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CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.

10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
19,194 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2011 Ford Fusion Owner Comments (Page 2 of 16)

« Read the previous 20 complaints

problem #300

Oct 072020

Fusion

  • 98,600 miles

A D V E R T I S E M E N T S

The airbag light came on for the first time Wednesday, October 7, 2020. I started my car after being parked at work for 9 hours. No one was parked next to me, no damage on my car either. I am the original owner of the vehicle. At some point in the last several years (4 or less) I took my vehicle to sunset Ford in sunset hills, mo for a recall of some sort. The only other problem I've had with my car is the front passenger seat shakes. The bolts keeping the seat to the frame of the car are tight. So I'm not really sure of the iissue.

- High Ridge, MO, USA

problem #299

May 182020

Fusion 4-cyl

  • 132,064 miles
Air bags did not deploy in 45 mph front end T-bone crash to the front passenger side of the Ford Fusion. The 2011 Ford Fusion was previous repaired for the takata air bag fault but failed to deploy causing my wife nerve damage and additional injures that are still being evaluated. Please investigate the fault as I have seen numerous reports / complaints from others with this same issue / the air bags still not deploying after the fix.. thank you

- Garland, TX, USA

problem #298

Apr 172020

Fusion 4-cyl

  • miles
Took car in for passenger air bag recall, got the car back and now the passenger airbag light not working properly and they want to charge me $1000 saying it's the passenger set sensor needs to be replaced and it's the whole bottom passenger seat. It was fine till the recall issue for the passenger airbag. Please help us as this is with every car with the same recall having the same problem.

- Sherman, TX, USA

problem #297

Apr 162020

Fusion 4-cyl

  • 190 miles

A D V E R T I S E M E N T S

My 2011 Ford Fusion steering went out while I was driving on us 19 port richey by main St almost causing me to be involved in a accident I contacted Ford of port richey they made me an appointment on 4/20/20 which I took my car for service it is still in the garage over 2 weeks later to tell me on 5/ 4/2020 that the recall was fixed at another garage in 2016 I contacted the other dealership which was flammer Ford of spring hill they tell me all they did was reset the programming in the steering so the steering gear was never replaced now I am again having problems I have contacted Ford higher up from the dealership and there saying because it was replaced once and due to miles they are not gonna fix it..a recall does not have a expiration date and it is a defect in the vehicle I am trying to get this taken of and I am not having any luck its only fair they fix there defective part god for bid I would of been in an accident.so I am asking for Ford to fix the steering recall number 15N01 or 15S18 both related to the steering.

- Hudson, FL, USA

problem #296

Dec 172015

Fusion

  • miles
We were stationary at a red light at a 4-way intersection. A car from the opposite direction (coming towards us) ran the red light and hit us head-on doing approx. 50 mph. The passenger airbag in our car did not deploy during the head-on collision. The driver's airbag did deploy. I was in the passenger's seat and suffered numerous injuries due to the airbag not deploying.

- Madison, CT, USA

problem #295

Dec 052018

Fusion

  • miles
Vehicle was in motion when the driver side airbag deployed without warning causing driver to lose control of vehicle and collided with the front of a bank.

- Mill Creek, OK, USA

problem #294

Mar 302019

Fusion

  • 84,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fusion. The contact stated that a recall notification was received for the driver side air bag and taken the vehicle for the repair at theodore robins Ford dealer, (2060 harbor blvd, costa mesa, ca 92627, (949) 642-0010). The contact stated after the repair was completed, the technician informed her that the traction warning light was illuminated, the air bag module needed to be replaced and that the air bag module may not deploy in the event of an accident. The vehicle was not repaired due to the repair fees. The vehicle was taken to two independent mechanic for second opinion and was informed that the dealer had to take responsibility. The contact also mentioned that the seat belt on the driver side failed to retract and was loose. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

- Garden Grove, CA, USA

problem #293

Jan 032020

Fusion

  • 153,000 miles
To whom it concerns, well first of all I purchase a vehicle from, I don't have the title, so the bank and the dealership got that stuff. Next they think they can be rude, lie, and play games, thirdly they said I wrecked when it came off the lot on condition as it was in, but no way. Fourthly, they wand to lie and say 2 different store just like the bank does, I've had to put almost a 1000 bucks into the vehicle, and I'm upside down in it, I told the bank this, and the bank said they be contacting the dealership, never happened I asked to take the 1000 bucks off my loan for these services but won't, this why I'm reporting them, next the bank can never decide if they want insurance on the vehicle been harassed by both the dealership and bank, which is first premier bank and frankman motors sioux falls, sd, plus I was suppose to receive a manual for my car never happened, so something needs to be done, if both places of business's want me to be nice, they got to earn it, and do something about this lemon vehicle

