CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
20,205 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall -- I've called my local Ford dealership (sheehy Ford, warrenton (540) 347-1234) twice (April 2019) and (June 2019) in response to receipt of notice of airbag recall. Dealer says that parts are not available to replace the airbags, I am being put on a waiting list, and will receive a call back. Dealer has never called back. Today received a notice from the Virginia department of motor vehicles notifying me that my air bags need to be replaced and that there is no record of my having attempted to contact Ford Motor Company. This is not correct.
Takata recall- was never notified of any recalls. I do get a warning eveey now and then that the power steering is affected but goes away after I turn the car off and on again
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and stated that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called cromley's Ford Inc (610 wilson rd, newberry, SC 29108, (803) 276-9642) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Newberry, SC, USA
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Takata recall. The contact owns a 2011 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 19V001000 (air bags). Town & Country Ford (6015 preston hwy, louisville, ky 40219, (502) 964-8131) scheduled an appointment; however, the part was not available for the repair. The recall was issued on January 28, 2019. In addition, the dealer was informed that the drivers side door failed to unlatch from inside the vehicle. The failure caused the driver to have to electronically wind down the window to open the door from outside the vehicle. The dealer had not verified if the vehicle was included or excluded from NHTSA campaign number: 17V210000 (latches/locks/linkages:door:latch). The contact stated that the vehicle exhibited the same failure as listed in the recall campaign. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 57,000. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Park Ford of mahopac Inc (276 route 6, mahopac, NY 10541, (845) 628-8800) was contacted and confirmed that the parts were available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were available. Air bags were replaced on 6-27-19. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall safety recall notic 19S01/NHTSA recall 19V-001. Have been on waiting list for repairs, dealer states parts not available. First contact was April 2, 2019.
Safety recall notice 19S01 / NHTSA recall 19V-001 recall received in February 2019 after repeated calls to the dealership, they still have not received the replacement part to make the recall corrections. They claim they are only being shipped so many parts at a time? this issue is going on 4-months now, this unacceptable!
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called serra Honda grandville Chevrolet Norfolk (6252 E Virginia beach blvd, Norfolk, va 23502, (757) 266-5804) and was informed that the parts were not available. The manufacturer was contacted and provided case number: Cas17670945. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hall Ford newport news (located at 12896 jefferson ave, newport news, va 23608, (877) 398-2216) was contacted and confirmed that the part was not available. The manufacturer was also made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My son started his Fusion and the power assist fault light came on. He couldn't turn the steering wheel. The car was shut off, and when I arrived and started it, it was fine after being put in reverse. I researched recalls and found many on this vehicle. Air bags, lug nuts, power assist to name a few. I called Ford and they ran the VIN #, they said the number was not covered. How can certain #'s be covered when they all have the same problem !? I guess the only fix is to to have people who can't afford to fix it ($2000) drive unsafely because Ford won't admit they are in the wrong ! I can only hope nothing happens while he is driving..
Takata recall. I have been waiting for my recall to be fixed since July of 2018. I received a letter from Ford stating they would provide a rental car until they were able to fix the airbags. I contacted bob davidson Ford and they said they would put me on a list to fix the airbags and to provide a rental. It's March and I still haven't heard from them. I contacted another Ford dealership, bud norris Ford, and they stated that they aren't giving out rentals anymore and Ford only told me they were giving out rentals to get me off of the phone and they didn't have the parts to fix it. I contacted a third Ford dealership, al packer, and they didn't have the parts to fix it either. So I have been driving around a car with airbags that could kill me with no one able to fix them. I don't know how you get on a list because I've talked to bree dealerships and not one has been able to fix the problem or call me back and tell me when they could fix it.
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Westland Ford (3450 wall ave, ogden, ut 84401, (801) 629-5500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dana Ford Lincoln (266 West service road, staten island, NY 10314, (718) 303-2637) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Ford Fusion. While the vehicle was being driven, the driver's side air bag warning indicator illuminated. The vehicle was taken to sheehy Ford of marlow heights (5000 auth rd, marlow heights, md 20746) where it was diagnosed that the driver's side air bag module needed to be replaced. The vehicle was repaired. The manufacturer was also made aware of the failure. The approximate failure mileage was 123,380.
I was in a single vehicle accident February 23, 2015 where I slid off an icy back road causing significant front end damage which was repaired at milnes Ford in lapeer, mi. Due to the amount of damage the airbags should have deployed but they never did. I now have a bulged disk in my neck and another in my lumbar spine. A later computer scan for a separate issue indicated the airbags did not deploy as they should have. When the original repairs were done, the dealership did not check and never addressed the failure to deploy. The only towing that was done was to get my vehicle out of a ditch.
I received a letter about a recall on my passenger air bag about a year ago and Ford has not released a replacement part yet and I am concerned about the safety of my passengers and myself due to metal fragments that could be released if the airbag is deployed.
A D V E R T I S E M E N T S
- Warrenton, VA, USA