Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.


really awful
Crashes / Fires:
5 / 3
Injuries / Deaths:
7 / 2
Average Mileage:
39,891 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion electrical problems

electrical problem

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2012 Ford Fusion Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #7

Aug 122013


  • 67,000 miles


After some time I noticed the blower cutting off on the ac, for a short period of time then it would come back on. This happened about 3 times then one morning I got into the car and the blower would not come on at all. I smelled a burnt smell as well, I took into Ford and they stated that they module that controls the blower motor had burnt up, and just so happens that it was outside of warranty by 2K miles. The dealership wanted a lot of money to replace this part it took us about 12 mins to replace.

- Dickson, TN, USA

problem #6

Jul 092013


  • 36,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving 60 mph, the air conditioning system failed to blow any air from the vents. The vehicle was taken to the dealer for diagnosis where it was stated that the motor and wires had burned and needed to be replaced. The vehicle was repaired and the manufacturer was notified. The VIN was not available. The approximate failure mileage was 36,000.

- Abernathy, TX, USA

problem #5

Apr 042013


  • 35,100 miles
Windows on driver and passenger front windows found open after car came home, power turned off, and locked. I came home in the rain, so I know that I did not open windows.

- Greensboro, NC, USA

problem #4

Aug 222012

Fusion 4-cyl

  • 6,500 miles


Front windows and moon roof have spontaneously opened on two consecutive days after the vehicle has been shutoff, locked, and vacated. This problem can allow unauthorized access to the vehicle and exposure to the elements potentially damaging the interior.

- Bowling Green , OH, USA

problem #3

Apr 192012


  • 6,000 miles
I went to my car one rainy morning to discover the front windows were down and the moon roof was open, and the seats and floor were soaking wet. I filed a police report thinking it was vandalism. The open windows and moon roof occurred again this past weekend and between google and the owners manual, found out this is a "feature" that happens if the unlock key is depressed for a short time, as can happen when the key is in your pocket. This could give anybody access to the garage door opener which would put my family and house at risk, as well as the contents of the vehicle. This feature was not disclosed when I purchased the vehicle and it can only be disabled by the dealer.

- Auburn, WA, USA

problem #2

Jan 022012

Fusion 4-cyl

  • 990 miles
On January 2nd, 2012 on 2-separate occasions the engine accelerated to almost 6000 RPM while I was stopped or nearly stopped while parking the car. The car was in drive and I had my right foot on the brake but the engine acceleration happened very quickly and on the second incident the brakes were not holding the car. I was able to get the trans into neutral until the acceleration died down to the normal RPM. On the second occasion I shut the ignition off 2-times before the acceleration stopped. I have had this problem with prior cars and the manufacturers have had no system in place to diagnose the problem and because it is a random event it is almost impossible to replicate. Because of litigation in accident cases I believe the manufacturers are in denial of this electrical problem.

- Bonita, CA, USA

problem #1

Dec 252011


  • 548 miles
Driving on the freeway in torrance ca at 65 mph when the car began to buck and jerk and slowed to about 30 mph. It would not take any more power or acceleration. I was in the right lane and was able to exit and park and I then noted the temp gauge showed hot although the engine did not appear hot. Had it towed to dealer who diagnosed the problem as a faulty temp sensor that showed the engine was overheating and causig the engine to go into the partial shut-down mode. This has happened often enough that Ford has a service bulletin out on the problem, but no recall. This could have been a disaster if I had still been in the left or diamond lane so there should be a manufacturer recall to have these parts checked out. Apparently some are corroded.

- Bonita, CA, USA

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