- Sioux Falls, SD, USA

problem #292

Jan 032020

Fusion

  • miles
There where recalls awhile back. And one it had to do with the fuel system when I did the recall for it a year later I had the same issue took it to Ford an they want me to pay over 500 for it when it was a recall the fuel light came on it says check fule inlet. It has disappeared now an the check engine light went away. There was a recall for the power steering. My steering wheel is locking it said that power steering locked. And they said that I cant do the recall. I have a 2011 Ford Fusion SE. And the only recall they said was there was for the air bags. I want to know why I cant get these things fixed. I only have one car on a fixed income I own the car. An now I need answers

- Cedar Crest, NM, USA

problem #291

Jun 082017

Fusion

  • 120,090 miles
My cars winshield wipers have a short in them when I put on air. The my car keeps shaking when driving. My airbaga still arent working and car feels like its still idling rough. All of rhe recalls were fixed but still having same problem. Car was in motion for vibrating and parked when I noticed air bags

- Worthington Springs, FL, USA

problem #290

Nov 082019

Fusion

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 19V001000 (air bags). The contact called multiple dealers, including gordie boucher Ford of kenosha (8301 75th St, kenosha, wi 53142, (262) 697-0700), but the recall repair was not performed due to scheduling conflicts. In addition, her request for a loaner vehicle was denied. The manufacturer was notified and did not assist. The contact had not experienced a failure.

- Pleasant Prairie, WI, USA

problem #289

Oct 012019

Fusion

  • miles
This cars been recalled : manufacturer recall number :19S01 I didn't get a letter, email no kind of notification about it. Had to find out by a friend

- La Porte, TX, USA

problem #288

Apr 012019

Fusion

  • miles
I love my car but it has had many recalls. One of the recent ones is concerning the airbags. Less than 6 months later the airbag sensor is on for no apparent reason and the dealership wants to charge an arm & a leg. I've read many reviews if this happening to other Ford Fusion owners. This cannot be a coincidence.

- Burke, VA, USA

problem #287

Feb 132019

Fusion

  • 44,180 miles
Takata recall -- I've called my local Ford dealership (sheehy Ford, warrenton (540) 347-1234) twice (April 2019) and (June 2019) in response to receipt of notice of airbag recall. Dealer says that parts are not available to replace the airbags, I am being put on a waiting list, and will receive a call back. Dealer has never called back. Today received a notice from the Virginia department of motor vehicles notifying me that my air bags need to be replaced and that there is no record of my having attempted to contact Ford Motor Company. This is not correct.

- Warrenton, VA, USA

problem #286

Aug 072019

Fusion

  • 87,000 miles
Takata recall- was never notified of any recalls. I do get a warning eveey now and then that the power steering is affected but goes away after I turn the car off and on again

- Mesquite, TX, USA

problem #285

Jan 282019

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and stated that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.

- El Cajone, CA, USA

problem #284

Jun 272019

Fusion 4-cyl

  • miles
2011 Ford Fusion. Consumer writes in regards to airbag safety recall.

- Buckeye, AZ, USA

problem #283

Jan 292019

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called cromley's Ford Inc (610 wilson rd, newberry, SC 29108, (803) 276-9642) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Newberry, SC, USA

problem #282

May 012019

Fusion 6-cyl

  • 57,000 miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 19V001000 (air bags). Town & Country Ford (6015 preston hwy, louisville, ky 40219, (502) 964-8131) scheduled an appointment; however, the part was not available for the repair. The recall was issued on January 28, 2019. In addition, the dealer was informed that the drivers side door failed to unlatch from inside the vehicle. The failure caused the driver to have to electronically wind down the window to open the door from outside the vehicle. The dealer had not verified if the vehicle was included or excluded from NHTSA campaign number: 17V210000 (latches/locks/linkages:door:latch). The contact stated that the vehicle exhibited the same failure as listed in the recall campaign. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 57,000. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Brooks, KY, USA

problem #281

Jan 282019

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Park Ford of mahopac Inc (276 route 6, mahopac, NY 10541, (845) 628-8800) was contacted and confirmed that the parts were available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were available. Air bags were replaced on 6-27-19. The contact had not experienced a failure. Parts distribution disconnect.

- Peekskill, NY, USA

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