The contact owns a 2012 Ford Fusion. The contact stated that the windows rolled down and the sun roof opened independently. In addition, the mileage on the odometer rolled back. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 76,000.

- St Louis, MO, USA

I was driving my 2012 Ford Fusion to work one day when suddenly I got an alert reading "service power steering now" and was no longer able to use my power steering which made turning extremely difficult. I was on a highway and had to pull over and park in the closest fuel station.

- Dover, DE, USA

Driver side door will not open from the inside. When inside the vehicle the door handle feels loose and moves freely when pulling but the door will not open. You can open the door from the outside.

- Sedro Woolley, WA, USA

I was going 55 miles an hour on busy street in Florida, all of sudden car was getting no gas, had to pull over, shut off car and restart, this has happened twice, very spuratic, very dangerous, had it towed to executive auto, they could not find anything, and could not get it to fail again. Do not trust

- Naples, FL, USA

Vehicle was stationary when power steering went out and advance trac. Dealership fails to acknowledge why they advise a new power steering rack and new control arms. Was told control arms are seizing up putting too much stress on the power steering and shortening it out. Why not perform the recall work first to see if it fixes it rather than propose almost $4,000 worth of repairs? the recall I'm referring to is 15V340 and 15S18

- Jacksonville, FL, USA

Blower motor and resisters over heating and shorting out. Needs replacing

- Columbus, WI, USA

The contact owns a 2012 Ford Fusion. While driving 45 mph, the steering wheel seized and all the warning indicators illuminated on the instrument panel. The contact drove the vehicle to his destination with no power steering ability. The vehicle was powered off and restarted, but the failure recurred. Griffeth Ford Lincoln (located at 213 main St, presque isle, me 04769, (207)-764-4129) diagnosed that the steering gear and rack failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 67,809.

- Marion, NY, USA

If my car sits for more than three days, the battery is dead. I've taken it into the dealer multiple times (at least 5 or more times, now I just live with the problem, since it's no longer under warranty). The Ford dealership said they couldn't find any issues. All they did, is recharge the battery a few times and eventually, replaced the battery. Even with the newer battery, it still has the same problem: Dead battery after three days. If I charge the battery up to 100%, twenty-four hours later, the % rate has dropped about 35%, down to level of 65-67%. it's down this since I bought the car when it was new.

- Poulsbo, WA, USA

I started my car, backed out of the driveway and my steering wheel wouldnt turn. An alert popped up on the dash saying "power steering assist fault" and I could not turn the steering wheel at all. I restarted thr car, all seemed fine. As I was driving, down the street towards the stop sign, it happened again.

- Elizabeth City, NC, USA

Power steering assist fault came up last night out of nowhere when I went to drive home at night in the rain. I was stationary when it came on and its happened once before but I turned my car off then back on and it went back to normal. This time I tried the same thing but it never cleared itself and I'm currently driving it with no power steering because I needed to go to work. Very dangerous and a major inconvenience.

- Weymouth, MA, USA

I scheduled for my recall repair to be done, which was supposed to be free..I was forced to pay 140 for a full diagnosistcs, which I never requested I simply informed the dealership I only wanted the recall repair work done to my car.. which never was repaired for my recall they charged me 140 for a diagnostic and told me that my recall item wasn't available below I will provide you with the appointment information as well as my personal email statement regarding the fraudulent fee of 140 for diagnostic

- Houston, TX, USA

Starting my car every morning, and the power steering doesn't work. I turn the car off and start it again to get it to work. Took it in for recall once already.. fan won't work at all, just smells hot. For ac, heater, and defrost.

- Clackamas, OR, USA

The contact owns a 2012 Ford Fusion. While driving the vehicle, the advance track and air bag warning indicators were permanently illuminated. The vehicle was taken to all star Ford (2568 range park drive, denham springs, la 70726, (225)-490-7649) where it was diagnosed that the restraint control module failed and needed to be replaced. The restraint control module was not replaced. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 14V597000 (seat belts). The manufacturer provided case number: Csa15903459. The vehicle was not repaired. The failure mileage was 145,000.

- Jackson, LA, USA

When driving my 2012 Ford Fusion sel AWD, the power steering will (at random) cease to function and causes extreme difficulty in steering. It is nearly impossible to pull over safely. At speed this is an extremely dangerous and terrifying event. The lights for the traction control system, the power steering system, and occasionally the advance trac system come on. It is not always all of the lights all of the time, and the errors vary. I have had it looked at and the codes read, and the problem persists. I need this fixed as I have two small children that I refuse to allow to ride in the car as I'm afraid for their safety. It strands me at random at work and at school an hour from home as well. Upon cranking the lights for power steering failures come on and I have to sit and wait on a ride. This is unacceptable. Someone needs to fix this problem as every time I have called multiple Ford dealerships, they give me a runaround explaining there is no recall for this issue. This is unacceptable because the internet is rife with posters have the same exact issues I am having and are having no assistance either from Ford. Please help us with this problem, as I cannot afford to purchase a new car after this one has drained me of my resources.

- Gainesville, GA, USA

Vehicle wouldn't start and got towed to the dealership. After inspection they found the fuel pump unit housing cracked and electrically shorted, blowing the fuse. Both the fuel pump and the fuse needed replaced. Car has 87K miles. This could have failed anywhere on the road

- Twinsburg, OH, USA

Steering wheel locked down in my front yard, right front light went out I was told it was a electrical problem and now it is the passenger airbag now I am afraid to drive the car long distance

- Piedmont, SC, USA

Takata recall I drive 6 miles to work when I get home the key is so hot I can hardly touch it. The key hole is just as hot ?? just purchased this car from key scales Ford on 7/14/2018.

- Belleview, FL, USA

My car takes about 2 mins to start. The gas acceleration goes from normal to slow when I'm driving. I go into reverse and my car stalls and jerks really hard. When I'm at a stoplight or a stop sign my car will act like it's losing power and the whole car shakes. The lights on the dash come on then disappear days later with new lights on such as check engine doors open ect. There are times I will be driving and my car will slow down on its own like I hit my breaks. When I was backing up going in reverse the car jerked and I hit someone however it was in a parking lot. There was no damage to the other vehicle. When I put the car back in drive after I had it in reverse from backing up I backed up again there has to be something wrong within the car itself. I'm worried about my safety as well as others. The malfunctioning of the car has been going on since about a month after I got it and it's been almost 2 months since it's beenin my possession.

- Rockaway Beach, MO, USA

When driving the vehicle on an incline, or the engine is under loaad, the temperature gague goes up, but as soon as I come out of it, the temperature returns to normal. I have had it tested and it is not actually overheating. Have a new water pump, thermostat, sensor and radiator. Also, the car symbol on the instrument panel is on and all doors and trunk are closed. Had to take it to the dealer, they've determined it is electrical after the "diagnostic", but are still trouble shooting after a week to determine the exact cause.

- St Louis, MO, USA

Purchased a 2012 Fusion sel with 35xxx miles in feb16. During the summer of 2016, the A/C blower began to function intermittently ' manipulation of the wire harness supplying power to the resistor would cause the blower to turn on/off. The blower only ran at one speed (I.e. the resistor was bad). The blower and resistor were replaced. The issue is once again occurring at ~80,000 miles. This is a well-documented complaint (blower pull too much current and fries the resistor) with this vehicle and, oftentimes, Ford dealers are only replacing/repairing the blower and resistor. However, in my experience (and likely many others), the wire harness also needed to be replaced to correct the issue as continuity through the wiring is also affected when this issue first occurs. This is an obvious manufacturing defect that Ford is not addressing. Furthermore, their dealerships/service center personnel are not adequately educated on how to permanently correct this issue (this is evident by the number of complaints that reference the issue recurring after only the blower motor and resistor are replaced). They are charging Fusion owners $500+ to put a temporary band aid on an electrical issue that should be well understood by now.

- Kentwood, MI, USA